XML 43 R30.htm IDEA: XBRL DOCUMENT v3.25.2
CREDIT QUALITY AND THE ALLOWANCE FOR CREDIT LOSSES (Tables)
6 Months Ended
Jun. 30, 2025
Receivables [Abstract]  
Schedule of changes in the allowance for credit losses
The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2025:
Three Months Ended June 30, 2025Six Months Ended June 30, 2025
(dollars in millions)CommercialRetailTotalCommercialRetailTotal
Allowance for loan and lease losses, beginning of period$1,148 $866 $2,014 $1,140 $921 $2,061 
Charge-offs(93)(108)(201)(178)(257)(435)
Recoveries33 34 63 68 
Net charge-offs(92)(75)(167)(173)(194)(367)
Provision expense (benefit) for loans and leases50 111 161 139 175 314 
Allowance for loan and lease losses, end of period1,106 902 2,008 1,106 902 2,008 
Allowance for unfunded lending commitments, beginning of period164 34 198 155 43 198 
Provision expense (benefit) for unfunded lending commitments(1)(5)
Allowance for unfunded lending commitments, end of period163 38 201 163 38 201 
Total allowance for credit losses, end of period$1,269 $940 $2,209 $1,269 $940 $2,209 
The following table presents a summary of changes in the ACL for the three and six months ended June 30, 2024:
Three Months Ended June 30, 2024Six Months Ended June 30, 2024
(dollars in millions)CommercialRetailTotalCommercialRetailTotal
Allowance for loan and lease losses, beginning of period$1,234 $852 $2,086 $1,250 $848 $2,098 
Charge-offs
(100)(123)(223)(202)(252)(454)
Recoveries35 39 21 68 89 
Net charge-offs(96)(88)(184)(181)(184)(365)
Provision expense (benefit) for loans and leases
144 79 223 213 179 392 
Allowance for loan and lease losses, end of period1,282 843 2,125 1,282 843 2,125 
Allowance for unfunded lending commitments, beginning of period191 31 222 175 45 220 
Provision expense (benefit) for unfunded lending commitments(44)(41)(28)(11)(39)
Allowance for unfunded lending commitments, end of period147 34 181 147 34 181 
Total allowance for credit losses, end of period$1,429 $877 $2,306 $1,429 $877 $2,306 
The following tables present gross charge-offs by vintage date for the Company’s loan and lease portfolios:
Six Months Ended June 30, 2025
Term Loans and Leases by Origination Year
Revolving Loans
(dollars in millions)20252024202320222021Prior to 2021Within the Revolving PeriodConverted to TermTotal
Commercial and industrial
$— $— $1 $24 $22 $4 $22 $— $73 
Commercial real estate
— — 21 76 — — 105 
Total commercial
— — 45 27 80 22 — 178 
Residential mortgages— — — — — — — 
Home equity— — — — — 
Automobile— — 14 12 — — 34 
Education— 10 18 48 — — 82 
Other retail14 25 14 62 — 131 
Total retail14 27 21 32 34 60 69 — 257 
Total loans and leases$14 $27 $25 $77 $61 $140 $91 $— $435 
Six Months Ended June 30, 2024
Term Loans and Leases by Origination Year
Revolving Loans
(dollars in millions)20242023202220212020Prior to 2020Within the Revolving PeriodConverted to TermTotal
Commercial and industrial
$— $— $1 $11 $— $3 $13 $— $28 
Commercial real estate
— — 19 86 68 — — 174 
Total commercial
— — 30 86 71 13 — 202 
Residential mortgages— — — — — — — 
Home equity— — — — — 
Automobile— 16 17 — — 47 
Education— — 13 14 33 — — 63 
Other retail15 10 10 81 — 131 
Total retail15 13 26 40 21 50 86 252 
Total loans and leases$15 $13 $28 $70 $107 $121 $99 $1 $454 
Schedule of classes of loans and leases, amortized cost basis by credit quality indicator
