EX-2 3 tm2034669d4_ex2.htm EXHIBIT 2

Exhibit 2

ASX Release2 November 2020Westpac FY20 Presentation and Investor Discussion PackLevel 18, 275 Kent Street Sydney, NSW, 2000Westpac Banking Corporation (“Westpac”) today provides the attached Westpac FY20 Presentation and Investor Discussion Pack.For further information:David Lording Andrew Bowden Group Head of Media Relations Head of Investor Relations 0419 683 411 0438 284 863This document has been authorised for release by Tim Hartin, General Manager & Company Secretary.

 

 

 

219_2-19_page_01.gif  Presentation and Investor Discussion Pack 2020 FULL YEAR FINANCIAL RESULTS FOR THE 12 MONTHS ENDED 30 SEPTEMBER 2020 WESTPAC BANKING CORPORATION ABN 33 007 457 141 Fix. Simplify. Perform. Financial results throughout this presentation are in Australian dollars and are based on cash earnings unless otherwise stated. Refer page 29 for definition. Results principally cover the 2H20, 1H20 and 2H19 periods. Comparison of 2H20 versus 1H20 (unless otherwise stated).

 

 

 

 

219_2-19_page_02.gif Westpac 2020Full Year ResultsIndex 2020 Full Year Results Presentation3 Investor Discussion Pack of 2020 Full Year Results26 Overview27 Results29 Governance and risk management33 Customer franchise36 Digital transformation37 Sustainability40 Earnings drivers43 Revenue44 Expenses47 Impairment charges48 COVID-19 deferral packages49 Credit quality and provisions57 Provisions58 Credit quality59 Australian mortgage asset quality70 Capital, Funding and Liquidity77 Divisional results86 Consumer88 Business89 Westpac Institutional Bank90 Westpac New Zealand91 Specialist Businesses95 Economics96 Appendix and Disclaimer109 Contact us118 Disclaimer119

 

 

 

 

219_2-19_page_03.gif  PeterKing Chief Executive Officer

 

 

 

 

219_2-19_page_04.gif  Earnings •Cash earnings $2.6bn, disappointing result; environment and our own issues •$3.2bn impairment charge up 4x •Notable items1: ($2.6bn) after tax including $1.3bn provision for AUSTRAC penalty Capital •CET1 capital ratio at 11.1% •Pro forma CET1 after Zip sale 11.2% •FY20 dividend 31 cents per share, fully underwritten DRP Asset quality•Asset quality: stress emerging, less than expected •Provision coverage increased 64bps to 171bps2 •Customers on deferral reducing to $17.6bn from $64.8bn provided3 Strategy reset •Clear purpose: focused on banking in Australia and New Zealand •Lines of Business operating model adopted •Three priorities: Fix, Simplify, Perform 1 References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations. 2 Total Provisions to Credit Risk Weighted Assets. 2 Australian deferral packages.

 

 

 

 

219_2-19_page_05.gif  1 Cash earnings is a measure of profit generated from ongoing operations for further detail see page 29. 2 Impairment charge to average loans annualised. 3 Cash EPS is cash earnings divided by weighted average ordinary shares. 4 Return on equity is cash earnings divided by average ordinary equity. 5 Cash earnings basis. 6 References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations.

 

 

 

 

219_2-19_page_06.gif  FY20 Cash earnings ($m)FY20 – FY19 % Change 1 References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations.

 

 

 

 

219_2-19_page_07.gif  Stressed exposures as a % of TCE1Australian mortgage delinquencies (%) 3.20 Watchlist & substandard 90+ day past due (dpd) and not impaired Impaired 3.0 90+ day past due30+ day past due 2.0 2.14 1.62 2.07 2.17 1.24 1.60 1.32 1.91 0.85 1.0 0.0 Sep-17Mar-18Sep-18Mar-19Sep-19Mar-20Sep-20 Australian unsecured consumer delinquencies (%) 0.85 1.24 0.99 1.20 1.051.081.10 1.20 0.62 6.0 5.0 90+ day past due 30+ day past due 0.46 0.35 0.31 0.71 0.26 0.54 0.65 0.33 0.560.55 0.55 0.50 0.430.480.50 0.80 4.0 3.0 2.0 3.62 2.09 0.670.58 0.44 0.25 0.340.39 Sep-10 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Sep-17 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 1.0 0.0 Sep-17Mar-18Sep-18Mar-19Sep-19Mar-20Sep-20 1 TCE is total committed exposure.

