EX-99.3 4 rci-09302023xexhibit993.htm EX-99.3 Document

rogerslogohires1.jpg
Exhibit 99.3
ROGERS COMMUNICATIONS REPORTS THIRD QUARTER 2023 RESULTS
Rogers delivers strong results across the board as Canadians continue to choose Rogers more than any other carrier in Canada with record wireless net loading
Mobile phone and Internet net adds of 279,000, up 52,000 from Q3 last year
Q3 total mobile phone net adds of 261,000, up 40,000 from last year - best quarterly result ever
Q3 postpaid mobile phone net adds of 225,000 - strongest loading on record
Year to date postpaid mobile phone net adds of 490,000, up 39% year over year
Q3 Internet net loading of 18,000, up 12,000 year over year with growth ramping in both East and West

Shaw integration and synergy targets ahead of plan driven by continued strong execution
Industry-leading Cable margins of 54.2% up 650 basis points from last year
Systems, networks, Rogers branding, and overall operations continuing to be integrated and progressing ahead of plan
Market share gains accelerating in the West supported by largest and best 5G network and only coast-to-coast Internet network
Synergies realized year to date now at $188 million; Company anticipates $600 million run-rate by year-end - six months ahead of plan

Strong and industry-leading financials delivered across all parts of operations supported by strong execution
Total service revenue up 40%; adjusted EBITDA up 52%
Wireless service revenue up 15%; adjusted EBITDA up 18%; Wireless blended ARPU up 4%
Cable service revenue up 105%; adjusted EBITDA up 132%
Media revenue up 11%; adjusted EBITDA up 41%

Company achieves debt leverage ratio of 4.9x ahead of schedule; now targeting 4.8x by year-end

Company reaffirms industry-leading 2023 financial guidance across all metrics
Reaffirming 2023 outlook for total service revenue growth of 26% to 30%, adjusted EBITDA growth of 33% to 36%, free cash flow expected to be at upper end of $2.2 billion to $2.5 billion, and capital expenditures target of $3.7 billion to $3.9 billion

TORONTO (November 9, 2023) - Rogers Communications Inc. today announced its unaudited financial and operating results for the third quarter ended September 30, 2023.

"We continued to deliver industry-leading results in the third quarter, reflecting seven straight quarters of growth and momentum," said Tony Staffieri, President and CEO. "Six months into our Shaw integration, we're tracking ahead of our synergy targets and deleveraging plans. At the same time, we continue to introduce new technology, new innovations, and new value propositions to Canadians. The team is firing on all cylinders and executing with discipline, I am very pleased with our progress."

Rogers Communications Inc.
1
Third Quarter 2023


Consolidated Financial Highlights
(In millions of Canadian dollars, except per share amounts, unaudited)Three months ended September 30Nine months ended September 30
20232022% Chg20232022% Chg
Total revenue5,092 3,743 36 13,973 11,230 24 
Total service revenue4,527 3,230 40 12,375 9,869 25 
Adjusted EBITDA 12,411 1,583 52 6,252 4,714 33 
Net (loss) income
(99)371 n/m521 1,172 (56)
Adjusted net income 1
679 436 56 1,776 1,361 30 
Diluted (loss) earnings per share
($0.20)$0.71 n/m$0.97 $2.28 (57)
Adjusted diluted earnings per share 1
$1.27 $0.84 51 $3.37 $2.66 27 
Cash provided by operating activities1,754 1,216 44 3,842 3,348 15 
Free cash flow 1
745 279 167 1,591 1,138 40 

Strategic Highlights
Our five objectives guide our work and decision-making as we further improve our operational execution and make well-timed investments to grow our core businesses and deliver increased shareholder value. Below are some highlights for the quarter.

Build the biggest and best networks in the country
Launched 5G service for all transit riders in the busiest sections of the Toronto Transit Commission (TTC) subway system.
Recognized as the best and most reliable wireless network in Canada for the fifth straight year by umlaut in July 2023.
Invested over $1 billion in capital expenditures, mostly invested in our wireless and wireline network infrastructure.
Invested in wildfire detection and prevention technology to help combat climate change-related events.

Deliver easy to use, reliable products and services
Introduced the red Rogers MasterCard with 48-month device equal payment plan with 0% interest and up to 2.6% cashback for customers.
Introduced Rogers Internet and TV services to customers in former Shaw territory.
Introduced Ignite Self Protect for customers to self-monitor their homes with connected devices.

Be the first choice for Canadians
Attracted 225,000 net postpaid mobile phone subscribers, our best ever quarterly result.
Achieved combined mobile phone and retail Internet net additions of 279,000, up 52,000 year over year.
Secured number-one spots for flagship radio brands 98.1 CHFI, CityNews 680, and KiSS 92.5 for the Summer 2023 ratings period.

Be a strong national company investing in Canada
Introduced Connected for Success, our high-speed, low-cost Internet program, to eligible residents in Western Canada.
Sponsored the Shaw Charity Classic presented by Rogers, the largest charitable contributor on the PGA TOUR Champions.
Recognized as the 2023 Right to Play Corporate Hero for work with Indigenous youth.

Be the growth leader in our industry
Total service revenue up 40%; adjusted EBITDA up 52%.
Generated free cash flow of $745 million and generated cash provided by operating activities of $1,754 million.
Achieved strong Cable adjusted EBITDA margin expansion of 650 basis points; Shaw integration tracking ahead of plan.

1    Adjusted EBITDA is a total of segments measure. Free cash flow is a capital management measure. Adjusted diluted earnings per share is a non-GAAP ratio. Adjusted net income is a non-GAAP financial measure and is a component of adjusted diluted earnings per share. See "Non-GAAP and Other Financial Measures" in our Q3 2023 Management's Discussion and Analysis (MD&A), available at www.sedarplus.ca, and this earnings release for more information about each of these measures. These are not standardized financial measures under International Financial Reporting Standards (IFRS) and might not be comparable to similar financial measures disclosed by other companies.
Rogers Communications Inc.
2
Third Quarter 2023


Quarterly Financial Highlights

Revenue
Total revenue and total service revenue increased by 36% and 40%, respectively, this quarter, driven substantially by revenue growth in our Cable and Wireless businesses, including the July 2022 network outage-related credits of $150 million issued to customers last year.

Wireless service revenue increased by 15% this quarter, primarily as a result of the cumulative impact of growth in our mobile phone subscriber base, revenue from Shaw Mobile subscribers acquired through the Shaw Transaction, and the impact of the July 2022 network outage-related credits. Wireless equipment revenue increased by 10%, primarily as a result of an increase in new subscribers purchasing devices and a continued shift in the product mix towards higher-value devices.

Cable service revenue increased by 105% this quarter primarily as a result of our acquisition of Shaw as well as the impact of the July 2022 network outage-related credits.

Media revenue increased by 11% this quarter primarily as a result of higher sports-related revenue, including at the Toronto Blue Jays.

Adjusted EBITDA and margins
Consolidated adjusted EBITDA increased 52% this quarter, and our adjusted EBITDA margin increased by 500 basis points, as a result of improving synergies and efficiencies, and the network outage-related credits issued to customers last year.