The following table presents the amortized cost basis of commercial loans and leases by vintage date and internal risk rating as of June 30, 2025:
Term Loans and Leases by Origination Year
Revolving Loans
(dollars in millions)20252024202320222021Prior to 2021Within the Revolving PeriodConverted to TermTotal
Commercial and industrial
Pass$3,641 $5,104 $1,783 $3,369 $1,901 $2,390 $24,635 $71 $42,894 
Special Mention— 55 71 226 135 285 — 779 
Substandard Accrual
13 13 115 160 209 248 732 16 1,506 
Nonaccrual
— — 12 63 31 86 36 233 
Total commercial and industrial3,654 5,124 1,965 3,663 2,367 2,859 25,688 92 45,412 
Commercial real estate
Pass1,632 2,217 959 4,736 4,604 5,435 1,660 21,247 
Special Mention— — 100 1,096 457 389 80 2,128 
Substandard Accrual
— 79 585 286 1,057 23 116 2,149 
Nonaccrual
— — 108 60 529 706 
Total commercial real estate1,632 2,220 1,141 6,525 5,407 7,410 1,765 130 26,230 
Total commercial
Pass5,273 7,321 2,742 8,105 6,505 7,825 26,295 75 64,141 
Special Mention— 155 1,167 683 524 365 2,907 
Substandard Accrual
13 16 194 745 495 1,305 755 132 3,655 
Nonaccrual
— — 15 171 91 615 38 939 
Total commercial$5,286 $7,344 $3,106 $10,188 $7,774 $10,269 $27,453 $222 $71,642 
The following table presents the amortized cost basis of commercial loans and leases by vintage date and internal risk rating as of December 31, 2024:
Term Loans and Leases by Origination Year
Revolving Loans
(dollars in millions)20242023202220212020Prior to 2020Within the Revolving PeriodConverted to TermTotal
Commercial and industrial
Pass$5,945 $2,525 $4,194 $2,923 $895 $2,066 $21,323 $66 $39,937 
Special Mention79 98 236 48 48 211 — 722 
Substandard Accrual
64 207 269 139 253 697 13 1,651 
Nonaccrual
— 11 68 62 55 34 241 
Total commercial and industrial5,956 2,679 4,567 3,490 1,087 2,422 22,265 85 42,551 
Commercial real estate
Pass2,720 1,305 5,748 5,412 1,919 4,199 1,434 22,741 
Special Mention— 911 362 175 257 80 1,792 
Substandard Accrual
22 359 253 275 875 120 1,916 
Nonaccrual
— 67 89 58 90 470 — 776 
Total commercial real estate2,724 1,394 7,107 6,085 2,459 5,801 1,525 130 27,225 
Total commercial
Pass8,665 3,830 9,942 8,335 2,814 6,265 22,757 70 62,678 
Special Mention79 1,009 598 223 305 291 2,514 
Substandard Accrual
12 86 566 522 414 1,128 706 133 3,567 
Nonaccrual
— 78 157 120 95 525 36 1,017 
Total commercial$8,680 $4,073 $11,674 $9,575 $3,546 $8,223 $23,790 $215 $69,776 
The following table presents the amortized cost basis of retail loans by vintage date and current FICO score as of June 30, 2025:
Term Loans by Origination YearRevolving Loans
(dollars in millions)20252024202320222021Prior to 2021Within the Revolving PeriodConverted to TermTotal
Residential mortgages
800+$555 $1,681 $1,343 $3,328 $5,103 $6,504 $— $— $18,514 
740-7991,031 1,280 801 1,566 2,167 3,049 — — 9,894 
680-739233 355 292 528 718 1,212 — — 3,338 
620-67917 68 78 149 169 506 — — 987 
<62013 12 127 122 169 631 — — 1,074 
No FICO available(1)
— — — 12 — — 16 
Total residential mortgages1,849 3,396 2,641 5,696 8,327 11,914 — — 33,823 
Home equity
800+— — 72 6,130 177 6,386 
740-799— — — 50 5,689 209 5,951 
680-739— — — 38 3,246 190 3,476 
620-679— — 18 832 165 1,019 
<620— — 15 517 337 874 
No FICO available(1)
— — — — — — — 
Total home equity— 10 193 16,419 1,078 17,711 
Automobile
800+— — 57 303 485 131 — — 976 
740-799— — 78 324 401 126 — — 929 
