XML 22 R79.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
Goodwill (Details) - USD ($)
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Goodwill and Intangible Assets Disclosure [Abstract]      
Goodwill impairment $ 0    
Goodwill [Line Items]      
Goodwill 177,200,000 $ 177,800,000 $ 180,800,000
Services      
Goodwill [Line Items]      
Goodwill 68,500,000 $ 69,100,000 $ 72,100,000
BPO services | Services      
Goodwill [Line Items]      
Goodwill $ 10,300,000