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Allowance for loan losses - Disclosures related to loans individually evaluated for impairment (Details) - Non Covered Loans - USD ($)
$ in Thousands
Jun. 30, 2019
Dec. 31, 2018
Financing Receivable, Impaired    
Related Allowance $ 100,027 $ 119,670
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 771,896 795,308
Recorded investment - with No Allowance 272,589 249,787
Recorded Investment - Total 1,044,485 1,045,095
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 854,636 867,932
Unpaid principal balance - with No Allowance 379,790 377,884
Unpaid Principal Balance - Total 1,234,426 1,245,816
Commercial multi-family    
Financing Receivable, Impaired    
Related Allowance 5 4
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,032 932
Recorded investment - with No Allowance 2,521 0
Recorded Investment - Total 3,553 932
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,055 932
Unpaid principal balance - with No Allowance 2,539 0
Unpaid Principal Balance - Total 3,594 932
CRE non-owner occupied    
Financing Receivable, Impaired    
Related Allowance 22,487 27,494
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 82,188 85,583
Recorded investment - with No Allowance 95,053 96,005
Recorded Investment - Total 177,241 181,588
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 86,534 86,282
Unpaid principal balance - with No Allowance 108,100 138,378
Unpaid Principal Balance - Total 194,634 224,660
CRE owner occupied    
Financing Receivable, Impaired    
Related Allowance 5,932 7,857
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 110,682 113,592
Recorded investment - with No Allowance 28,235 26,474
Recorded Investment - Total 138,917 140,066
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 129,882 132,677
Unpaid principal balance - with No Allowance 60,683 60,485
Unpaid Principal Balance - Total 190,565 193,162
Commercial and industrial    
Financing Receivable, Impaired    
Related Allowance 3,274 16,835
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 43,034 65,208
Recorded investment - with No Allowance 27,526 10,724
Recorded Investment - Total 70,560 75,932
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 47,655 67,094
Unpaid principal balance - with No Allowance 46,950 20,968
Unpaid Principal Balance - Total 94,605 88,062
Construction    
Financing Receivable, Impaired    
Related Allowance 90 56
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,788 1,788
Recorded investment - with No Allowance 12,060 12,060
Recorded Investment - Total 13,848 13,848
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,788 1,788
Unpaid principal balance - with No Allowance 18,127 18,127
Unpaid Principal Balance - Total 19,915 19,915
Mortgages    
Financing Receivable, Impaired    
Related Allowance 43,550 41,211
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 425,246 416,004
Recorded investment - with No Allowance 105,404 102,884
Recorded Investment - Total 530,650 518,888
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 479,795 466,909
Unpaid principal balance - with No Allowance 141,519 138,211
Unpaid Principal Balance - Total 621,314 605,120
Leasing    
Financing Receivable, Impaired    
Related Allowance 234 320
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 865 1,099
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 865 1,099
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 865 1,099
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 865 1,099
Consumer | Credit cards    
Financing Receivable, Impaired    
Related Allowance 3,512 4,571
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 26,643 28,829
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 26,643 28,829
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 26,643 28,829
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 26,643 28,829
Consumer | Home equity lines of credit    
Financing Receivable, Impaired    
Related Allowance 1,859 1,558
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 8,132 6,236
Recorded investment - with No Allowance 1,705 1,498
Recorded Investment - Total 9,837 7,734
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 8,133 6,285
Unpaid principal balance - with No Allowance 1,787 1,572
Unpaid Principal Balance - Total 9,920 7,857
Consumer | Personal Loan    
Financing Receivable, Impaired    
Related Allowance 18,710 19,350
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 70,086 73,620
Recorded investment - with No Allowance 85 142
Recorded Investment - Total 70,171 73,762
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 70,086 73,620
Unpaid principal balance - with No Allowance 85 143
Unpaid Principal Balance - Total 70,171 73,763
Consumer | Auto Loan    
Financing Receivable, Impaired    
Related Allowance 232 228
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,150 1,161
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,150 1,161
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,150 1,161
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,150 1,161
Consumer | Other    
Financing Receivable, Impaired    
Related Allowance 142 186
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,050 1,256
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,050 1,256
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,050 1,256
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,050 1,256
PUERTO RICO    
Financing Receivable, Impaired    
Related Allowance 95,772 115,409
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 756,842 781,204
Recorded investment - with No Allowance 252,279 233,904
Recorded Investment - Total 1,009,121 1,015,108
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 839,230 852,117
Unpaid principal balance - with No Allowance 352,675 354,915
Unpaid Principal Balance - Total 1,191,905 1,207,032
PUERTO RICO | Commercial multi-family    
Financing Receivable, Impaired    
Related Allowance 5 4
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,032 932
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,032 932
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,055 932
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,055 932
PUERTO RICO | CRE non-owner occupied    
Financing Receivable, Impaired    
Related Allowance 22,487 27,494
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 82,188 85,583
Recorded investment - with No Allowance 95,053 96,005
Recorded Investment - Total 177,241 181,588
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 86,534 86,282
Unpaid principal balance - with No Allowance 108,100 138,378