Wireless adjusted EBITDA increased by 18%, primarily due to the flow-through impact of higher revenue as discussed above. This gave rise to an adjusted EBITDA margin of 63.9%.

Cable adjusted EBITDA increased by 132% due to the flow-through impact of higher revenue as discussed above and the achievement of cost synergies associated with integration activities. This gave rise to an adjusted EBITDA margin of 54.2%.

Media adjusted EBITDA increased by $31 million this quarter primarily due to higher revenue as discussed above, partially offset by higher Toronto Blue Jays payroll costs.

Net loss and adjusted net income
We recognized a net loss this quarter as a result of:
higher depreciation and amortization, higher finance costs, and higher restructuring, acquisition and other costs, primarily associated with Shaw acquisition- and integration-related activities; and
a $422 million loss on an obligation to purchase at fair value the non-controlling interest in one of our joint ventures' investments; partially offset by
higher adjusted EBITDA.

Adjusted net income increased by 56% this quarter, primarily as a result of higher adjusted EBITDA.

Cash flow and available liquidity
This quarter, we generated cash provided by operating activities of $1,754 million (2022 - $1,216 million); the increase is primarily a result of higher adjusted EBITDA. We also generated free cash flow of $745 million (2022 - $279 million), up 167% as a result of higher adjusted EBITDA, partially offset by higher capital expenditures and higher interest on long-term debt.

As at September 30, 2023, we had $7.3 billion of available liquidity2 (December 31, 2022 - $4.9 billion), including $2.5 billion in cash and cash equivalents and $4.8 billion available under our bank credit and other facilities.

As a result of the Shaw Transaction, our debt leverage ratio increased to 4.92 as at September 30, 2023. This has been calculated on an adjusted basis to include trailing 12-month adjusted EBITDA of a combined Rogers and Shaw as if the Shaw Transaction had closed at the beginning of the trailing 12-month period. If calculated on an as reported basis without the foregoing adjustment, our debt leverage ratio2 as at September 30, 2023 was 5.5 (December 31, 2022 - 3.3).

We also returned $264 million in dividends to shareholders this quarter and we declared a $0.50 per share dividend on November 8, 2023.
2 Available liquidity and debt leverage ratio are capital management measures. Pro forma debt leverage ratio is a non-GAAP ratio. Pro forma trailing 12-month adjusted EBITDA is a non-GAAP financial measure and is a component of pro forma debt leverage ratio. See "Non-GAAP and Other Financial Measures" in our Q3 2023 MD&A for more information about this measure, available at www.sedarplus.ca. See "Financial Condition" in our Q3 2023 MD&A for a reconciliation of available liquidity.
Rogers Communications Inc.
3
Third Quarter 2023


Shaw Transaction

On April 3, 2023, after receiving all required regulatory approvals and after the Freedom Transaction (as defined below) closed, we acquired all the issued and outstanding Class A Participating Shares and Class B Non-Voting Participating Shares (collectively, Shaw Shares) of Shaw Communications Inc. (Shaw) (Shaw Transaction) for total consideration of $20.5 billion. We also assumed approximately $2.9 billion of debt, net of cash and consideration received from the Freedom Transaction, on April 3.

Also on April 3, 2023, the outstanding shares of Freedom Mobile Inc. (Freedom), a subsidiary of Shaw, were sold to Videotron Ltd. (Videotron), a subsidiary of Quebecor Inc. (Quebecor) (Freedom Transaction). The Freedom Transaction provided for the sale of all Freedom-branded wireless and Internet customers and all of Freedom's infrastructure, spectrum licences, and retail locations. The Freedom Transaction did not include the sale of Shaw Mobile-branded wireless subscribers; accordingly, these wireless subscribers remained with the Shaw business acquired by Rogers.

The acquired Shaw business
The Shaw business we acquired provides cable telecommunications, satellite video services, and data networking to residential customers, businesses, and public-sector entities in British Columbia, Alberta, Saskatchewan, and Manitoba (Western Canada). Shaw's primary products include Internet (through Fibre+), Video (through Total TV and Shaw Direct satellite), home phone services, and Wireless services (through Shaw Mobile to consumers in British Columbia and Alberta). Subsequent to closing, we stopped selling services under the Shaw Mobile brand to new customers. These services continue to be offered by Rogers to existing Shaw Mobile customers.

The combined Rogers and Shaw has the scale, assets, and capabilities delivering unprecedented wireline and wireless broadband and network investments, innovation, and growth in new telecommunications services, and greater choice for Canadian consumers and businesses. The combination is accelerating the delivery of critical 5G service across Western Canada, from rural areas to dense cities, more quickly than either company could achieve on its own, by bringing together the expertise and assets of both companies.

The results from the acquired Shaw wireline operations are included in our Cable segment and the results of the acquired Shaw Mobile operations are included in our Wireless segment, from the date of acquisition, consistent with our reportable segment definitions.

The Shaw Transaction has resulted in a material increase to our depreciation and amortization expense that will continue on an ongoing basis and a material increase in finance costs in relation to the financing incurred to fund the acquisition and acquiring Shaw's long-term debt. In addition, targeted cost synergies, together with organic service revenue and earnings growth, are anticipated to result in an offsetting and material increase to our adjusted EBITDA and net income on an ongoing basis.

Rogers Communications Inc.
4
Third Quarter 2023


About this Earnings Release

This earnings release contains important information about our business and our performance for the three and nine months ended September 30, 2023, as well as forward-looking information (see "About Forward-Looking Information") about future periods. This earnings release should be read in conjunction with our Third Quarter 2023 Interim Condensed Consolidated Financial Statements (Third Quarter 2023 Interim Financial Statements) and notes thereto, which have been prepared in accordance with International Accounting Standard 34, Interim Financial Reporting, as issued by the International Accounting Standards Board (IASB); our Third Quarter 2023 MD&A; our 2022 Annual MD&A; our 2022 Annual Audited Consolidated Financial Statements and notes thereto, which have been prepared in accordance with International Financial Reporting Standards (IFRS) as issued by the IASB; and our other recent filings with Canadian and US securities regulatory authorities, including our Annual Information Form, which are available on SEDAR+ at sedarplus.ca or EDGAR at sec.gov, respectively.

Effective the second quarter of 2023, we have retrospectively amended our definitions of (i) adjusted net income and (ii) adjusted net debt. See "Non-GAAP and Other Financial Measures" in this earnings release and in our Q3 2023 MD&A for more information.

For more information about Rogers, including product and service offerings, competitive market and industry trends, our overarching strategy, key performance drivers, and objectives, see "Understanding Our Business", "Our Strategy, Key Performance Drivers, and Strategic Highlights", and "Capability to Deliver Results" in our 2022 Annual MD&A.

We, us, our, Rogers, Rogers Communications, and the Company refer to Rogers Communications Inc. and its subsidiaries. RCI refers to the legal entity Rogers Communications Inc., not including its subsidiaries. Rogers also holds interests in various investments and ventures.

