10-Q 1 e-6805.txt QUARTERLY REPORT FOR THE QTR. ENDED 03/31/2001 SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q [X] QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the Quarterly Period Ended March 31, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period ______ to ______ Commission File Number 1-12902 FRONTIER ADJUSTERS OF AMERICA, INC. ------------------------------------------------------ (Exact name of registrant as specified in its charter) Arizona 86-0477573 ------------------------------- ------------------- (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 45 East Monterey Way, Phoenix, AZ 85012 ---------------------------------------- (Address of principal executive offices) (602) 264-1061 ---------------------------------------------------- (Registrant's telephone number, including area code) Former name, former address and former fiscal year, if changed since last report Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] Number of shares of Common Stock outstanding on May 14, 2001 8,957,660 PART I -- FINANCIAL INFORMATION ITEM 1 -- FINANCIAL STATEMENTS FRONTIER ADJUSTERS OF AMERICA, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS March 31, 2001 June 30, 2000 -------------- ------------- (unaudited) (*) ASSETS CURRENT ASSETS Cash and cash equivalents $ 4,158,204 $ 2,132,297 Receivables 999,423 1,344,935 Prepaid expenses 137,552 211,108 Other 335,637 264,737 ----------- ----------- TOTAL CURRENT ASSETS 5,630,816 3,953,077 ----------- ----------- PROPERTY AND EQUIPMENT 2,643,038 2,656,715 Less accumulated depreciation and amortization (1,107,409) (1,034,326) ----------- ----------- 1,535,629 1,622,389 ----------- ----------- OTHER ASSETS Receivables (long-term) 110,000 200,000 Investments (long-term) 622,802 628,661 Other 231,571 315,966 ----------- ----------- 964,373 1,144,627 ----------- ----------- TOTAL ASSETS $ 8,130,818 $ 6,720,093 =========== =========== LIABILITIES CURRENT LIABILITIES Accounts payable $ 7,348 $ 25,835 Accrued expenses 127,764 138,275 Franchisee/licensee remittance payable 162,991 116,287 Service fees due to UFAC 30,580 15,000 Accrued Income Taxes -- 33,989 Other 144,096 90,367 ----------- ----------- TOTAL CURRENT LIABILITIES 472,779 419,753 ----------- ----------- STOCKHOLDERS' EQUITY Common stock 90,191 90,191 Additional paid in capital 2,104,413 2,104,413 Treasury stock (184,068) (184,068) Other 26,922 26,704 Retained earnings 5,620,581 4,263,100 ----------- ----------- 7,658,039 6,300,340 ----------- ----------- TOTAL LIABILITIES & STOCKHOLDERS' EQUITY $ 8,130,818 $ 6,720,093 =========== =========== ---------- * Condensed from audited financial statements. The accompanying notes are an integral part of these condensed statements. 1 FRONTIER ADJUSTERS OF AMERICA, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF INCOME (unaudited)
Nine Months Ended Three Months Ended March 31, March 31, ------------------------- -------------------------- 2001 2000 2001 2000 ----------- ----------- ----------- ----------- REVENUE Continuing licensee and franchisee fees $ 4,065,552 $ 3,842,175 $ 1,390,438 $ 1,256,489 Adjusting fees 556,614 882,979 165,766 225,609 ----------- ----------- ----------- ----------- 4,622,166 4,725,154 1,556,204 1,482,098 ----------- ----------- ----------- ----------- COST AND EXPENSES Compensation and employee benefits 1,125,711 1,682,283 384,610 396,282 Office 228,208 306,702 78,013 89,176 Advertising and promotion 94,715 117,312 49,154 51,505 Depreciation and amortization 162,016 166,168 68,474 51,217 Bad debt expense 89,327 227,203 54,612 91,365 Services performed by UFAC 271,352 270,000 97,082 120,000 Other 629,809 644,950 152,306 214,809 ----------- ----------- ----------- ----------- 2,601,138 3,414,618 884,251 1,014,354 ----------- ----------- ----------- ----------- INCOME FROM OPERATIONS 2,021,028 1,310,536 671,953 467,744 ----------- ----------- ----------- ----------- OTHER INCOME Interest income 168,287 94,346 56,249 37,973 Other (Net) 5,229 33,727 (14,437) 3,706 ----------- ----------- ----------- ----------- TOTAL OTHER INCOME 173,516 128, 073 41,812 41,679 ----------- ----------- ----------- ----------- INCOME BEFORE INCOME TAXES 2,194,544 1,438,609 713,765 509,423 INCOME TAXES 837,063 567,712 260,171 204,926 ----------- ----------- ----------- ----------- NET INCOME $ 1,357,481 $ 870,897 $ 453,594 $ 304,497 =========== =========== =========== =========== EARNINGS PER SHARE Basic $ .15 $ .10 $ .05 $ .03 =========== =========== =========== =========== Diluted $ .15 $ .10 $ .05 $ .03 =========== =========== =========== =========== WEIGHTED AVERAGE SHARES OUTSTANDING Basic 8,957,660 8,957,561 8,957,660 8,957,564 =========== =========== =========== =========== Diluted 8,957,660 8,957,561 8,957,660 8,957,564 =========== =========== =========== ===========
