XML 40 R28.htm IDEA: XBRL DOCUMENT

CREDIT QUALITY AND THE ALLOWANCE FOR CREDIT LOSSES (Tables)

9 Months Ended

Sep. 30, 2024

Schedule of changes in the allowance for credit losses

The following table presents a summary of changes in the ACL for the three and nine months ended September 30, 2024:


	Three Months Ended September 30, 2024			Nine Months Ended September 30, 2024
(dollars in millions)	Commercial	Retail	Total	Commercial	Retail	Total
Allowance for loan and lease losses, beginning of period	$1,282	$843	$2,125	$1,250	$848	$2,098



Charge-offs	(106)	(125)	(231)	(308)	(377)	(685)
Recoveries	8	31	39	29	99	128
Net charge-offs	(98)	(94)	(192)	(279)	(278)	(557)
Provision expense (benefit) for loans and leases	3	143	146	216	322	538
Allowance for loan and lease losses, end of period	1,187	892	2,079	1,187	892	2,079
Allowance for unfunded lending commitments, beginning of period	147	34	181	175	45	220


Provision expense (benefit) for unfunded lending commitments	17	9	26	(11)	(2)	(13)

Allowance for unfunded lending commitments, end of period	164	43	207	164	43	207
Total allowance for credit losses, end of period	$1,351	$935	$2,286	$1,351	$935	$2,286

The following table presents a summary of changes in the ACL for the three and nine months ended September 30, 2023:


	Three Months Ended September 30, 2023			Nine Months Ended September 30, 2023
(dollars in millions)	Commercial	Retail	Total	Commercial	Retail	Total
Allowance for loan and lease losses, beginning of period	$1,157	$887	$2,044	$1,060	$923	$1,983



Charge-offs	(74)	(117)	(191)	(212)	(339)	(551)
Recoveries	4	34	38	14	99	113
Net charge-offs	(70)	(83)	(153)	(198)	(240)	(438)
Provision expense (benefit) for loans and leases	146	43	189	371	164	535
Allowance for loan and lease losses, end of period	1,233	847	2,080	1,233	847	2,080
Allowance for unfunded lending commitments, beginning of period	213	42	255	207	50	257


Provision expense (benefit) for unfunded lending commitments	(21)	4	(17)	(15)	(4)	(19)

Allowance for unfunded lending commitments, end of period	192	46	238	192	46	238
Total allowance for credit losses, end of period	$1,425	$893	$2,318	$1,425	$893	$2,318

The following tables present gross charge-offs by vintage date for the Company’s loan and lease portfolios:


	Nine Months Ended September 30, 2024
	Term Loans and Leases by Origination Year						Revolving Loans
(dollars in millions)	2024	2023	2022	2021	2020	Prior to 2020	Within the Revolving Period	Converted to Term	Total
Commercial and industrial	$—	$—	$15	$22	$1	$15	$32	$—	$85
Commercial real estate	—	—	1	22	98	102	—	—	223

Total commercial	—	—	16	44	99	117	32	—	308
Residential mortgages	—	—	—	—	—	4	—	—	4
Home equity	—	—	—	—	—	3	8	1	12
Automobile	—	5	23	23	7	4	9	1	72
Education	—	2	6	18	21	46	—	—	93
Other retail	25	10	7	12	2	8	132	—	196
Total retail	25	17	36	53	30	65	149	2	377
Total loans and leases	$25	$17	$52	$97	$129	$182	$181	$2	$685


	Nine Months Ended September 30, 2023
	Term Loans and Leases by Origination Year						Revolving Loans
(dollars in millions)	2023	2022	2021	2020	2019	Prior to 2019	Within the Revolving Period	Converted to Term	Total
Commercial and industrial	$—	$1	$32	$4	$1	$24	$35	$—	$97
Commercial real estate	—	—	—	51	11	53	—	—	115

