Liquidity, Basis of Presentation and Summary of Significant Accounting Policies (Details) (USD $)	12 Months Ended			12 Months Ended																	1 Months Ended				0 Months Ended		0 Months Ended
	Dec. 31, 2012	Dec. 31, 2011	Dec. 31, 2010	Dec. 31, 2012 Software and Software Development Costs [Member]	Dec. 31, 2011 Software and Software Development Costs [Member]	Dec. 31, 2012 Revenues [Member]	Dec. 31, 2011 Revenues [Member]	Dec. 31, 2012 Network and Infrastructure Costs [Member]	Dec. 31, 2011 Network and Infrastructure Costs [Member]	Dec. 31, 2012 Minimum [Member]	Dec. 31, 2012 Minimum [Member] Software and Software Development Costs [Member]	Dec. 31, 2012 Minimum [Member] Up-front Payment Arrangement [Member]	Dec. 31, 2012 Maximum [Member]	Dec. 31, 2012 Maximum [Member] Software and Software Development Costs [Member]	Dec. 31, 2012 Maximum [Member] Up-front Payment Arrangement [Member]	Dec. 31, 2013 Forecast [Member]	Dec. 31, 2012 Silicon Valley Bank [Member] Revolving Credit Facility [Member]	Oct. 31, 2012 Silicon Valley Bank [Member] Revolving Credit Facility [Member]	Oct. 03, 2012 Comerica Bank [Member] Secured Debt [Member] Comerica Term Loan [Member]	Oct. 03, 2012 Comerica Bank [Member] Prime Rate [Member] Secured Debt [Member] Comerica Term Loan [Member]	Oct. 31, 2012 Comerica Bank [Member] Revolving Credit Facility [Member]	Mar. 28, 2013 Comerica Bank [Member] Revolving Credit Facility [Member] Subsequent Event [Member] Maximum [Member]	Oct. 31, 2012 Comerica Bank [Member] Revolving Credit Facility [Member] Prime Rate [Member]	Oct. 02, 2012 Comerica Bank [Member] Revolving Credit Facility [Member] Prime Rate [Member]	Oct. 02, 2012 Escalate Capital Partners SBIC I, L.P. [Member] Secured Debt [Member] Escalate Term Loan [Member]	Oct. 03, 2012 Escalate Capital Partners SBIC I, L.P. [Member] Secured Debt [Member] Escalate Term Loan [Member]	Mar. 28, 2013 Escalate Capital Partners SBIC I, L.P. [Member] Revolving Credit Facility [Member] Subsequent Event [Member] Maximum [Member]
Finite-Lived Intangible Assets [Line Items]
Net income (loss)	$ 1,051,000	$ 369,000
Negative cash flow from operations	821,000	752,000
Cash	2,218,000	1,818,000	2,035,000
Positive working capital	711,000
Accumulated deficit	163,648,000	164,699,000
Revolving loan facility, maximum borrowing capacity																	5,000,000	5,000,000			3,000,000.0
Revolving loan facility, borrowing limitation, eligible accounts receivable, percentage																					80.00%
Revolving loan facility, borrowing limitation, eligible accounts receivable, value																					3,000,000.0
Revolving loan facility, basis spread on variable rate																				3.00%			2.00%	2.00%
Revolving loan facility, unused borrowing capacity																					2,220,000
Debt Instrument, Face Amount																			2,000,000.0							6,500,000.0
Debt instrument, term from issuance to maturity																									60 months
Stated interest rate percentage																										12.00%
Debt instrument, term of interest only payments																									24 months
Stock issued in connection with financing, Shares																											100,000
Debt covenant, contingent reduction in borrowing capacity																						1,500,000
Expected future preferred stock dividends																420,000
Allowance for doubtful accounts	151,000	147,000
Deferred revenue, estimated recognition period												12 months			24 months
Excise and sales taxes						1,495,000	1,639,000	1,454,000	1,512,000
Estimated useful life										3 years	3 years		5 years	4 years
Capitalized computer software, additions				422,000	800,000
Capitalized computer software, amortization				(555,000)	(369,000)
Impairment loss on certain costs previously capitalized					$ 23,000