 

 

 

 

219_2-19_page_08.gif  Deferral packages at 28 Oct 2020 ($bn)1 MortgagesBusiness Impairment charges and provision cover ($m and bps) Impairment charge ($m) 64.8 2 Total provisions to CRWA (%) 10.1 Mortgages: ~4% of book Business: ~2% of book3 17.6 1.0 54.7 16.6 1.57% 1,983 1.07% 1.10% 825 115 170255 Packages providedPackages outstanding 4Q191Q202Q203Q204Q20 1 Australia only. Business packages outstanding represents customers on deferral who are yet to end their 6 month deferral package of the original $10.1bn provided. Check-ins on customers granted packages are underway. 2 CRWA is Credit Risk Weighted Assets. 3 Refers to customers eligible for deferral package i.e Total committed exposure less than $10m.

 

 

 

 

219_2-19_page_09.gif  CET1 capital ratio (% and bps) 10.67 6323 Up 14 bps (58) (14) 10.81 37 Up 32 bps (5) 11.1311.21 Dividend considerations •Final dividend 31 cents fully franked •Payout ratio of 49% based on FY20 statutory earnings •Using DRP to offset capital impact ‒1.5% discount to DRP price ‒Full underwrite of DRP •Intending to return to half yearly dividend cycle Pro forma capital •Pro forma capital ratio includes benefit of sale of Zip Co Limited of 8bps

 

 

 

 

219_2-19_page_10.gif Our strategy. Purpose 50 Markets, products, customers Fix Simplify Perform Priorities • Risk management • Risk culture • Customer remediation & pain points • IT complexity Streamline and focus the business • Exit non-core businesses and consolidate international • Reduce products, simplify customer offer • Lines of Business operating model • Transform using digital and data to enhance the customer experience Sustainable long-term returns • Customer service – market leading • Growth in key markets • Re-set cost base • Enhance returns, optimise capital • Strong balance sheet Values 10Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

219_2-19_page_11.gif Completed this year. Fix Simplify Perform • Settled AUSTRAC proceedings, and 2 US class actions • New function: Financial Crime, Compliance & Conduct • Hired 400 Risk, Compliance & Financial crime experts • New purpose, values & behaviours • Launched Customer Outcomes & Risk Excellence (CORE) program to enhance management of non-financial risk • Increased stability of IT infrastructure, 70% reduction in outage times1 • Paid $280m to customers for all remediation programs • Set up Specialist Businesses division, completed review of non-core businesses • Agreed sale of vendor finance • Exited energy trading desk • Removed 40 fees2 • Established Lines of Business model with end-to-end accountability • Completed Customer Service Hub roll-out in Westpac; 65% of loan documents digital • New complaint management system • Footprint consolidation: 740 ATMs sold to Prosegur & 40 branches3 closed • Supported customers through COVID-19 with $64.8bn packages3 • Strong balance sheet; CET1 11.1% • Mortgage Line of Business up and running • Digital progress: Apple Pay and new banking app rollout • Afterpay Bank-as-service partnership • Employee engagement 73% 1 High severity incidents. 2 In Consumer division. 3 Total across the Group. 4 Australia only. 11Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

219_2-19_page_12.gif Priorities for FY21. Fix Simplify Perform • Continue to strengthen risk management ‒ Financial Crime remediation ‒ Deliver CORE Program ‒ Reduce correspondent bank relationships • Accelerate customer payments & complete Advice remediation • Enhance performance culture • Complete multi-year technology plan • Portfolio simplification ‒ Continue to exit non-core businesses ‒ Close 5 international offices • System simplification ‒ Complete migration of BT Wrap customers and advisers to Panorama ‒ CSH roll-out mortgages to regional brands and brokers • Further migrate customers to current products • Embed Lines of Business model • Support customers through COVID-19 • Mortgage growth in line with major banks by 2H211 • Set a 3 year cost plan • Maintain balance sheet strength and return focus 1 Refers to the monthly growth rate for Australian housing lending outstanding. 12Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