All dollar amounts in this earnings release are in Canadian dollars unless otherwise stated and are unaudited. All percentage changes are calculated using the rounded numbers as they appear in the tables. This earnings release is current as at November 8, 2023 and was approved by the Audit and Risk Committee of RCI's Board of Directors (the Board) on that date.

In this earnings release, this quarter, the quarter, or third quarter refer to the three months ended September 30, 2023, second quarter refers to the three months ended June 30, 2023, first quarter refers to the three months ended March 31, 2023, and year to date refers to the nine months ended September 30, 2023, unless the context indicates otherwise. All results commentary is compared to the equivalent period in 2022 or as at December 31, 2022, as applicable, unless otherwise indicated.

Trademarks in this earnings release are owned or used under licence by Rogers Communications Inc. or an affiliate. This earnings release may also include trademarks of other parties. The trademarks referred to in this earnings release may be listed without the ™ symbols. ©2023 Rogers Communications

Reportable segments
We report our results of operations in three reportable segments. Each segment and the nature of its business is as follows:
Segment
Principal activities
Wireless
Wireless telecommunications operations for Canadian consumers and businesses.
Cable
Cable telecommunications operations, including Internet, television and other video (Video), Satellite, telephony (Home Phone), and smart home monitoring services for Canadian consumers and businesses, and network connectivity through our fibre network and data centre assets to support a range of voice, data, networking, hosting, and cloud-based services for the business, public sector, and carrier wholesale markets.
Media
A diversified portfolio of media properties, including sports media and entertainment, television and radio broadcasting, specialty channels, multi-platform shopping, and digital media.

Wireless and Cable are operated by our wholly owned subsidiary, RCCI, and certain of our other wholly owned subsidiaries. Following the Shaw Transaction, aspects of Cable are also operated by Shaw Cablesystems G.P., Shaw Telecom G.P., and Shaw Satellite G.P. Media is operated by our wholly owned subsidiary, Rogers Media Inc., and its subsidiaries.

Rogers Communications Inc.
5
Third Quarter 2023


Summary of Consolidated Financial Results
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except margins and per share amounts)20232022% Chg20232022% Chg
 
Revenue
Wireless2,584 2,267 14 7,354 6,619 11 
Cable1,993 975 104 5,023 3,052 65 
Media586 530 11 1,777 1,671 
Corporate items and intercompany eliminations(71)(29)145 (181)(112)62 
Revenue5,092 3,743 36 13,973 11,230 24 
Total service revenue 1
4,527 3,230 40 12,375 9,869 25 
Adjusted EBITDA
Wireless1,294 1,093 18 3,695 3,296 12 
Cable1,080 465 132 2,663 1,536 73 
Media107 76 41 73 12 n/m
Corporate items and intercompany eliminations(70)(51)37 (179)(130)38 
Adjusted EBITDA 2,411 1,583 52 6,252 4,714 33 
Adjusted EBITDA margin 2
47.3 %42.3 %5.0  pts44.7 %42.0 %2.7  pts
Net (loss) income(99)371 n/m521 1,172 (56)
Basic (loss) earnings per share($0.19)$0.73 n/m$1.00 $2.32 (57)
Diluted (loss) earnings per share($0.20)$0.71 n/m$0.97 $2.28 (57)
Adjusted net income 2
679 436 56 1,776 1,361 30 
Adjusted basic earnings per share 2
$1.28 $0.86 49 $3.41 $2.70 26 
Adjusted diluted earnings per share
$1.27 $0.84 51 $3.37 $2.66 27 
Capital expenditures1,017 872 17 2,988 2,299 30 
Cash provided by operating activities1,754 1,216 44 3,842 3,348 15 
Free cash flow745 279 167 1,591 1,138 40 
n/m - not meaningful
1    As defined. See "Key Performance Indicators".
2    Adjusted EBITDA margin is a supplementary financial measure. Adjusted basic earnings per share is a non-GAAP ratio. Adjusted net income is a non-GAAP financial measure and is a component of adjusted basic earnings per share. These are not standardized financial measures under IFRS and might not be comparable to similar financial measures disclosed by other companies. See "Non-GAAP and Other Financial Measures" in our Q3 2023 MD&A for more information about each of these measures, available at www.sedarplus.ca.

Rogers Communications Inc.
6
Third Quarter 2023


Results of our Reportable Segments

WIRELESS

Wireless Financial Results
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except margins)20232022% Chg20232022% Chg
Revenue
Service revenue2,026 1,761 15 5,782 5,275 10 
Equipment revenue558 506 10 1,572 1,344 17 
Revenue2,584 2,267 14 7,354 6,619 11 
Operating expenses
Cost of equipment541 518 1,550 1,381 12 
Other operating expenses749 656 14 2,109 1,942 
Operating expenses1,290 1,174 10 3,659 3,323 10 
Adjusted EBITDA1,294 1,093 18 3,695 3,296 12 
Adjusted EBITDA margin 1
63.9 %62.1 %1.8  pts63.9 %62.5 %1.4  pts
Capital expenditures381 543 (30)1,291 1,337 (3)
1    Calculated using service revenue.

Wireless Subscriber Results 1
  Three months ended September 30Nine months ended September 30
(In thousands, except churn and mobile phone ARPU)20232022Chg20232022Chg
Postpaid mobile phone 2, 3
Gross additions556 429 127 1,304 986 318 
Net additions225 164 61 490 352 138 
Total postpaid mobile phone subscribers 4
10,332 9,199 1,133 10,332 9,199 1,133 
Churn (monthly)1.08 %0.97 %0.11  pts0.92 %0.79 %0.13  pts
Prepaid mobile phone
Gross additions263 232 31 711 580 131 
Net additions36 57 (21)23 96 (73)
Total prepaid mobile phone subscribers 4
1,278 1,262 16 1,278 1,262 16 
Churn (monthly)6.00 %4.77 %1.23  pts6.10 %4.55 %1.55  pts
Mobile phone ARPU (monthly) 5
$58.83 $56.82 $2.01 $57.76 $57.61 $0.15 
1    Subscriber counts and subscriber churn are key performance indicators. See "Key Performance Indicators".
2    On April 3, 2023, we acquired approximately 501,000 postpaid mobile phone subscribers as a result of our acquisition of Shaw, which are not included in net additions, but do appear in the ending total balances for September 30, 2023.
3    Effective April 1, 2023, we adjusted our postpaid mobile phone subscriber base to remove 51,000 subscribers relating to a wholesale account.
4    As at end of period.
5    Mobile phone ARPU is a supplementary financial measure. See "Non-GAAP and Other Financial Measures" in our Q3 2023 MD&A for more information about each of these measures, available at www.sedarplus.ca.

Service revenue
The 15% increase in service revenue this quarter and 10% increase year to date were primarily a result of:
the cumulative impact of growth in our mobile phone subscriber base over the past year;
the impact of the Shaw Mobile subscribers acquired through the Shaw Transaction in April 2023;
the July 2022 network outage-related credits that were issued to customers in the prior year; and
higher roaming revenue associated with increased travel.

The increase in mobile phone ARPU this quarter was primarily a result of the impact of the July 2022 network outage-related credits that were issued to customers in the prior year.

