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Allowance for credit losses - loans held-in-portfolio - Schedule of Changes in the ACL of Loans Held-in-Portfolio and Unfunded Commitments (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2026
Jun. 30, 2025
Jun. 30, 2026
Jun. 30, 2025
Dec. 31, 2025
Allowance for credit losses - loans:          
Beginning Balance $ 823,729 $ 762,148 $ 808,056 $ 746,024 $ 746,024
Provision for credit losses (benefit) 65,154 49,539 140,843 114,757  
Allowance for credit losses - PCD Loans 2 0 9 9  
Charge-offs (132,790) (64,290) (214,953) (139,358)  
Recoveries 28,737 22,088 50,877 48,053  
Ending Balance 784,832 769,485 784,832 769,485 808,056
Allowance for credit losses - unfunded commitments:          
Beginning Balance 14,547 14,169 14,438 15,470 15,470
Provision for credit losses (benefit) 389 (1,116) 498 (2,417)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 14,936 13,053 14,936 13,053 14,438
Construction          
Allowance for credit losses - loans:          
Beginning Balance 15,160 9,512 13,826 11,264 11,264
Provision for credit losses (benefit) (800) 1,067 523 (685)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 11 0  
Ending Balance 14,360 10,579 14,360 10,579 13,826
Allowance for credit losses - unfunded commitments:          
Beginning Balance 7,230 5,052 6,731 7,072 7,072
Provision for credit losses (benefit) (1,120) 106 (621) (1,914)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 6,110 5,158 6,110 5,158 6,731
Mortgage          
Allowance for credit losses - loans:          
Beginning Balance 83,624 84,029 80,554 82,409 82,409
Provision for credit losses (benefit) (9,057) (1,315) (8,338) (2,386)  
Allowance for credit losses - PCD Loans 2 0 9 9  
Charge-offs (32) (550) (534) (985) (1,436)
Recoveries 4,985 3,011 7,831 6,128  
Ending Balance 79,522 85,175 79,522 85,175 80,554
Commercial          
Allowance for credit losses - loans:          
Beginning Balance 332,807 269,843 307,447 259,564 259,564
Provision for credit losses (benefit) 48,458 (3,226) 85,177 4,935  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (77,075) (3,127) (90,944) (7,752)  
Recoveries 8,574 2,821 11,084 9,564  
Ending Balance 312,764 266,311 312,764 266,311 307,447
Allowance for credit losses - unfunded commitments:          
Beginning Balance 7,192 9,075 7,563 8,387 8,387
Provision for credit losses (benefit) 1,499 (1,264) 1,128 (576)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 8,691 7,811 8,691 7,811 7,563
Commercial | Commercial multi-family          
Allowance for credit losses - loans:          
Beginning Balance 20,069 13,501 19,345 9,236 9,236
Provision for credit losses (benefit) 162 3,837 884 8,099  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (1,312) (563) (1,312) (563) (563)
Recoveries 0 6 2 9  
Ending Balance 18,919 16,781 18,919 16,781 19,345
Commercial | Commercial real estate Non-owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 64,146 58,301 58,717 54,494 54,494
Provision for credit losses (benefit) (12,438) 365 4,106 3,577  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (743) (21) (11,874) (86) (13,576)
Recoveries 4,845 472 4,861 1,132  
Ending Balance 55,810 59,117 55,810 59,117 58,717
Commercial | Commercial real estate Owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 51,116 50,212 48,451 49,828 49,828
Provision for credit losses (benefit) (679) (2,192) 1,516 (2,725)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 (28) (91) (129) (390)
Recoveries 2,202 1,059 2,763 2,077  
Ending Balance 52,639 49,051 52,639 49,051 48,451
Commercial | Commercial and industrial          