219_2-19_page_13.gif  MichaelRowland Chief Financial Officer

 

 

 

 

219_2-19_page_14.gif  Cash earnings ($m) 2H20 – 1H20 1,298 (184) 2,835 (1,220) 1,3992,392 (315) (3)(353) 1,615 993 Up 19% Core earnings down 12% Up 63% 1 References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations. 2 NCI is non-controlling interests.

 

 

 

 

219_2-19_page_15.gif  Notable items ($m after tax) Notable items detail 2H191H20 2H20 AUSTRAC proceedings-(1,027) (415) Remediation and litigation(341)(258) (182) Intangible write-down-(46) (568) Asset sales / revaluation42(68) (55) Wealth reset(36)-- Total cash earnings impact(335)(1,399) (1,220) • Includes provisions for estimated refunds, costs and litigation • Remediation mostly top ups of existing programs, costs higher as we seek to accelerate payout • Write-off of Life insurance and Auto Finance goodwill. Impairment of some capitalised software • Losses on revaluation of life insurance liabilities and on sale of Vendor finance, partly offset by a revaluation of Zip investment

 

 

 

 

219_2-19_page_16.gif  CET1 Capital ratio (%)LCR1 quarterly average (%) NSFR2 (%) 11.1 151 122 10.7 10.8 132 140 112 117 Sep-19Mar-20Sep-20 Sep-19Mar-20Sep-20 Sep-19Mar-20Sep-20 Customer deposit to loan ratio (%)RBA Term Funding Facility allowance ($bn) 80 Wholesale funding outstanding ($bn) RBA Term Funding Facility Long term Additional Supplementary 76 73 11.9 1.8 Short term 139141 18 116 Initial 17.917.9 10110588 Sep-19Mar-20Sep-20 TFFDrawn down Sep-19Mar-20Sep-20 1 LCR is Liquidity Coverage Ratio. 2 NSFR is Net Stable Funding Ratio.

 

 

 

 

219_2-19_page_17.gif  Net mortgage movements ($bn)Annualised change (%) 1H192H191H20 2H20 Owner occupied222 2 Investor-(1)(6) (7) Fixed rate (% of flow)363520 30 (3.5)(4.7) 1H192H191H202H20 Mortgage flows ($bn)Portfolio mix (% of total) 446 201 (13) (13) Mar-19Sep-19Mar-20 Sep-20 Principal & interest667074 76 Interest only312723 21 Line of credit333 3 Investor393838 37 Mar-20New lending excl. Refinance Net refinanceProperty sale and other PaydownSep-20

 

 

 

 

219_2-19_page_18.gif  Net interest margin (% and bps) Includes 4bps of front book/back book pressure 2.133bps2.16(1bp)(7bps)5bps(3bps)(7bps) 0.120.12 2.012.04 3Q20 NIM: 2.05% 4Q20 NIM: 2.02% 1bp2.04(1bp)2.03 0.130.13 Treasury & Markets impact on NIM Down 12bps 1.911.90 NIM excl. Treasury & Markets Tractor rate1 (%)Customer deposit mix ($bn) Low rate Australian deposits 3% 2% Tractor •2H20 tractor impact (3bps) •Majority of impact in next 24 months Term depositsSavingsTransaction 525544555 161185208 $bn and % total deposits 1%3 year swap rate (spot) Hedged capital: $55bn Deposits priced <25bps 31-March $160bn 33% Deposits priced <25bps 30-September $196bn 41% Hedged deposits: $53bn 0% 203 39% 187 34% 163 29% Sep-17Sep-18Sep-19Sep-20 Sep-19Mar-20Sep-20 1 Tractor is the blended average rate earned on hedged capital and low rate deposits.

