Citizens’ Acquisition of East Coast Branches and National Online Deposits from HSBC May 26, 2021 Expanding the Footprint in Key Strategic Markets with Significant Opportunity for Growth

2 Forward-looking statements “Safe Harbor” Statement under the Private Securities Litigation Reform Act of 1995: This communication contains “forward‐looking statements” — that is, statements related to future, not past, events. In this context, forward‐looking  statements often address our expected future business and financial performance and financial condition, and often contain words such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” “will,” “would,” or “target.”  Forward‐looking statements by their nature address matters that are, to different degrees, uncertain. Uncertainties that could cause our actual results to be materially different than those expressed in our forward‐looking statements  include the failure to consummate this transaction or to make or take any filing or other action required to consummate any such transaction on a timely matter or at all. These or other uncertainties may cause our actual future results to  be materially different from those expressed in our forward‐looking statements. We caution you, therefore, against relying on any of these forward‐looking statements. They are neither statements of historical fact nor guarantees or  assurances of future performance. More information about factors that could cause actual results to differ materially from those described in the forward‐looking statements can be found under “Risk Factors” in our Annual Report on Form  10‐K for the year ended December 31, 2020 as filed with the United States Securities and Exchange Commission.

3 Savings 56% Checking 42% CDs 2% New York Metro 63% Mid-Atlantic 3% Florida 3% Online Deposits 31% Acquisition of HSBC East Coast Branches & Online Deposits  Citizens to acquire East Coast branches and national online deposit business from HSBC ─ ~$9.0B deposits ─ ~$2.2B loans; ~80% residential real estate secured  2% premium paid on deposits at closing  Immediately EPS accretive; IRR ~20%  CET1 impact of ~24 bps  Transaction expected to close in 1Q22 subject to regulatory approvals  Anticipate simultaneous closing and conversion Summary of transaction Compelling strategic benefits  Provides entry into attractive metro markets and enhances East Coast presence with 80 branches ─ NYC Metro (66), Mid-Atlantic/D.C. (9), Southeast FL (5) ─ ~800K retail customers, adding to existing 6.6 million retail customers nationwide  Springboard for national expansion strategy  Onboarding valuable low-cost deposits; ~9 bp average cost of deposits in 1Q21  Pro-forma period end LDR improves from ~81% at 3/31/21 to ~78% with transaction  Offers funding flexibility in support of Citizens’ attractive loan growth opportunities $2.2B Loans $9.0B Deposits Residential Real Estate Secured 80% Credit Card 8% Small Business 7% Other 5% Acquired deposits and loans Deposits by geography

4 Acquisition of HSBC East Coast Branches & Online Deposits HSBC acquired branches MD PA VA NJ DE FL Pro-forma geographic footprint NY PA NH VA NJ ME WV OH DE MI VT MA CT MD RI HSBC Branches Acquired CFG Footprint New York Metro Southeast Florida Mid-Atlantic/D.C. Southeast Florida Source: SNL Financial, Florida locations for CFG represent wealth centers

5