Unpaid Principal Balance - Total 194,634 224,660
PUERTO RICO | CRE owner occupied    
Financing Receivable, Impaired    
Related Allowance 5,932 7,857
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 110,682 113,592
Recorded investment - with No Allowance 26,795 26,474
Recorded Investment - Total 137,477 140,066
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 129,882 132,677
Unpaid principal balance - with No Allowance 58,970 60,485
Unpaid Principal Balance - Total 188,852 193,162
PUERTO RICO | Commercial and industrial    
Financing Receivable, Impaired    
Related Allowance 3,274 16,835
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 43,034 65,208
Recorded investment - with No Allowance 27,526 10,724
Recorded Investment - Total 70,560 75,932
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 47,655 67,094
Unpaid principal balance - with No Allowance 46,950 20,968
Unpaid Principal Balance - Total 94,605 88,062
PUERTO RICO | Construction    
Financing Receivable, Impaired    
Related Allowance 90 56
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,788 1,788
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,788 1,788
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,788 1,788
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,788 1,788
PUERTO RICO | Mortgages    
Financing Receivable, Impaired    
Related Allowance 41,158 38,760
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 418,352 408,767
Recorded investment - with No Allowance 102,905 100,701
Recorded Investment - Total 521,257 509,468
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 472,550 458,010
Unpaid principal balance - with No Allowance 138,655 135,084
Unpaid Principal Balance - Total 611,205 593,094
PUERTO RICO | Leasing    
Financing Receivable, Impaired    
Related Allowance 234 320
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 865 1,099
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 865 1,099
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 865 1,099
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 865 1,099
PUERTO RICO | Consumer | Credit cards    
Financing Receivable, Impaired    
Related Allowance 3,512 4,571
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 26,643 28,829
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 26,643 28,829
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 26,643 28,829
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 26,643 28,829
PUERTO RICO | Consumer | Personal Loan    
Financing Receivable, Impaired    
Related Allowance 18,706 19,098
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 70,058 72,989
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 70,058 72,989
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 70,058 72,989
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 70,058 72,989
PUERTO RICO | Consumer | Auto Loan    
Financing Receivable, Impaired    
Related Allowance 232 228
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,150 1,161
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,150 1,161
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,150 1,161
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,150 1,161
PUERTO RICO | Consumer | Other    
Financing Receivable, Impaired    
Related Allowance 142 186
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 1,050 1,256
Recorded investment - with No Allowance 0 0
Recorded Investment - Total 1,050 1,256
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 1,050 1,256
Unpaid principal balance - with No Allowance 0 0
Unpaid Principal Balance - Total 1,050 1,256
UNITED STATES    
Financing Receivable, Impaired    
Related Allowance 4,255 4,261
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 15,054 14,104
Recorded investment - with No Allowance 20,310 15,883
Recorded Investment - Total 35,364 29,987
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 15,406 15,815
Unpaid principal balance - with No Allowance 27,115 22,969
Unpaid Principal Balance - Total 42,521 38,784
UNITED STATES | Commercial multi-family    
Financing Receivable, Impaired    
Related Allowance 0  
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 0  
Recorded investment - with No Allowance 2,521  
Recorded Investment - Total 2,521  
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 0  
Unpaid principal balance - with No Allowance 2,539  
Unpaid Principal Balance - Total 2,539  
UNITED STATES | CRE owner occupied    
Financing Receivable, Impaired    
Related Allowance 0  
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 0  
Recorded investment - with No Allowance 1,440  
Recorded Investment - Total 1,440  
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 0  
Unpaid principal balance - with No Allowance 1,713  
Unpaid Principal Balance - Total 1,713  
UNITED STATES | Construction    
Financing Receivable, Impaired    
Related Allowance 0 0
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 0 0
Recorded investment - with No Allowance 12,060 12,060
Recorded Investment - Total 12,060 12,060
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 0 0
Unpaid principal balance - with No Allowance 18,127 18,127
Unpaid Principal Balance - Total 18,127 18,127
UNITED STATES | Mortgages    
Financing Receivable, Impaired    
Related Allowance 2,392 2,451
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 6,894 7,237
Recorded investment - with No Allowance 2,499 2,183
Recorded Investment - Total 9,393 9,420
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 7,245 8,899
Unpaid principal balance - with No Allowance 2,864 3,127
Unpaid Principal Balance - Total 10,109 12,026
UNITED STATES | Consumer | Home equity lines of credit    
Financing Receivable, Impaired    
Related Allowance 1,859 1,558
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 8,132 6,236
Recorded investment - with No Allowance 1,705 1,498
Recorded Investment - Total 9,837 7,734
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 8,133 6,285
Unpaid principal balance - with No Allowance 1,787 1,572
Unpaid Principal Balance - Total 9,920 7,857
UNITED STATES | Consumer | Personal Loan    
Financing Receivable, Impaired    
Related Allowance 4 252
Impaired Financing Receivable, Recorded Investment [Abstract]    
Recorded investment - with an Allowance 28 631
Recorded investment - with No Allowance 85 142
Recorded Investment - Total 113 773
Impaired Financing Receivable, Unpaid Principal Balance [Abstract]    
Unpaid principal balance - with an Allowance 28 631
Unpaid principal balance - with No Allowance 85 143
Unpaid Principal Balance - Total $ 113 $ 774