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Transfers of financial assets and servicing assets - Initial fair value of assets obtained as proceeds from residential mortgage loans securitized (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized $ 466,943 $ 516,022
GNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 347,000 111,000
FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 413,000 94,000
Trading account debt securities    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 458,758 494,820
Trading account debt securities | GNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 347,396 412,500
Trading account debt securities | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 111,362 82,320
Mortgage Servicing Rights    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 8,185 9,337
Debt securities available-for-sale    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   11,865
Debt securities available-for-sale | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   11,865
Level 1    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 1 | Trading account debt securities    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 1 | Trading account debt securities | GNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 1 | Trading account debt securities | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 1 | Mortgage Servicing Rights    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 1 | Debt securities available-for-sale    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0
Level 1 | Debt securities available-for-sale | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0
Level 2    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 458,758 506,685
Level 2 | Trading account debt securities    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 458,758 494,820
Level 2 | Trading account debt securities | GNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 347,396 412,500
Level 2 | Trading account debt securities | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 111,362 82,320
Level 2 | Mortgage Servicing Rights    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 2 | Debt securities available-for-sale    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   11,865
Level 2 | Debt securities available-for-sale | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   11,865
Level 3    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 8,185 9,337
Level 3 | Trading account debt securities    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 3 | Trading account debt securities | GNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 3 | Trading account debt securities | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0
Level 3 | Mortgage Servicing Rights    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized $ 8,185 9,337
Level 3 | Debt securities available-for-sale    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0
Level 3 | Debt securities available-for-sale | FNMA    
Assets    
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   $ 0