The accompanying notes are an integral part of these condensed statements. 2 FRONTIER ADJUSTERS OF AMERICA, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (unaudited)
Nine Months Ended Three Months Ended March 31, March 31, ----------------------- ----------------------- 2001 2000 2001 2000 ---------- ---------- ---------- ---------- NET INCOME $1,357,481 $ 870,897 $ 453,594 $ 304,497 OTHER COMPREHENSIVE INCOME, NET OF TAX: Foreign currency translation adjustment 101 4,123 43 350 ---------- ---------- ---------- ---------- COMPREHENSIVE INCOME $1,357,582 $ 875,020 $ 453,637 $ 304,847 ========== ========== ========== ==========
The accompanying notes are an integral part of these condensed statements. 3 FRONTIER ADJUSTERS OF AMERICA, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited) NINE MONTHS ENDED MARCH 31, 2001 AND 2000
2001 2000 ----------- ----------- NET INCOME $ 1,357,481 $ 870,897 ----------- ----------- Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization: 162,016 166,168 Loss on disposition of property and equipment 26,472 5,340 (Gain) on sale of investments -- (13,494) (Gain) on sale of license (10,959) (267) Bad debt expense 89,327 227,203 Change in assets and liabilities: (Increase) decrease in: Receivables 122,566 91,411 Prepaid expenses 73,556 172,448 Other (70,809) 962 Increase (decrease) in: Accounts payable (18,487) 782 Accrued expenses (10,511) (224,551) Franchisee and licensee remittance payable 46,704 (421,386) Service fees due to UFAC 15,580 70,000 Other (5,484) 22,509 ----------- ----------- Total adjustments 419,971 97,125 ----------- ----------- NET CASH PROVIDED BY OPERATING ACTIVITIES 1,777,452 968,022 ----------- ----------- CASH FLOWS FROM INVESTING ACTIVITIES: Capital expenditures (11,163) (140,943) Investments purchased (6,355) -- Proceeds on sale of fixed assets -- 1,209 Proceeds from sales of investments 6,177 63,494 Proceeds from sale of intangible assets 42,312 267,629 Payments on license acquisition -- (13,615) Advances to licensees and franchisees (1,655,336) (2,837,412) Collections of advances to licensees and franchisees 1,872,602 2,869,832 ----------- ----------- NET CASH PROVIDED BY INVESTING ACTIVITIES 248,237 210,194 ----------- ----------- CASH FLOWS FROM FINANCING ACTIVITIES: Cash dividends -- (5,918,475) Proceeds from sales of stock -- 287 ----------- ----------- NET CASH (USED IN) FINANCING ACTIVITIES -- (5,918,188) EFFECT OF EXCHANGE RATE CHANGES ON CASH 218 6,812 ----------- ----------- NET INCREASE (DECREASE) IN CASH 2,025,907 (4,733,160) Cash at beginning of the period 2,132,297 6,892,851 ----------- ----------- Cash at the end of the period $ 4,158,204 $ 2,159,691 =========== =========== Supplemental disclosures of cash flow information Cash paid during the period Income taxes $ 949,005 $ 569,903 Interest $ -- $ 1,127
The accompanying notes are an integral part of these condensed statements. 4 FRONTIER ADJUSTERS OF AMERICA, INC. AND SUBSIDIARIES NOTES TO CONDENSED FINANCIAL STATEMENTS (UNAUDITED) (1) BASIS OF PRESENTATION The financial information included herein is unaudited; however, such information reflects all adjustments (consisting solely of normal recurring adjustments) which are, in the opinion of management, necessary for a fair statement of results of operations for the interim periods. The results of operations for the three and nine month periods ended March 31, 2001 are not necessarily indicative of the results to be expected for the full year. (2) SUBSEQUENT EVENTS In April of 2001, the Company announced that its majority shareholder, United Financial Adjusting Company ("UFAC"), had sold its shares to Merrymeeting, Inc. ("MMI") for $1.58 per share. In conjunction with the sale of the UFAC shares to MMI, the management agreement between Frontier and UFAC was terminated. It was also announced that Frontier's Board of Directors had accepted a proposal by MMI to take Frontier private through a cash-out merger at $1.58 per share. Consummation of this transaction is subject to shareholder approval. (3) LOSS ON SALE OF FIXED ASSETS In April of 2001, the Company entered into agreements to sell its Phoenix and Las Vegas offices to independent franchisees effective April 30, 2001, and May 31, 2001, respectively. A loss has been accrued for the fixed assets being transferred in accordance with these agreements in the amounts of $18,000 for the Phoenix Office and $ 7,225 for the Las Vegas office. For more information on the sale of these offices, see "Part II, Item 5 - Other information". ITEM 2 -- MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The statements contained in this Report on Form 10-Q that are not purely historical are forward looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, including statements regarding the Company's "expectations", "anticipation", "hopes", "intentions", "beliefs", or "strategies" regarding the future. Forward looking statements include statements regarding revenue, margins, expenses, and earnings analysis with regard to the Company or with regard to the Company's licensees and franchisees for the remainder of fiscal 2001 and thereafter; improvement of, and growth in the number of, licensees and franchisees; future spending on marketing and product development strategy; statements regarding the outcome of litigation; and liquidity and anticipated availability of cash for operations, acquisitions, or payments of dividends. All forward looking statements included in this document are based on information available to the Company on the date of this report, and the Company assumes no obligation to update any such forward looking statement. It is important to note that the Company's actual results could differ materially from those in such forward looking statements. Among the factors that could cause actual results to differ materially are the factors discussed in this Report and any other reports on file with the SEC, including but not limited to the extent of nature and natural disasters in geographic areas serviced by the Company or by its licensees and franchisees; management decisions by insurance companies and self-insureds to increase or decrease the degree to which they contract for services offered by the Company, its licensees or franchisees; the Company's ability to identify and attract new qualified licensees and franchisees; the success of the Company's promotional and marketing programs; the Company's ability to successfully manage offices reacquired from existing licensees and franchisees; and uninsured liability for acts or omissions of the Company's employees, licensees, or franchisees. In March of 2000, the Company announced plans pursuant to which the Company would exchange 11.2 million shares of its common stock for all of the issued and outstanding shares of United Financial Adjusting Company ("UFAC") and its subsidiaries. At that time, Netrex Holdings, LLC ("Netrex") owned all of the outstanding shares of stock in UFAC which held approximately 59% of the Company's outstanding common stock. The Company announced on October 24, 2000 it had agreed with UFAC to terminate the Merger Agreement entered into between the Company, UFAC, and Netrex, dated May 2, 2000. 5 In April of 2001, the Company announced that its majority shareholder, UFAC, had sold its shares to Merrymeeting, Inc. ("MMI") for $1.58 per share. MMI is a privately held Delaware corporation owned jointly by John M. Davies, Frontier's Chairman of the Board, and IVM Intersurer BV, a Netherlands holding company which specializes in investing in insurance-related business. The Company also announced that Frontier's Board had accepted a proposal by MMI to take Frontier private through a cash-out merger at $1.58 per share. Consummation of this transaction is subject to shareholder approval. The Company will provide its shareholders with a proxy statement containing a detailed description of the proposed transaction prior to the Company's next shareholders' meeting. FINANCIAL CONDITION The Company has historically financed its growth and on-going operations with cash generated from operations. In the nine months ended March 31, 2001, the Company's operations generated $1,777,452 in cash. The most significant items affecting cash generated by the Company's operations are net income of $1,357,481, decreases in receivables of $123,000 and in prepaid expenses of $74,000, and increases in franchisee/licensee remittance payable of $47,000 and in other assets of $71,000. The increase in other assets is primarily due to an increase in deferred income taxes. For the nine months ended March 31, 2001, the Company's investing activities generated $248,000 in cash. The most significant items affecting cash generated from investing activities are $1,873,000 given as advances or loans to licensees and franchisees and $1,655,000 in collections on advances or loans given to licensees and franchisees. For the nine months ended March 31, 2001, the Company did not generate or use any cash in financing activities. The Company anticipates that during fiscal 2001 its operations will generate sufficient cash to fund its operations and equipment acquisitions. Through its capital investment program, the Company replaces obsolete or