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Transfers of financial assets and servicing assets - Initial fair value of assets obtained as proceeds from residential mortgage loans securitized (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized $ 122,874 $ 138,659 $ 337,140 $ 399,278
GNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 88,000 110,000 247,000 320,000
FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 33,000 26,000 84,000 72,000
Trading account debt securities        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 120,658 133,536 331,112 382,622
Trading account debt securities | GNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 88,139 109,911 247,091 319,769
Trading account debt securities | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 32,519 23,625 84,021 62,853
Mortgage Servicing Rights        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 2,216 2,625 6,028 7,198
Debt securities available-for-sale        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   2,498   9,458
Debt securities available-for-sale | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   2,498   9,458
Level 1        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 1 | Trading account debt securities        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 1 | Trading account debt securities | GNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 1 | Trading account debt securities | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 1 | Mortgage Servicing Rights        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 1 | Debt securities available-for-sale        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0   0
Level 1 | Debt securities available-for-sale | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0   0
Level 2        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 120,658 136,034 331,112 392,080
Level 2 | Trading account debt securities        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 120,658 133,536 331,112 382,622
Level 2 | Trading account debt securities | GNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 88,139 109,911 247,091 319,769
Level 2 | Trading account debt securities | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 32,519 23,625 84,021 62,853
Level 2 | Mortgage Servicing Rights        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 2 | Debt securities available-for-sale        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   2,498   9,458
Level 2 | Debt securities available-for-sale | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   2,498   9,458
Level 3        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 2,216 2,625 6,028 7,198
Level 3 | Trading account debt securities        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 3 | Trading account debt securities | GNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 3 | Trading account debt securities | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized 0 0 0 0
Level 3 | Mortgage Servicing Rights        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized $ 2,216 2,625 $ 6,028 7,198
Level 3 | Debt securities available-for-sale        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   0   0
Level 3 | Debt securities available-for-sale | FNMA        
Assets        
Initial fair value of the assets obtained as proceeds from residential mortgage loans securitized   $ 0   $ 0