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Warranty Guarantees
6 Months Ended
May 01, 2015
Warranty Guarantees  
Warranty Guarantees

 

Warranty Guarantees

 

The company’s products are warranted to ensure customer confidence in design, workmanship, and overall quality. Warranty coverage is for specified periods of time and on select products’ hours of usage, and generally covers parts, labor, and other expenses for non-maintenance repairs. Warranty coverage generally does not cover operator abuse or improper use. An authorized company distributor or dealer must perform warranty work. Distributors and dealers submit claims for warranty reimbursement and are credited for the cost of repairs, labor, and other expenses as long as the repairs meet prescribed standards. Warranty expense is accrued at the time of sale based on the estimated number of products under warranty, historical average costs incurred to service warranty claims, the trend in the historical ratio of claims to sales, the historical length of time between the sale and resulting warranty claim, and other minor factors. Special warranty reserves are also accrued for major rework campaigns. The company sells extended warranty coverage on select products for a prescribed period after the factory warranty period expires.

 

Warranty provisions, claims, and changes in estimates for the first six months of fiscal 2015 and 2014 were as follows:

 

 

 

Six Months Ended

 

 

 

May 1,

 

May 2,

 

(Dollars in thousands)

 

2015

 

2014

 

Beginning balance

 

$

71,080

 

$

72,177

 

Warranty provisions

 

23,763

 

23,422

 

Warranty claims

 

(14,992

)

(13,861

)

Changes in estimates

 

549

 

1,278

 

Ending balance

 

$

80,400

 

$

83,016