Allowance for credit losses - loans:          
Beginning Balance 197,476 147,829 180,934 146,006 146,006
Provision for credit losses (benefit) 61,413 (5,236) 78,671 (4,016)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (75,020) (2,515) (77,667) (6,974) (17,190)
Recoveries 1,527 1,284 3,458 6,346  
Ending Balance 185,396 141,362 185,396 141,362 180,934
Leasing          
Allowance for credit losses - loans:          
Beginning Balance 18,588 20,206 18,620 16,419 16,419
Provision for credit losses (benefit) 879 2,570 3,416 9,629  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (3,342) (3,982) (7,427) (8,526) (16,856)
Recoveries 1,502 1,246 3,018 2,518  
Ending Balance 17,627 20,040 17,627 20,040 18,620
Consumer          
Allowance for credit losses - loans:          
Beginning Balance 373,550 378,558 387,609 376,368 376,368
Provision for credit losses (benefit) 25,674 50,443 60,065 103,264  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (52,341) (56,631) (116,048) (122,095)  
Recoveries 13,676 15,010 28,933 29,843  
Ending Balance 360,559 387,380 360,559 387,380 387,609
Allowance for credit losses - unfunded commitments:          
Beginning Balance 125 42 144 11 11
Provision for credit losses (benefit) 10 42 (9) 73  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 135 84 135 84 144
Consumer | Credit cards          
Allowance for credit losses - loans:          
Beginning Balance 89,376 96,523 91,124 99,130 99,130
Provision for credit losses (benefit) 9,742 13,094 24,047 26,916  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (17,723) (20,011) (36,958) (38,876) (75,428)
Recoveries 3,422 2,700 6,604 5,136  
Ending Balance 84,817 92,306 84,817 92,306 91,124
Consumer | Home equity lines of credit          
Allowance for credit losses - loans:          
Beginning Balance 1,178 1,610 1,335 1,503 1,503
Provision for credit losses (benefit) 95 (1,112) (387) (1,356)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (29) (16) (29) (71) (109)
Recoveries 179 902 504 1,308  
Ending Balance 1,423 1,384 1,423 1,384 1,335
Consumer | Personal          
Allowance for credit losses - loans:          
Beginning Balance 104,739 101,437 106,612 102,736 102,736
Provision for credit losses (benefit) 15,059 20,298 32,557 39,326  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (20,241) (22,473) (42,803) (47,052) (91,119)
Recoveries 2,865 4,392 6,056 8,644  
Ending Balance 102,422 103,654 102,422 103,654 106,612
Consumer | Auto          
Allowance for credit losses - loans:          
Beginning Balance 170,544 171,979 180,364 165,995 165,995
Provision for credit losses (benefit) (193) 16,852 2,813 36,323  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (12,772) (13,418) (33,922) (34,474) (76,284)
Recoveries 6,964 6,861 15,288 14,430  
Ending Balance 164,543 182,274 164,543 182,274 180,364
Consumer | Other          
Allowance for credit losses - loans:          
Beginning Balance 7,713 7,009 8,174 7,004 7,004
Provision for credit losses (benefit) 971 1,311 1,035 2,055  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (1,576) (713) (2,336) (1,622) (4,072)
Recoveries 246 155 481 325  
Ending Balance 7,354 7,762 7,354 7,762 8,174
BPPR          
Allowance for credit losses - loans:          
Beginning Balance 732,235 676,263 717,920 670,666 670,666
Provision for credit losses (benefit) 61,738 43,150 135,036 95,840  
Allowance for credit losses - PCD Loans 2 0 9 9  
Charge-offs (129,624) (60,715) (209,908) (131,939)  
Recoveries 27,936 20,551 49,230 44,673  
Ending Balance 692,287 679,249 692,287 679,249 717,920
Allowance for credit losses - unfunded commitments:          
