EX-99.2 3 wellsfargo4q19quarterlys.htm EXHIBIT 99.2 wellsfargo4q19quarterlys
Exhibit 99.2 4Q19 Quarterly Supplement January 14, 2020 © 2020 Wells Fargo Bank, N.A. All rights reserved.


 
Table of contents 4Q19 Results Appendix 4Q19 Earnings Pages 2 2019 Revenue and expense associated with divested businesses 4Q19 Highlights 3 and strategic loan sales 27 Year-over-year results 4 Real estate 1-4 family mortgage portfolio 28 Balance Sheet and credit overview (linked quarter) 5 Consumer credit card portfolio 29 Income Statement overview (linked quarter) 6 Auto portfolios 30 Average loans 7 Student lending portfolio 31 Period-end loans 8 Deferred compensation plan investment results 32 Commercial loan trends 9 Trading-related revenue 33 Consumer loan trends 10 Noninterest expense analysis (reference for slides 16-17) 34 Average deposit trends and costs 11 Wholesale Banking adjusted efficiency ratio for income tax credits 35 Period-end deposit trends 12 Common Equity Tier 1 36 Net interest income 13 Forward-looking statements 37 Noninterest income 14 Noninterest expense and efficiency ratio 15 Noninterest expense – linked quarter 16 Noninterest expense – year over year 17 2019 noninterest expense vs. target 18 Community Banking 19 Community Banking metrics 20-21 Wholesale Banking 22 Wealth and Investment Management 23 Credit quality 24 Capital 25 Financial results reported in this document are preliminary. Final financial results and other disclosures will be reported in our Annual Report on Form 10-K for the year ended December 31, 2019, and may differ materially from the results and disclosures in this document due to, among other things, the completion of final review procedures, the occurrence of subsequent events, or the discovery of additional information. Wells Fargo 4Q19 Supplement 1


 
4Q19 Earnings . Earnings of $2.9 billion included: Wells Fargo Net Income ($ in millions, except EPS) - $1.9 billion of operating losses including $1.5 billion, or $(0.33) per share, of litigation accruals for a variety of 6,206 6,064 matters, including previously disclosed retail sales 5,860 practices matters, as well as higher customer remediation expense (recognized in operating losses) - $362 million gain from the sale of our Eastdil Secured 4,610 (Eastdil) business (other noninterest income) • (Please see page 27 for additional information) $1.20 $1.30 - $166 million of expenses related to the strategic $1.21 reassessment of technology projects in Wealth and 2,873 Investment Management (WIM) (predominantly $0.92 equipment expense) $0.60 - $153 million linked quarter decrease in low-income housing tax credit (LIHTC) investment income reflecting a timing change of expected tax benefit recognition (other noninterest income) - $134 million gain on loan sales predominantly junior lien mortgage loans (other noninterest income) (1) 4Q18 1Q19 2Q19 3Q19 4Q19 - $125 million reserve release (provision for credit Diluted earnings per common share losses) (1) Reserve build represents the amount by which the provision for credit losses exceeds net charge-offs, while reserve release represents the amount by which net charge-offs exceed the provision for credit losses. Wells Fargo 4Q19 Supplement 2


 
4Q19 Highlights . Net income of $2.9 billion and diluted EPS of $0.60 included the impact of $1.5 billion, or Earnings $(0.33) per share, of litigation accruals (the majority of which were not tax deductible) . Positive business momentum with strong customer activity - Year-over-year (YoY) and linked quarter (LQ) growth in loans and deposits - ‘Customer Loyalty’ and ‘Overall Satisfaction with Most Recent Visit’ branch survey scores in December increased YoY - Primary consumer checking customers (1) up 2.0% YoY; the 9th consecutive quarter of YoY growth - Strong debit and credit card usage YoY • Debit card point-of-sale (POS) purchase volume (2) up 6% and consumer general purpose credit card POS purchase volume up 4% - Higher loan originations in first mortgage and auto YoY • First mortgage loan originations held-for-investment of $17.8 billion, up 79% Highlights • Consumer auto originations of $6.8 billion, up 45% - Closed referred investment assets (referrals resulting from the WIM/Community Banking partnership) up 18% YoY . Continued strong credit performance - Net charge-off rate of 32 bps was near historic lows - Nonaccrual loans as a % of total loans of 56 bps; lowest level in over 10 years . Returned $9.0 billion to shareholders through common stock dividends and net share repurchases, up from $8.8 billion in 4Q18 - Quarterly common stock dividend of $0.51 per share, up 19% YoY - Period-end common shares outstanding down 446.8 million shares, or 10% YoY (1) Customers who actively use their checking account with transactions such as debit card purchases, online bill payments, and direct deposit; reported on a one-month lag from reported quarter- end so as of November 2019 compared with November 2018. (2) Combined consumer and business debit card purchase volume dollars. Wells Fargo 4Q19 Supplement 3


 
Year-over-year results Revenue Period-end Loans Net Charge-offs ($ in millions) ($ in billions) ($ in billions) and Net Charge-off Rate (%) 962.3 953.1 86.4 85.1 2,744 2,762 0.29% 0.29% 2018 2019 2018 2019 2018 2019 Noninterest Expense Period-end Deposits Period-end Common Shares ($ in billions) ($ in billions) Outstanding (shares in millions) 1,322.6 4,581.3 1,286.2 56.1 58.2 10% 4,134.4 2018 2019 2018 2019 2018 2019 Wells Fargo 4Q19 Supplement 4


 
Balance Sheet and credit overview (linked quarter) Loans . Up $7.4 billion - Commercial loans up $3.4 billion predominantly driven by growth in commercial and industrial loans - Consumer loans up $4.0 billion on growth in first mortgage loans, credit card, and auto loans Cash and short-term . Down $8.4 billion on growth in loans and trading assets investments Debt and equity . Trading assets up $2.9 billion securities . Debt securities (AFS and HTM) down $7.0 billion as purchases were more than offset by run-off and sales; ~$15.6 billion of gross purchases in 4Q19, primarily federal agency mortgage-backed securities (MBS) in the AFS portfolio, vs. ~$29.6 billion in 3Q19 Deposits . Up $14.1 billion on higher commercial and consumer deposit balances Short-term borrowings . Down $19.4 billion on lower repurchase balances Long-term debt . Down $2.5 billion as $14.4 billion of redemptions and maturities were partially offset by $13.1 billion of issuances Total stockholders’ . Down $6.2 billion to $187.1 billion reflecting net share repurchases equity . Common shares outstanding down 134.7 million shares, or 3%, on net share repurchases of $6.9 billion Credit . Net charge-offs of $769 million, or 32 bps of average loans (annualized), up $124 million, or 5 bps . Nonperforming assets of $5.6 billion, down $333 million predominantly on lower consumer nonaccruals and lower foreclosed assets . $125 million reserve release on improved credit performance in the consumer loan portfolio and a higher probability of slightly more favorable economic conditions Period-end balances. All comparisons are 4Q19 compared with 3Q19. Wells Fargo 4Q19 Supplement 5