Total commercial	—	1	32	55	12	77	35	—	212
Residential mortgages	—	—	—	—	1	2	—	—	3
Home equity	—	—	—	—	—	2	6	—	8
Automobile	—	24	31	11	9	7	—	—	82
Education	—	3	12	16	10	35	—	—	76
Other retail	36	22	7	6	8	7	84	—	170
Total retail	36	49	50	33	28	53	90	—	339
Total loans and leases	$36	$50	$82	$88	$40	$130	$125	$—	$551

Schedule of classes of loans and leases, amortized cost basis by credit quality indicator

The following table presents the amortized cost basis of commercial loans and leases by vintage date and internal risk rating as of September 30, 2024:


	Term Loans and Leases by Origination Year						Revolving Loans
(dollars in millions)	2024	2023	2022	2021	2020	Prior to 2020	Within the Revolving Period	Converted to Term	Total
Commercial and industrial
Pass	$4,147	$2,910	$4,856	$3,430	$1,095	$2,266	$21,931	$71	$40,706
Special Mention	6	71	104	271	27	38	310	—	827
Substandard Accrual	3	60	259	344	151	292	950	14	2,073
Nonaccrual	—	23	55	17	5	65	48	6	219
Total commercial and industrial	4,156	3,064	5,274	4,062	1,278	2,661	23,239	91	43,825
Commercial real estate
Pass	1,599	1,326	5,695	5,806	1,990	4,690	1,411	4	22,521
Special Mention	1	—	1,013	428	160	485	129	—	2,216
Substandard Accrual	—	6	326	347	455	1,121	135	4	2,394
Nonaccrual	—	—	86	38	91	635	2	—	852
Total commercial real estate	1,600	1,332	7,120	6,619	2,696	6,931	1,677	8	27,983






Total commercial
Pass	5,746	4,236	10,551	9,236	3,085	6,956	23,342	75	63,227
Special Mention	7	71	1,117	699	187	523	439	—	3,043
Substandard Accrual	3	66	585	691	606	1,413	1,085	18	4,467
Nonaccrual	—	23	141	55	96	700	50	6	1,071
Total commercial	$5,756	$4,396	$12,394	$10,681	$3,974	$9,592	$24,916	$99	$71,808

The following table presents the amortized cost basis of commercial loans and leases by vintage date and internal risk rating as of December 31, 2023:


	Term Loans and Leases by Origination Year						Revolving Loans
(dollars in millions)	2023	2022	2021	2020	2019	Prior to 2019	Within the Revolving Period	Converted to Term	Total
Commercial and industrial
Pass	$3,694	$6,512	$5,331	$1,445	$1,147	$2,299	$21,033	$53	$41,514
Special Mention	59	221	355	30	50	113	368	—	1,196
Substandard Accrual	8	189	337	218	125	287	792	11	1,967
Nonaccrual	1	72	54	4	5	102	53	6	297
Total commercial and industrial	3,762	6,994	6,077	1,697	1,327	2,801	22,246	70	44,974
Commercial real estate
Pass	1,906	5,791	6,062	2,555	2,294	3,895	1,975	8	24,486
Special Mention	—	713	539	222	183	260	75	—	1,992
Substandard Accrual	—	277	203	469	528	939	100	—	2,516
Nonaccrual	1	66	2	23	144	238	3	—	477
Total commercial real estate	1,907	6,847	6,806	3,269	3,149	5,332	2,153	8	29,471






Total commercial
Pass	5,600	12,303	11,393	4,000	3,441	6,194	23,008	61	66,000
Special Mention	59	934	894	252	233	373	443	—	3,188
Substandard Accrual	8	466	540	687	653	1,226	892	11	4,483
Nonaccrual	2	138	56	27	149	340	56	6	774
Total commercial	$5,669	$13,841	$12,883	$4,966	$4,476	$8,133	$24,399	$78	$74,445