 

 

 

 

219_2-19_page_19.gif Non-interest income. Up 11% including notable items in 2H20, flat excluding notable items1 Net Fees1 9%Wealth and Insurance1 12%Trading and Other1 2% Down $79m • Lower cards from decline in activity, particularly international spend • COVID-19 fee waivers • Lower activity reduced account and transaction fees 9471 Up $68m • Insurance up $105m from lower claims • Funds income down from: − Lower margins − Lower FUA, markets and early super withdrawals • Other – improved return on capital Up $8m • $109m positive CVA movement • FX and commodities lower including Energy exit partly offset by higher fixed income • Other – FX translation loss from closure of an office in Asia 9021 297277 8231 249 8021 71 272 5621 6301 43 4171439 27426922610 459417 443429 499 2H191H202H20 2H191H202H20 (26) (52) Cards & merchants Other fees Business & institutional Other Insurance Funds 2H191H202H20 OtherTrading 1 Excluding notable items. References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations.

 

 

 

 

 

2140_21-40_page_01.gif 2H20 expenses. Up 6%, 7% excluding notable items1 Expenses ($m) 2H20 – 1H20 1,283 6,540 6,160 (1,256) 4,904 113 (232) 109 226 1375,257 Up 7% Up 6% 11211 1H201H20 notable items 1H20 excl. notable items BAUStructural productivity InvestmentRisk & Compliance COVID-192H20 excl. notable items 2H20 notable items 2H20 1 References to notable items in this release include (after tax) provisions related to AUSTRAC proceedings; estimated refunds, costs and litigation; write-down of intangible items; and asset sales/revaluations. 2 BAU is business as usual. 20Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

2140_21-40_page_02.gif  Investment spend ($m) Risk and complianceGrowth and productivityOther technologyAmortisation 799 694 565 614618 1,4641,506 1,720 1,2271,256 278325 377503806 778792 890784664 171139197219250 FY16FY17FY18FY19FY20

 

 

 

 

2140_21-40_page_03.gif Credit impairment charge composition. ($m) Individually assessed provisions Collectively assessed provisionsTotal New IAPs1 Write-backs & recoveries Write-offs direct Other movement in CAP2 2,238 1,619 One large name in WIB, several small names across Business and WIB 940 170 351283 (170)(170)(147) 535 438438 (74) 366 461 2H191H202H202H191H202H202H191H202H202H191H202H202H191H202H20 1 IAP is individually assessed provisions. 2 CAP is collectively assessed provisions.

 

 

 

 

2140_21-40_page_04.gif  Expected credit loss provisions on loans and credit commitments ($m) Total ECL provisions $6,163m Includes $31m of provisions for debt securities Forecasts for base case economic scenario3 At March 2020At September 2020 2020202120202021 3,913 Up $1,853m (47%) 5,766 Up $366m (6%) 6,132 GDP growth(5.0%)4.0%(3.5%)2.5% Unemployment 6.8%6.0%7.8%7.5% Residential property prices(15%)(5%)(5.3%)(0.4%) Sep-19Mar-20Sep-20 Change in expected credit loss (ECL) provisions Changes 2H20 Sep 19 –Mar 20 – Mar 201 Sep 202 Portfolio movements$272m $439m Economic forecast and weightings$1,135m ($88m) Overlays$446m $15m Total increase in ECL provisions$1,853m $366m • Higher stress in at risk sectors e.g accommodation and commercial property • Economic backdrop slightly improved • No change to economic scenario weightings • Overlays for customers on deferral packages • Overlays for higher risk business segments lower due to releases including transfers to the underlying portfolio reflecting individual reviews • Bushfire overlay removed and drought overlays reduced 1 Minor changes to economic forecasts and overlays prior to COVID-19 are included within portfolio movements for the first half. 2 Includes the reclassification of a ($190m) offset for economic model adjustments from Portfolio movements to Economic forecast and weightings for 3Q20. 3 GDP and Residential property price growth is annual growth to December each year. Unemployment rate forecast is as at year end.