outdated equipment and invests in new equipment and furnishings to maintain or increase the productivity of the Company and its employees. The Company anticipates investing between $25,000 and $50,000 in fiscal 2001 for equipment and furnishings pursuant to its capital investment program. In June of 1999, a complaint was filed in the United States District Court in Nebraska against multiple defendants including the Company. The complaint arises from the alleged embezzlement by a former licensee in connection with the provision of claims services. The complaint seeks compensatory damages of at least $1,800,000. The Company has denied allegations of liability contained in the complaint. The Company does not believe that the outcome of this litigation will have a material adverse effect on the Company's financial condition. For further discussion, see "Part II, Item 1-Legal Proceedings". The Company's ratio of current assets to current liabilities was 11.91 to 1 as of March 31, 2001 and 9.42 to 1 as of June 30, 2000. RESULTS OF OPERATIONS -- NINE MONTHS ENDED MARCH 31, 2001 COMPARED TO NINE MONTHS ENDED MARCH 31, 2000 REVENUE The Company's revenue decreased 2.2% or $103,000 to $4,622,000 during the nine months ended March 31, 2001 from $4,725,000 in the same period of the prior fiscal year. This decrease represents a $326,000 decrease in adjusting and risk management fees and an increase of $223,000 in continuing licensee and franchisee fees. The decrease of $326,000 in adjusting and risk management fees to $557,000 in the nine months ended March 31, 2001 compared to $883,000 in the same period of the prior fiscal year represents a 36.9% decrease. The Company experienced decreases of $196,000 in adjusting fees in its Phoenix, Arizona office, $72,000 in adjusting fees in its Tucson, Arizona office (due to the sale of this location), and $56,000 in adjusting fees in its Las Vegas/Henderson, Nevada office. The remainder of the decrease, $2,000, is due to the discontinuation of risk management services provided by the Company's home office. The decrease in the Phoenix adjusting office is primarily due to a reduction in marketing efforts that resulted in a decrease in claims assigned by clients during the nine months ended March 31, 2001 as compared to the prior year. The decrease in the Las Vegas/Henderson adjusting office is predominately a result of a decrease in storms during the nine months ended March 31, 2001 as compared to the same period of the prior year. The decrease in the Tucson adjusting office is the result of the Company's sale of the Tucson office to a new franchisee on January 1, 2000. In April 2001, the Company entered into agreements to sell the Phoenix and Las Vegas/Henderson offices to independent franchisees. Finally, the Company ceased providing risk management services within the home office during the prior fiscal year 6 as it was not economical to continue to provide such services. The decision to provide risk management services for clients continues to remain with the individual franchisees and licensees. The Company's revenue from continuing licensee and franchisee fees increased $223,000 or 5.8% from $3,842,000 in the nine months ended March 31, 2000 to $4,065,000 in the nine months ended March 31, 2001. This increase reflects the benefit to the Company's licensees and franchisees from an increase in claims assignments from insurance companies and self-insureds. The Company's revenue is affected by numerous matters including the work loads of other companies and claims presented by their clients. Therefore, the Company is unable to project its future revenue. The Company has historically seen growth in the licensee and franchisee fees paid. To further enhance revenue growth, the Company continues to develop and implement sales and marketing efforts to take advantage of its geographic diversity as well as the unique strengths of its individual licensees and franchisees. COMPENSATION AND FRINGE BENEFITS Compensation and employee benefits represents approximately 43.3% of the Company's costs and expenses and also represents the largest single item of expense. These expenses decreased $556,000 or 33.1% from $1,682,000 in the nine months ended March 31, 2000 to $1,126,000 in the current nine month period. A portion of this decrease relates to the resignation of an Executive Vice President on January 31, 2000. During the nine months ended March 31, 2000, the Company was still paying compensation and benefits associated with his employment in addition to a severance package. During the nine month period ended March 31, 2001, certain services provided by the former Executive Vice President were provided