 
Income Statement overview (linked quarter) Total revenue . Revenue of $19.9 billion Net interest income . NII down $425 million, and NIM down 13 bps to 2.53% predominantly reflecting balance sheet repricing driven by the impact of the lower interest rate environment Noninterest income . Noninterest income down $1.7 billion - Other income down $1.2 billion from a 3Q19 that included a $1.1 billion gain from the sale of our Institutional Retirement and Trust (IRT) business and $314 million of gains from loan sales; 4Q19 included a $362 million gain from the sale of Eastdil, a $153 million decrease in low-income housing tax credit investment income, and $134 million of gains from loan sales - Market sensitive revenue (1) down $661 million predominantly driven by lower net gains from equity securities and lower net gains on trading . Please see pages 32-33 for additional information on deferred compensation and net trading gains - Mortgage banking up $317 million on $152 million higher gains primarily on higher mortgage origination activity, as well as higher gains associated with exercising servicer cleanup calls, and $165 million higher net servicing income due to a negative MSR valuation adjustment in 3Q19 - Other fees down $202 million and included a $168 million decline in commercial real estate brokerage commissions resulting from the sale of Eastdil Noninterest expense . Noninterest expense up $415 million - Personnel expense up $214 million driven by higher employee benefits expense, which included $263 million of deferred compensation expense (P&L neutral) - Equipment expense up $109 million on higher capitalized software impairment expense, and computer software licensing and maintenance costs - Operating losses flat LQ and included $1.5 billion of litigation accruals for a variety of matters, including previously disclosed retail sales practices matters, as well as higher customer remediation expense Income tax expense . 19.1% effective income tax rate included net discrete income tax expense of $303 million predominantly related to the non-tax deductible treatment of certain litigation accruals All comparisons are 4Q19 compared with 3Q19. (1) Consists of net gains from trading activities, debt securities and equity securities. Wells Fargo 4Q19 Supplement 6


 
Average loans Average Loans Outstanding . Total average loans of $956.5 billion, up $10.2 billion ($ in billions) YoY and $6.7 billion LQ - Commercial loans up $2.5 billion LQ on higher commercial 956.5 946.3 950.0 947.5 949.8 and industrial loans - Consumer loans up $4.2 billion LQ on growth in first mortgage loans, auto loans and credit card loans . Total average loan yield of 4.37%, down 24 bps LQ and 42 bps YoY reflecting the repricing impacts of lower interest rates and continued loan mix changes 4.84% 4.80% 4.79% 4.61% 4.37% 4Q18 1Q19 2Q19 3Q19 4Q19 Total average loan yield Wells Fargo 4Q19 Supplement 7


 
Period-end loans Period-end Loans Outstanding . Total period-end loans of $962.3 billion, up $9.2 billion, or ($ in billions) 1%, YoY on growth in first mortgage loans, commercial and industrial loans, auto loans and credit card loans - Strategic sales of PCI loans, predominantly Pick-a-Pay, and 953.1 948.2 949.9 954.9 962.3 the transfer of first mortgage loans to held for sale (HFS) totaled $5.8 billion in 2019 . Total period-end loans up $7.4 billion LQ on growth in commercial and industrial loans, first mortgage loans, credit card loans, and auto loans - Please see pages 9 and 10 for additional information 4Q18 1Q19 2Q19 3Q19 4Q19 Commercial Consumer . 8-quarter trend of strategic consumer loan sales and transfers to held for sale (HFS) ($ in billions) 1Q18 2Q18 3Q18 4Q18 1Q19 2Q19 3Q19 4Q19 Strategic consumer loan sales and transfers to HFS Consumer real estate PCI loan sales $ 1.6 1.3 1.7 1.6 1.6 1.9 0.5 0.0 Reliable consumer auto loans (transferred to HFS prior to sale) 1.6 0.4 First mortgage loans transferred to HFS 1.8 Wells Fargo 4Q19 Supplement 8


 
Commercial loan trends Commercial loans up $2.3 billion YoY and $3.4 billion LQ: ($ in billions, Period-end balances) B= billion, MM = million 370 Commercial and Industrial Commercial and industrial (C&I) loans up $3.3B LQ Including growth of 350 . $5.7B in Corporate & Investment Banking driven by growth in asset-backed finance, 330 and loans to financial institutions and to the tech, media and telecomm, and healthcare sectors 310 . $1.2B in the Credit Investment Portfolio primarily due to purchases of collateralized loan obligations (CLOs) in loan form 290 …partially offset by declines of . $2.6B in Commercial Banking largely middle market, and Government & Institutional 270 Banking loans . 250 $306MM in Commercial Capital as declines in Capital Finance were partially offset by 4Q18 3Q19 4Q19 seasonal strength in Commercial Distribution Finance dealer floor plan loans . $290MM in Commercial Real Estate credit facilities to REITs and other non-depository financial institutions Commercial Real Estate 150 145 140 Commercial real estate loans down $94MM LQ 135 . CRE construction up $18MM . CRE mortgage down $112MM reflecting continued credit discipline, which was partially 130 offset by origination growth 125 120 115 Lease financing up $231MM LQ primarily driven by growth in Equipment Finance 110 105 100 4Q18 3Q19 4Q19 Wells Fargo 4Q19 Supplement 9


 
Consumer loan trends Consumer loans up $6.8 billion YoY after the impact of $4.0 billion of strategic sales and $1.8 billion of first mortgage loans transferred to held for sale; up $4.0 billion LQ on growth in first mortgage loans, credit card loans and auto loans ($ in billions, Period-end balances) B= billion, MM = million . First mortgage loans up $8.8B YoY Consumer Real Estate 1-4 Credit Card . Credit card up $2.0B and $3.2B LQ 40 YoY on purchase Family First & Junior Lien - LQ increase driven by $17.8B of volume growth, and up originations and the purchase of 36 300 Mortgage $1.4B LQ driven by $2.3B of loans resulting from the seasonality 250 exercise of servicer cleanup calls, 32 200 partially offset by paydowns . Junior lien mortgage loans down 28 150 $4.9B YoY and $1.3B LQ as 100 continued paydowns more than 24 offset new originations 50 20 0 4Q18 3Q19 4Q19 4Q18 3Q19 4Q19 1-4 Family First Junior Lien Other Revolving Credit and Automobile 50 40 Installment . Auto loans up $2.8B YoY and . Other revolving credit $1.1B LQ 36 and installment loans 45 . Originations of auto loans up down $1.8B YoY on 45% YoY reflecting a renewed 32 lower margin loans, 40 emphasis on growing auto loans security-based lending 28 following the restructuring of and student loans, and 35 the business, and down 1% LQ on 24 down $470MM LQ seasonality 30 20 4Q18 3Q19 4Q19 4Q18 3Q19 4Q19 Wells Fargo 4Q19 Supplement 10


 
Average deposit trends and costs Average Deposits and Rates . Average deposits of $1.3 trillion, up $53.0 billion, or 4%, ($ in billions) YoY on growth in retail banking and Wholesale Banking - Noninterest-bearing deposits down $2.9 billion, or 1% 1,321.9 1,268.9 1,291.4 - Interest-bearing deposits up $55.9 billion, or 6% . Average deposit cost of 62 bps, up 7 bps YoY, reflecting 351.7 higher rate retail banking deposit campaign pricing for 354.6 344.5 new deposits earlier in 2019, and the continued mix shift to higher cost products - Retail banking up 24 bps - Wholesale Banking up 2 bps 946.9 970.2 914.3 - WIM down 5 bps . Average deposits up $30.5 billion, or 2%, LQ on growth 0.71% across the deposit gathering businesses 0.62% 0.55% - Noninterest-bearing deposits up $7.2 billion, or 2% - Interest-bearing deposits up $23.3 billion, or 2% . Average deposit cost down 9 bps LQ on lower deposit 4Q18 3Q19 4Q19 rates in Wholesale Banking and WIM reflecting the lower interest rate environment Noninterest-bearing deposits Interest-bearing deposits - Wholesale Banking down 19 bps Average deposit cost - WIM down 12 bps - Retail banking up 2 bps Wells Fargo 4Q19 Supplement 11


