XML 186 R87.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Troubled Debt Restructuring (Details)
$ in Millions
12 Months Ended
Dec. 31, 2019
USD ($)
contract
Dec. 31, 2018
USD ($)
contract
Dec. 31, 2017
USD ($)
contract
Interest Rate Reduction      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 3,678 2,641 2,724
Recorded Investment | $ $ 53 $ 32 $ 36
Maturity Extension      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 182 339 386
Recorded Investment | $ $ 26 $ 88 $ 66
Other      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 2,632 2,334 2,562
Recorded Investment | $ $ 279 $ 308 $ 161
Commercial | Interest Rate Reduction      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 3 7 7
Recorded Investment | $ $ 0 $ 1 $ 1
Commercial | Interest Rate Reduction | Commercial      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 3 7 7
Recorded Investment | $ $ 0 $ 1 $ 1
Commercial | Interest Rate Reduction | Commercial real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Commercial | Maturity Extension      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 27 52 46
Recorded Investment | $ $ 5 $ 53 $ 22
Commercial | Maturity Extension | Commercial      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 26 49 45
Recorded Investment | $ $ 5 $ 22 $ 22
Commercial | Maturity Extension | Commercial real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 1 3 1
Recorded Investment | $ $ 0 $ 31 $ 0
Commercial | Other      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 56 55 16
Recorded Investment | $ $ 210 $ 231 $ 71
Commercial | Other | Commercial      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 56 53 15
Recorded Investment | $ $ 210 $ 200 $ 71
Commercial | Other | Commercial real estate      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 2 1
Recorded Investment | $ $ 0 $ 31 $ 0
Retail | Interest Rate Reduction      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 3,675 2,634 2,717
Recorded Investment | $ $ 53 $ 31 $ 35
Retail | Interest Rate Reduction | Residential mortgages      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 60 35 71
Recorded Investment | $ $ 12 $ 4 $ 10
Retail | Interest Rate Reduction | Home equity loans      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 31 43 82
Recorded Investment | $ $ 2 $ 4 $ 6
Retail | Interest Rate Reduction | Home equity lines of credit      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 163 76 50
Recorded Investment | $ $ 18 $ 7 $ 3
Retail | Interest Rate Reduction | Home equity loans serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 2 4 15
Recorded Investment | $ $ 0 $ 0 $ 1
Retail | Interest Rate Reduction | Home equity lines of credit serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 5 5
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Interest Rate Reduction | Automobile      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 160 158 130
Recorded Investment | $ $ 3 $ 3 $ 2
Retail | Interest Rate Reduction | Education      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Interest Rate Reduction | Credit cards      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 3,259 2,312 2,363
Recorded Investment | $ $ 18 $ 13 $ 13
Retail | Interest Rate Reduction | Other retail      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 1 1
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 155 287 340
Recorded Investment | $ $ 21 $ 35 $ 44
Retail | Maturity Extension | Residential mortgages      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 62 61 73
Recorded Investment | $ $ 10 $ 8 $ 13
Retail | Maturity Extension | Home equity loans      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 1 1
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension | Home equity lines of credit      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 72 178 235
Recorded Investment | $ $ 11 $ 26 $ 30
Retail | Maturity Extension | Home equity loans serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension | Home equity lines of credit serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 1 2
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension | Automobile      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 21 46 29
Recorded Investment | $ $ 0 $ 1 $ 1
Retail | Maturity Extension | Education      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension | Credit cards      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Maturity Extension | Other retail      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 0 0 0
Recorded Investment | $ $ 0 $ 0 $ 0
Retail | Other      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 2,576 2,279 2,546
Recorded Investment | $ $ 69 $ 77 $ 90
Retail | Other | Residential mortgages      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 120 142 171
Recorded Investment | $ $ 17 $ 17 $ 19
Retail | Other | Home equity loans      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 82 134 232
Recorded Investment | $ $ 4 $ 5 $ 13
Retail | Other | Home equity lines of credit      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 350 413 395
Recorded Investment | $ $ 22 $ 29 $ 27
Retail | Other | Home equity loans serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 14 23 52
Recorded Investment | $ $ 0 $ 1 $ 2
Retail | Other | Home equity lines of credit serviced by others      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 8 14 26
Recorded Investment | $ $ 0 $ 1 $ 2
Retail | Other | Automobile      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 1,250 1,189 1,336
Recorded Investment | $ $ 17 $ 17 $ 20
Retail | Other | Education      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 272 355 329
Recorded Investment | $ $ 7 $ 7 $ 7
Retail | Other | Credit cards      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 304 0 0
Recorded Investment | $ $ 1 $ 0 $ 0
Retail | Other | Other retail      
Financing Receivable, Troubled Debt Restructuring [Line Items]      
Number of Contracts | contract 176 9 5
Recorded Investment | $ $ 1 $ 0 $ 0