680-739— — 70 248 265 83 — — 666 
620-679— — 41 143 143 49 — — 376 
<620— — 46 172 178 64 — — 460 
No FICO available(1)
— — — — — — — — — 
Total automobile— — 292 1,190 1,472 453 — — 3,407 
Education
800+86 279 337 542 1,073 2,002 — — 4,319 
740-799135 307 302 427 524 987 — — 2,682 
680-73955 138 134 181 174 371 — — 1,053 
620-67942 44 49 47 126 — — 317 
<62011 16 26 24 70 — — 149 
No FICO available(1)
— — — — 22 — — 30 
Total education295 777 833 1,225 1,842 3,578 — — 8,550 
Other retail
800+19 135 45 33 10 501 757 
740-79934 170 64 38 12 849 11 1,185 
680-73927 125 55 33 10 800 1,065 
620-67911 61 30 24 311 450 
<62032 24 30 228 328 
No FICO available(1)
— — — — — 385 — 386 
Total other retail94 524 218 158 47 25 3,074 31 4,171 
Total retail
800+660 2,096 1,782 4,209 6,674 8,717 6,631 183 30,952 
740-7991,200 1,757 1,245 2,356 3,106 4,219 6,538 220 20,641 
680-739315 618 551 991 1,168 1,710 4,046 199 9,598 
620-67937 171 194 366 368 701 1,143 169 3,149 
<62018 55 215 351 381 782 745 338 2,885 
No FICO available(1)
— 34 390 — 437 
Total retail$2,238 $4,698 $3,987 $8,276 $11,698 $16,163 $19,493 $1,109 $67,662 
(1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes).
The following table presents the amortized cost basis of retail loans by vintage date and current FICO score as of December 31, 2024:
Term Loans by Origination YearRevolving Loans
(dollars in millions)20242023202220212020Prior to 2020Within the Revolving PeriodConverted to TermTotal
Residential mortgages
800+$1,230 $1,302 $3,299 $5,109 $2,919 $3,869 $— $— $17,728 
740-7991,757 873 1,568 2,213 1,338 1,923 — — 9,672 
680-739425 281 552 697 385 938 — — 3,278 
620-67931 61 126 151 101 494 — — 964 
<62015 37 76 147 89 703 — — 1,067 
No FICO available(1)
— — 14 — — 17 
Total residential mortgages3,459 2,554 5,621 8,318 4,833 7,941 — — 32,726 
Home equity
800+— 76 5,634 200 5,919 
740-799— — 65 5,275 224 5,568 
680-739— — — 76 2,995 183 3,256 
620-679— 60 752 141 963 
<620— 59 459 259 789 
No FICO available(1)
— — — — — — — — — 
Total home equity15 12 336 15,115 1,007 16,495 
Automobile
800+— 65 380 665 183 58 — — 1,351 
740-799— 92 430 581 176 61 — — 1,340 
680-739— 91 338 385 115 45 — — 974 
620-679— 51 189 194 56 29 — — 519 
<620— 47 197 216 62 38 — — 560 
No FICO available(1)
— — — — — — — — — 
Total automobile— 346 1,534 2,041 592 231 — — 4,744 
Education
800+227 373 657 1,517 1,256 1,475 — — 5,505 
740-799290 359 571 804 637 811 — — 3,472 
680-739110 150 229 261 211 337 — — 1,298 
620-67927 48 55 58 51 111 — — 350 
<62012 21 28 25 60 — — 151 
No FICO available(1)
— — — — 31 — — 36 
Total education664 942 1,533 2,668 2,180 2,825 — — 10,812 
Other retail
800+186 65 36 15 11 10 512 — 835 
740-799259 96 46 18 13 11 895 1,339 
680-739201 87 39 15 11 845 1,206 
620-67997 47 27 10 335 526 
<62032 31 34 15 234 357 
No FICO available(1)
— — — — — 382 — 387 
Total other retail780 326 182 73 48 34 3,203 4,650 
Total retail
800+1,644 1,805 4,375 7,310 4,370 5,488 6,146 200 31,338 
740-7992,306 1,420 2,616 3,618 2,165 2,871 6,170 225 21,391 
680-739736 609 1,159 1,358 723 1,403 3,840 184 10,012 
620-679155 208 401 416 216 697 1,087 142 3,322 
<62052 129 334 409 184 863 693 260 2,924 
No FICO available(1)
11 — — 45 382 — 440 
Total retail$4,904 $4,171 $8,885 $13,112 $7,659 $11,367 $18,318 $1,011 $69,427 
(1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes).