The increase in postpaid gross and net additions this quarter and year to date were a result of sales execution and customer satisfaction in a growing Canadian market.
Rogers Communications Inc.
7
Third Quarter 2023


Equipment revenue
The 10% increase in equipment revenue this quarter and 17% increase year to date were primarily as a result of:
an increase in new subscribers purchasing devices; and
a continued shift in the product mix towards higher-value devices.

Operating expenses
Cost of equipment
The 4% increase in the cost of equipment this quarter and 12% increase year to date were a result of the equipment revenue changes discussed above.

Other operating expenses
The 14% increase in other operating expenses this quarter and 9% increase year to date were primarily a result of:
higher costs associated with the increased revenue and subscriber additions, which included increased roaming and commissions; and
investments made in customer service.

Adjusted EBITDA
The 18% increase in adjusted EBITDA this quarter and 12% increase year to date were a result of the revenue and expense changes discussed above.

Rogers Communications Inc.
8
Third Quarter 2023


CABLE

Cable Financial Results
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except margins)20232022% Chg20232022% Chg
Revenue
Service revenue1,986 968 105 4,997 3,035 65 
Equipment revenue7 — 26 17 53 
Revenue1,993 975 104 5,023 3,052 65 
Operating expenses913 510 79 2,360 1,516 56 
Adjusted EBITDA1,080 465 132 2,663 1,536 73 
Adjusted EBITDA margin54.2 %47.7 %6.5  pts53.0 %50.3 %2.7  pts
Capital expenditures560 259 116 1,417 784 81 

Cable Subscriber Results 1
  Three months ended September 30Nine months ended September 30
(In thousands, except ARPA and penetration)20232022Chg20232022Chg
Homes passed 2,3
9,869 4,776 5,093 9,869 4,776 5,093 
Customer relationships
Net (losses) additions(7)(7)— (1)12 (13)
Total customer relationships 2,3
4,780 2,596 2,184 4,780 2,596 2,184 
ARPA (monthly) 4
$138.46 $124.34 $14.12 $142.20 $130.16 $12.04 
Penetration 2
48.4 %54.4 %(6.0  pts)48.4 %54.4 %(6.0  pts)
Retail Internet
Net additions18 12 57 45 12 
Total retail Internet subscribers 2,3
4,302 2,277 2,025 4,302 2,277 2,025 
Video
Net additions23 16 27 42 (15)
Total Video subscribers 2
2,755 1,535 1,220 2,755 1,535 1,220 
Smart Home Monitoring
Net losses(2)(4)(11)(11)— 
Total Smart Home Monitoring subscribers 2
90 102 (12)90 102 (12)
Home Phone
Net losses(36)(18)(18)(78)(58)(20)
Total Home Phone subscribers 2,3
1,648 854 794 1,648 854 794 
1    Subscriber results are key performance indicators. See "Key Performance Indicators".
2    As at end of period.
3    On April 3, 2023, we acquired approximately 1,961,000 retail Internet subscribers, 1,203,000 Video subscribers, 890,000 Home Phone subscribers, 4,935,000 homes passed, and 2,191,000 customer relationships as a result of the Shaw Transaction, which are not included in net additions, but do appear in the ending total balances for September 30, 2023. The acquired Satellite subscribers are not included in our reported subscriber, homes passed, or customer relationship metrics.
4    ARPA is a supplementary financial measure. See "Non-GAAP and Other Financial Measures" in our Q3 2023 MD&A for more information about this measure, available at www.sedarplus.ca.

Service revenue
The 105% increase in service revenue this quarter and 65% increase year to date were a result of:
revenue related to our acquisition of Shaw, which contributed approximately $1 billion for the quarter and $2 billion for the year to date;
an increase in our retail Internet subscriber base and the movement of retail Internet customers to higher speed tiers in our Ignite Internet offerings; and
the July 2022 network outage-related credits that were issued to customers in the prior year; partially offset by:
continued increased competitive promotional activity; and
declines in our Home Phone and Smart Home Monitoring subscriber bases.
Rogers Communications Inc.
9
Third Quarter 2023


The higher ARPA this quarter and year to date was a result of the acquisition of Shaw and the impact of the July 2022 network outage-related credits that were issued to customers in the prior year.

Operating expenses
The 79% increase in operating expenses this quarter and 56% increase year to date were primarily a result of:
our acquisition of Shaw, partially offset by the realization of cost synergies associated with integration activities; and
investments in customer service.

Adjusted EBITDA
The 132% increase in adjusted EBITDA this quarter and 73% increase year to date were a result of the service revenue and expense changes discussed above.
Rogers Communications Inc.
10
Third Quarter 2023


MEDIA

Media Financial Results
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except margins)20232022% Chg20232022% Chg
Revenue586 530 11 1,777 1,671 
Operating expenses479 454 1,704 1,659 
Adjusted EBITDA107 76 41 73 12 n/m
Adjusted EBITDA margin18.3 %14.3 %4.0  pts4.1 %0.7 %3.4  pts
Capital expenditures33 28 18 137 69 99 

Revenue
The 11% increase in revenue this quarter and 6% increase year to date were primarily a result of higher sports-related revenue, including at the Toronto Blue Jays.

Operating expenses
The 6% increase in operating expenses this quarter and 3% increase year to date were a result of:
higher Toronto Blue Jays player payroll; partially offset by
lower Today's Shopping Choice cost of goods sold.

Adjusted EBITDA
The increases in adjusted EBITDA this quarter and year to date were a result of the revenue and expense changes discussed above.
Rogers Communications Inc.
11
Third Quarter 2023


CAPITAL EXPENDITURES
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except capital intensity)20232022% Chg20232022% Chg
Wireless381 543 (30)1,291 1,337 (3)
Cable560 259 116 1,417 784 81 
Media33 28 18 137 69 99 
Corporate43 42 143 109 31 
Capital expenditures 1
1,017 872 17 2,988 2,299 30 
Capital intensity 2
20.0 %23.3 %(3.3  pts)21.4 %20.5 %0.9  pts
1    Includes additions to property, plant and equipment net of proceeds on disposition, but does not include expenditures for spectrum licences, additions to right-of-use assets, or assets acquired through business combinations.
2    Capital intensity is a supplementary financial measure. See "Non-GAAP and Other Financial Measures" in our Q3 2023 MD&A for more information about each of these measures, available at www.sedarplus.ca.

One of our objectives is to build the biggest and best networks in the country. As we continually work towards this, we expect to spend more on our wireless and wireline networks this year than we have in the past several years. This year, we will continue to roll out our 5G network (the largest 5G network in Canada as at September 30, 2023) across the country, including our commitment to expand coverage across Western Canada and in the TTC subway system. We also continue to invest in fibre deployments, including fibre-to-the-home (FTTH), in our cable network and we will expand our network footprint to reach more homes and businesses, including to rural, remote, and Indigenous communities. We continue to direct capital expenditures to strengthen the resilience of our networks and make significant investments to strengthen our technology systems, increase network stability for our customers, and enhance our testing.

These investments will strengthen network resilience and stability and will help us bridge the digital divide by expanding our network further into rural and underserved areas through participation in various programs and projects.