by UFAC pursuant to a service agreement between the Company and UFAC. Charges for these services are reflected in a fixed monthly fee paid to UFAC under the service agreement. The agreement with UFAC was cancelled effective April 30, 2001. The Company expects these expenses to increase as a result of the cancellation of the agreement with UFAC. For further discussion, see "Service Fees". The decrease further reflects the fact that most of the adjusters employed by the Company-owned adjusting offices are compensated by commission based on their adjusting services. As the adjusting fees in these offices decrease, the wages paid to these adjusters also decrease. During the nine months ended March 31, 2001, wages paid to adjusters decreased $103,000 as compared to the same period of the prior year. The Company expects these expense to decrease further due to the sale of the Phoenix and Las Vegas/Henderson offices. Furthermore, during the prior fiscal year, the Company replaced its profit sharing plan with a gainsharing and a 401K plan, decreasing expenses related to these plans by $35,000 for the nine months ended March 31, 2001 as compared to the same period of the prior year. Finally, the Company has reduced the amount of compensation paid to employees due to the departure and non-replacement of certain salaried personnel. SERVICE FEES From April 30, 1999 to April 30, 2001, the Company had a service agreement with UFAC whereby the Company paid a $25,000 monthly fee for certain services provided by UFAC. Services included under this agreement were management, marketing, technology, human resource support and accounting and reporting support. For each of the nine months ended March 31, 2001 and 2000, the Company incurred $225,000 in service fees under this agreement. The Company also paid UFAC for services performed beyond the scope of the service agreement. For the nine months ended March 31, 2001, the Company incurred an additional $34,000 in computer consulting fees, $11,000 in telephone support for the Company's after-hour hotline and $1,000 in miscellaneous services, for an aggregate of $46,000 in services provided by UFAC outside the scope of the service agreement and for an aggregate of $271,000 paid to UFAC for all services. As a result of the sale of UFAC's shares to MMI, the service agreement with UFAC was cancelled effective April 30, 2001. The Company expects that the related expenses will increase as it replaces the services previously supplied by UFAC. EXPENSES OTHER THAN COMPENSATION AND FRINGE BENEFITS AND UFAC SERVICE FEES The Company's expenses other than compensation and fringe benefits and UFAC service fees decreased $258,000 or 17.6% during the nine months ended March 31, 2001 as compared to the same period of the prior fiscal year. The principal 7 items affecting these expenses are decreases of $138,000 in bad debt expense, $78,000 in office expenses, $23,000 in advertising and promotion, and $20,000 in computer consulting and increases of $47,000 in legal fees and $16,000 in audit and accounting services. The Company has traditionally advanced funds to franchisees and licensees to assist them in the initial start-up and growth of their business. The Company reserves for such loans based upon historical experience and current changes in circumstances. Particularly, loans are reserved for when the Company determines that the loan is uncollectible or when collectability of the entire loan balance is questionable. During the nine months ended March 31, 2001, the Company had lower incidents of loans turning into uncollectible or questionable debt as compared to the same period of the prior fiscal year, thereby decreasing bad debt expense by $138,000. Office expenses decreased primarily due to the Company's purchases of supplies being greater during the nine months ended March 31, 2000 in preparation of Year 2000. The Company wanted to ensure an ample inventory of supplies as of January 1, 2000 in the event of any shortages. Furthermore, the Company no longer incurs office expenses associated with the Tucson, Arizona adjusting office. Computer consulting fees also decreased as the need for such services was greater during the nine months ended March 31, 2000 in preparation of Year 2000. The decrease in advertising and promotional expenses reflects the purchase of promotional items during the nine months ended March 31, 2000 that were not made during the same period of the current fiscal year. Furthermore, this reduction is also due to the non-renewal of the Company's share in a luxury suite at a sporting facility during fiscal 2000. Legal fees and audit and accounting services were higher during the nine