 
Period-end deposit trends Period-end Deposits . Period-end deposits of $1.3 trillion, up $36.4 billion, or ($ in billions) 3%, YoY 1,322.6 . Period-end deposits up $14.1 billion, or 1%, LQ 1,286.2 1,308.5 - Wholesale Banking deposits up $15.9 billion, or 4%, on growth in financial institutions, Middle Market Banking, and Government & Institutional Banking reflecting 429.7 436.7 452.6 both seasonality and growth in existing and new client deposit balances 88.3 84.2 72.5 - Corporate Treasury deposits including brokered CDs down 29.2 23.1 19.1 $11.7 billion, or 14% - Mortgage escrow deposits down $6.1 billion, or 21%, largely reflecting seasonal property tax payments Consumer and small business banking deposits (1) of $774.4 749.1 758.4 774.4 - billion, up $16.0 billion, or 2%, and included: • Higher retail banking deposits largely driven by growth in high- yield savings and interest-bearing checking • Higher WIM deposits as brokerage clients’ reallocation of cash 4Q18 3Q19 4Q19 into higher yielding liquid alternatives stabilized in the quarter Wholesale Banking Corporate Treasury including brokered CDs Mortgage Escrow Consumer and Small Business Banking Deposits (1) (1) Total deposits excluding mortgage escrow and wholesale deposits (Wholesale Banking, and Corporate Treasury including brokered CDs). Wells Fargo 4Q19 Supplement 12


 
Net interest income Net Interest Income . Net interest income decreased $1.4 billion, or 11%, YoY and ($ in millions) $425 million, or 4%, LQ; linked quarter decrease reflected declines from: 12,644 12,311 12,095 - Balance sheet repricing including the impact of a lower 11,625 interest rate environment 11,200 - $104 million lower hedge ineffectiveness accounting results (2) - $74 million higher MBS premium amortization resulting from higher prepays (4Q19 MBS premium amortization was $445 million vs. $371 million in 3Q19) - Partially offset by balance sheet growth . Average earning assets up $18.7 billion LQ: 2.94% 2.91% 2.82% - Debt securities up $13.7 billion 2.66% - Loans up $6.7 billion 2.53% - Mortgage loans held for sale up $1.3 billion - Equity securities up $1.2 billion - Short-term investments / fed funds sold down $3.4 billion . NIM of 2.53% down 13 bps LQ and included: 4Q18 1Q19 2Q19 3Q19 4Q19 - ~(9) bps from balance sheet mix and repricing Net Interest Margin (NIM) - ~(2) bps from MBS premium amortization Average - ~(2) bps from hedge ineffectiveness accounting results rates 4Q18 1Q19 2Q19 3Q19 4Q19 1 Month LIBOR 2.35 % 2.50 % 2.44 % 2.17 % 1.79 % 3 Month LIBOR 2.62 2.69 2.51 2.20 1.93 Fed Funds Target Rate 2.29 2.50 2.50 2.29 1.83 10 Year (1) CMT = Constant Maturity Treasury rate. CMT (1) 3.04 2.65 2.33 1.79 1.80 (2) Total hedge ineffectiveness accounting (including related economic hedges) of $(58) million in the quarter included $(69) million in net interest income and $11 million in other income. In 3Q19 total hedge ineffectiveness accounting (including related economic hedges) was $16 million and included $35 million in net interest income and $(19) million in other income. Wells Fargo 4Q19 Supplement 13


 
Noninterest income . vs vs Deposit service charges up $60 million LQ and included higher ($ in millions) 4Q19 3Q19 4Q18 commercial deposit service charges Noninterest income - Commercial (40% of total) was up on seasonally higher treasury Service charges on deposit accounts $ 1,279 5 % 9 management fees and a lower earnings credit rate offset Trust and investment fees: • Earnings credit rate (ECR) offset (results in lower fees for commercial Brokerage advisory, commissions customers) was down $12 million LQ, and $2 million YoY and other fees 2,380 1 1 . Trust and investment fees up $13 million Trust and investment management 728 - (9) - Brokerage advisory, commissions and other fees up $34 million on Investment banking 464 (4) 22 higher retail brokerage advisory fees (priced at the beginning of the Card fees 1,020 (1) 4 quarter) and higher transaction revenue Other fees 656 (24) (26) - Investment banking fees down $20 million from a strong 3Q19 Mortgage banking 783 68 68 . Other fees down $202 million and included a $168 million decline in Insurance 98 8 (10) commercial real estate brokerage commissions reflecting the sale of Net gains from trading activities 131 (53) n.m. Eastdil (Please see page 27 for additional information) Net losses on debt securities (8) n.m. n.m. . Mortgage banking up $317 million Net gains from equity securities 451 (53) n.m. - Net gains on mortgage loan originations up $152 million on higher Lease income 343 (15) (15) origination volumes, as well as higher gains associated with exercising Other 335 (78) (56) servicer cleanup calls Total noninterest income $ 8,660 (17) % 4 - Servicing income up $165 million from a 3Q19 that included a negative MSR valuation adjustment 10,385 . Trading gains down $145 million from a strong 3Q19 (Please see page 33 for additional information) 9,298 9,489 . Net gains from equity securities down $505 million as lower gains 8,336 8,660 from our affiliated venture capital and private equity partnerships were partially offset by $240 million higher deferred compensation gains (P&L neutral) (Please see page 32 for additional information) . Lease income down $59 million largely driven by reductions in the lease portfolio . Other income down $1.2 billion on lower gains from the sale of businesses ($362 million gain from the sale of Eastdil in 4Q19 vs. $1.1 billion gain from the sale of our IRT business in 3Q19), lower gains on the sale of loans ($134 million in 4Q19 vs. $314 million in 4Q18 1Q19 2Q19 3Q19 4Q19 3Q19), and $153 million lower LIHTC investment income Wells Fargo 4Q19 Supplement 14


 
Noninterest expense and efficiency ratio (1) vs vs . Noninterest expense up $415 million LQ ($ in millions) 4Q19 3Q19 4Q18 - Personnel expense up $214 million Noninterest expense • Salaries up $26 million Salaries $ 4,721 1 % 4 Commission and incentive compensation 2,651 (3) 9 • Commission and incentive compensation down $84 million and Employee benefits 1,436 23 n.m. included lower revenue-related incentive compensation Equipment 802 16 25 • Employee benefits expense up $272 million and included $258 Net occupancy 749 (1) 2 million higher deferred compensation expense (P&L neutral) (Please see page 32 for additional information) Core deposit and other intangibles 26 (4) (90) FDIC and other deposit assessments 130 40 (15) - Equipment expense up $109 million on higher capitalized Outside professional services (2) 876 6 4 software impairment expense, and computer software Operating losses (2) 1,916 - n.m. licensing and maintenance costs reflecting the strategic Other (2) 2,307 1 (11) reassessment of technology projects in WIM Total noninterest expense $ 15,614 3 % 17 - FDIC and other deposit assessments up $37 million - Outside professional services expense (2) up $53 million driven by higher legal expense and higher project spend in technology 15,199 15,614 - Operating losses (2) flat and included $1.5 billion of litigation 13,916 accruals for a variety of matters, including previously 13,339 13,449 78.6% disclosed retail sales practices matters, as well as higher 69.1% customer remediation expense 64.4% 63.6% 62.3% 4Q18 1Q19 2Q19 3Q19 4Q19 Efficiency Ratio (1) Efficiency ratio defined as noninterest expense divided by total revenue (net interest income and noninterest income). (2) The sum of Outside professional services expense, Operating losses and Other expense equals Other noninterest expense in the Consolidated Statement of Income, pages 19 and 20 of the press release. Wells Fargo 4Q19 Supplement 15