Wireless
The decrease in capital expenditures in Wireless this quarter and year to date was due to the timing of investments. We continue to make investments in our network development and 5G deployment to expand our wireless network. The ongoing deployment of 3500 MHz spectrum continues to augment the capacity and resilience of our earlier 5G deployments in the 600 MHz spectrum band.

Cable
The increase in capital expenditures in Cable this quarter and year to date reflect our acquisition of Shaw and continued investments in our infrastructure, including additional fibre deployments to increase our FTTH distribution. These investments incorporate the latest technologies to help deliver more bandwidth and an enhanced customer experience as we progress in our connected home roadmap, including service footprint expansion and upgrades to our DOCSIS 3.1 platform to evolve to DOCSIS 4.0, offering increased network resilience, stability, and faster download speeds over time.

Media
The increase in capital expenditures in Media this quarter and year to date were primarily a result of higher Toronto Blue Jays stadium infrastructure-related expenditures.

Corporate
Capital expenditures this quarter were in line with prior year. The increase year to date was a result of higher investments in our corporate information technology infrastructure.

Capital intensity
The increase in capital intensity this year was a result of higher capital expenditures, as discussed above, partially offset by higher revenue.
Rogers Communications Inc.
12
Third Quarter 2023


Review of Consolidated Performance

This section discusses our consolidated net (loss) income and other income and expenses that do not form part of the segment discussions above.
  Three months ended September 30Nine months ended September 30
(In millions of dollars)20232022% Chg20232022% Chg
Adjusted EBITDA2,411 1,583 52 6,252 4,714 33 
Deduct (add):
Depreciation and amortization1,160 644 80 2,949 1,928 53 
Restructuring, acquisition and other213 85 151 599 252 138 
Finance costs600 331 81 1,479 946 56 
Other expense (income)426 19 n/m381 (5)n/m
Income tax expense111 133 (17)323 421 (23)
Net (loss) income(99)371 n/m521 1,172 (56)

Depreciation and amortization
  Three months ended September 30Nine months ended September 30
(In millions of dollars)20232022% Chg20232022% Chg
Depreciation of property, plant and equipment925 567 63 2,393 1,709 40 
Depreciation of right-of-use assets92 71 30 264 202 31 
Amortization143 n/m292 17 n/m
Total depreciation and amortization1,160 644 80 2,949 1,928 53 

Total depreciation and amortization increased this quarter and year to date, primarily as a result of the property, plant and equipment, right-of-use assets, and customer relationship intangible assets acquired through the Shaw Transaction.

Restructuring, acquisition and other
Three months ended September 30Nine months ended September 30
(In millions of dollars)2023202220232022
Restructuring and other175 31 340 107 
Shaw Transaction-related costs38 54 259 145 
Total restructuring, acquisition and other213 85 599 252 

The Shaw Transaction-related costs in 2022 and 2023 consisted of incremental costs supporting acquisition and integration activities related to the Shaw Transaction. This includes significant costs in the second quarter of 2023 relating to closing-related fees, the Shaw Transaction-related employee retention program, and the cost of the tangible benefits package related to the broadcasting portion of the Shaw Transaction.

The restructuring and other costs in 2022 and 2023 were primarily severance and other departure-related costs associated with the targeted restructuring of our employee base. Severance and other departure-related costs in 2023 included costs associated with the integration-related restructuring of our combined employee base and the approximate $115 million impact of the voluntary departure program we undertook this quarter.

Rogers Communications Inc.
13
Third Quarter 2023


Finance costs
  Three months ended September 30Nine months ended September 30
(In millions of dollars)20232022% Chg20232022% Chg
Total interest on borrowings 1
535 366 46 1,450 973 49 
Interest earned on restricted cash and cash equivalents (71)(100)(149)(105)42 
Interest on borrowings, net535 295 81 1,301 868 50 
Interest on lease liabilities30 21 43 80 58 38 
Interest on post-employment benefits liability(3)— — (10)(1)n/m
Loss on foreign exchange143 127 13 16 146 (89)
Change in fair value of derivative instruments(136)(125)(3)(142)(98)
Capitalized interest(11)(8)38 (28)(21)33 
Deferred transaction costs and other42 21 100 123 38 n/m
Total finance costs600 331 81 1,479 946 56 
1    Interest on borrowings includes interest on short-term borrowings and on long-term debt.

Interest on borrowings, net
The 81% increase in net interest on borrowings this quarter and the 50% increase year to date were primarily a result of:
interest expense associated with the borrowings under the term loan facility used to partially fund the Shaw Transaction;
interest expense associated with the long-term debt assumed through the Shaw Transaction; and
rising interest rates; partially offset by
reductions in our US dollar-denominated commercial paper (US CP) and receivables securitization balances.

The increase year to date was also affected by:
new debt issued in the last year, primarily associated with the completion of our long-term financing for the Shaw Transaction in early 2022 and to fund certain debt maturities, including:
the issuance of US$750 million subordinated notes in February 2022; and
the issuance of $4.25 billion and US$7.05 billion senior notes in March 2022; partially offset by
higher interest earned on restricted cash and cash equivalents.

Deferred transaction costs and other
The increases in "deferred transaction costs and other" this quarter and year to date are primarily a result of the amortization of the $819 million of consent fees paid in September 2022 and January 2023 to extend the special mandatory redemption outside date for the SMR notes (as defined below) (see "Managing our Liquidity and Financial Resources").

Other expense (income)
The increases in other expense this quarter and year to date were a result of a $422 million loss related to the change in the value of an obligation to purchase at fair value the non-controlling interest in one of our joint ventures' investments.

Rogers Communications Inc.
14
Third Quarter 2023


Income tax expense
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except tax rates)2023202220232022
Statutory income tax rate26.2 %26.5 %26.2 %26.5 %
Income before income tax expense12 504 844 1,593 
Computed income tax expense3 134 221 422 
Increase (decrease) in income tax expense resulting from:
Non-(taxable) deductible stock-based compensation(5)(4)(2)
Non-deductible (taxable) portion of equity losses (income)2 (2)
Non-taxable income from security investments(4)(3)(10)(9)
Non-deductible loss on non-controlling interest purchase obligation
111 — 111 — 
Other items4 (1)5 (1)
Total income tax expense111 133 323 421 
Effective income tax raten/m26.4 %38.3 %26.4 %
Cash income taxes paid125 145 400 430 

Cash income taxes paid decreased this quarter and year to date due to the timing of installment payments. The decrease in our statutory income tax rate this quarter and year to date was a result of a greater portion of our income being earned in provinces with lower income tax rates.

