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SEGMENT INFORMATION
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
SEGMENT INFORMATION
NOTE 18 – SEGMENT INFORMATION

As of December 31, 2022, we operated through three reportable business segments: triple-net leased properties, SHOP and office operations. In our triple-net leased properties reportable business segment, we invest in and own senior housing and healthcare properties throughout the United States and the United Kingdom and lease those properties to healthcare operating companies under triple-net or absolute-net leases that obligate the tenants to pay all property-related expenses. In our SHOP reportable business segment, we invest in senior housing communities throughout the United States and Canada and engage independent operators, such as Atria and Sunrise, to manage those communities. In our office operations reportable business segment, we primarily acquire, own, develop, lease and manage MOBs and life science, research and innovation centers throughout the United States. Information provided for “non-segment” includes management fees and promote revenues, net of expenses related to our third-party institutional capital management business, income from loans and investments and various corporate-level expenses not directly attributable to any of our three reportable business segments. Assets included in “non-segment” consist primarily of corporate assets, including cash, restricted cash, loans receivable and investments, and miscellaneous accounts receivable.

Our chief operating decision maker evaluates performance of the combined properties in each reportable business segment and determines how to allocate resources to those segments, in significant part, based on NOI and related measures for each segment. We define NOI as total revenues, less interest and other income, property-level operating expenses and third party capital management expenses. We consider NOI useful because it allows investors, analysts and our management to measure unlevered property-level operating results and to compare our operating results to the operating results of other real estate companies between periods on a consistent basis. In order to facilitate a clear understanding of our historical consolidated operating results, NOI should be examined in conjunction with net income attributable to common stockholders as presented in our Consolidated Financial Statements and other financial data included elsewhere in this Annual Report on Form 10-K. See “Non-GAAP Financial Measures” included elsewhere in this Annual Report on Form 10-K for additional disclosure and reconciliations of net income attributable to common stockholders, as computed in accordance with GAAP, to NOI.