Beginning Balance 8,681 9,005 8,563 8,388 8,388
Provision for credit losses (benefit) 1,052 (1,260) 1,170 (643)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 9,733 7,745 9,733 7,745 8,563
BPPR | Construction          
Allowance for credit losses - loans:          
Beginning Balance 5,767 2,719 4,488 2,743 2,743
Provision for credit losses (benefit) (964) 356 304 332  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 11 0  
Ending Balance 4,803 3,075 4,803 3,075 4,488
Allowance for credit losses - unfunded commitments:          
Beginning Balance 3,291 1,560 2,570 1,663 1,663
Provision for credit losses (benefit) (213) 309 508 206  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 3,078 1,869 3,078 1,869 2,570
BPPR | Mortgage          
Allowance for credit losses - loans:          
Beginning Balance 73,761 74,289 70,674 72,901 72,901
Provision for credit losses (benefit) (8,187) (1,752) (7,423) (2,870)  
Allowance for credit losses - PCD Loans 2 0 9 9  
Charge-offs (28) (550) (511) (985) (1,436)
Recoveries 4,950 2,979 7,749 5,911  
Ending Balance 70,498 74,966 70,498 74,966 70,674
BPPR | Commercial          
Allowance for credit losses - loans:          
Beginning Balance 268,968 213,694 246,619 215,126 215,126
Provision for credit losses (benefit) 44,857 (7,835) 78,695 (11,798)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (75,492) (2,501) (89,332) (5,967)  
Recoveries 8,251 2,527 10,602 8,524  
Ending Balance 246,584 205,885 246,584 205,885 246,619
Allowance for credit losses - unfunded commitments:          
Beginning Balance 5,390 7,445 5,993 6,725 6,725
Provision for credit losses (benefit) 1,265 (1,569) 662 (849)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 6,655 5,876 6,655 5,876 5,993
BPPR | Commercial | Commercial multi-family          
Allowance for credit losses - loans:          
Beginning Balance 4,704 3,420 3,871 2,783 2,783
Provision for credit losses (benefit) (635) 270 196 905  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 0 0 0  
Recoveries 0 6 2 8  
Ending Balance 4,069 3,696 4,069 3,696 3,871
BPPR | Commercial | Commercial real estate Non-owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 48,881 42,848 44,149 44,852 44,852
Provision for credit losses (benefit) (12,804) (160) 3,043 (2,759)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (743) (21) (11,874) (86) (13,576)
Recoveries 4,845 472 4,861 1,132  
Ending Balance 40,179 43,139 40,179 43,139 44,149
BPPR | Commercial | Commercial real estate Owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 35,403 36,019 34,722 37,355 37,355
Provision for credit losses (benefit) (1,917) (1,176) (1,591) (2,918)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs 0 (14) (91) (103) (363)
Recoveries 2,063 1,019 2,509 1,514  
Ending Balance 35,549 35,848 35,549 35,848 34,722
BPPR | Commercial | Commercial and industrial          
Allowance for credit losses - loans:          
Beginning Balance 179,980 131,407 163,877 130,136 130,136
Provision for credit losses (benefit) 60,213 (6,769) 77,047 (7,026)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (74,749) (2,466) (77,367) (5,778) (14,745)
Recoveries 1,343 1,030 3,230 5,870  
Ending Balance 166,787 123,202 166,787 123,202 163,877
BPPR | Leasing          
Allowance for credit losses - loans:          
Beginning Balance 18,588 20,206 18,620 16,419 16,419
Provision for credit losses (benefit) 879 2,570 3,416 9,629  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (3,342) (3,982) (7,427) (8,526) (16,856)
Recoveries 1,502 1,246 3,018 2,518  
Ending Balance 17,627 20,040 17,627 20,040 18,620