The following table presents the amortized cost basis of retail loans by vintage date and current FICO score as of September 30, 2024:


	Term Loans by Origination Year						Revolving Loans
(dollars in millions)	2024	2023	2022	2021	2020	Prior to 2020	Within the Revolving Period	Converted to Term	Total
Residential mortgages
800+	$884	$1,295	$3,276	$5,165	$2,962	$3,952	$—	$—	$17,534
740-799	1,268	930	1,659	2,279	1,359	2,009	—	—	9,504
680-739	304	292	579	702	430	988	—	—	3,295
620-679	26	57	122	151	84	506	—	—	946
<620	6	35	73	147	95	726	—	—	1,082
No FICO available(1)	—	—	—	1	1	16	—	—	18
Total residential mortgages	2,488	2,609	5,709	8,445	4,931	8,197	—	—	32,379
Home equity
800+	1	—	3	4	1	80	5,414	204	5,707
740-799	—	—	2	2	1	70	5,102	227	5,404
680-739	—	—	1	—	2	78	2,895	185	3,161
620-679	—	1	4	1	2	66	734	139	947
<620	—	2	5	3	1	65	433	264	773
No FICO available(1)	—	—	—	—	—	—	—	—	—
Total home equity	1	3	15	10	7	359	14,578	1,019	15,992
Automobile
800+	—	72	420	762	226	84	—	—	1,564
740-799	—	101	488	685	220	88	—	—	1,582
680-739	—	102	397	458	144	65	—	—	1,166
620-679	—	60	214	229	67	40	—	—	610
<620	—	47	210	237	73	51	—	—	618
No FICO available(1)	—	—	—	—	—	—	—	—	—
Total automobile	—	382	1,729	2,371	730	328	—	—	5,540
Education
800+	184	377	665	1,560	1,291	1,544	—	—	5,621
740-799	223	379	598	850	691	859	—	—	3,600
680-739	84	159	243	276	222	358	—	—	1,342
620-679	19	48	58	60	54	120	—	—	359
<620	3	12	21	28	24	65	—	—	153
No FICO available(1)	12	—	—	—	—	31	—	—	43
Total education	525	975	1,585	2,774	2,282	2,977	—	—	11,118
Other retail
800+	150	104	41	19	16	14	491	—	835
740-799	228	141	50	22	20	14	907	1	1,383
680-739	181	120	43	20	15	11	877	1	1,268
620-679	83	65	29	12	9	4	354	1	557
<620	19	35	35	16	9	4	236	1	355
No FICO available(1)	13	—	—	—	—	—	384	—	397
Total other retail	674	465	198	89	69	47	3,249	4	4,795
Total retail
800+	1,219	1,848	4,405	7,510	4,496	5,674	5,905	204	31,261
740-799	1,719	1,551	2,797	3,838	2,291	3,040	6,009	228	21,473
680-739	569	673	1,263	1,456	813	1,500	3,772	186	10,232
620-679	128	231	427	453	216	736	1,088	140	3,419
<620	28	131	344	431	202	911	669	265	2,981
No FICO available(1)	25	—	—	1	1	47	384	—	458
Total retail	$3,688	$4,434	$9,236	$13,689	$8,019	$11,908	$17,827	$1,023	$69,824

(1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes).

The following table presents the amortized cost basis of retail loans by vintage date and current FICO score as of December 31, 2023:


