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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Revenue $ 120,879 $ 119,876
Costs and expenses:    
Selling 5,419 5,137
General and administrative 18,491 19,152
Depreciation and amortization of intangible assets 13,791 14,179
Other operating expense 3,439 2,077
Operating loss (16,330) (15,507)
Other expense:    
Interest expense, net (13,463) (13,838)
Other expense (223) (463)
Loss before income taxes (30,016) (29,808)
Income tax benefit 1,638 2,178
Consolidated net loss $ (28,378) $ (27,630)
Net loss attributable to common shareholders:    
Basic (in dollars per share) $ (0.83) $ (1.02)
Diluted (in dollar per share) $ (0.83) $ (1.02)
Weighted-average number of common shares outstanding:    
Basic (in shares) 34,370 27,160
Diluted (in shares) 34,370 27,160
Service    
Revenue $ 59,721 $ 53,557
Costs and expenses:    
Cost of revenue (excluding depreciation and amortization of intangible assets) 43,739 39,244
Product    
Revenue 61,158 66,319
Costs and expenses:    
Cost of revenue (excluding depreciation and amortization of intangible assets) $ 52,330 $ 55,594