Schedule of nonaccrual loans and leases and loans accruing and 90 days or more past due
The following tables present an aging analysis of accruing and nonaccrual loans and leases as of June 30, 2025 and December 31, 2024:
June 30, 2025
Days Past Due and Accruing
(dollars in millions)Current30-5960-89 90+Nonaccrual TotalNonaccrual with no related ACL
Commercial and industrial$45,104 $60 $12 $3 $233 $45,412 $28 
Commercial real estate25,384 75 60 706 26,230 64 
Total commercial70,488 135 17 63 939 71,642 92 
Residential mortgages
33,387 76 34 128 198 33,823 149 
Home equity17,323 79 27 — 282 17,711 189 
Automobile3,278 70 25 — 34 3,407 
Education8,480 33 16 19 8,550 
Other retail4,057 37 24 52 4,171 
Total retail66,525 295 126 131 585 67,662 346 
Total$137,013 $430 $143 $194 $1,524 $139,304 $438 
Guaranteed residential mortgages(1)
$800 $39 $26 $128 $— $993 $— 
December 31, 2024
Days Past Due and Accruing
(dollars in millions)Current30-5960-8990+Nonaccrual TotalNonaccrual with no related ACL
Commercial and industrial$42,247 $35 $20 $8 $241 $42,551 $31 
Commercial real estate26,212 204 27 776 27,225 32 
Total commercial68,459 239 47 14 1,017 69,776 63 
Residential mortgages
32,011 251 93 179 192 32,726 142 
Home equity16,097 88 27 — 283 16,495 182 
Automobile4,563 100 33 — 48 4,744 
Education10,686 45 23 56 10,812 
Other retail4,504 46 31 68 4,650 
Total retail67,861 530 207 182 647 69,427 335 
Total$136,320 $769 $254 $196 $1,664 $139,203 $398 
Guaranteed residential mortgages(1)
$696 $119 $55 $172 $— $1,042 $— 
(1) Guaranteed residential mortgages represent loans fully or partially guaranteed by the FHA, VA, and USDA, and are included in the amounts presented for Residential mortgages.
Troubled debt restructurings on financing receivables
The following tables present the period-end amortized cost of loans to borrowers experiencing financial difficulty that were modified during the three and six months ended June 30, 2025 and 2024, disaggregated by class of financing receivable and modification type. The modification type reflects the cumulative effect of all FDMs received during the indicated period.