	Term Loans by Origination Year						Revolving Loans
(dollars in millions)	2023	2022	2021	2020	2019	Prior to 2019	Within the Revolving Period	Converted to Term	Total
Residential mortgages
800+	$889	$3,067	$5,172	$3,117	$1,131	$3,125	$—	$—	$16,501
740-799	1,333	1,940	2,560	1,411	592	1,625	—	—	9,461
680-739	367	631	758	466	266	873	—	—	3,361
620-679	54	135	165	90	121	445	—	—	1,010
<620	9	48	104	95	161	561	—	—	978
No FICO available(1)	1	—	2	1	3	14	—	—	21
Total residential mortgages	2,653	5,821	8,761	5,180	2,274	6,643	—	—	31,332
Home equity
800+	—	4	4	1	4	91	5,078	222	5,404
740-799	—	1	2	1	3	82	4,708	241	5,038
680-739	1	1	1	2	5	93	2,693	202	2,998
620-679	—	1	1	2	8	77	718	137	944
<620	—	2	1	1	10	80	332	230	656
No FICO available(1)	—	—	—	—	—	—	—	—	—
Total home equity	1	9	9	7	30	423	13,529	1,032	15,040
Automobile
800+	81	539	1,062	368	162	47	—	—	2,259
740-799	134	671	1,038	375	165	52	—	—	2,435
680-739	147	577	708	252	118	39	—	—	1,841
620-679	94	316	345	112	65	26	—	—	958
<620	44	232	291	100	66	32	—	—	765
No FICO available(1)	—	—	—	—	—	—	—	—	—
Total automobile	500	2,335	3,444	1,207	576	196	—	—	8,258
Education
800+	296	671	1,637	1,418	600	1,185	—	—	5,807
740-799	368	694	1,050	850	369	678	—	—	4,009
680-739	143	289	333	273	134	298	—	—	1,470
620-679	30	65	68	58	32	107	—	—	360
<620	5	18	25	23	15	55	—	—	141
No FICO available(1)	10	—	1	—	—	36	—	—	47
Total education	852	1,737	3,114	2,622	1,150	2,359	—	—	11,834
Other retail
800+	183	70	38	35	16	18	500	—	860
740-799	258	87	46	45	21	19	963	1	1,440
680-739	214	76	39	39	18	11	973	2	1,372
620-679	118	48	23	19	6	4	419	2	639
<620	31	35	18	14	4	2	251	2	357
No FICO available(1)	7	1	—	1	—	—	373	—	382
Total other retail	811	317	164	153	65	54	3,479	7	5,050
Total retail
800+	1,449	4,351	7,913	4,939	1,913	4,466	5,578	222	30,831
740-799	2,093	3,393	4,696	2,682	1,150	2,456	5,671	242	22,383
680-739	872	1,574	1,839	1,032	541	1,314	3,666	204	11,042
620-679	296	565	602	281	232	659	1,137	139	3,911
<620	89	335	439	233	256	730	583	232	2,897
No FICO available(1)	18	1	3	2	3	50	373	—	450
Total retail	$4,817	$10,219	$15,492	$9,169	$4,095	$9,675	$17,008	$1,039	$71,514

(1) Represents loans for which an updated FICO score was unavailable (e.g., due to recent profile changes).

Schedule of nonaccrual loans and leases and loans accruing and 90 days or more past due

The following tables present an aging analysis of accruing and nonaccrual loans and leases as of September 30, 2024 and December 31, 2023:


	September 30, 2024
		Days Past Due and Accruing
(dollars in millions)	Current	30-59	60-89	90+	Nonaccrual	Total	Nonaccrual with no related ACL
Commercial and industrial	$43,542	$54	$5	$5	$219	$43,825	$48
Commercial real estate	26,961	72	83	15	852	27,983	64

Total commercial	70,503	126	88	20	1,071	71,808	112
Residential mortgages	31,923	93	48	146	169	32,379	129
Home equity	15,591	93	27	—	281	15,992	186
Automobile	5,347	109	38	—	46	5,540	5
Education	10,989	43	25	2	59	11,118	2
Other retail	4,658	44	31	1	61	4,795	1
Total retail	68,508	382	169	149	616	69,824	323
Total	$139,011	$508	$257	$169	$1,687	$141,632	$435
Guaranteed residential mortgages(1)	$830	$54	$29	$145	$—	$1,058	$—