BPPR | Consumer          
Allowance for credit losses - loans:          
Beginning Balance 365,151 365,355 377,519 363,477 363,477
Provision for credit losses (benefit) 25,153 49,811 60,044 100,547  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (50,762) (53,682) (112,638) (116,461)  
Recoveries 13,233 13,799 27,850 27,720  
Ending Balance 352,775 375,283 352,775 375,283 377,519
BPPR | Consumer | Credit cards          
Allowance for credit losses - loans:          
Beginning Balance 89,376 96,523 91,124 99,130 99,130
Provision for credit losses (benefit) 9,741 13,094 24,046 26,916  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (17,722) (20,011) (36,957) (38,876) (75,428)
Recoveries 3,422 2,700 6,604 5,136  
Ending Balance 84,817 92,306 84,817 92,306 91,124
BPPR | Consumer | Home equity lines of credit          
Allowance for credit losses - loans:          
Beginning Balance 67 60 58 54 54
Provision for credit losses (benefit) (59) (313) (141) (421)  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (29) 0 (29) (25) (25)
Recoveries 73 307 164 446  
Ending Balance 52 54 52 54 58
BPPR | Consumer | Personal          
Allowance for credit losses - loans:          
Beginning Balance 97,457 89,786 97,804 91,296 91,296
Provision for credit losses (benefit) 14,700 18,881 32,302 35,709  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (18,676) (19,553) (39,420) (41,506) (82,979)
Recoveries 2,533 3,777 5,328 7,392  
Ending Balance 96,014 92,891 96,014 92,891 97,804
BPPR | Consumer | Auto          
Allowance for credit losses - loans:          
Beginning Balance 170,544 171,979 180,364 165,995 165,995
Provision for credit losses (benefit) (193) 16,852 2,813 36,323  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (12,772) (13,418) (33,922) (34,474) (76,284)
Recoveries 6,964 6,861 15,288 14,430  
Ending Balance 164,543 182,274 164,543 182,274 180,364
BPPR | Consumer | Other          
Allowance for credit losses - loans:          
Beginning Balance 7,707 7,007 8,169 7,002 7,002
Provision for credit losses (benefit) 964 1,297 1,024 2,020  
Allowance for credit losses - PCD Loans 0 0 0 0  
Charge-offs (1,563) (700) (2,310) (1,580) (3,148)
Recoveries 241 154 466 316  
Ending Balance 7,349 7,758 7,349 7,758 8,169
Popular U.S.          
Allowance for credit losses - loans:          
Beginning Balance 91,494 85,885 90,136 75,358 75,358
Provision for credit losses (benefit) 3,416 6,389 5,807 18,917  
Charge-offs (3,166) (3,575) (5,045) (7,419)  
Recoveries 801 1,537 1,647 3,380  
Ending Balance 92,545 90,236 92,545 90,236 90,136
Allowance for credit losses - unfunded commitments:          
Beginning Balance 5,866 5,164 5,875 7,082 7,082
Provision for credit losses (benefit) (663) 144 (672) (1,774)  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 5,203 5,308 5,203 5,308 5,875
Popular U.S. | Construction          
Allowance for credit losses - loans:          
Beginning Balance 9,393 6,793 9,338 8,521 8,521
Provision for credit losses (benefit) 164 711 219 (1,017)  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 9,557 7,504 9,557 7,504 9,338
Allowance for credit losses - unfunded commitments:          
Beginning Balance 3,939 3,492 4,161 5,409 5,409
Provision for credit losses (benefit) (907) (203) (1,129) (2,120)  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 3,032 3,289 3,032 3,289 4,161
Popular U.S. | Mortgage          
Allowance for credit losses - loans:          
Beginning Balance 9,863 9,740 9,880 9,508 9,508
Provision for credit losses (benefit) (870) 437 (915) 484  
Charge-offs (4) 0 (23) 0  
Recoveries 35 32 82 217  
Ending Balance 9,024 10,209 9,024 10,209 9,880
