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Allowance for Doubtful Accounts
3 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Allowance for Doubtful Accounts
Note 4—Allowance for Doubtful Accounts

In making the Company’s credit evaluations, management considers the general collection risk associated with trends in the long-term care industry. The Company establishes credit limits through payment terms with customers, performs ongoing credit evaluations and monitors accounts on an aging schedule basis to minimize the risk of loss. Despite the Company’s efforts to minimize credit risk exposure, customers could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. As a result, the Company’s future collection experience could differ significantly from historical collection trends. If the Company’s customers experience a negative impact on their cash flows, it could have a material adverse effect on the Company’s results of operations and financial condition.

The Company evaluates its accounts and notes receivable for expected credit losses quarterly. Accounts receivable are evaluated based on internally developed credit quality indicators derived from the aging of receivables. Notes receivable are evaluated based on internally developed credit quality indicators derived from management’s assessment of collection risk. At the end of each period, the Company sets a reserve for expected credit losses on standard accounts and notes receivable based on the Company’s historical loss rates. Accounts and notes receivable with an elevated risk profile, which are from customers who have filed bankruptcy or are subject to collections activity, are aggregated and evaluated to determine the total reserve for the class of receivable. Additionally, starting in the year ended December 31, 2024, for notes receivable management evaluates standard receivables based on whether the customer is current (paying within 60 days of terms) or delinquent (paying outside of 60 days of terms). As of March 31, 2025, the Genesis note receivable was classified as delinquent.
ASC 326 permits entities to make an accounting policy election not to measure an estimate for credit losses on accrued interest if those entities write off accrued interest deemed uncollectible in a timely manner. The Company follows an income recognition policy on all interest earned on notes receivable. Under such policy the Company accounts for all notes receivable on a non-accrual basis and defers the recognition of any interest income until receipt of cash payments. This policy was established based on the Company’s history of collections of interest on outstanding notes receivable, as we do not deem it probable that we will receive substantially all interest on outstanding notes receivable. Accordingly, the Company does not record a credit loss adjustment for accrued interest. Interest income from notes receivable for the three months ended March 31, 2025 and 2024 was $1.3 million and $1.1 million, respectively.

The following table presents the Company’s three tiers of notes receivable as of and for the three months ended March 31, 2025 further disaggregated by year of origination, as well as write-off activity:
Notes receivable
Amortized cost basis by origination year
20252024202320222021PriorTotal
(in thousands)
Notes receivable
Standard notes receivable$30,696 $20,727 $3,566 $13,869 $— $— $68,858 
Delinquent notes receivable$— $173 $1,641 $1,810 $671 $21,876 $26,171 
Elevated risk notes receivable$— $— $1,538 $— $— $1,491 $3,029 
Current-period gross write-offs$— $— $— $— $— $— $— 
Current-period recoveries— (295)— — — — (295)
Current-period net write-offs$— $(295)$— $— $— $— $(295)

The following table provides information as to the status of payment on the Company’s notes receivable which were past due as of March 31, 2025:
Age analysis of past-due notes receivable as of March 31, 2025
0 - 90 Days91 - 180 DaysGreater than 181 DaysTotal
(in thousands)
Notes receivable
Standard notes receivable$349 $— $— $349 
Delinquent notes receivable1
608 382 23,791 24,781 
Elevated risk notes receivable150 225 2,654 3,029 
$1,107 $607 $26,445 $28,159 
1.Included within the Delinquent notes receivable past-due balance is the entire balance of notes receivable due from Genesis.

The following tables provide a summary of the changes in the Company’s allowance for doubtful accounts on a portfolio segment basis for the three months ended March 31, 2025 and 2024, respectively:
Allowance for doubtful accounts
Portfolio Segment:December 31,
2024
Write-Offs1
Bad Debt ExpenseMarch 31,
2025
(in thousands)
Accounts receivable$87,520 $(2,328)$1,906 $87,098 
Notes receivable
Standard notes receivable$5,096 $295 $(805)$4,586 
Delinquent notes receivable6,026 — (13)6,013 
Elevated risk notes receivable2,140 — — 2,140 
Total notes receivable$13,262 $295 $(818)$12,739 
Total accounts and notes receivable$100,782 $(2,033)$1,088 $99,837 

1.Write-offs are shown net of recoveries. During the three months ended March 31, 2025, the Company collected $0.3 million of accounts and notes receivable which had previously been written-off as uncollectible.
Allowance for doubtful accounts
Portfolio segment:December 31,
2023
Reclassifications1
Write-Offs2
Bad Debt ExpenseMarch 31,
2024
(in thousands)
Accounts receivable$80,819 $— $(1,033)$4,301 $84,087 
Notes receivable
Standard notes receivable$6,125 $(2,615)$— $(463)$3,047 
Delinquent notes receivable— 2,615 — 1,083 3,698 
Elevated risk notes receivable4,755 — — — 4,755 
Total notes receivable$10,880 $— $— $620 $11,500 
Total accounts and notes receivable$91,699 $— $(1,033)$4,921 $95,587 

1.Delinquent notes receivable were identified as a new loss pool during the year ended December 31, 2024.
2.Write-offs are shown net of recoveries. During the three months ended March 31, 2024, the Company collected less than $0.1 million of accounts and notes receivable which had previously been written-off as uncollectible.