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The Bank generally services the loans it originates, including those it sells.
 
The CFPB’s mortgage servicing standards 
include requirements regarding force-placed insurance, certain notices
 
prior to rate adjustments on adjustable rate 
mortgages, and periodic disclosures to borrowers. Servicers are prohibited
 
from processing foreclosures when a loan 
modification is pending, and must wait until a loan is more than 120 days delinquent
 
before initiating a foreclosure action. 
Servicers must provide borrowers with direct and ongoing access to its personnel,
 
and provide prompt review of any loss 
mitigation application. Servicers must maintain accurate and accessible
 
mortgage records for the life of a loan and until one 
year after the loan is paid off or transferred. These standards increase the cost and compliance
 
risks of servicing mortgage 
loans, and the mandatory delays in foreclosures could result in loss of value on collateral
 
or the proceeds we may realize 
from a sale of foreclosed property.
 
The Federal Housing Finance Authority (“FHFA”)
 
updated, effective January 1, 2016, The Federal National
 
Mortgage 
Association’s (“Fannie Mae’s”)
 
and the Federal Home Loan Mortgage Corporation (“Freddie Mac’s”)
 
(individually and 
collectively, “GSE”) repurchase
 
rules, including the kinds of loan defects that could lead to a repurchase request to, or 
alternative remedies with, the mortgage loan originator or seller.
 
These rules became effective January 1, 2016.
 
FHFA also 
has updated these GSEs’ representations and warranties framework and
 
provided an independent dispute resolution 
(“IDR”) process to allow a neutral third party to resolve demands after the GSEs’ quality
 
control and appeal processes have 
been exhausted. 
The Bank is subject to the CFPB’s
 
integrated disclosure rules under the Truth in Lending
 
Act and the Real Estate 
Settlement Procedures Act, referred to as “TRID”, for credit transactions secured
 
by real property. Our residential
 
mortgage 
strategy, product offerings,
 
and profitability may change as these regulations are interpreted and applied
 
in practice, and 
may also change due to any restructuring of Fannie Mae and Freddie Mac
 
as part of the resolution of their conservatorships. 
The 2018 Growth Act reduced the scope of TRID rules by eliminating the wait time
 
for a mortgage, if an additional creditor 
offers a consumer a second offer with a lower annual percentage
 
rate. Congress encouraged federal regulators to provide 
better guidance on TRID in an effort to provide a clearer understanding
 
for consumers and bankers alike. The law also 
provides partial exemptions from the collection, recording and reporting requirements
 
under Sections 304(b)(5) and (6) of 
the Home Mortgage Disclosure Act (“HMDA”), for those banks with fewer than 500
 
closed-end mortgages or less than 
500 open-end lines of credit in both of the preceding two years, provided
 
the bank’s rating under the CRA for the previous 
two years has been at least “satisfactory.”
 
On August 31, 2018, the CFPB issued an interpretive and procedural rule to 
implement and clarify these requirements under the 2018 Growth
 
Act.
 
The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”)
 
was enacted on March 27, 2020. Section 4013 of 
the CARES Act, “Temporary
 
Relief From Troubled Debt Restructurings,” provides banks
 
the option to temporarily 
suspend certain requirements under ASC 340-10 TDR classifications
 
for a limited period of time to account for the effects 
of COVID-19. On April 7, 2020, the Federal Reserve and the other banking agencies and
 
regulators issued a statement, 
“Interagency Statement on Loan Modifications and Reporting for Financial Institutions
 
Working With
 
Customers Affected 
by the Coronavirus (Revised)” (the “Interagency Statement on COVID-19
 
Loan Modifications”), to encourage banks to 
work prudently with borrowers and to describe the agencies’ interpretation of
 
how accounting rules under ASC 310-40, 
“Troubled Debt Restructurings by Creditors,”
 
apply to covered modifications. The Interagency Statement on COVID-19 
Loan Modifications was supplemented on June 23, 2020 by the Interagency Examiner
 
Guidance for Assessing Safety and 
Soundness Considering the Effect of the COVID-19 Pandemic on Institutions.
 
If a loan modification is eligible, a bank may 
elect to account for the loan under section 4013 of the CARES Act. If a loan modification is not eligible
 
under section 
4013, or if the bank elects not to account for the loan modification under section 4013,
 
the Revised Statement includes 
criteria when a bank may presume a loan modification is not a TDR in accordance
 
with ASC 310-40. 
Section 4021 of the CARES Act allows borrowers under 1-to-4 family residential
 
mortgage loans sold to Fannie Mae to 
request forbearance to the servicer after affirming that such borrower
 
is experiencing financial hardships during the 
COVID-19 emergency.
 
Such forbearance will be up to 180 days, subject to up to a 180 day extension. During
 
forbearance, 
no fees, penalties or interest shall be charged beyond those applicable
 
if all contractual payments were fully and timely 
paid. Except for vacant or abandoned properties, Fannie Mae servicers
 
may not initiate foreclosures on similar procedures 
or related evictions or sales until December 31, 2020. On February 9. 2021,
 
the forbearance period was extended to March 
31, 2021 after being extended to February 28, 2021. Borrowers
 
who are on a COVID-19 forbearance plan as of February 
28, 2021 may apply for an additional forbearance extension of up to three additional
 
months. The Bank sells mortgage 
loans to Fannie Mae and services these on an actual/actual basis. As a result, the Bank is
 
not obligated to make any 
advances to Fannie Mae on principal and interest on such mortgage loans
 
where the borrower is entitled to forbearance. 
FinCEN published a request for information and comment on December 15,
 
2021 seeking ways to streamline, modernize 
the United States AML and countering the financing of terrorists.