Summary of Significant Accounting Policies (Details) (USD $)	3 Months Ended				3 Months Ended																	0 Months Ended
	Mar. 31, 2013	Mar. 31, 2012	Dec. 31, 2012	Dec. 31, 2011	Mar. 31, 2013 Software and Software Development Costs [Member]	Mar. 31, 2012 Software and Software Development Costs [Member]	Mar. 31, 2013 Revenues [Member]	Mar. 31, 2012 Revenues [Member]	Mar. 31, 2013 Network and Infrastructure Costs [Member]	Mar. 31, 2012 Network and Infrastructure Costs [Member]	Mar. 31, 2013 Minimum [Member] Software and Software Development Costs [Member]	Mar. 31, 2013 Minimum [Member] Up-front Payment Arrangement [Member]	Mar. 31, 2013 Maximum [Member] Software and Software Development Costs [Member]	Mar. 31, 2013 Maximum [Member] Up-front Payment Arrangement [Member]	Oct. 31, 2013 Silicon Valley Bank [Member] Revolving Credit Facility [Member]	Oct. 03, 2012 Comerica Bank [Member] Secured Debt [Member] Comerica Term Loan [Member]	Oct. 03, 2012 Comerica Bank [Member] Prime Rate [Member] Secured Debt [Member] Comerica Term Loan [Member]	Mar. 31, 2013 Comerica Bank [Member] Revolving Credit Facility [Member]	Oct. 03, 2012 Comerica Bank [Member] Revolving Credit Facility [Member]	Mar. 31, 2013 Comerica Bank [Member] Revolving Credit Facility [Member] Subsequent Event [Member] Maximum [Member]	Oct. 31, 2013 Comerica Bank [Member] Revolving Credit Facility [Member] Prime Rate [Member]	Oct. 02, 2012 Escalate Capital Partners SBIC I, L.P. [Member] Secured Debt [Member] Escalate Term Loan [Member]	Oct. 03, 2012 Escalate Capital Partners SBIC I, L.P. [Member] Secured Debt [Member] Escalate Term Loan [Member]
Finite-Lived Intangible Assets [Line Items]
Net income (loss)	$ (1,985,000)	$ 172,000
Negative cash flow from operations	264,000	365,000
Cash	2,166,000	2,049,000	2,218,000	1,818,000
Positive working capital	548,000
Accumulated deficit	165,633,000		163,648,000
Revolving loan facility, maximum borrowing capacity															3,000,000				3,000,000.0
Revolving loan facility, basis spread on variable rate																	3.00%				2.00%
Revolving loan facility, unused borrowing capacity																		419,000
Debt Instrument, Face Amount																2,000,000							6,500,000.0
Debt instrument, term from issuance to maturity																						60 months
Stated interest rate percentage																							12.00%
Debt instrument, term of interest only payments																						24 months
Debt covenant, contingent reduction in borrowing capacity																				1,500,000
Allowance for doubtful accounts	142,000		151,000
Deferred revenue, estimated recognition period												12 months		24 months
Excise and sales taxes							328,000	403,000	312,000	392,000
Estimated useful life											3 years		4 years
Capitalized computer software, additions					52,000	84,000
Capitalized computer software, amortization					(138,000)	(140,000)
Impairment loss on certain costs previously capitalized						$ 435,000