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Segment Information (Tables)
12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Summary of Operating Financial Information for Reportable Segments
The following table provides operating financial information for our two reportable segments:
 
(dollars in millions)
 
2018
Consumer

 
Business

 
Total 
Reportable
Segments

External Operating Revenues
 
 
 
 
 
Service
$
64,207

 
$

 
$
64,207

Wireless equipment
18,874

 

 
18,874

Other
6,447

 

 
6,447

Global Enterprise

 
11,197

 
11,197

Small and Medium Business

 
10,732

 
10,732

Public Sector and Other

 
5,830

 
5,830

Wholesale

 
3,713

 
3,713

Intersegment revenues
234

 
62

 
296

Total Operating Revenues(1)
89,762

 
31,534

 
121,296

 
 
 
 
 
 
Cost of services
15,335

 
10,859

 
26,194

Cost of wireless equipment
18,763

 
4,560

 
23,323

Selling, general and administrative expense
15,701

 
7,689

 
23,390

Depreciation and amortization expense
11,952

 
4,258

 
16,210

Total Operating Expenses
61,751

 
27,366

 
89,117

Operating Income
$
28,011

 
$
4,168

 
$
32,179

(1) Service and other revenues and Wireless equipment revenues included in our Business segment amounted to approximately $28.1 billion and $3.4 billion, respectively, for the year ended December 31, 2018.

 
(dollars in millions)
 
2017
Consumer

 
Business

 
Total 
Reportable
Segments

External Operating Revenues
 
 
 
 
 
Service
$
63,769

 
$

 
$
63,769

Wireless equipment
17,292

 

 
17,292

Other
5,735

 

 
5,735

Global Enterprise

 
11,444

 
11,444

Small and Medium Business

 
9,793

 
9,793

Public Sector and Other

 
5,652

 
5,652

Wholesale

 
3,978

 
3,978

Intersegment revenues
258

 
46

 
304

Total Operating Revenues(1)
87,054

 
30,913

 
117,967

 
 
 
 
 
 
Cost of services
14,981

 
11,094

 
26,075

Cost of wireless equipment
17,713

 
4,434

 
22,147

Selling, general and administrative expense
17,292

 
7,448

 
24,740

Depreciation and amortization expense
11,308

 
4,483

 
15,791

Total Operating Expenses
61,294

 
27,459

 
88,753

Operating Income
$
25,760

 
$
3,454

 
$
29,214

(1) Service and other revenues and Wireless equipment revenues included in our Business segment amounted to approximately $29.3 billion and $1.6 billion, respectively, for the year ended December 31, 2017.
 
(dollars in millions)
 
2016
Consumer

 
Business

 
Total 
Reportable
Segments

External Operating Revenues
 
 
 
 
 
Service
$
67,407

 
$

 
$
67,407

Wireless equipment
16,372

 

 
16,372

Other
5,505

 

 
5,505

Global Enterprise

 
11,359

 
11,359

Small and Medium Business

 
9,016

 
9,016

Public Sector and Other

 
5,115

 
5,115

Wholesale

 
4,001

 
4,001

Intersegment revenues
217

 
46

 
263

Total Operating Revenues(1)
89,501

 
29,537

 
119,038

 
 
 
 
 
 
Cost of services
15,101

 
11,436

 
26,537

Cost of wireless equipment
18,247

 
3,991

 
22,238

Selling, general and administrative expense
18,832

 
6,827

 
25,659

Depreciation and amortization expense
10,792

 
4,472

 
15,264

Total Operating Expenses
62,972

 
26,726

 
89,698

Operating Income
$
26,529

 
$
2,811

 
$
29,340

(1) Service and other revenues and Wireless equipment revenues included in our Business segment amounted to approximately $28.4 billion and $1.1 billion, respectively, for the year ended December 31, 2016.

The following table provides Fios revenues for our two reportable segments:
 
(dollars in millions)
 
Years Ended December 31,
2018

 
2017

 
2016

Consumer
$
11,056

 
$
10,903

 
$
10,503

Business
883

 
788

 
733

Total Fios revenue
$
11,939

 
$
11,691

 
$
11,236


The following table provides Wireless service revenue under our current reportable structure and includes intersegment activity:
 
(dollars in millions)
 
Years Ended December 31,
2018

 
2017

 
2016

Consumer
$
52,458

 
$
51,954

 
$
55,649

Business
10,484

 
11,094

 
10,807

Total Wireless service revenue
$
62,942

 
$
63,048

 
$
66,456


Summary of Reconciliation of Segment Operating Revenues
A reconciliation of the reportable segment operating revenues to consolidated operating revenues is as follows:
 
(dollars in millions)
 
Years Ended December 31,
2018

 
2017

 
2016

Operating Revenues
 
 
 
 
 
Total reportable segments
$
121,296

 
$
117,967

 
$
119,038

Corporate and other
9,936

 
8,098

 
5,172

Reconciling items:
 
 
 
 
 
Operating results from divested businesses (Note 3)

 
368

 
2,115

Eliminations
(369
)
 
(399
)
 
(345
)
Consolidated Operating Revenues
$
130,863

 
$
126,034

 
$
125,980



Summary of Reconciliation of Segment Operating Income
A reconciliation of the total of the reportable segments’ operating income to consolidated income before provision for income taxes is as follows:
 
(dollars in millions)
 
Years Ended December 31,
2018

 
2017

 
2016

Operating Income
 
 
 
 
 
Total reportable segments
$
32,179

 
$
29,214

 
$
29,340

Corporate and other
(1,326
)
 
(1,119
)
 
(1,236
)
Reconciling items:
 
 
 
 
 
Severance charges (Note 11)
(2,157
)
 
(497
)
 
(421
)
Other components of net periodic pension and benefit (charges) credits (Note 11)
(823
)

(800
)
 
(578
)
Net gain on sale of divested businesses (Note 3)

 
1,774

 
1,007

Acquisition and integration related charges (Note 3)
(553
)
 
(884
)
 

Gain on spectrum license transaction (Note 3)

 
270

 
142

Operating results from divested businesses

 
149

 
995

Oath goodwill impairment
(4,591
)
 

 

Product realignment charges
(451
)
 
(682
)
 

Consolidated operating income
22,278

 
27,425

 
29,249

Equity in losses of unconsolidated businesses
(186
)
 
(77
)
 
(98
)
Other income (expense), net
2,364

 
(2,021
)
 
(3,789
)
Interest expense
(4,833
)
 
(4,733
)
 
(4,376
)
Income Before (Provision) Benefit For Income Taxes
$
19,623

 
$
20,594

 
$
20,986