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Revenues and Contract Costs - Schedule of Cost Incurred to Obtain or Fulfill Contracts with Customers (Details) - USD ($)
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Capitalized Contract Cost [Line Items]          
Cost incurred to obtain or fulfill contracts with customers $ 4,246,000,000   $ 4,246,000,000   $ 4,489,000,000
Contract with Customer, Asset, Credit Loss Expense (Reversal) $ 0 $ 0 $ 0 $ 0  
Minimum          
Capitalized Contract Cost [Line Items]          
Deferred contract cost, amortization period 2 years   2 years    
Maximum          
Capitalized Contract Cost [Line Items]          
Deferred contract cost, amortization period 5 years   5 years    
Prepaid expenses and other          
Capitalized Contract Cost [Line Items]          
Cost incurred to obtain or fulfill contracts with customers $ 2,455,000,000   $ 2,455,000,000   2,578,000,000
Other assets          
Capitalized Contract Cost [Line Items]          
Cost incurred to obtain or fulfill contracts with customers $ 1,791,000,000   $ 1,791,000,000   $ 1,911,000,000