 

 

 

 

2140_21-40_page_05.gif  CET11 capital ratio (% and bps) CRWA2 sensitivity Central economic estimate V-shaped recession, mortgage delinquencies 1.5x current levels, business downgrades across a range Downside W shaped recovery, mortgage delinquencies 2x current levels, further 37(11) 1 511.13 of sectors downgrades FY20 Actual~0.8ppts~0.8ppts 10.81 CRWA/ EAD3 CET11 FY21~3ppts~3ppts FY22~2ppts~3ppts FY20 Actual ~(16bps) ~(16bps) FY21 ~(64bps) ~(66bps) FY22 ~(36bps) ~(59bps) Mar-20 Cash Capital RWA FX Sep-20 earnings deductions movement translation and other impact

 

 

 

 

2140_21-40_page_06.gif  1 The information on this page contains ‘forward-looking statements’ and statements of expectation reflecting Westpac’s current views on future events. They are subject to change without notice and certain risks, uncertainties and assumptions which are, in many instances, beyond its control. They have been based upon management's expectations and beliefs concerning future developments and their potential effect on Westpac. Should one or more of the risks or uncertainties materialise, or should underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied in such statements. Investors should not place undue reliance on forward-looking statements and statements of expectation. Except as required by law, Westpac is not responsible for updating, or obliged to update, any matter arising after the date of this presentation. The information in this page is subject to the information in Westpac’s ASX filings, including in its 2020 Full Year Financial Results and 2020 Annual Report, and elsewhere in this presentation. 2 System growth is Westpac Economics forecast for Australian banking system to September 2021. 3 Mortgages refers to the monthly growth rate in Australian housing lending outstanding.

 

 

 

 

2140_21-40_page_07.gif  Investor Discussion Pack Fix. Simplify. Perform.

 

 

 

 

2140_21-40_page_08.gif  Overview

 

 

 

 

2140_21-40_page_09.gif Westpac Group at a glance. Australia’s First Bank. WBC listed on ASX & NZX Strategy •In its 204th year, Australia’s first bank and first company, opened 1817 •Australia’s 2nd largest bank and 27th largest bank in the world, ranked by market capitalisation1 •Well positioned across key markets with a service-led strategy focused on customers •Supporting consumers and businesses in Australia and New Zealand •Unique portfolio of brands providing a range of financial services across consumer, business and institutional banking, and wealth administration •Capital ratios are in the top quartile globally, with sound credit quality •Credit ratings2 AA-/ Aa3 / A+ •Continued sustainability commitment3 Five operating divisions Consumer Specialist Businesses Pacific Business Westpac Institutional Bank (WIB) Westpac New ZealandNew Zealand Key financial data for Full Year 2020 Customers14.1m Australian household deposit market share4 21% Reported net profit after tax$2,290m Cash earnings$2,608m Expense to income ratio8 61.6% Australian mortgage market share522% Common equity Tier 1 capital ratio (APRA basis)11.1% Australian business credit market share5 16% New Zealand deposit market share6 18% New Zealand consumer lending market share6 19% Australian wealth platforms market share7 18% Return on equity8 3.8% Total assets$912bn Total liabilities$844bn Market capitalisation9 $61bn 1 30 September 2020 Source: S&P Capital IQ, based in US$. 2 S&P Global Ratings, Moody’s Investors Service and Fitch Ratings respectively. Moody’s Investor Services has Westpac on a stable outlook. S&P Global Ratings and Fitch Ratings have Westpac on a negative outlook. 3 Awarded Silver - DJSI 2020 Year Book, Rated A – MSCI-ESG, Medium ESG Risk Band – Sustainalytics. 4 APRA Banking Statistics, September 2020. 5 RBA Financial Aggregates, September 2020. 6 RBNZ, September 2020. 7 Strategic Insights June 2020. All Master Funds Admin. 8 Cash earnings basis. 9 Based on share price at 30 September 2020 of $16.84.