 
Noninterest expense – linked quarter ($ in millions) $17,000 $16,000 $15,614 $320 $54 $21 $13 $99 $15,199 Infrastructure Third Party “Running the “Running the Higher equipment Compensation & ($92) $15,000 Services: Business” – Non Business” – expense driven by Benefits: Revenue- Higher outside Discretionary: Discretionary: the strategic $258 million related professional Higher FDIC Higher postage, reassessment of higher deferred Lower revenue- services expense stationary and technology $14,000 compensation related incentive expense driven supplies, largely projects in WIM expense (P&L compensation, by legal and offset by lower neutral) and partially offset technology- advertising and higher salaries by higher related project promotion $13,000 expense primarily operating lease spend expense, and driven by a expense lower travel and change in staffing entertainment mix expense $12,000 $11,000 $10,000 $9,000 $8,000 3Q19 4Q19 For analytical purposes, we have grouped our noninterest expense into these six categories. Please see page 34 for additional information. Wells Fargo 4Q19 Supplement 16


 
Noninterest expense – year over year ($ in millions) $17,000 $16,000 $174 $15,614 $1,030 ($19) $15,000 Infrastructure: “Running the $1,096 $66 Higher equipment Business” – expense driven by Discretionary: the strategic Lower travel and $14,000 ($72) “Running the reassessment of Third Party entertainment, Revenue- Business” – Non technology projects Services: and advertising $13,339 related: Discretionary: in WIM Higher contract Lower Higher operating and promotion Compensation & services expense $13,000 operating lease losses, partially expense Benefits: and higher expense, offset by lower $691 million higher outside partially offset core deposit and deferred professional by higher other intangibles $12,000 compensation services expense expense (P&L commissions amortization neutral) and higher and incentive expense salaries expense compensation $11,000 on staffing mix in Home changes and annual Lending and salary increase WIM $10,000 $9,000 $8,000 4Q18 4Q19 For analytical purposes, we have grouped our noninterest expense into these six categories. Please see page 34 for additional information. Wells Fargo 4Q19 Supplement 17


 
2019 noninterest expense vs. target . Total noninterest expense in 2019 of $58.2 billion Total Noninterest Expense included $4.3 billion of operating losses and $739 million 2019 Actual and 2019 Target of deferred compensation expense ($ in billions) 58.2 . 2019 noninterest expense excluding $3.7 billion of operating losses in excess of $600 million and excluding 52.0 - 53.0 $739 million of deferred compensation expense (P&L neutral) = $53.7 billion . 4Q19 noninterest expense was higher than expected and contributed to us exceeding our 2019 expense target by 53.7 $718 million as a result of: – Higher than forecasted outside professional services expense – Impairments and other write-downs 2019 Actual 2019 Target • Expense related to the strategic reassessment of technology projects in WIM Represents $3.7 billion of operating 2019 target excludes annual • Impairment on railcars losses in excess of $600 million in operating losses in excess of $600 – Higher personnel-related accruals, including severance 2019 million, such as litigation and Represents deferred compensation remediation accruals and penalties, expense of $739 million in 2019 and excludes deferred compensation expense . Please see page 32 for additional information on deferred compensation. Wells Fargo 4Q19 Supplement 18


 
Community Banking vs vs . Net income of $429 million, down 86% YoY primarily ($ in millions) 4Q19 3Q19 4Q18 reflecting higher operating losses, and down 57% LQ Net interest income $ 6,527 (4) % (11) predominantly due to lower net interest income, lower Noninterest income 3,995 (11) (3) net gains from equity securities, and higher personnel Provision for credit losses 522 (14) (2) expense Noninterest expense 9,029 3 28 Key metrics Income tax expense 497 (25) (22) . See pages 20 and 21 for additional information Segment net income $ 429 (57) % (86) . 5,352 retail bank branches reflects 174 branch ($ in billions) consolidations in 2019, including 44 in 4Q19 Avg loans $ 462.5 1 1 . Consumer auto originations of $6.8 billion, down 1% LQ Avg deposits 794.6 1 5 on seasonality, but up 45% YoY reflecting a renewed emphasis on growing auto loans following the 4Q19 3Q19 4Q18 restructuring of the business Key Metrics: . Mortgage originations of $60 billion (held-for-sale = Total Retail Banking branches 5,352 5,393 5,518 $42 billion and held-for-investment = $18 billion), up 3% LQ and 58% YoY - 50% of originations were for purchases, compared with ($ in billions) 4Q19 3Q19 4Q18 60% in 3Q19 and 78% in 4Q18 Auto originations $ 6.8 6.9 4.7 - 1.21% residential held for sale production margin (1), Home Lending stable LQ and up 32 bps YoY Applications $ 72 85 48 Application pipeline 33 44 18 - $1.4 billion of originations directed to held for sale for Originations 60 58 38 future securitizations (1) Residential HFS production margin 1.21 % 1.21 % 0.89 (1) Production margin represents net gains on residential mortgage loan origination/sales activities divided by total residential held for sale mortgage originations. Wells Fargo 4Q19 Supplement 19


 
Community Banking metrics Customers and Active Accounts (in millions) 4Q19 3Q19 2Q19 1Q19 4Q18 vs. 3Q19 vs. 4Q18 Digital (online and mobile) Active Customers (1) (2) 30.3 30.2 30.0 29.8 29.2 0% 4% Mobile Active Customers (1) (2) 24.4 24.2 23.7 23.3 22.8 1% 7% Primary Consumer Checking Customers (1) (3) 24.4 24.3 24.3 23.9 23.9 0.1% 2.0% Consumer General Purpose Credit Card Active Accounts (4)(5) 8.1 8.1 8.0 7.8 8.0 1% 2% . Digital (online and mobile) active customers (1) (2) of 30.3 million, up modestly LQ and up 4% YoY reflecting improvements in user experience and increased customer awareness of digital services – Mobile active customers (1) (2) of 24.4 million, up 1% LQ and 7% YoY reflecting improvements in user experience and increased customer awareness of digital services . Primary consumer checking customers (1) (3) of 24.4 million, up 2.0% YoY . Consumer general purpose credit card active accounts (4) (5) of 8.1 million, up 1% LQ and 2% YoY driven by growth in direct mail and digital channels Customer Experience Survey Scores with Branch (period-end) 4Q19 3Q19 2Q19 1Q19 4Q18 vs. 3Q19 vs. 4Q18 Customer Loyalty 64.2% 66.0% 65.1% 64.1% 60.2% (180) bps 399 Overall Satisfaction with Most Recent Visit 79.9% 81.4% 80.9% 80.2% 78.7% (152) 121 . ‘Customer Loyalty’ and ‘Overall Satisfaction with Most Recent Visit’ branch survey scores in December increased YoY (1) Metrics reported on a one-month lag from reported quarter-end; for example, 4Q19 data as of November 2019 compared with November 2018. (2) Digital and mobile active customers is the number of consumer and small business customers who have logged on via a digital or mobile device in the prior 90 days. (3) Customers who actively use their checking account with transactions such as debit card purchases, online bill payments, and direct deposit. (4) Accounts having at least one POS transaction, including POS reversal, during the period. (5) Credit card metrics shown in the table are for general purpose cards only. Wells Fargo 4Q19 Supplement 20