months ended March 31, 2001 as compared to the same period of the prior year as the Company's need for such services increased in preparation of the once proposed and now terminated transaction with UFAC. INCOME TAXES The Company's income taxes for the nine months ended March 31, 2001 were 38.1% of its income before taxes, or approximately the same as they were in the prior fiscal year. Changes made in the tax laws by various states and by the federal government have not had a material effect on the Company's current overall tax rates; however, there is no assurance that such changes will not occur in the future. OTHER INCOME The Company's other income increased $46,000 or 35.9% from $128,000 in the nine months ended March 31, 2000 to $174,000 in the nine months ended March 31, 2001. This increase is primarily due to the $74,000 increase in interest income, as the Company has earned more interest on its available cash this period as compared to the same period of the prior fiscal year. This was due to an increase in available cash and the investment of a higher percentage of the Company's available cash. This increase was partially offset by a loss of $25,000 from the sale of fixed assets resulting from the sale of the Phoenix and Las Vegas offices (see "Part II, Item 5-Other Information") and from a $13,000 decrease in the gain on sale of investments. NET INCOME The Company's net income for the nine months ended March 31, 2001 increased $486,000 or 55.8% from $871,000 in the nine months ended March 31, 2000 to $1,357,000 in the current period. The most significant items affecting net income were a $103,000 decrease in revenue, a $556,000 decrease in compensation and fringe benefits, a $258,000 decrease in expenses other than compensation and fringe benefits and UFAC service fees, and a $46,000 increase in other income. RESULTS OF OPERATIONS -- THREE MONTHS ENDED MARCH 31, 2001 COMPARED TO THE THREE MONTHS ENDED MARCH 31, 2000 REVENUE The Company's revenue increased 5.0% or $74,000 to $1,556,000 during the three months ended March 31, 2001 from $1,482,000 in the same period of the prior fiscal year. The decrease represents a $60,000 decrease in adjusting and risk management fees and a $134,000 increase in continuing licensee and franchisee fees. 8 The decrease of $60,000 in adjusting and risk management fees to $166,000 in the three months ended March 31, 2001 compared to $226,000 in the same period of the prior fiscal year represents a 26.5% decrease. The Company experienced decreases of $49,000 in adjusting fees in its Phoenix, Arizona office and of $16,000 in adjusting fees in its Las Vegas/Henderson, Nevada office. The Tucson office was sold in January of 2000, and its revenue was minimal and the result of run-off business. The decrease in the Phoenix adjusting office is primarily due to a reduction in marketing efforts that resulted in a decrease in claims assigned by clients during the three months ended March 31, 2001 as compared to the prior year. The decrease in the Las Vegas/Henderson adjusting office is predominately a result of a decrease in storms during the three months ended March 31, 2001 as compared to the same quarter of the prior year. In April 2001, the Company entered into agreements to sell the Phoenix and the Las Vegas/Henderson offices to independent franchisees. The Company's revenue from continuing licensee and franchisee fees increased $134,000 or 10.7% from $1,256,000 in the three months ended March 31, 2000 to $1,390,000 in the current quarter. This increase reflects the benefit to the Company's licensees and franchisees from an increase in claims assignments from insurance companies and self-insureds. The Company's revenue is affected by numerous matters including the work loads of other companies and claims presented by their clients. Therefore, the Company is unable to project its future revenue. The Company has historically seen growth in the licensee and franchisee fees paid. To further enhance revenue growth, the Company continues to develop and implement sales and marketing efforts to take advantage of its geographic diversity as well as the unique strengths of its individual licensees and franchisees. COMPENSATION AND FRINGE BENEFITS Compensation and employee benefits represents approximately 43.6% of the Company's costs and expenses and also represents the largest single item of expense. These expenses decreased $11,000 or 2.8% from $396,000 in the three months ended March 31, 2000 to $385,000 in the current quarter. The decrease reflects the fact that most of the adjusters employed by the Company-owned adjusting offices are compensated by commission based on their adjusting