Interest expense, depreciation and amortization, general, administrative and professional fees, income tax expense and other non-property-specific revenues and expenses are not allocated to individual reportable business segments for purposes of assessing segment performance. There are no intersegment sales or transfers.
Summary information by reportable business segment is as follows (dollars in thousands):
For the Year Ended December 31, 2022
SHOPOffice
Operations
Triple-Net
Leased
Properties
Non-SegmentTotal
Revenues:
Rental income$— $801,159 $598,154 $— $1,399,313 
Resident fees and services2,651,886 — — — 2,651,886 
Third party capital management revenues— 2,448 — 23,751 26,199 
Income from loans and investments— — — 48,160 48,160 
Interest and other income— — — 3,635 3,635 
Total revenues$2,651,886 $803,607 $598,154 $75,546 $4,129,193 
Total revenues$2,651,886 $803,607 $598,154 $75,546 $4,129,193 
Less:
Interest and other income— — — 3,635 3,635 
Property-level operating expenses2,004,420 257,003 15,301 — 2,276,724 
Third party capital management expenses— — — 6,194 6,194 
NOI$647,466 $546,604 $582,853 $65,717 1,842,640 
Interest and other income 3,635 
Interest expense  (467,557)
Depreciation and amortization  (1,197,798)
General, administrative and professional fees  (144,874)
Loss on extinguishment of debt, net  (581)
Transaction expenses and deal costs  (51,577)
Allowance on loans receivable and investments(19,757)
Other  (58,268)
Income from unconsolidated entities28,500 
Gain on real estate dispositions7,780 
Income tax benefit  16,926 
Loss from continuing operations  (40,931)
Net loss(40,931)
Net income attributable to noncontrolling interests6,516 
Net loss attributable to common stockholders$(47,447)
For the Year Ended December 31, 2021
SHOPOffice
Operations
Triple-Net
Leased
Properties
Non-SegmentTotal
Revenues:
Rental income$— $794,297 $653,823 $— $1,448,120 
Resident fees and services2,270,001 — — — 2,270,001 
Third party capital management revenues— 8,384 — 11,712 20,096 
Income from loans and investments— — — 74,981 74,981 
Interest and other income— — — 14,809 14,809 
Total revenues$2,270,001 $802,681 $653,823 $101,502 $3,828,007 
Total revenues$2,270,001 $802,681 $653,823 $101,502 $3,828,007 
Less:
Interest and other income— — — 14,809 14,809 
Property-level operating expenses1,811,728 257,001 15,335 — 2,084,064 
Third party capital management expenses— 1,798 — 2,635 4,433 
NOI$458,273 $543,882 $638,488 $84,058 1,724,701 
Interest and other income  14,809 
Interest expense   (440,089)
Depreciation and amortization   (1,197,403)
General, administrative and professional fees   (129,758)
Loss on extinguishment of debt, net   (59,299)
Transaction expenses and deal costs   (47,318)
Allowance on loans receivable and investments9,082 
Other   (37,110)
Income from unconsolidated entities4,983 
Gain on real estate dispositions218,788 
Income tax expense   (4,827)
Income from continuing operations   56,559 
Net income56,559 
Net income attributable to noncontrolling interests7,551 
Net income attributable to common stockholders$49,008 
For the Year Ended December 31, 2020
SHOPOffice
Operations
Triple-Net
Leased
Properties
Non-SegmentTotal
Revenues:
Rental income$— $799,627 $695,265 $— $1,494,892 
Resident fees and services2,197,160 — — — 2,197,160 
Third party capital management revenues— 8,675 — 6,516 15,191 
Income from loans and investments— — — 80,505 80,505 
Interest and other income— — — 7,609 7,609 
Total revenues$2,197,160 $808,302 $695,265 $94,630 $3,795,357 
Total revenues$2,197,160 $808,302 $695,265 $94,630 $3,795,357 
Less:
Interest and other income— — — 7,609 7,609 
Property-level operating expenses1,658,671 256,612 22,160 — 1,937,443 
Third party capital management expenses— 2,315 — — 2,315 
NOI$538,489 $549,375 $673,105 $87,021 1,847,990 
Interest and other income   7,609 
Interest expense    (469,541)
Depreciation and amortization    (1,109,763)
General, administrative and professional fees    (130,158)
Loss on extinguishment of debt, net(10,791)
Transaction expenses and deal costs    (29,812)
Allowance on loans receivable and investments(24,238)
Other    (707)
Income from unconsolidated entities1,844 
Gain on real estate dispositions262,218 
Income tax benefit    96,534 
Income from continuing operations    441,185 
Net income441,185 
Net income attributable to noncontrolling interests2,036 
Net income attributable to common stockholders$439,149 
    
Assets by reportable business segment are as follows (dollars in thousands):
 As of December 31,
Assets:20222021
SHOP$12,369,218 51.2 %$12,811,611 51.8 %
Office operations6,558,416 27.1 6,341,888 25.7 
Triple-net leased properties4,272,303 17.7 4,578,534 18.5 
Non-segment957,903 4.0 985,753 4.0 
Total assets$24,157,840 100.0 %$24,717,786 100.0 %
Capital expenditures, including investments in real estate property and development project expenditures, by reportable business segment are as follows (dollars in thousands):
 For the Years Ended December 31,
 Capital expenditures:202220212020
SHOP$423,420 $1,463,551 $191,891 
Office operations472,662 245,546 372,475 
Triple-net leased properties4,614 92,924 42,930 
Total capital expenditures$900,696 $1,802,021 $607,296 

Our portfolio of properties and mortgage loan and other investments are located in the United States, Canada and the United Kingdom. Revenues are attributed to an individual country based on the location of each property. Geographic information regarding our operations is as follows (dollars in thousands):
 For the Years Ended December 31,
 Revenues:202220212020
United States$3,652,327 $3,363,197 $3,381,357 
Canada449,091 434,862 389,205 
United Kingdom27,775 29,948 24,795 
Total revenues$4,129,193 $3,828,007 $3,795,357 

 As of December 31,
 Net real estate property:20222021
United States$18,168,224 $18,562,738 
Canada2,782,350 3,007,008 
United Kingdom209,876 247,092 
Total net real estate property$21,160,450 $21,816,838