 
Community Banking metrics Balances and Activity (in millions, except where noted) 4Q19 3Q19 2Q19 1Q19 4Q18 vs. 3Q19 vs. 4Q18 Consumer and Small Business Banking Deposits (Average) ($ in billions) $ 763.2 749.5 742.7 739.7 736.3 2% 4% Teller and ATM Transactions (1) 315.1 324.3 327.3 313.8 334.8 -3% -6% [Purchase] Volume ?? #DIV/0! Debit Cards (2) POS Transactions 2,344 2,344 2,336 2,165 2,249 0% 4% POS Purchase Volume (billions) $ 95.2 92.6 93.2 86.6 89.8 3% 6% Consumer General Purpose Credit Cards (3) ($ in billions) POS Purchase Volume $ 21.0 20.4 20.4 18.3 20.2 3% 4% Outstandings (Average) 32.3 31.7 30.9 30.7 30.2 2% 7% . Average consumer and small business banking deposit balances up 2% LQ and 4% YoY . Teller and ATM transactions (1) of 315.1 million in 4Q19, down 3% LQ on seasonality, and down 6% YoY due to continued customer migration to digital channels . Debit cards (2) and consumer general purpose credit cards (3): - Point-of-sale (POS) debit card transactions stable LQ, and up 4% YoY on stronger usage per account - POS debit card purchase volume up 3% LQ due to seasonality associated with holiday spending, and up 6% YoY on higher transaction volume - POS consumer general purpose credit card purchase volume up 3% LQ on seasonality associated with holiday spending, and up 4% YoY on higher transaction volume - Consumer general purpose credit card average balances of $32.3 billion, up 2% LQ and up 7% YoY driven by purchase volume growth (1) Teller and ATM transactions reflect customer transactions completed at a branch teller line or ATM and does not include customer interactions with a branch banker. Management uses this metric to help monitor customer traffic trends within the Company’s Retail Banking business. (2) Combined consumer and business debit card activity. (3) Credit card metrics shown in the table are for general purpose cards only. Wells Fargo 4Q19 Supplement 21


 
Wholesale Banking . vs vs Net income of $2.5 billion, down 7% YoY and 6% LQ ($ in millions) 4Q19 3Q19 4Q18 predominantly reflecting lower revenue . Net interest income down 3% LQ as the impact of the lower Net interest income $ 4,248 (3) % (10) interest rate environment was partially offset by higher trading- Noninterest income 2,311 (10) 6 related net interest income and higher deposit balances Provision for credit losses 124 35 n.m. . Noninterest income down 10% LQ on lower market sensitive Noninterest expense 3,743 (4) (7) revenue, commercial real estate brokerage fees, LIHTC investment income, and lease income, partially offset by a $362 Income tax expense 197 (37) (22) million gain from the sale of Eastdil Segment net income $ 2,493 (6) % (7) . Provision for credit losses increased $32 million LQ on lower recoveries and higher lease financing losses ($ in billions) . Noninterest expense down 4% LQ largely driven by the sale of Avg loans $ 476.5 - 1 Eastdil Avg deposits 447.4 6 6 Lending-related . Unfunded lending commitments up 5% YoY and 3% LQ 4Q19 3Q19 4Q18 . (6) (1) Revolving loan utilization stable YoY and LQ Efficiency ratio 57.1 % 56.0 58.1 . Total assets under lease stable LQ as growth in Equipment Adjusted efficiency ratio for income tax 52.0 51.8 53.1 Finance loans was largely offset by lower operating leases credits (2) included in Other Assets vs vs Treasury Management ($ or # in billions) 4Q19 3Q19 4Q18 . Treasury management revenue down 1% YoY, but up 1% LQ on Key Metrics: seasonally higher volumes Lending-related . ACH payment transactions originated (3) up 13% YoY on large Unfunded lending commitments $ 343 3 % 5 customer volume growth and up 6% LQ largely driven by Assets under lease 28 - (2) seasonality (4) Commercial mortgage servicing - 3rd party . Commercial card spend volume of $8.8 billion, up 1% YoY on unpaid principal balance 566 1 2 increased transaction volumes, and stable LQ (5) Treasury Management Investment Banking (3) . ACH payment transactions originated (#) 2.0 6 13 Full year 2019 U.S. investment banking market share of 3.7% vs. Commercial card spend volume (4) $ 8.8 - 1 full year 2018 of 3.2% on higher market share in loan syndications and high grade debt capital markets (DCM) Investment Banking (5) Total U.S. market share (%) 3.7 50 bps (1) The efficiency ratio is noninterest expense divided by total revenue (net interest income and noninterest income). (2) The adjusted efficiency ratio for income tax credits, which includes tax equivalent adjustments for High grade DCM U.S. market share (%) 7.7 20 bps income tax credits related to our low-income housing and renewable energy investments, is a non-GAAP financial Loan syndications U.S. market share (%) 4.9 90 bps measure. For additional information, including a corresponding reconciliation to GAAP financial measures, see page 35. (3) Includes ACH payment transactions originated by the entire company. (4) Includes commercial card volume for the entire company. (5) Full year 2019. Source: Dealogic U.S. investment banking fee market share. (6) Reported on a one-month lag from reported quarter-end; for example, 4Q19 data as of November 2019. Wells Fargo 4Q19 Supplement 22


 
Wealth and Investment Management vs vs . Net income of $254 million, down 63% YoY on higher ($ in millions) 4Q19 3Q19 4Q18 noninterest expense, including higher operating losses, and Net interest income $ 910 (8) % (18) down 80% LQ primarily due to a $1.1 billion gain on the sale Noninterest income 3,161 (24) 11 of our IRT business in 3Q19 Reversal of provision for credit . Net interest income down 8% LQ substantially all due to the losses (1) n.m. (67) lower interest rate environment Noninterest expense 3,729 9 23 . Noninterest income down 24% LQ largely driven by the Income tax expense 85 (80) (63) 3Q19 gain on the sale of our IRT business, partially offset by higher net gains from equity securities on higher deferred Segment net income $ 254 (80) % (63) compensation plan investments (P&L neutral), and higher ($ in billions) brokerage advisory, commissions and other fees Avg loans $ 77.1 2 3 . Noninterest expense up 9% LQ, primarily due to higher Avg deposits 145.0 2 (7) operating losses, higher employee benefits expense from vs vs increased deferred compensation plan expense, and higher ($ in billions, except where noted) 4Q19 3Q19 4Q18 equipment expense Key Metrics: (1) WIM Segment Highlights WIM Client assets ($ in trillions) $ 1.9 1 % 10 . WIM total client assets of $1.9 trillion, up 10% YoY primarily Retail Brokerage due to higher market valuations, partially offset by net Client assets ($ in trillions) $ 1.6 1 11 outflows in the Correspondent Clearing business Advisory assets 590 4 18 . 4Q19 closed referred investment assets (referrals resulting IRA assets 435 5 16 from the WIM/Community Banking partnership) of $2.6 Financial advisors (#) 13,512 (2) (3) billion were flat LQ and up 18% YoY Wealth Management Retail Brokerage Client assets $ 240 4 7 . Advisory assets of $590 billion, up 18% YoY primarily driven Wells Fargo Asset Management by higher market valuations, partially offset by net outflows Total AUM (2) 509 1 9 in the Correspondent Clearing business Wells Fargo Funds AUM 220 1 14 Wells Fargo Asset Management (2) (1) WIM Client Assets reflect Brokerage & Wealth assets, including Wells Fargo Funds holdings . Total AUM of $509 billion, up 9% YoY primarily driven by and deposits. higher market valuations and money market net inflows, (2) Wells Fargo Asset Management Total AUM not held in Brokerage & Wealth client assets excluded from WIM Client Assets. partially offset by equity and fixed income net outflows Wells Fargo 4Q19 Supplement 23