services. As the adjusting fees in these offices decrease, the wages paid to these adjusters also decrease. During the three months ended March 31, 2001, wages paid to adjusters decreased by $21,000 as compared to the same quarter of the previous year. In addition, the Company reduced the amount of compensation paid to employees due to the departure and non-replacement of certain salaried personnel. However, the Company experienced a $17,000 increase in casual labor expenses due to the increased use of temporary personnel. SERVICE FEES From April 30, 1999 to April 30, 2001, the Company had a service agreement with UFAC whereby the Company paid a $25,000 monthly fee for certain services provided by UFAC. Services included under this agreement were management, marketing, technology, human resource support and accounting and reporting support. For each of the three months ended March 31, 2001 and 2000, the Company incurred $75,000 in service fees under this agreement. The Company also paid UFAC for services performed beyond the scope of the service agreement. For the three months ended March 31, 2001, the Company incurred an additional $22,000 for computer consulting fees, telephone support for the Company's after-hour hotline and other miscellaneous services, for an aggregate of $97,000 paid to UFAC for all services. As a result of the sale of UFAC's shares to MMI, the Service agreement with UFAC was cancelled effective April 30, 2001. The company expects that the related expenses will increase as it replaces the services previously supplied by UFAC. EXPENSES OTHER THAN COMPENSATION AND FRINGE BENEFITS AND UFAC SERVICE FEES The Company's expenses other than compensation and fringe benefits and UFAC service fees decreased $96,000 or 19.3% during the three months ended March 31, 2001 as compared to the same period of the prior fiscal year. The principal items affecting these expenses are decreases of $36,000 in bad debt expense, $27,000 in audit and accounting fees, and $20,000 in legal fees. 9 The Company has traditionally advanced funds to franchisees and licensees to assist them in the initial start-up and growth of their business. The Company reserves for such loans based upon historical experience and current changes in circumstances. Particularly, loans are reserved for when the Company determines that the loan is uncollectible or when collectability of the entire loan balance is questionable. During the three months ended March 31, 2001, the Company had fewer incidents of loans turning into uncollectible or questionable debt as compared to the same quarter of the prior fiscal year, thereby decreasing bad debt expense by $36,000. Legal fees and audit and accounting services decreased during the three months ended March 31, 2001 as compared to the same period of the prior year as the Company's need for such services increased in preparation of the once proposed and now terminated transaction with UFAC. INCOME TAXES The Company's income taxes were 36.5% and 40.2% of its income before taxes for the three months ended March 31, 2001 and 2000, respectively. Changes made in the tax laws by various states and by the federal government have not had a material effect on the Company's current overall tax rates; however, there is no assurance that such changes will not occur in the future. OTHER INCOME The Company's other income increased $100 or less than 1% from $41,700 in the three months ended March 31, 2000 to $41,800 in the three months ended March 31, 2001. The increase was primarily due to changes in interest income and gain/loss on the sale of fixed assets. Interest income increased $18,000; however, loss on the sale of fixed assets increased $15,000. The majority of the loss on the sale of fixed assets was due to the sale of the assets of the Phoenix and Las Vegas offices (see "Part II, Item 5-Other Information"). NET INCOME The Company's net income for the three months ended March 31, 2001 increased $149,000 or 48.8% from $305,000 in the three months ended March 31, 2000 to $454,000 in the current period. The most significant items affecting net income were an increase in revenue of $74,000, a decrease of $96,000 in expenses other than compensation and fringe benefits and UFAC service fees, a decrease of $36,000 in bad debt expense, and a decrease of $22,000 in UFAC service fees. ITEM 3 -- QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Market risk is the risk of loss to future earnings, fair values, or future cash flows due to potential changes in the price of a financial instrument. A financial instrument's value may change as a result of changes in interest rates, exchange rates, commodity prices, equity prices