	December 31, 2023
		Days Past Due and Accruing
(dollars in millions)	Current	30-59	60-89	90+	Nonaccrual	Total	Nonaccrual with no related ACL
Commercial and industrial	$44,591	$62	$18	$6	$297	$44,974	$30
Commercial real estate	28,745	150	59	40	477	29,471	71

Total commercial	73,336	212	77	46	774	74,445	101
Residential mortgages	30,499	282	118	256	177	31,332	144
Home equity	14,640	82	33	—	285	15,040	198
Automobile	8,005	144	48	—	61	8,258	7
Education	11,732	49	23	2	28	11,834	3
Other retail	4,899	49	34	29	39	5,050	—
Total retail	69,775	606	256	287	590	71,514	352
Total	$143,111	$818	$333	$333	$1,364	$145,959	$453
Guaranteed residential mortgages(1)	$675	$128	$76	$243	$—	$1,122	$—

(1) Guaranteed residential mortgages represent loans fully or partially guaranteed by the FHA, VA, and USDA, and are included in the amounts presented for Residential mortgages.

Troubled debt restructurings on financing receivables

The following tables present the period-end amortized cost of loans to borrowers experiencing financial difficulty that were modified during the three and nine months ended September 30, 2024 and 2023, disaggregated by class of financing receivable and modification type. The modification type reflects the cumulative effect of all FDMs received during the indicated period.


	Three Months Ended September 30, 2024
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Principal Forgiveness	Interest Rate Reduction and Term Extension	Term Extension and Payment Delay	Total	Total as a % of Loan Class(1)
Commercial and industrial	$—	$75	$25	$—	$1	$3	$104	0.24	%
Commercial real estate	—	156	23	—	67	94	340	1.22
Total commercial	—	231	48	—	68	97	444	0.62
Residential mortgages	1	15	1	—	4	1	22	0.07
Home equity	2	1	—	—	4	—	7	0.04
Automobile	—	—	—	—	—	—	—	—
Education	3	1	16	—	—	—	20	0.18
Other retail	5	—	—	—	—	—	5	0.10
Total retail	11	17	17	—	8	1	54	0.08
Total	$11	$248	$65	$—	$76	$98	$498	0.35	%


	Three Months Ended September 30, 2023
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Principal Forgiveness	Interest Rate Reduction and Term Extension	Term Extension and Payment Delay	Total	Total as a % of Loan Class(1)
Commercial and industrial	$—	$148	$47	$—	$—	$1	$196	0.42	%
Commercial real estate	—	131	—	—	37	1	169	0.57
Total commercial	—	279	47	—	37	2	365	0.47
Residential mortgages	2	25	—	—	6	—	33	0.11
Home equity	1	1	—	—	1	—	3	0.02
Automobile	—	—	—	—	—	—	—	—
Education	3	—	1	—	—	—	4	0.03
Other retail	3	—	—	—	—	—	3	0.06
Total retail	9	26	1	—	7	—	43	0.06
Total	$9	$305	$48	$—	$44	$2	$408	0.27	%


	Nine Months Ended September 30, 2024
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Principal Forgiveness	Interest Rate Reduction and Term Extension	Term Extension and Payment Delay	Interest Rate Reduction, Term Extension and Payment Delay	Total	Total as a % of Loan Class(1)
Commercial and industrial	$—	$179	$86	$—	$1	$23	$—	$289	0.66	%
Commercial real estate	—	505	100	—	130	144	—	879	3.14
Total commercial	—	684	186	—	131	167	—	1,168	1.63
Residential mortgages	4	63	9	—	8	1	1	86	0.27
Home equity	3	2	—	—	9	—	—	14	0.09
Automobile	—	—	—	—	—	—	—	—	—
Education	9	2	39	—	—	—	—	50	0.45
Other retail	13	—	—	—	—	—	—	13	0.27
Total retail	29	67	48	—	17	1	1	163	0.23
Total	$29	$751	$234	$—	$148	$168	$1	$1,331	0.94	%