Net (loss) income
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except per share amounts)20232022% Chg20232022% Chg
Net (loss) income(99)371 n/m521 1,172 (56)
Basic (loss) earnings per share($0.19)$0.73 n/m$1.00 $2.32 (57)
Diluted (loss) earnings per share($0.20)$0.71 n/m$0.97 $2.28 (57)

Adjusted net income
We calculate adjusted net income from adjusted EBITDA as follows:
  Three months ended September 30Nine months ended September 30
(In millions of dollars, except per share amounts)20232022% Chg20232022% Chg
Adjusted EBITDA2,411 1,583 52 6,252 4,714 33 
Deduct:
Depreciation and amortization 1
897 644 39 2,434 1,928 26 
Finance costs 600 331 81 1,479 946 56 
Other expense (income) 2
4 19 (79)(41)(5)n/m
Income tax expense 3
231 153 51 604 484 25 
Adjusted net income 1
679 436 56 1,776 1,361 30 
Adjusted basic earnings per share$1.28 $0.86 49 $3.41 $2.70 26 
Adjusted diluted earnings per share$1.27 $0.84 51 $3.37 $2.66 27 
1    Effective the second quarter, we retrospectively amended our calculation of adjusted net income to exclude depreciation and amortization on the fair value increment recognized on acquisition of Shaw Transaction-related property, plant and equipment and intangible assets. For purposes of calculating adjusted net income, we believe the magnitude of this depreciation and amortization, which is significantly affected by the size of the Shaw Transaction, affects comparability between periods and the additional expense recognized may have no correlation to our current and ongoing operating results. Depreciation and amortization excludes depreciation and amortization on Shaw Transaction-related property, plant and equipment and intangible assets for the three and nine months ended September 30, 2023 of $263 million and $515 million (2022 - nil), respectively. Adjusted net income includes depreciation and amortization on the acquired Shaw property, plant and equipment and intangible assets based on Shaw's historical cost and depreciation policies.
2    Other expense (income) for the three and nine months ended September 30, 2023 excludes a $422 million loss related to an obligation to purchase at fair value the non-controlling interest in one of our joint ventures' investments.
3    Income tax expense excludes recoveries of $120 million and $281 million (2022 - recoveries of $20 million and $63 million) for the three and nine months ended September 30, 2023 related to the income tax impact for adjusted items.
Rogers Communications Inc.
15
Third Quarter 2023


Updates to Risks and Uncertainties

See our 2022 Annual MD&A for a discussion of the principal risks and uncertainties that could have a material adverse effect on our business and financial results as at March 9, 2023, which should be reviewed in conjunction with this earnings release. The following updates and supplements those risks and uncertainties.

Shaw Transaction
As a result of the Shaw Transaction, we are subject to a number of additional risks, many of which are outside the control of Rogers. Certain of these risks are disclosed in our 2022 Annual MD&A. Updates and additions to these risks are described below.

We may fail to realize the expected synergies and other benefits of the Shaw Transaction
Achieving the anticipated benefits of the Shaw Transaction depends on our ability to consolidate and integrate Shaw's businesses, operations, and workforce in a manner that facilitates growth opportunities and achieves the projected cost savings and revenue growth without adversely affecting the combined company's current operations. Even if we successfully integrate Shaw's businesses, the anticipated benefits of the Shaw Transaction may not be fully realized or they could take longer to realize than expected.

The integration process may result in the loss of key personnel, the termination or alteration of existing material contracts or relationships, the disruption of ongoing businesses, or inconsistencies in standards, controls, procedures, and policies. There could be potential unknown liabilities and unforeseen expenses associated with the Shaw Transaction that were not discovered while performing due diligence. Coordinating certain aspects of the operations and personnel of Rogers with Shaw will involve complex operational, technological, and personnel-related challenges. In addition to the day-to-day operations of Rogers, management will need to focus on the integration of the Shaw business.

Videotron Ltd.
On April 3, 2023, Rogers and Videotron settled the lawsuit arising on October 29, 2021, when Videotron launched a lawsuit against Rogers in the Quebec Superior Court, in connection with an agreement entered into by the parties in 2013 for the development and operation of a joint LTE network in the province of Quebec. The lawsuit involved allegations by Videotron that Rogers breached its contractual obligations by developing its own network in the territory and sought damages of $850 million. Rogers remains committed to serving our customers through continued investment in the joint network.

July 2022 network outage
As a result of the network outage that occurred on July 8, 2022, a total of four applications were filed in the Quebec Superior Court seeking authorization to commence a class action against Rogers in relation to this network outage. One of the applications was subsequently withdrawn. A second application has since been suspended. Each of the remaining two applications seeks to institute a class action on behalf of all persons in Quebec who, among other things, experienced a wireless or wireline service interruption as a result of, or were otherwise impacted by, the outage. Each remaining application also claims various damages, including, among others, contractual damages, damages for lost profits, and punitive damages. On June 22, 2023, a carriage hearing was heard in respect of the two remaining applications; we expect a decision identifying the representative plaintiff to follow later this year.

At this time, we are unable to assess the likelihood of success of these applications, or predict the magnitude of any liability we might incur by virtue of the claims underlying those applications or any corresponding or similar claims that may be brought against us in the future. As such, we have not recognized a liability for this contingency. If successful, one of those claims could have a material adverse effect on our financial results or financial condition. It is also possible that similar or corresponding claims could be filed in other jurisdictions.

Technology
Satellite
The acquired Shaw business utilizes three satellites (Anik F2, Anik F3, and Anik G1) owned by Telesat to provide satellite services to customers. Telesat has publicly disclosed anomalies with two of four thrusters used for station-keeping on Anik F2. Customers in remote geographies have begun experiencing periodic service interruptions and the overall survivability estimations have been reduced.

To ensure continuity of service, workarounds have been implemented by both Telesat and Rogers. To further mitigate risk, we have accelerated our set-top box deployment plan to transition impacted services away from Anik F2 to Anik G1. Such workarounds and risk mitigation strategies may not be able to fully mitigate present and future anomalies or failure of the satellite.
Rogers Communications Inc.
16
Third Quarter 2023


These operational anomalies, and any future anomalies or failure of any satellite, could negatively affect customer service and our relationships with our customers and may have a material adverse effect on our reputation, operations, and/or financial results.

We do not maintain any insurance coverage for the transponders on Anik F2, Anik F3, and Anik G1, including business interruption insurance, that would cover damage related to the loss of use of one or more of the transponders on the satellites.

The provision of Internet connectivity in rural areas by new entrants leveraging low Earth orbit satellite technology, or expanded broadband and/or wireless infrastructure from legacy providers, could also result in declining subscriber trends among Satellite customers.

Key Performance Indicators

We measure the success of our strategy using a number of key performance indicators that are defined and discussed in our 2022 Annual MD&A and this earnings release. We believe these key performance indicators allow us to appropriately measure our performance against our operating strategy and against the results of our peers and competitors. The following key performance indicators, some of which are supplementary financial measures (see "Non-GAAP and Other Financial Measures"), are not measurements in accordance with IFRS. They include:
subscriber counts;
Wireless;
Cable; and
homes passed (Cable);
Wireless subscriber churn (churn);
Wireless mobile phone average revenue per user
(ARPU);
Cable average revenue per account (ARPA);
Cable customer relationships;
Cable market penetration (penetration);
capital intensity; and
total service revenue.

