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Revenues (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2018
Sep. 30, 2017
Sep. 30, 2018
Sep. 30, 2017
Dec. 31, 2017
Disaggregation of Revenue [Line Items]          
Other fee income $ 42,597   $ 130,525    
Total Fee Income 290,790 $ 264,304 853,450 $ 786,758  
Customer contract receivables 247,428   247,428   $ 234,256
Deferred contract costs 45,842   45,842    
Administration, recordkeeping and servicing fees          
Disaggregation of Revenue [Line Items]          
Fees 173,502   501,003    
Investment advisory and asset management fees          
Disaggregation of Revenue [Line Items]          
Fees 74,691   221,922    
Individual Markets          
Disaggregation of Revenue [Line Items]          
Other fee income 26,963   82,757    
Total Fee Income 31,984 27,780 96,778 82,960  
Individual Markets | Administration, recordkeeping and servicing fees          
Disaggregation of Revenue [Line Items]          
Fees 1,263   3,565    
Individual Markets | Investment advisory and asset management fees          
Disaggregation of Revenue [Line Items]          
Fees 3,758   10,456    
Empower Retirement          
Disaggregation of Revenue [Line Items]          
Other fee income 15,634   47,768    
Total Fee Income 257,038 234,957 751,341 698,850  
Empower Retirement | Administration, recordkeeping and servicing fees          
Disaggregation of Revenue [Line Items]          
Fees 172,239   497,438    
Empower Retirement | Investment advisory and asset management fees          
Disaggregation of Revenue [Line Items]          
Fees 69,165   206,135    
Other          
Disaggregation of Revenue [Line Items]          
Other fee income 0   0    
Total Fee Income 1,768 $ 1,567 5,331 $ 4,948  
Other | Administration, recordkeeping and servicing fees          
Disaggregation of Revenue [Line Items]          
Fees 0   0    
Other | Investment advisory and asset management fees          
Disaggregation of Revenue [Line Items]          
Fees $ 1,768   $ 5,331