	Nine Months Ended September 30, 2023
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Principal Forgiveness	Interest Rate Reduction and Term Extension	Term Extension and Payment Delay	Total	Total as a % of Loan Class(1)
Commercial and industrial	$—	$263	$78	$—	$1	$2	$344	0.74	%
Commercial real estate	—	454	—	—	37	1	492	1.67
Total commercial	—	717	78	—	38	3	836	1.08
Residential mortgages	6	59	—	—	16	—	81	0.26
Home equity	1	4	—	—	5	—	10	0.07
Automobile	—	—	—	—	—	—	—	—
Education	7	—	2	—	—	—	9	0.07
Other retail	8	—	—	—	—	—	8	0.16
Total retail	22	63	2	—	21	—	108	0.15
Total	$22	$780	$80	$—	$59	$3	$944	0.63	%

(1) Represents the total amortized cost as of period-end divided by the period-end amortized cost of the corresponding loan class. Accrued interest receivable is excluded from amortized cost and is immaterial.

The following tables present the financial effect of loans to borrowers experiencing financial difficulty that were modified during the three and nine months ended September 30, 2024 and 2023, disaggregated by class of financing receivable.


	Three Months Ended September 30, 2024
(dollars in millions)	Weighted-Average Interest Rate Reduction(1)		Weighted-Average Term Extension (in Months)(1)	Weighted-Average Payment Deferral(1)	Amount of Principal Forgiven(2)
Commercial and industrial	3.62	%	14	$11	$—
Commercial real estate	4.31		9	1	—
Residential mortgages	1.52		94	—	—
Home equity	4.32		51	—	—
Automobile	—		—	—	—
Education	4.44		24	—	—
Other retail	20.79		—	—	1


	Three Months Ended September 30, 2023
(dollars in millions)	Weighted-Average Interest Rate Reduction(1)		Weighted-Average Term Extension (in Months)(1)	Weighted-Average Payment Deferral(1)	Amount of Principal Forgiven(2)
Commercial and industrial	2.32	%	17	$—	$—
Commercial real estate	1.25		7	—	—
Residential mortgages	0.98		47	—	—
Home equity	2.51		133	—	—
Automobile	—		—	—	—
Education	4.95		—	—	—
Other retail	18.86		—	—	1


	Nine Months Ended September 30, 2024
(dollars in millions)	Weighted-Average Interest Rate Reduction(1)		Weighted-Average Term Extension (in Months)(1)	Weighted-Average Payment Deferral(1)	Amount of Principal Forgiven(2)
Commercial and industrial	3.72	%	15	$3	$—
Commercial real estate	2.83		17	1	—
Residential mortgages	1.59		92	—	—
Home equity	4.03		75	—	—
Automobile	—		—	—	—
Education	4.42		24	—	—
Other retail	20.23		—	—	5


	Nine Months Ended September 30, 2023
(dollars in millions)	Weighted-Average Interest Rate Reduction(1)		Weighted-Average Term Extension (in Months)(1)	Weighted-Average Payment Deferral(1)	Amount of Principal Forgiven(2)
Commercial and industrial	2.95	%	14	$1	$—
Commercial real estate	1.25		8	—	—
Residential mortgages	1.55		48	—	—
Home equity	2.24		127	—	—
Automobile	3.47		20	—	—
Education	4.97		—	—	—
Other retail	18.45		—	—	4

(1) Weighted based on period-end amortized cost.

(2) Amounts are recorded as charge-offs.

The following tables present an aging analysis of the period-end amortized cost of loans to borrowers experiencing financial difficulty that were modified during the twelve month period ending September 30, 2024 and the nine month period ending September 30, 2023, disaggregated by class of financing receivable. A loan in a forbearance or repayment plan is reported as past due according to its contractual terms until contractually modified. Subsequent to modification, it is reported as past due based on its restructured terms.