Non-GAAP and Other Financial Measures

Reconciliation of adjusted EBITDA
  Three months ended September 30Nine months ended September 30
(In millions of dollars)2023202220232022
Net (loss) income(99)371 521 1,172 
Add:
Income tax expense111 133 323 421 
Finance costs600 331 1,479 946 
Depreciation and amortization1,160 644 2,949 1,928 
EBITDA1,772 1,479 5,272 4,467 
Add (deduct):
Other expense (income)426 19 381 (5)
Restructuring, acquisition and other213 85 599 252 
Adjusted EBITDA2,411 1,583 6,252 4,714 

Rogers Communications Inc.
17
Third Quarter 2023


Reconciliation of adjusted net income
  Three months ended September 30Nine months ended September 30
(In millions of dollars)2023202220232022
Net (loss) income(99)371 521 1,172 
Add (deduct):
Restructuring, acquisition and other213 85 599 252 
Depreciation and amortization on fair value increment of Shaw Transaction-related assets 1
263 — 515 — 
Loss on non-controlling interest purchase obligation 2
422 — 422 — 
Income tax impact of above items(120)(20)(281)(63)
Adjusted net income679 436 1,776 1,361 
1    Adjusted net income includes depreciation and amortization on the acquired Shaw property, plant and equipment and intangible assets based on Shaw's historical cost and depreciation policies. It therefore excludes depreciation and amortization on the fair value increment recognized on acquisition of Shaw Transaction-related property, plant and equipment and intangible assets.
2    See "Review of Consolidated Performance" for more information as to the nature of this adjustment.

Reconciliation of pro forma trailing 12-month adjusted EBITDA
  
As at September 30
(In millions of dollars)2023
Trailing 12-month adjusted EBITDA7,931 
Add (deduct):
Acquired Shaw business adjusted EBITDA - October 2022 to March 2023
1,029 
Pro forma trailing 12-month adjusted EBITDA8,960 

Reconciliation of free cash flow
  Three months ended September 30Nine months ended September 30
(In millions of dollars)2023202220232022
Cash provided by operating activities1,754 1,216 3,842 3,348 
Add (deduct):
Capital expenditures(1,017)(872)(2,988)(2,299)
Interest on borrowings, net and capitalized interest(524)(287)(1,273)(847)
Interest paid, net512 326 1,324 767 
Restructuring, acquisition and other213 85 599 252 
Program rights amortization(14)(10)(58)(49)
Change in net operating assets and liabilities(185)(154)258 (49)
Other adjustments 1
6 (25)(113)15 
Free cash flow745 279 1,591 1,138 
1    Consists of post-employment benefit contributions, net of expense, cash flows relating to other operating activities, and other investment income from our financial statements.


Rogers Communications Inc.
18
Third Quarter 2023


Rogers Communications Inc.
Interim Condensed Consolidated Statements of Income
(In millions of Canadian dollars, except per share amounts, unaudited)
  Three months ended September 30Nine months ended September 30
  2023202220232022
Revenue5,092 3,743 13,973 11,230 
Operating expenses:
Operating costs2,681 2,160 7,721 6,516 
Depreciation and amortization1,160 644 2,949 1,928 
Restructuring, acquisition and other213 85 599 252 
Finance costs600 331 1,479 946 
Other expense (income)426 19 381 (5)
Income before income tax expense12 504 844 1,593 
Income tax expense111 133 323 421 
Net (loss) income for the period(99)371 521 1,172 
(Loss) earnings per share:
Basic($0.19)$0.73$1.00$2.32
Diluted($0.20)$0.71$0.97$2.28

Rogers Communications Inc.
19
Third Quarter 2023


Rogers Communications Inc.
Interim Condensed Consolidated Statements of Financial Position
(In millions of Canadian dollars, unaudited)
As at
September 30
As at
December 31
  20232022
Assets
Current assets:
Cash and cash equivalents2,527 463 
Restricted cash and cash equivalents 12,837 
Accounts receivable4,335 4,184 
Inventories462 438 
Current portion of contract assets159 111 
Other current assets942 561 
Current portion of derivative instruments381 689 
Total current assets8,806 19,283 
Property, plant and equipment24,054 15,574 
Intangible assets18,327 12,251 
Investments1,569 2,088 
Derivative instruments829 861 
Financing receivables893 886 
Other long-term assets996 681 
Goodwill16,304 4,031 
Total assets71,778 55,655 
Liabilities and shareholders' equity
Current liabilities:
Short-term borrowings1,847 2,985 
Accounts payable and accrued liabilities3,751 3,722 
Other current liabilities316 252 
Contract liabilities662 400 
Current portion of long-term debt2,749 1,828 
Current portion of lease liabilities487 362 
Total current liabilities9,812 9,549 
Provisions57 53 
Long-term debt41,345 29,905 
Lease liabilities2,037 1,666 
Other long-term liabilities1,312 738 
Deferred tax liabilities6,248 3,652 
Total liabilities60,811 45,563 
Shareholders' equity10,967 10,092 
Total liabilities and shareholders' equity71,778 55,655 

Rogers Communications Inc.
20
Third Quarter 2023


Rogers Communications Inc.
Interim Condensed Consolidated Statements of Cash Flows
(In millions of Canadian dollars, unaudited)
  Three months ended September 30Nine months ended September 30
  2023202220232022
Operating activities:
Net (loss) income for the period
(99)371 521 1,172 
Adjustments to reconcile net (loss) income to cash provided by operating activities:
Depreciation and amortization1,160 644 2,949 1,928 
Program rights amortization14 10 58 49 
Finance costs600 331 1,479 946 
Income tax expense111 133 323 421 
Post-employment benefits contributions, net of expense21 35 25 (28)
Losses from associates and joint ventures432 29 412 29 
Other(33)(20)57 (21)
Cash provided by operating activities before changes in net operating assets and liabilities, income taxes paid, and interest paid2,206 1,533 5,824 4,496 
Change in net operating assets and liabilities185 154 (258)49 
Income taxes (paid) received(125)(145)(400)(430)
Interest paid(512)(326)(1,324)(767)
Cash provided by operating activities1,754 1,216 3,842 3,348 
Investing activities:
Capital expenditures(1,017)(872)(2,988)(2,299)
Additions to program rights(20)(17)(57)(39)
Changes in non-cash working capital related to capital expenditures and intangible assets95 118 66 22 
Acquisitions and other strategic transactions, net of cash acquired — (17,001)(9)
Other(8)12 4 73 
Cash used in investing activities(950)(759)(19,976)(2,252)
Financing activities:
Net (repayment of) proceeds received from short-term borrowings(754)134 (1,343)745 
Net issuance of long-term debt2,389 — 7,789 12,711 
Net proceeds (payments) on settlement of debt derivatives and forward contracts111 27 232 (27)
Transaction costs incurred(19)(557)(284)(726)
Principal payments of lease liabilities(99)(80)(264)(233)
Dividends paid(264)(253)(769)(757)
Cash provided by (used in) financing activities1,364 (729)5,361 11,713 
Change in cash and cash equivalents and restricted cash and cash equivalents2,168 (272)(10,773)12,809 
Cash and cash equivalents and restricted cash and cash equivalents, beginning of period359 13,796 13,300 715 
Cash and cash equivalents and restricted cash and cash equivalents, end of period2,527 13,524 2,527 13,524 
Cash and cash equivalents2,527 687 2,527 687 
Restricted cash and cash equivalents 12,837  12,837 
Cash and cash equivalents and restricted cash and cash equivalents, end of period2,527 13,524 2,527 13,524 

Rogers Communications Inc.
21
Third Quarter 2023


About Forward-Looking Information

This earnings release includes "forward-looking information" and "forward-looking statements" within the meaning of applicable securities laws (collectively, "forward-looking information"), and assumptions about, among other things, our business, operations, and financial performance and condition approved by our management on the date of this earnings release. This forward-looking information and these assumptions include, but are not limited to, statements about our objectives and strategies to achieve those objectives, and about our beliefs, plans, expectations, anticipations, estimates, or intentions.

