XML 75 R60.htm IDEA: XBRL DOCUMENT v3.10.0.1
ALLOWANCE FOR CREDIT LOSSES, NONPERFORMING ASSETS, AND CONCENTRATIONS OF CREDIT RISK - Recorded Investment in Retail Loans by Delinquency Status (Details) - USD ($)
$ in Millions
Sep. 30, 2018
Dec. 31, 2017
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due $ 1,190 $ 1,456
Total 114,720 110,617
Financing Receivables, 30 to 59 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 450 501
Financing Receivables 60 To 89 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 142 163
Financing Receivables 90 Days or More Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 598 792
Retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 56,323 55,195
Past Due 967 1,090
Total 59,315 58,586
Retail | Residential mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 18,173 16,714
Past Due 184 184
Total 18,493 17,045
Retail | Home equity loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 999 1,212
Past Due 53 78
Total 1,131 1,392
Retail | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 12,214 12,756
Past Due 266 289
Total 12,863 13,483
Retail | Home equity loans serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 382 477
Past Due 23 36
Total 429 542
Retail | Home equity lines of credit serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 87 116
Past Due 10 12
Total 114 149
Retail | Automobile    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 10,849 11,596
Past Due 297 335
Total 12,255 13,204
Retail | Education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 8,514 7,898
Past Due 47 76
Total 8,712 8,134
Retail | Credit cards    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 1,814 1,747
Past Due 40 38
Total 1,911 1,848
Retail | Other retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Current 3,291 2,679
Past Due 47 42
Total 3,407 2,789
Retail | Financing Receivables, 1 to 29 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 2,025 2,301
Retail | Financing Receivables, 1 to 29 Days Past Due | Residential mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 136 147
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 79 102
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 383 438
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity loans serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 24 29
Retail | Financing Receivables, 1 to 29 Days Past Due | Home equity lines of credit serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 17 21
Retail | Financing Receivables, 1 to 29 Days Past Due | Automobile    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 1,109 1,273
Retail | Financing Receivables, 1 to 29 Days Past Due | Education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 151 160
Retail | Financing Receivables, 1 to 29 Days Past Due | Credit cards    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 57 63
Retail | Financing Receivables, 1 to 29 Days Past Due | Other retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 69 68
Retail | Financing Receivables, 30 to 59 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 358 433
Retail | Financing Receivables, 30 to 59 Days Past Due | Residential mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 37 46
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 11 20
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 55 78
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity loans serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 6 10
Retail | Financing Receivables, 30 to 59 Days Past Due | Home equity lines of credit serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 2 4
Retail | Financing Receivables, 30 to 59 Days Past Due | Automobile    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 189 220
Retail | Financing Receivables, 30 to 59 Days Past Due | Education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 24 23
Retail | Financing Receivables, 30 to 59 Days Past Due | Credit cards    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 14 12
Retail | Financing Receivables, 30 to 59 Days Past Due | Other retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 20 20
Retail | Financing Receivables 60 To 89 Days Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 132 138
Retail | Financing Receivables 60 To 89 Days Past Due | Residential mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 13 18
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 3 4
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 25 23
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity loans serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 2 4
Retail | Financing Receivables 60 To 89 Days Past Due | Home equity lines of credit serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 1 1
Retail | Financing Receivables 60 To 89 Days Past Due | Automobile    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 51 55
Retail | Financing Receivables 60 To 89 Days Past Due | Education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 13 12
Retail | Financing Receivables 60 To 89 Days Past Due | Credit cards    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 9 9
Retail | Financing Receivables 60 To 89 Days Past Due | Other retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 15 12
Retail | Financing Receivables 90 Days or More Past Due    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 477 519
Retail | Financing Receivables 90 Days or More Past Due | Residential mortgages    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 134 120
Retail | Financing Receivables 90 Days or More Past Due | Home equity loans    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 39 54
Retail | Financing Receivables 90 Days or More Past Due | Home equity lines of credit    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 186 188
Retail | Financing Receivables 90 Days or More Past Due | Home equity loans serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 15 22
Retail | Financing Receivables 90 Days or More Past Due | Home equity lines of credit serviced by others    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 7 7
Retail | Financing Receivables 90 Days or More Past Due | Automobile    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 57 60
Retail | Financing Receivables 90 Days or More Past Due | Education    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 10 41
Retail | Financing Receivables 90 Days or More Past Due | Credit cards    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due 17 17
Retail | Financing Receivables 90 Days or More Past Due | Other retail    
Financing Receivable, Recorded Investment, Past Due [Line Items]    
Past Due $ 12 $ 10