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Segment Financial Information
12 Months Ended
Dec. 31, 2011
Segment Reporting [Abstract]  
Segment Financial Information
Segment Financial Information
Factors used in determining the Company’s reportable segments include the nature of operating activities, economic characteristics, existence of separate senior management teams and the type of information presented to the Company’s chief operating decision-maker to evaluate its results of operations. Reportable segments with similar economic characteristics are combined.
The following is a description of the types of products and services from which each of the Company's reportable segments derives its revenues:

UnitedHealthcare includes the combined results of operations of UnitedHealthcare Employer & Individual, UnitedHealthcare Medicare & Retirement and UnitedHealthcare Community & State because they have similar economic characteristics, products and services, customers, distribution methods and operational processes and operate in a similar regulatory environment. These businesses also share significant common assets, including a contracted network of physicians, health care professionals, hospitals and other facilities, information technology infrastructure and other resources. UnitedHealthcare Employer & Individual offers a comprehensive array of consumer-oriented health benefit plans and services for large national employers, public sector employers, mid-sized employers, small businesses and individuals nationwide. UnitedHealthcare Medicare & Retirement provides health and well-being services to individuals age 50 and older, addressing their unique needs for preventive and acute health care services as well as services dealing with chronic disease and other specialized issues for older individuals. UnitedHealthcare Community & State provides health plans and care programs to beneficiaries of acute and long-term care Medicaid plans, the Children's Health Insurance Program (CHIP), Special Needs Plans and other federal and state health care programs.
OptumHealth serves the physical, emotional and financial needs of individuals, enabling consumer health management and collaborative care delivery through programs offered by employers, payers, government entities and directly with the care delivery system. OptumHealth offers personalized health management services, decision support services, access to networks of care provider specialists, well-being solutions, behavioral health management solutions, financial services and clinical services.
OptumInsight is a health information, technology, services and consulting company providing software and information products, advisory consulting services, and business process outsourcing to participants in the health care industry. Hospitals, physicians, commercial health plans, government agencies, life sciences companies and other organizations that comprise the health care system work with OptumInsight to reduce costs, meet compliance mandates, improve clinical performance and adapt to the changing health system landscape.
OptumRx offers a multitude of pharmacy benefit management services including providing prescribed medications, patient support and clinical programs. OptumRx also provides claims processing, retail network contracting, rebate contracting and management and clinical programs, such as step therapy, formulary management and disease/drug therapy management programs to achieve a low-cost, high-quality pharmacy benefit.
The Company’s accounting policies for reportable segment operations are consistent with those described in the Summary of Significant Accounting Policies (see Note 2 of Notes to the Consolidated Financial Statements). Transactions between reportable segments principally consist of sales of pharmacy benefit products and services to UnitedHealthcare customers by OptumRx, certain product offerings sold to UnitedHealthcare customers by OptumHealth, and medical benefits cost, quality and utilization data and predictive modeling sold to UnitedHealthcare by OptumInsight. These transactions are recorded at management’s estimate of fair value. Intersegment transactions are eliminated in consolidation. Assets and liabilities that are jointly used are assigned to each reportable segment using estimates of pro-rata usage. Cash and investments are assigned such that each reportable segment has at least minimum specified levels of regulatory capital or working capital for non-regulated businesses. Substantially all of the Company’s assets are held and operations are conducted in the United States.
As a percentage of the Company’s total consolidated revenues, premium revenues from CMS were 28% for the year ended
December 31, 2011 and 27% for both the years ended December 31, 2010 and 2009, most of which were generated by UnitedHealthcare Medicare & Retirement and included in the UnitedHealthcare segment.
Prior period reportable segment financial information has been recast to conform to the 2011 presentation as discussed in Note 2 of Notes to the Consolidated Financial Statements. Corporate and intersegment eliminations are presented to reconcile the reportable segment results to the consolidated results. The following table presents reportable segment financial information:
 
 
 
 
Optum
 
 
 
 
(in millions)
 
UnitedHealthcare
 
OptumHealth
 
OptumInsight
 
OptumRx
 
Total Optum
 
Corporate and
Intersegment
Eliminations
 
Consolidated
2011
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues - external customers:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
90,487

 
$
1,496

 
$

 
$

 
$
1,496

 
$

 
$
91,983

Services
 
4,291

 
628

 
1,616

 
78

 
2,322

 

 
6,613

Products
 

 
24

 
96

 
2,492

 
2,612

 

 
2,612

Total revenues - external customers
 
94,778

 
2,148

 
1,712

 
2,570

 
6,430

 

 
101,208

Total revenues - intersegment
 

 
4,461

 
958

 
16,708

 
22,127

 
(22,127
)
 