Three Months Ended June 30, 2025
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayInterest Rate Reduction, Term Extension and Payment DelayTotal
Total as a % of Loan Class(1)
Commercial and industrial$— $136 $— $3 $1 $4 $144 0.32 %
Commercial real estate— 283 49 29 43 — 404 1.54 
Total commercial— 419 49 32 44 548 0.76 
Residential mortgages13 23 0.07 
Home equity— — — 0.05 
Education— — — — — 0.04 
Other retail— — — — — 0.12 
Total retail11 13 39 0.06 
Total
$11 $432 $58 $35 $46 $5 $587 0.42 %
Three Months Ended June 30, 2024
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayPrincipal ForgivenessInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayTotal
Total as a % of Loan Class(1)
Commercial and industrial$— $184 $14 $— $— $— $198 0.45 %
Commercial real estate— 307 87 — 24 49 467 1.65 
Total commercial— 491 101 — 24 49 665 0.92 
Residential mortgages15 — — 24 0.08 
Home equity— — — 0.03 
Education19 — — — 24 0.21 
Other retail— — — — — 0.08 
Total retail10 18 24 — — 56 0.08 
Total
$10 $509 $125 $— $28 $49 $721 0.51 %
Six Months Ended June 30, 2025
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayInterest Rate Reduction, Term Extension and Payment DelayTotal
Total as a % of Loan Class(1)
Commercial and industrial$12 $218 $2 $3 $1 $4 $240 0.53 %
Commercial real estate28 409 81 29 65 — 612 2.33 
Total commercial40 627 83 32 66 852 1.19 
Residential mortgages27 45 0.13 
Home equity— — — 10 0.06 
Education— — — — — 0.06 
Other retail— — — — — 0.22 
Total retail18 27 13 69 0.10 
Total
$58 $654 $96 $40 $68 $5 $921 0.66 %
Six Months Ended June 30, 2024
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayPrincipal ForgivenessInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayTotal
Total as a % of Loan Class(1)
Commercial and industrial$— $210 $78 $— $1 $32 $321 0.74 %
Commercial real estate— 569 110 — 63 50 792 2.80 
Total commercial— 779 188 — 64 82 1,113 1.55 
Residential mortgages50 — — 65 0.20 
Home equity— — — 0.06 
Education30 — — — 37 0.33 
Other retail— — — — — 0.19 
Total retail20 52 38 — 10 — 120 0.17 
Total
$20 $831 $226 $— $74 $82 $1,233 0.87 %
(1) Represents the total amortized cost as of period-end divided by the period-end amortized cost of the corresponding loan class. Accrued interest receivable is excluded from amortized cost and is immaterial.
The following tables present the financial effect of loans to borrowers experiencing financial difficulty that were modified during the three and six months ended June 30, 2025 and 2024, disaggregated by class of financing receivable:
Three Months Ended June 30, 2025
(dollars in millions)
Weighted-Average Interest Rate Reduction(1)
Weighted-Average Term Extension (in Months)(1)
Weighted-Average Payment Deferral(1)
Amount of Principal Forgiven(2)
Commercial and industrial2.71 %19$— $— 
Commercial real estate0.90 8— 
Residential mortgages1.09 100— — 
Home equity3.40 122— — 
Education3.97 — — — 
Other retail19.73 — — 
Three Months Ended June 30, 2024
(dollars in millions)
Weighted-Average Interest Rate Reduction(1)
Weighted-Average Term Extension (in Months)(1)
Weighted-Average Payment Deferral(1)
Amount of Principal Forgiven(2)
Commercial and industrial1.59 %8$1 $— 
Commercial real estate2.44 9— 
Residential mortgages1.45 99— — 
Home equity4.63 92— — 
Education4.37 24— — 
Other retail20.41 — — 
Six Months Ended June 30, 2025
(dollars in millions)
Weighted-Average Interest Rate Reduction(1)
Weighted-Average Term Extension (in Months)(1)
Weighted-Average Payment Deferral(1)
Amount of Principal Forgiven(2)
Commercial and industrial1.56 %17$— $— 
Commercial real estate0.83 9— 
Residential mortgages1.02 107— — 
Home equity3.81 98— — 
Education4.38 — — — 
Other retail19.92 — — 
Six Months Ended June 30, 2024
(dollars in millions)
Weighted-Average Interest Rate Reduction(1)
Weighted-Average Term Extension (in Months)(1)
Weighted-Average Payment Deferral(1)
Amount of Principal Forgiven(2)
Commercial and industrial3.84 %10$1 $— 
Commercial real estate1.24 16— 
Residential mortgages1.63 92— — 
Home equity3.82 90— — 
Education4.41 24— — 
Other retail20.05 — — 
(1) Weighted based on period-end amortized cost.