Popular U.S. | Commercial          
Allowance for credit losses - loans:          
Beginning Balance 63,839 56,149 60,828 44,438 44,438
Provision for credit losses (benefit) 3,601 4,609 6,482 16,733  
Charge-offs (1,583) (626) (1,612) (1,785)  
Recoveries 323 294 482 1,040  
Ending Balance 66,180 60,426 66,180 60,426 60,828
Allowance for credit losses - unfunded commitments:          
Beginning Balance 1,802 1,630 1,570 1,662 1,662
Provision for credit losses (benefit) 234 305 466 273  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 2,036 1,935 2,036 1,935 1,570
Popular U.S. | Commercial | Commercial multi-family          
Allowance for credit losses - loans:          
Beginning Balance 15,365 10,081 15,474 6,453 6,453
Provision for credit losses (benefit) 797 3,567 688 7,194  
Charge-offs (1,312) (563) (1,312) (563) (563)
Recoveries 0 0 0 1  
Ending Balance 14,850 13,085 14,850 13,085 15,474
Popular U.S. | Commercial | Commercial real estate Non-owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 15,265 15,453 14,568 9,642 9,642
Provision for credit losses (benefit) 366 525 1,063 6,336  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 15,631 15,978 15,631 15,978 14,568
Popular U.S. | Commercial | Commercial real estate Owner occupied          
Allowance for credit losses - loans:          
Beginning Balance 15,713 14,193 13,729 12,473 12,473
Provision for credit losses (benefit) 1,238 (1,016) 3,107 193  
Charge-offs 0 (14) 0 (26) (27)
Recoveries 139 40 254 563  
Ending Balance 17,090 13,203 17,090 13,203 13,729
Popular U.S. | Commercial | Commercial and industrial          
Allowance for credit losses - loans:          
Beginning Balance 17,496 16,422 17,057 15,870 15,870
Provision for credit losses (benefit) 1,200 1,533 1,624 3,010  
Charge-offs (271) (49) (300) (1,196) (2,445)
Recoveries 184 254 228 476  
Ending Balance 18,609 18,160 18,609 18,160 17,057
Popular U.S. | Consumer          
Allowance for credit losses - loans:          
Beginning Balance 8,399 13,203 10,090 12,891 12,891
Provision for credit losses (benefit) 521 632 21 2,717  
Charge-offs (1,579) (2,949) (3,410) (5,634)  
Recoveries 443 1,211 1,083 2,123  
Ending Balance 7,784 12,097 7,784 12,097 10,090
Allowance for credit losses - unfunded commitments:          
Beginning Balance 125 42 144 11 11
Provision for credit losses (benefit) 10 42 (9) 73  
Charge-offs 0 0 0 0  
Recoveries 0 0 0 0  
Ending Balance 135 84 135 84 144
Popular U.S. | Consumer | Credit cards          
Allowance for credit losses - loans:          
Beginning Balance 0   0    
Provision for credit losses (benefit) 1   1    
Charge-offs (1)   (1)    
Recoveries 0   0    
Ending Balance 0   0   0
Popular U.S. | Consumer | Home equity lines of credit          
Allowance for credit losses - loans:          
Beginning Balance 1,111 1,550 1,277 1,449 1,449
Provision for credit losses (benefit) 154 (799) (246) (935)  
Charge-offs 0 (16) 0 (46) (84)
Recoveries 106 595 340 862  
Ending Balance 1,371 1,330 1,371 1,330 1,277
Popular U.S. | Consumer | Personal          
Allowance for credit losses - loans:          
Beginning Balance 7,282 11,651 8,808 11,440 11,440
Provision for credit losses (benefit) 359 1,417 255 3,617  
Charge-offs (1,565) (2,920) (3,383) (5,546) (8,140)
Recoveries 332 615 728 1,252  
Ending Balance 6,408 10,763 6,408 10,763 8,808
Popular U.S. | Consumer | Other          
Allowance for credit losses - loans:          
Beginning Balance 6 2 5 2 2
Provision for credit losses (benefit) 7 14 11 35  
Charge-offs (13) (13) (26) (42) (924)
Recoveries 5 1 15 9  
Ending Balance $ 5 $ 4 $ 5 $ 4 $ 5