	September 30, 2024
		Days Past Due and Accruing
(dollars in millions)	Current	30-59	60-89	90+	Nonaccrual	Total
Commercial and industrial	$211	$35	$1	$—	$54	$301
Commercial real estate	590	30	63	—	287	970
Total commercial	801	65	64	—	341	1,271
Residential mortgages	73	6	4	16	12	111
Home equity	11	—	—	—	8	19
Automobile	—	—	—	—	—	—
Education	34	1	—	—	35	70
Other retail	12	1	1	—	1	15
Total retail	130	8	5	16	56	215
Total	$931	$73	$69	$16	$397	$1,486


	September 30, 2023
		Days Past Due and Accruing
(dollars in millions)	Current	30-59	60-89	90+	Nonaccrual	Total
Commercial and industrial	$262	$—	$—	$—	$82	$344
Commercial real estate	262	55	—	—	175	492
Total commercial	524	55	—	—	257	836
Residential mortgages	52	—	5	13	11	81
Home equity	3	—	—	—	7	10
Automobile	—	—	—	—	—	—
Education	8	—	—	—	1	9
Other retail	6	1	—	—	1	8
Total retail	69	1	5	13	20	108
Total	$593	$56	$5	$13	$277	$944

Financing receivable, modified, subsequent default

The following tables present the period-end amortized cost of loans to borrowers experiencing financial difficulty that defaulted during the period presented and were modified within the previous 12 months preceding the default, disaggregated by class of financing receivable and modification type. The modification type reflects the cumulative effect of all FDMs at the time of default. A loan is considered to be in default if, subsequent to modification, it becomes 90 or more days past due or is placed on nonaccrual status.


	Three Months Ended September 30, 2024
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Term Extension and Payment Delay	Total
Commercial and industrial	$1	$3	$—	$15	$19
Commercial real estate	—	75	21	—	96
Total commercial	1	78	21	15	115
Residential mortgages	—	11	—	—	11
Home equity	—	—	—	—	—
Automobile	—	—	—	—	—
Education	1	—	—	—	1
Other retail	1	—	—	—	1
Total retail	2	11	—	—	13
Total	$3	$89	$21	$15	$128


	Three Months Ended September 30, 2023
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Interest Rate Reduction and Term Extension	Total
Commercial and industrial	$—	$—	$—	$—	$—
Commercial real estate	—	41	—	—	41
Total commercial	—	41	—	—	41
Residential mortgages	1	6	—	5	12
Home equity	—	1	—	2	3
Automobile	—	—	—	—	—
Education	—	—	1	—	1
Other retail	—	—	—	—	—
Total retail	1	7	1	7	16
Total	$1	$48	$1	$7	$57


	Nine Months Ended September 30, 2024
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Interest Rate Reduction and Term Extension	Term Extension and Payment Delay	Total
Commercial and industrial	$1	$3	$—	$—	$15	$19
Commercial real estate	—	141	21	—	—	162
Total commercial	1	144	21	—	15	181
Residential mortgages	—	22	1	1	1	25
Home equity	—	—	—	1	—	1
Automobile	—	—	—	—	—	—
Education	4	—	12	—	—	16
Other retail	1	—	—	—	—	1
Total retail	5	22	13	2	1	43
Total	$6	$166	$34	$2	$16	$224


	Nine Months Ended September 30, 2023
(dollars in millions)	Interest Rate Reduction	Term Extension	Payment Delay	Interest Rate Reduction and Term Extension	Total
Commercial and industrial	$—	$3	$—	$—	$3
Commercial real estate	—	67	—	—	67
Total commercial	—	70	—	—	70
Residential mortgages	1	6	—	5	12
Home equity	—	1	—	2	3
Automobile	—	—	—	—	—
Education	—	—	1	—	1
Other retail	—	—	—	—	—
Total retail	1	7	1	7	16
Total	$1	$77	$1	$7	$86