(2) Amounts are recorded as charge-offs.
The following tables present an aging analysis of the period-end amortized cost of loans to borrowers experiencing financial difficulty that were modified during the twelve month period ending June 30, 2025 and 2024, disaggregated by class of financing receivable. A loan in a forbearance or repayment plan is reported as past due according to its contractual terms until contractually modified. Subsequent to modification, it is reported as past due based on its restructured terms.
June 30, 2025
Days Past Due and Accruing
(dollars in millions)Current30-5960-89 90+Nonaccrual Total
Commercial and industrial$278 $— $2 $— $91 $371 
Commercial real estate495 — — 331 832 
Total commercial773 — 422 1,203 
Residential mortgages46 14 21 92 
Home equity11 — — — 14 25 
Education— — — 
Other retail13 — 17 
Total retail78 14 37 143 
Total$851 $6 $10 $20 $459 $1,346 
June 30, 2024
Days Past Due and Accruing
(dollars in millions)Current30-5960-89 90+Nonaccrual Total
Commercial and industrial$300 $11 $— $— $115 $426 
Commercial real estate723 66 — — 120 909 
Total commercial1,023 77 — — 235 1,335 
Residential mortgages79 — 22 11 121 
Home equity— — — 10 16 
Education31 — 31 64 
Other retail11 — 14 
Total retail127 11 22 53 215 
Total$1,150 $79 $11 $22 $288 $1,550 
Financing receivable, modified, subsequent default
The following tables present the period-end amortized cost of loans to borrowers experiencing financial difficulty that defaulted during the period presented and were modified within the previous 12 months preceding the default, disaggregated by class of financing receivable and modification type. The modification type reflects the cumulative effect of all FDMs at the time of default. A loan is considered to be in default if, subsequent to modification, it becomes 90 or more days past due or is placed on nonaccrual status.
Three Months Ended June 30, 2025
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayTotal
Commercial and industrial$— $26 $— $— $2 $28 
Commercial real estate— — — 
Total commercial— 32 — 36 
Residential mortgages11 — 16 
Home equity— — — — 
Education— — — — — — 
Other retail— — — — 
Total retail11 — 18 
Total$2 $43 $4 $3 $2 $54 
Three Months Ended June 30, 2024
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTotal
Commercial and industrial$— $1 $— $— $1 
Commercial real estate— 33 — — 33 
Total commercial— 34 — — 34 
Residential mortgages— 
Home equity— — — — — 
Education— 14 — 16 
Other retail— — — 
Total retail15 24 
Total$3 $39 $15 $1 $58 
Six Months Ended June 30, 2025
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTerm Extension and Payment DelayTotal
Commercial and industrial$— $27 $— $— $2 $29 
Commercial real estate— 76 — — 78 
Total commercial— 103 — 107 
Residential mortgages14 — 22 
Home equity— — 
Education— — — — 
Other retail— — — — 
Total retail14 — 27 
Total$4 $117 $5 $6 $2 $134 
Six Months Ended June 30, 2024
(dollars in millions)Interest Rate ReductionTerm ExtensionPayment DelayInterest Rate Reduction and Term ExtensionTotal
Commercial and industrial$— $18 $— $— $18 
Commercial real estate— 70 — — 70 
Total commercial— 88 — — 88 
Residential mortgages— 12 14 
Home equity— — — — — 
Education— 14 — 17 
Other retail— — — 
Total retail12 15 32 
Total$4 $100 $15 $1 $120