 
Credit quality Provision Expense and Net Charge-offs . Net charge-offs of $769 million, up $124 million LQ ($ in millions) . 0.32% net charge-off rate, up 5 bp LQ - Commercial losses of 16 bps, up 5 bps LQ largely driven by lower recoveries and higher lease financing losses primarily 845 769 related to railcar leases 721 695 695 Consumer losses of 51 bps, up 5 bps LQ driven by 653 645 644 - seasonality in credit card, automobile and other revolving 521 503 credit and installment . NPAs decreased $333 million LQ - Nonaccrual loans decreased $199 million, including a $141 million decline in consumer nonaccruals reflecting improvement in all asset classes 0.30% 0.30% 0.28% 0.27% 0.32% - Foreclosed assets down $134 million 4Q18 1Q19 2Q19 3Q19 4Q19 . $125 million reserve release on improved credit Provision Expense Net Charge-offs Net Charge-off Rate performance in the consumer loan portfolio and a higher probability of slightly more favorable economic conditions Nonperforming Assets . Allowance for credit losses = $10.5 billion ($ in billions) - Allowance covered 3.4x annualized 4Q19 net charge-offs 7.3 7.0 0.4 Current expected credit loss (CECL) adoption 0.5 6.3 . We expect to recognize a $1.3 billion reduction in our 0.4 6.0 0.5 5.6 allowance for credit losses (ACL) and a corresponding 0.3 increase in retained earnings (before tax) related to the 6.9 6.5 adoption of CECL on January 1, 2020, predominantly 5.9 reflecting: 5.5 5.3 - Commercial ACL expected to be $2.9 billion lower under CECL reflecting shorter contractual maturities and the benign credit environment 4Q18 1Q19 2Q19 3Q19 4Q19 - Consumer ACL expected to be $1.5 billion higher under Nonaccrual loans Foreclosed assets CECL reflecting longer or indeterminate maturities, net of recoveries in collateral value predominantly related to residential mortgage loans, which had previously been written down significantly below current recovery value Wells Fargo 4Q19 Supplement 24


 
Capital Common Equity Tier 1 Ratio (1) Capital Position . Common Equity Tier 1 ratio of 11.1% at 12/31/19 (1) was well above both the regulatory minimum of 9% and 11.9% 12.0% 11.7% 11.6% our current internal target of 10% 11.1% Capital Return . Period-end common shares outstanding down 134.7 million shares, or 3%, LQ - Settled 141.1 million common share repurchases - Issued 6.4 million common shares . Capital levels well above regulatory requirements and internal targets, enabling significant capital returns to shareholders - Returned $9.0 billion to shareholders in 4Q19, up 2% YoY • Net share repurchases of $6.9 billion • Quarterly common stock dividend of $0.51 per share, up 19% YoY 4Q18 1Q19 2Q19 3Q19 4Q19 Estimated Total Loss Absorbing Capacity (TLAC) Update . As of 12/31/19, our eligible external TLAC as a percentage of total risk-weighted assets was 23.2% (2) compared with the required minimum of 22.0% (1) 4Q19 capital ratio is a preliminary estimate. See page 36 for additional information regarding the Common Equity Tier 1 capital ratio. (2) 4Q19 TLAC ratio is a preliminary estimate. Wells Fargo 4Q19 Supplement 25


 
Appendix


 
2019 Revenue and expense associated with divested businesses and strategic loan sales 2019 results included $4.2 billion of revenue and $638 million of direct expense from business divestitures and strategic consumer loan sales Business divestitures and strategic consumer loan sales . The gains on the sale of our IRT business and Eastdil, and the revenue generated and direct expenses incurred prior to those business sales, as well as the gains from consumer loan sales are summarized in the table below (indirect expenses are not included): – Starting in 3Q19, IRT has a transition services agreement where we recognize transition services fee income associated with the reimbursement by the buyer of certain costs we incur to administer the client assets until they are fully transitioned to the buyer’s platform ($ in millions) 2019 1Q 1Q Direct 2Q 2Q Direct 3Q 3Q Direct 4Q 4Q Direct Total Total Direct Timing of Sale Business or Loans Sold Revenue Expense Revenue Expense Revenue Expense Revenue Expense Revenue Expense Business Divestitures 3Q19 IRT $ Gain on sale 1,100 1,100 - Revenue / Direct Expense 118 67 116 63 94 94 97 97 425 321 4Q19 Eastdil Gain on sale 362 362 - Revenue / Direct Expense 84 75 107 97 173 145 - - 364 317 Consumer Loan Sale Gains 1Q19 Pick-a-Pay PCI loans $ 608 608 - 2Q19 Pick-a-Pay PCI loans 721 721 - Consumer real estate 3Q19 first lien mortgage loans, 314 largely Pick-a-Pay PCI 314 - Consumer real estate 4Q19 loans, predominantly 134 junior lien mortgage 134 - Total $ 810 142 944 160 1,681 239 593 97 4,028 638 . Additionally, net interest income earned in 2019 on the consumer real estate mortgage loans, predominantly Pick-a-Pay PCI loans, sold in 2019 was ~$150 million Wells Fargo 4Q19 Supplement 27


 
Real estate 1-4 family mortgage portfolio ($ in millions) 4Q19 3Q19 4Q18 Linked Quarter Change Year-over-Year Change Real estate 1-4 family first mortgage loans: $ 293,847 290,604 285,065 $ 3,243 1 % $ 8,782 3 % Nonaccrual loans 2,150 2,261 3,183 (111) (5) (1,033) (32) as % of loans 0.73 % 0.78 % 1.12 % (5) bps (39) bps Net charge-offs/(recoveries) $ (3) (5) (22) $ 2 (40) $ 19 (86) as % of average loans (0.00) % (0.01) % (0.03) % 1 bps 3 bps Real estate 1-4 family junior lien mortgage loans: $ 29,509 30,838 34,398 $ (1,329) (4) $ (4,889) (14) Nonaccrual loans 796 819 945 (23) (3) (149) (16) as % of loans 2.70 % 2.66 % 2.75 % 4 bps (5) bps Net charge-offs/(recoveries) $ (16) (22) (10) $ 6 (27) % $ (6) 60 % as % of average loans (0.20) % (0.28) % (0.11) % 8 bps (9) bps . First mortgage loans up $3.2 billion LQ as $17.8 billion . Pick-a-Pay portfolio decreased $551 million LQ to $8.9 of originations, and the purchase of $2.3 billion of loans billion resulting from the exercise of servicer cleanup calls, were - Non-PCI loans of $8.4 billion, down $520 million, or 6%, partially offset by paydowns LQ primarily reflecting loans paid-in-full - Net charge-offs up $2 million on lower recoveries - PCI loans of $519 million, down $32 million LQ - Nonaccrual loans decreased $111 million, or 5%, LQ • $20 million reclassified from nonaccretable to - First lien home equity lines of $10.4 billion, down $338 accretable yield in 4Q19 million . Junior lien mortgage loans down $1.3 billion, or 4%, LQ as paydowns more than offset new originations Loan balances as of period-end. Wells Fargo 4Q19 Supplement 28


