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Remaining performance obligations
12 Months Ended
Dec. 31, 2019
Revenue from Contract with Customer [Abstract]  
Remaining performance obligations Contract assets and contract liabilities
Contract assets represent rights to consideration in exchange for goods or services transferred to a customer when that right is conditional on something other than the passage of time. Contract liabilities represent deferred revenue.
Net contract assets (liabilities) as of December 31, 2019 and 2018 are as follows:
As of December 31,
2019

 
2018

Contract assets - current
$
53.0

 
$
29.7

Contract assets - long-term(i)
21.6

 
22.2

Deferred revenue - current
(288.6
)
 
(294.4
)
Deferred revenue - long-term
(147.4
)
 
(157.2
)
(i)Reported in other long-term assets on the company’s consolidated balance sheets
As of December 31, 2019 and 2018, deposit liabilities of $25.3 million and $21.2 million, respectively, were principally included in current deferred revenue. These deposit liabilities represent upfront consideration received from customers for services such as post-contract support and maintenance that allow the customer to terminate the contract at any time for convenience.
Significant changes during the years ended December 31, 2019 and 2018 in the above contract asset and liability balances were as follows:
Year ended December 31,
2019

 
2018

Revenue recognized that was included in deferred revenue at the beginning of the period
$
287.9

 
$
307.1


Capitalized contract costs
The company’s incremental direct costs of obtaining a contract consist of sales commissions which are deferred and amortized ratably over the initial contract life. These costs are classified as current or noncurrent based on the timing of when the company expects to recognize the expense. The current and noncurrent portions of deferred commissions are included in prepaid expenses and other current assets and in other long-term assets, respectively, in the company’s consolidated balance sheets.
Deferred commissions as of December 31, 2019 and 2018 were as follows:
As of December 31,
2019

 
2018

Deferred commissions
$
12.4

 
$
12.1

Amortization expense related to deferred commissions for the years ended December 31, 2019 and 2018 was as follows:
Year ended December 31,
2019

 
2018

Deferred commissions - amortization expense(i)
$
3.8

 
$
6.9

(i)Reported in selling, general and administrative expense in the company’s consolidated statements of income
Costs on outsourcing contracts are generally expensed as incurred. However, certain costs incurred upon initiation of an outsourcing contract (costs to fulfill a contract), principally initial customer setup, are capitalized and expensed over the initial contract life. These costs are included in outsourcing assets, net in the company’s consolidated balance sheets, and are amortized over the initial contract life and reported in Services cost of sales.
Costs to fulfill a contract as of December 31, 2019 and 2018 were as follows:
As of December 31,
2019

 
2018

Costs to fulfill a contract
$
75.9

 
$
79.5

During the years ended December 31, 2019 and 2018, amortization expense related to costs to fulfill a contract was as follows:
Year ended December 31,
2019

 
2018

Costs to fulfill a contract - amortization expense
$
24.2

 
$
21.7


The remaining balance of outsourcing assets, net is comprised of fixed assets and software used in connection with outsourcing contracts. These costs are capitalized and depreciated over the shorter of the initial contract life or in accordance with the company’s fixed asset policy.
Remaining performance obligationsRemaining performance obligations represent the transaction price of firm orders for which work has not been performed and excludes (1) contracts with an original expected length of one year or less and (2) contracts for which the company recognizes revenue at the amount to which it has the right to invoice for services performed. At December 31, 2019, the company had approximately $1.0 billion of remaining performance obligations of which approximately 44% is estimated to be recognized as revenue by the end of 2020.