and other market changes. Market risk is inherent in all market risk sensitive financial instruments. During the nine months ended March 31, 2001, the Company did not own any marketable securities and is therefore not exposed to any market risk associated with such investments. The Company has a book value of $620,000 invested in municipal bonds that it carries as long term held-to-maturity investments. An increase in interest rates would result in a decline in the market value of the bonds. These bonds mature between 2005 and 2031. As the Company has the intent and ability to hold these bonds to maturity, the market risk associated with these bonds is insignificant and does not have a material effect on the financial statements. Although the Company wholly owns a Canadian subsidiary, the cash held by the Canadian subsidiary is not material to the Company's operations. Therefore, any foreign currency fluctuations would not have a material effect on the Company's financial statements. 10 PART II: OTHER INFORMATION ITEM 1 -- LEGAL PROCEEDINGS In June 1999, Safeway Inc. filed a complaint against multiple defendants including the Company in the United States District Court in Nebraska. The complaint arises from the alleged embezzlement of over $1,800,000 by a former franchisee of the Company. The complaint alleges claims against the Company in connection with claims services provided for the benefit of Safeway, Inc., including breach of fiduciary duty, negligent failure to monitor or supervise, vicarious liability and breach of contract. The complaint seeks an accounting and a recovery of compensatory damages of at least $1,800,000. The Company has denied the allegations of liability contained in the complaint. The Company has sought coverage under various insurance policies it holds and has received denials of coverage from the carriers. The Company is continuing to attempt to obtain coverage and defense from these carriers. The Company is in the final stages of negotiating a settlement whereby the Company will be removed as a defendant in this suit, and the Company believes that this litigation will be resolved without a material adverse effect on the financial condition of the Company. Therefore, as of March 31, 2001, the Company has not accrued any liability with respect to this lawsuit. From time to time in the normal course of its business, the Company is named as a defendant in lawsuits. With exception to the complaint described above, the Company does not believe that it is subject to any such lawsuits or litigation or threatened lawsuits or litigation that will have a material adverse effect on the Company or its business. ITEM 2 -- NOT APPLICABLE ITEM 3 -- NOT APPLICABLE ITEM 4 -- NOT APPLICABLE ITEM 5 -- OTHER INFORMATION In April of 2001, the Company entered into agreements to sell its Phoenix and Las Vegas offices. The Phoenix office sale is effective April 30, 2001, and the Las Vegas office sale is effective May 31, 2001. The sale will result in a deferred gain of $120,000 and $100,000 for the Phoenix and Las Vegas offices, respectively. The Company is collecting the proceeds from these sales by deducting a specified percentage of the franchisees' weekly remittances to be applied against the sales price until paid in full. The deferred gains associated with these sales will be netted against the receivable for balance sheet presentation and recorded as gains on the sale of assets when they are received. In addition, a loss has been recorded for the sale of the fixed assets of these offices in the amounts of $18,000 for the Phoenix office and $7,225 for the Las Vegas office. In April, 2001, the Company announced that UFAC, its majority shareholder, had sold its shares in Frontier to Merrymeeting, Inc. ("MMI") for $1.58 per share. As a result of the sale of the shares by UFAC to MMI, the management agreement between Frontier and UFAC was terminated effective April 30, 2001. In addition, the Company announced that Frontier's Board of Directors had approved a proposal by MMI to take Frontier private through a cash-out merger at a price of $1.58 per share. Consummation of this transaction is subject to approval by the Company's shareholders. ITEM 6 -- NOT APPLICABLE 11 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. FRONTIER ADJUSTERS OF AMERICA, INC. Date: 05/14/01 /s/ John M. Davies -------------- ----------------------------------------------- John M. Davies, President, Chief Executive Officer, Chairman of the Board and Director Date: 05/14/01 /s/ Jeffrey R. Harcourt -------------- ----------------------------------------------- Jeffrey R. Harcourt, Chief Financial Officer, Treasurer and Director 12