 
Consumer credit card portfolio ($ in millions, except where noted) 4Q19 3Q19 4Q18 Linked Quarter Change Year-over-Year Change Credit card outstandings $ 41,013 39,629 39,025 $ 1,384 3 % $ 1,988 5 % Net charge-offs 350 319 338 31 10 12 4 as % of avg loans 3.48 % 3.22 % 3.54 % 26 bps (6) bps 30+ days past due $ 1,078 997 1,017 $ 81 8 $ 61 6 as % of loans 2.63 % 2.52 % 2.61 11 bps 2 bps Key Metrics: Purchase volume $ 23,126 22,533 22,252 $ 593 3 $ 874 4 POS transactions (millions) 341 337 329 4 1 12 4 New accounts (1) (thousands) 366 469 449 (103) (22) (83) (18) POS active accounts (thousands) (2) 8,998 8,985 8,879 13 - % 119 1 % . Credit card outstandings up 3% LQ reflecting seasonal holiday spend and payment activity, and up 5% YoY on purchase volume growth - General purpose credit card outstandings up 4% LQ and up 6% YoY - Purchase dollar volume up 3% LQ on holiday spend volume, and up 4% YoY on higher transaction volume - New accounts (1) down 22% LQ due to seasonality and the continued review of our digital channel, and down 18% YoY as we continued to review our digital channel • 40% of general purpose credit card new accounts were originated through digital channels, stable LQ and down from 43% in 4Q18 . Net charge-offs up $31 million, or 26 bps, LQ primarily driven by seasonality, and up $12 million YoY largely driven by portfolio growth of $2.0 billion . 30+ days past due were up $81 million, or 11 bps, LQ on seasonality, and up $61 million YoY Loan balances as of period-end. (1) Includes consumer general purpose credit card as well as certain co-brand and private label relationship new account openings. (2) Accounts having at least one POS transaction, including POS reversal, during the period. Wells Fargo 4Q19 Supplement 29


 
Auto portfolios ($ in millions) 4Q19 3Q19 4Q18 Linked Quarter Change Year-over-Year Change Consumer: Auto outstandings $ 47,873 46,738 45,069 $ 1,135 2 % $ 2,804 6 % Indirect outstandings 47,258 46,004 44,008 1,254 3 3,250 7 Direct outstandings 615 734 1,061 (119) (16) (446) (42) Nonaccrual loans 106 110 130 (4) (4) (24) (18) as % of loans 0.22 % 0.24 % 0.29 % (2) bps (7) bps Net charge-offs $ 87 76 133 $ 11 14 $ (46) (35) as % of avg loans 0.73 % 0.65 % 1.16 % 8 bps (43) bps 30+ days past due $ 1,229 1,101 1,505 $ 128 12 $ (276) (18) as % of loans 2.57 % 2.36 % 3.34 % 21 bps (77) bps Commercial: Auto outstandings $ 10,740 10,562 11,281 $ 178 2 $ (541) (5) Nonaccrual loans 14 14 15 - - (1) (7) as % of loans 0.13 % 0.13 % 0.13 % (0) bps (0) bps Net charge-offs $ 2 1 2 $ 1 - % $ - - % as % of avg loans 0.09 % 0.05 % 0.06 % 4 bps 3 bps Consumer Portfolio Commercial Portfolio . Auto outstandings of $47.9 billion, up 2% LQ and 6% YoY . Loans of $10.7 billion, up 2% LQ on seasonality - 4Q19 originations of $6.8 billion, down 1% LQ on seasonality, but up reflecting higher dealer floor plan utilization and 45% YoY reflecting a renewed emphasis on growing auto loans down 5% YoY following the restructuring of the business . Nonaccrual loans down $4 million LQ and $24 million YoY . Net charge-offs up $11 million LQ on seasonality, and down $46 million YoY predominantly driven by lower early losses from higher quality originations . 30+ days past due increased $128 million LQ and decreased $276 million YoY largely driven by higher quality originations Loan balances as of period-end. Wells Fargo 4Q19 Supplement 30


 
Student lending portfolio ($ in millions) 4Q19 3Q19 4Q18 Linked Quarter Change Year-over-Year Change Private outstandings $ 10,608 10,827 11,220 $ (219) (2) % $ (612) (5) % Net charge-offs 37 29 36 8 28 1 3 as % of avg loans 1.38 % 1.07 % 1.26 % 31 bps 12 bps 30+ days past due $ 187 175 190 $ 12 7 % $ (3) (2) % as % of loans 1.75 % 1.62 % 1.69 % 13 bps 6 bps . $10.6 billion private loan outstandings, down 2% LQ and down 5% YoY on higher paydowns - Average FICO of 760 and 84% of the total outstandings have been co-signed - Originations increased 16% YoY driven by higher originations for student loan consolidations . Net charge-offs increased $8 million LQ due to seasonality of repayments and increased $1 million YoY . 30+ days past due increased $12 million LQ and decreased $3 million YoY Loan balances as of period-end. Wells Fargo 4Q19 Supplement 31


 
Deferred compensation plan investment results . Wells Fargo’s deferred compensation plan allows eligible team members the opportunity to defer receipt of current compensation to a future date . Certain team members within Wholesale Banking, and Wealth and Investment Management have mandatory deferral plans as part of their incentive compensation plans . To neutralize the impact of market fluctuations resulting from team member elections, which are recognized in employee benefits expense, we enter into economic hedges through the use of equity securities and the offsetting revenue is recognized in net interest income and net gains from equity securities ($ in millions) 4Q19 3Q19 2Q19 1Q19 4Q18 vs 3Q19 vs 4Q18 Net interest income $ 26 13 18 13 23 $ 13 3 Net gains (losses) from equity securities 236 (4) 87 345 (452) 240 688 Total revenue (losses) from deferred compensation plan investments 262 9 105 358 (429) 253 691 Employee benefits expense (1) 263 5 114 357 (428) 258 691 Income (loss) before income tax expense $ (1) 4 (9) 1 (1) $ (5) - . 2019 employee benefits expense (1) was a $739 million expense, compared with a $242 million benefit in 2018 (1) Represents change in deferred compensation plan liability. Wells Fargo 4Q19 Supplement 32


 
Trading-related revenue ($ in millions) 4Q19 3Q19 4Q18 Linked Quarter Change Year-over-Year Change Trading-related revenue Net interest income $ 852 838 789 $ 14 2 % $ 63 8 % Net gains on trading activities 131 276 10 (145) (53) 121 n.m. Trading-related revenue $ 983 1,114 799 $ (131) (12) % $ 184 23 % . Fixed income, currencies and commodity trading (FICC) generated 88% of total trading-related revenue in 4Q19 . Trading-related revenue of $983 million was down $131 million, or 12%, LQ: - Net interest income increased $14 million, or 2% - Net gains on trading activities down $145 million, or 53%, primarily driven by higher trading losses in asset-backed securities, and lower credit trading and equities trading . Trading-related revenue was up $184 million, or 23%, YoY: - Net interest income increased $63 million, or 8%, primarily driven by higher average trading assets reflecting increased customer demand for U.S. Treasury and agency bonds - Net gains on trading activities up $121 million reflecting increased trading in rates and commodities, as well as stronger credit trading, partially offset by higher losses in asset-backed trading, as well as lower foreign exchange and equities trading Wells Fargo 4Q19 Supplement 33


