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Goodwill and Intangible Assets (Tables)
 12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of changes to the carrying amount of goodwill by segment The table below presents changes to the carrying amount of goodwill by segment during the two-year period ended December 31, 2019 (in thousands).
 
Research
 
Conferences
 
Consulting
 
Other
 
Total
Balance at December 31, 2017 (1)
$
2,619,677

 
$
187,920

 
$
97,798

 
$
81,899

 
$
2,987,294

Divestitures (2)
(2,500
)
 
—

 
—

 
(90,078
)
 
(92,578
)
Foreign currency translation impact and other (3)
21,241

 
(266
)
 
(734
)
 
8,179

 
28,420

Balance at December 31, 2018
2,638,418

 
187,654

 
97,064

 
—

 
2,923,136

Additions due to an acquisition (4)
17,557

 
1,736

 
—

 
—

 
19,293

Foreign currency translation impact
(4,915
)
 
251

 
(39
)
 
—

 
(4,703
)
Balance at December 31, 2019
$
2,651,060

 
$
189,641

 
$
97,025

 
$
—

 
$
2,937,726

 
(1)
The Company does not have any accumulated goodwill impairment losses. The goodwill balance at December 31, 2017 excludes certain amounts related to held-for-sale operations.
(2)
Represents amounts related to divested businesses. See Note 2 — Acquisitions and Divestitures for additional information.
(3)
Includes the foreign currency translation impact and certain measurement period adjustments related to the acquisition of CEB. See Note 2 — Acquisitions and Divestitures for additional information.
(4)
The 2019 additions are due to the acquisition of TOPO. See Note 2 – Acquisitions and Divestitures for additional information.
Schedule of changes in finite-lived intangible assets
Finite-lived intangible assets. Changes in finite-lived intangible assets during the two-year period ended December 31, 2019 are presented in the tables below (in thousands).
December 31, 2019
 
Customer
Relationships
 
Software
 
Content
 
Other
 
Total
Gross cost at December 31, 2018
 
$
1,131,656

 
$
110,701

 
$
98,842

 
$
51,662

 
$
1,392,861

Additions due to an acquisition (1)
 
3,600

 
—

 
1,200

 
450

 
5,250

Intangible assets fully amortized
 
—

 
—

 
(85,900
)
 
(21,358
)
 
(107,258
)
Foreign currency translation impact
 
9,853

 
332

 
(2
)
 
84

 
10,267

Gross cost
 
1,145,109

 
111,033

 
14,140

 
30,838

 
1,301,120

Accumulated amortization (2)
 
(283,369
)
 
(61,564
)
 
(11,225
)
 
(19,875
)
 
(376,033
)
Balance at December 31, 2019
 
$
861,740

 
$
49,469

 
$
2,915

 
$
10,963

 
$
925,087


December 31, 2018
 
Customer
Relationships
 
Software
 
Content
 
Other
 
Total
Gross cost at December 31, 2017 (3)
 
$
1,200,316

 
$
123,424

 
$
104,313

 
$
54,929

 
$
1,482,982

Intangible assets fully amortized
 
(303
)
 
(11,715
)
 
(669
)
 
(3,311
)
 
(15,998
)
Divestitures (4)
 
(45,175
)
 
(321
)
 
(473
)
 
(160
)
 
(46,129
)
Foreign currency translation impact and other (5)
 
(23,182
)
 
(687
)
 
(4,329
)
 
204

 
(27,994
)
Gross cost
 
1,131,656

 
110,701

 
98,842

 
51,662

 
1,392,861

Accumulated amortization (2)
 
(184,918
)
 
(38,901
)
 
(92,717
)
 
(33,760
)
 
(350,296
)
Balance at December 31, 2018
 
$
946,738

 
$
71,800

 
$
6,125

 
$
17,902

 
$
1,042,565

 
(1)
The 2019 additions are due to the acquisition of TOPO. See Note 2 – Acquisitions and Divestitures for additional information.
(2)
Finite-lived intangible assets are amortized using the straight-line method over the following periods: Customer relationships—4 to 13 years; Software—3 to 7 years; Content—1.5 to 4 years; and Other —2 to 11 years.
(3)
Excludes certain amounts related to held-for-sale operations.
(4)
Represents amounts related to divested businesses. See Note 2 — Acquisitions and Divestitures for additional information.
(5)
Includes the foreign currency translation impact and certain other adjustments.
Schedule of estimated future amortization expense The estimated future amortization expense by year for finite-lived intangible assets is presented in the table below (in thousands).
2020
$
126,081

2021
105,007

2022
95,194

2023
95,179

2024
89,863

2025 and thereafter
413,763

 
$
925,087