Investment and other income
 
558

 
95

 
1

 

 
96

 

 
654

Total revenues
 
$
95,336

 
$
6,704

 
$
2,671

 
$
19,278

 
$
28,653

 
$
(22,127
)
 
$
101,862

Earnings from operations
 
$
7,203

 
$
423

 
$
381

 
$
457

 
$
1,261

 
$

 
$
8,464

Interest expense
 

 

 

 

 

 
(505
)
 
(505
)
Earnings before income taxes
 
$
7,203

 
$
423

 
$
381

 
$
457

 
$
1,261

 
$
(505
)
 
$
7,959

Total Assets
 
$
52,618

 
$
6,756

 
$
5,308

 
$
3,503

 
$
15,567

 
$
(296
)
 
$
67,889

Purchases of property, equipment and capitalized software
 
$
635

 
$
168

 
$
175

 
$
89

 
$
432

 
$

 
$
1,067

Depreciation and amortization
 
$
680

 
$
154

 
$
195

 
$
95

 
$
444

 
$

 
$
1,124

2010
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues - external customers:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
84,158

 
$
1,247

 
$

 
$

 
$
1,247

 
$

 
$
85,405

Services
 
4,021

 
331

 
1,403

 
64

 
1,798

 

 
5,819

Products
 

 
19

 
93

 
2,210

 
2,322

 

 
2,322

Total revenues - external customers
 
88,179

 
1,597

 
1,496

 
2,274

 
5,367

 

 
93,546

Total revenues - intersegment
 

 
2,912

 
845

 
14,449

 
18,206

 
(18,206
)
 

Investment and other income
 
551

 
56

 
1

 
1

 
58

 

 
609

Total revenues
 
$
88,730

 
$
4,565

 
$
2,342

 
$
16,724

 
$
23,631

 
$
(18,206
)
 
$
94,155

Earnings from operations
 
$
6,740

 
$
511

 
$
84

 
$
529

 
$
1,124

 
$

 
$
7,864

Interest expense
 

 

 

 

 

 
(481
)
 
(481
)
Earnings before income taxes
 
$
6,740

 
$
511

 
$
84

 
$
529

 
$
1,124

 
$
(481
)
 
$
7,383

Total Assets
 
$
50,913

 
$
3,897

 
$
5,435

 
$
3,087

 
$
12,419

 
$
(269
)
 
$
63,063

Purchases of property, equipment and capitalized software
 
$
525

 
$
117

 
$
156

 
$
80

 
$
353

 
$

 
$
878

Depreciation and amortization
 
$
725

 
$
100

 
$
159

 
$
80

 
$
339

 
$

 
$
1,064

Goodwill impairment
 
$

 
$

 
$
172

 
$

 
$
172

 
$

 
$
172

 
 
 
 
Optum
 
 
 
 
(in millions)
 
UnitedHealthcare
 
OptumHealth
 
OptumInsight
 
OptumRx
 
Total Optum
 
Corporate and
Intersegment
Eliminations
 
Consolidated
2009
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues - external customers:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Premiums
 
$
78,251

 
$
1,064

 
$

 
$

 
$
1,064

 
$

 
$
79,315

Services
 
3,941

 
274

 
1,042

 
49

 
1,365

 

 
5,306

Products
 

 
16

 
90

 
1,819

 
1,925

 

 
1,925

Total revenues - external customers
 
82,192

 
1,354

 
1,132

 
1,868

 
4,354

 

 
86,546

Total revenues - intersegment
 

 
2,805

 
691

 
12,532

 
16,028

 
(16,028
)
 

Investment and other income
 
538

 
53

 

 
1

 
54

 

 
592

Total revenues
 
$
82,730

 
$
4,212

 
$
1,823

 
$
14,401

 
$
20,436

 
$
(16,028
)
 
$
87,138

Earnings from operations
 
$
4,833

 
$
599

 
$
246

 
$
681

 
$
1,526

 
$

 
$
6,359

Interest expense
 

 

 

 

 

 
(551
)
 
(551
)
Earnings before income taxes
 
$
4,833

 
$
599

 
$
246

 
$
681

 
$
1,526

 
$
(551
)
 
$
5,808

Total Assets
 
$
49,920

 
$
3,190

 
$
2,775

 
$
3,092

 
$
9,057

 
$
68

 
$
59,045

Purchases of property, equipment and capitalized software
 
$
482

 
$
71

 
$
129

 
$
57

 
$
257

 
$

 
$
739

Depreciation and amortization
 
$
679

 
$
105

 
$
128

 
$
79

 
$
312

 
$

 
$
991