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Segment Information (Tables)
3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Schedule of Segment Operating Information
Our segments and their principal activities consist of the following:

SegmentDescription
Verizon
Consumer Group
Our Consumer segment provides consumer-focused wireless and wireline communications services and products. Our wireless services are provided across one of the most extensive wireless networks in the U.S. under the Verizon family of brands and through wholesale and other arrangements. We also provide fixed wireless access (FWA) broadband through our 5G or 4G LTE networks as an alternative to traditional landline internet access. Our wireline services are provided in nine states in the Mid-Atlantic and Northeastern U.S., as well as Washington D.C., over our 100% fiber-optic network through our Verizon Fios product portfolio and over a traditional copper-based network to customers who are not served by Fios.
Verizon
Business Group
Our Business segment provides wireless and wireline communications services and products, including FWA broadband, data, video and advanced communication services, corporate networking solutions, security and managed network services, local and long distance voice services and network access to deliver various Internet of Things services and products. We provide these products and services to businesses, public sector customers and wireless and wireline carriers across the U.S. and a subset of these products and services to customers around the world.
The following table provides operating financial information for our two reportable segments:

Three Months Ended March 31,
2025
2024
(dollars in millions)ConsumerBusinessTotal 
Reportable
Segments
ConsumerBusinessTotal 
Reportable
Segments
External Operating Revenues
Service(1)
$19,993 $ $19,993 $19,572 $— $19,572 
Wireless equipment4,532  4,532 4,490 — 4,490 
Other(1)(2)
1,020  1,020 943 — 943 
Enterprise and Public Sector 3,457 3,457 — 3,587 3,587 
Business Markets and Other 3,307 3,307 — 3,190 3,190 
Wholesale 515 515 — 590 590 
Intersegment revenues73 7 80 52 61 
Total Operating Revenues(3)
25,618 7,286 32,904 25,057 7,376 32,433 
Operating Expenses(4)
Cost of wireless equipment4,912 1,194 6,106 4,750 1,155 5,905 
Centrally managed network and shared service costs(5)
4,521 2,482 7,003 4,430 2,624 7,054 
Depreciation and amortization expense3,543 1,020 4,563 3,309 1,128 4,437 
Other segment expenses(6)
5,218 1,926 7,144 5,196 2,070 7,266 
Total Operating Expenses
18,194 6,622 24,816 17,685 6,977 24,662 
Operating Income$7,424 $664 $8,088 $7,372 $399 $7,771 
(1) Reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025.
(2) Other revenue includes fees that partially recover the direct and indirect costs of complying with regulatory and industry obligations and programs, leasing and interest recognized when equipment is sold to the customer by an authorized agent under a device payment plan agreement.
(3) Service and other revenues and Wireless equipment revenues included in our Business segment were approximately $6.4 billion and $866 million, respectively, for the three months ended March 31, 2025 and were approximately $6.5 billion and $871 million, respectively, for the three months ended March 31, 2024.
(4) The significant expense categories and amounts align with the segment-level information that is regularly provided to the CODM. Intersegment expenses are included within the amounts shown.
(5) Centrally managed network and shared service costs include costs for network and leased assets, supply chain and other centralized services that are allocated to our Consumer and Business segments based on proportionate usage of services.
(6) Other segment expenses for each reportable segment include certain personnel, digital content, sales-related, overhead, other direct and operating costs.

The following table provides Fios revenue for our two reportable segments and includes intersegment activity:
Three Months Ended
March 31,
(dollars in millions)20252024
Consumer$2,896 $2,896 
Business310 311 
Total Fios revenue$3,206 $3,207 
The following table provides Wireless service revenue for our two reportable segments and includes intersegment activity:
Three Months Ended
March 31,
(dollars in millions)20252024
Consumer$17,199 $16,760 
Business3,565 3,467 
Total Wireless service revenue$20,764 $20,227 
Wireless service revenue reflects the reclassification of recurring device protection and insurance related plan revenues from Other revenue into Wireless service revenue in the first quarter of 2025.
Summary of Reconciliation of Segment Operating Revenues
A reconciliation of the reportable segments' operating revenues to consolidated operating revenues is as follows:
Three Months Ended
 March 31,
(dollars in millions)20252024
Total reportable segments operating revenues
$32,904 $32,433 
Corporate and other
660 611 
Eliminations
(79)(63)
Total consolidated operating revenues$33,485 $32,981 
Summary of Reconciliation of Segment Operating Income
A reconciliation of the total reportable segments' operating income to consolidated income before provision for income taxes is as follows:
 Three Months Ended
March 31,
(dollars in millions)20252024
Total reportable segments operating income$8,088 $7,771 
Corporate and other(102)(136)
Other components of net periodic benefit charges (Note 8)(8)(8)
    Legacy legal matter
 (106)
Total consolidated operating income7,978 7,521 
Equity in earnings (losses) of unconsolidated businesses6 (9)
Other income, net121 198 
Interest expense(1,632)(1,635)
Income Before Provision For Income Taxes$6,473 $6,075