 
Noninterest expense analysis (reference for slides 16-17) For analytical purposes, we have grouped our noninterest expense into six categories: Compensation & Benefits: Salaries, benefits and non-revenue-related incentive compensation Revenue-related: Incentive compensation directly tied to generating revenue; businesses with expenses directly tied to revenue (operating leases, insurance) Third Party Services: Expenses related to the use of outside parties, such as legal and consultant costs “Running the Business” – Non Discretionary: Expenses that are costs of doing business, including foreclosed asset expense and FDIC assessments “Running the Business” – Discretionary: Travel, advertising, postage, etc. Infrastructure: Equipment, occupancy, etc. Wells Fargo 4Q19 Supplement 34


 
Wholesale Banking adjusted efficiency ratio for income tax credits We also evaluate our Wholesale Banking operating segment based on an adjusted efficiency ratio for income tax credits. The adjusted efficiency ratio for income tax credits is a non-GAAP financial measure and represents noninterest expense divided by total revenue plus income tax credits related to our low-income housing and renewable energy investments and related tax equivalent adjustments Management believes that the adjusted efficiency ratio for income tax credits is a useful financial measure because it enables investors and others to compare efficiency results from both taxable and tax-advantaged sources on a consistent basis The table below provides a reconciliation of this non-GAAP financial measure to GAAP financial measures ($ in millions) 4Q19 3Q19 2Q19 1Q19 4Q18 Wholesale Banking adjusted efficiency ratio for income tax credits: Total revenue (A) $ 6,559 6,942 7,065 7,111 6,926 Adjustments: Income tax credits related to our low-income housing and renewable 478 422 423 427 486 energy investments (included in income tax expense) Tax equivalent adjustments related to income tax credits (1) 160 141 141 142 163 Adjusted total revenue (B) 7,197 7,505 7,629 7,680 7,575 Noninterest expense (C) 3,743 3,889 3,882 3,838 4,025 Efficiency ratio (C)/(A) 57.1 % 56.0 54.9 54.0 58.1 Adjusted efficiency ratio for income tax credits (C)/(B) 52.0 % 51.8 50.9 50.0 53.1 (1) Based on our combined federal statutory rate and composite state income tax rates. Wells Fargo 4Q19 Supplement 35


 
Common Equity Tier 1 Wells Fargo & Company and Subsidiaries COMMON EQUITY TIER 1 UNDER BASEL III (1) Estimated Dec 31, Sep 30, Jun 30, Mar 31, Dec 31, (in billions, except ratio) 2019 2019 2019 2019 2018 Total equity $ 188.0 194.4 200.0 198.7 197.1 Adjustments: Preferred stock (21.5 ) (21.5) (23.0 ) (23.2 ) (23.2) Additional paid-in capital on ESOP preferred stock (0.1 ) (0.1) (0.1 ) (0.1 ) (0.1) Unearned ESOP shares 1.1 1.1 1.3 1.5 1.5 Noncontrolling interests (0.8 ) (1.1) (1.0 ) (0.9 ) (0.9) Total common stockholders' equity 166.7 172.8 177.2 176.0 174.4 Adjustments: Goodwill (26.4 ) (26.4) (26.4 ) (26.4 ) (26.4) Certain identifiable intangible assets (other than MSRs) (0.4 ) (0.5) (0.5 ) (0.5 ) (0.6) Goodwill and other intangibles on nonmarketable equity securities (included in other assets) (2.1 ) (2.3) (2.3 ) (2.1 ) (2.2) Applicable deferred taxes related to goodwill and other intangible assets (2) 0.8 0.8 0.8 0.8 0.8 Other 0.2 0.3 0.4 0.3 0.4 Common Equity Tier 1 under Basel III (A) 138.8 144.7 149.2 148.1 146.4 Total risk-weighted assets (RWAs) anticipated under Basel III (3)(4) (B) $ 1,247.7 1,246.2 1,246.7 1,243.1 1,247.2 Common Equity Tier 1 to total RWAs anticipated under Basel III (4) (A)/(B) 11.1 % 11.6 12.0 11.9 11.7 (1) Basel III capital rules, adopted by the Federal Reserve Board on July 2, 2013, revised the definition of capital, increased minimum capital ratios, and introduced a minimum Common Equity Tier 1 (CET1) ratio. The rules are being phased in through the end of 2021. Fully phased-in capital amounts, ratios and RWAs are calculated assuming the full phase-in of the Basel III capital rules. The Basel III capital requirements for calculating CET1 and tier 1 capital, along with RWAs, are fully phased-in. (2) Determined by applying the combined federal statutory rate and composite state income tax rates to the difference between book and tax basis of the respective goodwill and intangible assets at period end. (3) The final Basel III capital rules provide for two capital frameworks: the Standardized Approach and the Advanced Approach applicable to certain institutions. Accordingly, in the assessment of our capital adequacy, we must report the lower of our CET1, tier 1 and total capital ratios calculated under the Standardized Approach and under the Advanced Approach. Because the final determination of our CET1 ratio and which approach will produce the lower CET1 ratio as of December 31, 2019, is subject to detailed analysis of considerable data, our CET1 ratio at that date has been estimated using the Basel III definition of capital under the Basel III Standardized Approach RWAs. The capital ratio for September 30, June 30 and March 31, 2019, and December 31, 2018, was calculated under the Basel III Standardized Approach RWAs. (4) The Company’s December 31, 2019, RWAs and capital ratio are preliminary estimates. Wells Fargo 4Q19 Supplement 36


 
Forward-looking statements This document contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. In addition, we may make forward-looking statements in our other documents filed or furnished with the SEC, and our management may make forward-looking statements orally to analysts, investors, representatives of the media and others. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “target,” “projects,” “outlook,” “forecast,” “will,” “may,” “could,” “should,” “can” and similar references to future periods. In particular, forward-looking statements include, but are not limited to, statements we make about: (i) the future operating or financial performance of the Company, including our outlook for future growth; (ii) our noninterest expense and efficiency ratio; (iii) future credit quality and performance, including our expectations regarding future loan losses and allowance levels; (iv) the appropriateness of the allowance for credit losses; (v) our expectations regarding net interest income and net interest margin; (vi) loan growth or the reduction or mitigation of risk in our loan portfolios; (vii) future capital or liquidity levels or targets and our estimated Common Equity Tier 1 ratio under Basel III capital standards; (viii) the performance of our mortgage business and any related exposures; (ix) the expected outcome and impact of legal, regulatory and legislative developments, as well as our expectations regarding compliance therewith; (x) future common stock dividends, common share repurchases and other uses of capital; (xi) our targeted range for return on assets, return on equity, and return on tangible common equity; (xii) the outcome of contingencies, such as legal proceedings; and (xiii) the Company’s plans, objectives and strategies. Forward-looking statements are not based on historical facts but instead represent our current expectations and assumptions regarding our business, the economy and other future conditions. Investors are urged to not unduly rely on forward-looking statements as actual results could differ materially from expectations. Forward-looking statements speak only as of the date made, and we do not undertake to update them to reflect changes or events that occur after that date. For more information about factors that could cause actual results to differ materially from expectations, refer to the “Forward-Looking Statements” discussion in Wells Fargo’s press release announcing our fourth quarter 2019 results and in our most recent Quarterly Report on Form 10-Q, as well as to Wells Fargo’s other reports filed with the Securities and Exchange Commission, including the discussion under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2018. Wells Fargo 4Q19 Supplement 37