Forward-looking information
typically includes words like could, expect, may, anticipate, assume, believe, intend, estimate, plan, project, guidance, outlook, target, and similar expressions;
includes conclusions, forecasts, and projections that are based on our current objectives and strategies and on estimates, expectations, assumptions, and other factors that we believe to have been reasonable at the time they were applied but may prove to be incorrect; and
was approved by our management on the date of this earnings release.

Our forward-looking information includes forecasts and projections related to the following items, among others:
revenue;
total service revenue;
adjusted EBITDA;
capital expenditures;
cash income tax payments;
free cash flow;
dividend payments;
the growth of new products and services;
expected growth in subscribers and the services to which they subscribe;
the cost of acquiring and retaining subscribers and deployment of new services;
continued cost reductions and efficiency improvements;
our debt leverage ratio;
the benefits expected to result from the Shaw Transaction, including corporate, operational, scale, and other synergies, and their anticipated timing; and
all other statements that are not historical facts.

Our conclusions, forecasts, and projections are based on a number of estimates, expectations, assumptions, and other factors, including, among others:
general economic and industry conditions, including the effects of inflation;
currency exchange rates and interest rates;
product pricing levels and competitive intensity;
subscriber growth;
pricing, usage, and churn rates;
changes in government regulation;
technology and network deployment;
availability of devices;
timing of new product launches;
content and equipment costs;
the integration of acquisitions; and
industry structure and stability.

Except as otherwise indicated, this earnings release and our forward-looking information do not reflect the potential impact of any non-recurring or other special items or of any dispositions, monetizations, mergers, acquisitions, other business combinations, or other transactions that may be considered or announced or may occur after the date on which the statement containing the forward-looking information is made.

Risks and uncertainties
Actual events and results can be substantially different from what is expressed or implied by forward-looking information as a result of risks, uncertainties, and other factors, many of which are beyond our control, including, but not limited to:
regulatory changes;
technological changes;
economic, geopolitical, and other conditions affecting commercial activity;
unanticipated changes in content or equipment costs;
changing conditions in the entertainment, information, and communications industries;
sports-related work stoppages or cancellations and labour disputes;
the integration of acquisitions;
litigation and tax matters;
the level of competitive intensity;
the emergence of new opportunities;
external threats, such as epidemics, pandemics, and other public health crises, natural disasters, the effects of climate change, or cyberattacks, among others;
in the event we place certain assets for sale, we may not be able to achieve the anticipated proceeds in relation to the sale of those assets and sales of assets may not be achieved within the expected timeframes or at all;
risks related to the Shaw Transaction or Freedom Transaction, including the possibility:
Rogers Communications Inc.
22
Third Quarter 2023


we may not be able to achieve the anticipated cost synergies, operating efficiencies, and other benefits of the Shaw Transaction within the expected timeframes or at all;
the integration of the businesses and operations of Rogers and Shaw may be more difficult, time-consuming, or costly than expected; and
that operating costs, customer loss, and business disruption (including, without
limitation, difficulties in maintaining relationships with employees, customers, or suppliers) may be greater than expected;
new interpretations and new accounting standards from accounting standards bodies; and
the other risks outlined in "Risks and Uncertainties Affecting our Business" in our 2022 Annual MD&A and "Updates to Risks and Uncertainties" in this earnings release.

These factors can also affect our objectives, strategies, and intentions. Many of these factors are beyond our control or our current expectations or knowledge. Should one or more of these risks, uncertainties, or other factors materialize, our objectives, strategies, or intentions change, or any other factors or assumptions underlying the forward-looking information prove incorrect, our actual results and our plans could vary significantly from what we currently foresee.

Accordingly, we warn investors to exercise caution when considering statements containing forward-looking information and caution them that it would be unreasonable to rely on such statements as creating legal rights regarding our future results or plans. We are under no obligation (and we expressly disclaim any such obligation) to update or alter any statements containing forward-looking information or the factors or assumptions underlying them, whether as a result of new information, future events, or otherwise, except as required by law. All of the forward-looking information in this earnings release is qualified by the cautionary statements herein.

Before making an investment decision
Before making any investment decisions and for a detailed discussion of the risks, uncertainties, and environment associated with our business, its operations, and its financial performance and condition, fully review the sections of this earnings release entitled "Updates to Risks and Uncertainties" and "Regulatory Developments" and fully review the sections in our 2022 Annual MD&A entitled "Regulation in our Industry" and "Environmental, Social, and Governance (ESG)", as well as our various other filings with Canadian and US securities regulators, which can be found at sedarplus.ca and sec.gov, respectively. Information on or connected to sedarplus.ca, sec.gov, our website, or any other website referenced in this document is not part of or incorporated into this earnings release.

About Rogers

Rogers is Canada's leading wireless, cable and media company that provides connectivity and entertainment to Canadian consumers and businesses across the country. Our shares are publicly traded on the Toronto Stock Exchange (TSX: RCI.A and RCI.B) and on the New York Stock Exchange (NYSE: RCI).

Investment community contactMedia contact
Paul CarpinoSarah Schmidt
647.435.6470647.643.6397
paul.carpino@rci.rogers.comsarah.schmidt@rci.rogers.com

Quarterly Investment Community Teleconference

Our third quarter 2023 results teleconference with the investment community will be held on:
November 9, 2023
8:00 a.m. Eastern Time
webcast available at investors.rogers.com
media are welcome to participate on a listen-only basis

A rebroadcast will be available at investors.rogers.com for at least two weeks following the teleconference. Additionally, investors should note that from time to time, Rogers' management presents at brokerage-sponsored investor conferences. Most often, but not always, these conferences are webcast by the hosting brokerage firm, and when they are webcast, links are made available on Rogers' website at investors.rogers.com.

Rogers Communications Inc.
23
Third Quarter 2023


For More Information

You can find more information relating to us on our website (investors.rogers.com), on SEDAR+ (sedarplus.ca), and on EDGAR (sec.gov), or you can e-mail us at investor.relations@rci.rogers.com. Information on or connected to these and any other websites referenced in this earnings release is not part of, or incorporated into, this earnings release.

You can also go to investors.rogers.com for information about our governance practices, environmental, social, and governance (ESG) reporting, a glossary of communications and media industry terms, and additional information about our business.

# # #
Rogers Communications Inc.
24
Third Quarter 2023