 

 

 

 

2140_21-40_page_10.gif Cash earnings and reported net profit reconciliation. Results Cash earnings1 policy FY20 ($m) FY20-FY19 2H20-1H20 % chg% chg Cash earnings Cash EPS (cents) Reported net profit Reported EPS (cents) 2,608 72.5 2,290 63.7 (62) 63 (63) 61 (66) (8) (68) (8) •This measure has been used in the Australian banking market for over 15 years and management believes it is the most effective way to assess performance for the current period against prior periods and to compare performance across divisions and across peer companies •To calculate cash earnings, reported net profit is adjusted for: − Material items that key decision makers at the Westpac Group believe do not reflect the Group’s operating performance − Items that are not normally considered when dividends are recommended, such as the impact of treasury shares and economic hedging impacts − Accounting reclassifications between individual line items that do not impact reported results Reported net profit and cash earnings ($bn) Reported net profit and cash earnings adjustments ($m) FY19 FY20 Reported net profit6,784 Fair value (gain)/ loss on economic hedges35 Ineffective hedges(20) Adjustments related to Pendal Group 45 Treasury shares5 2,290 362 (61) 31 (14) Cash earnings6,849 2,608 7.4 7.88.08.18.18.1 6.8 6.8 2.3 2.6 FY16FY17FY18FY19FY20 1 Cash earnings is not a measure of cash flow or net profit determined on a cash accounting basis, as it includes non-cash items reflected in net profit determined in accordance with AAS (Australian Accounting Standards). The specific adjustments outlined include both cash and non-cash items. Cash earnings is reported net profit adjusted for material items to ensure they appropriately reflect profits available to ordinary shareholders. All adjustments shown are after tax. For further details refer to page 110.

 

 

 

 

2140_21-40_page_11.gif FY20 cash earnings. Lower from higher impairment charges and notable items. Results Change FY20-Change 2H20-Cash earnings FY20 – FY19 ($m) FY20 $m FY19 % 1H20 % Higher insurance claims, lower wealth income and lower fees from fee waivers and reduced activity Higher risk and compliance spend and costs to support COVID-19 activities Higher charge to increase provisions for rise in expected loss Net interest income17,0861(3) Non-interest income3,540(4)11 6,849 1,0477,896 (68) (636) (591) (2,384) 1,0105,227 (2,619) Expenses(12,700)276 Core earnings7,926(25)(10) Down 34% ex-notable items Down 62% 2,608 FY19Add back FY19 ex-Net interest Non-interest Expenses Impairment Tax & NCIFY20 ex-Notable FY20 Impairment charges(3,178)Large(58) notable items notable items income income charges notable items items Cash earnings 2H20 – 1H20 ($m) Tax and non-controlling interests (NCI) (2,140)(28)25 NIM down 12bps from low interest rates and higher liquidity balances Higher risk and compliance spend, and costs to support COVID-19 activities Lower from very high charge in 1H20. Provision balances up $366m Cash earnings2,608(62)63 Add back notable items (after tax)2,619150(13) 1,3992,392 (315) (3)(353) 1,298 (184) 2,835 (1,220) 1,615 Cash earnings ex-notable items5,227(34)19 993 Up 19% ex-notable items Up 63% Reported net 1H20Add back 1H20 ex-Net interest Non-interest Expenses Impairment Tax & NCI2H20 ex-Notable 2H20 profit2,290(66)(8) notable items notable items income income charges notable items items

 

 

 

 

2140_21-40_page_12.gif  In FY20 and FY19, the Group raised certain provisions known throughout this document as “notable items” which relate to the following: Specialist Group AUSTRAC proceedings1 ($1,442m FY20, nil FY19) FY20 notable items ($m)Consumer BusinessNZ2 Businesses BusinessesGroup Costs associated with the AUSTRAC proceedings including a $1.3bn provision for a Court approved penalty, legal costs, and costs associated with the Group’s response plan Estimated customer refunds, payments, associated costs and litigation1 ($440m FY20, $958m FY19) Additional provisions have been raised for the costs of remediation programs in FY20 including for: Net interest income5(141)(7)--(143) Non-interest income42(7)(409)147 (263) Expenses(64)(130) 1(694)(1,652)(2,539) Core earnings(55)(269)(13)(1,103)(1,505)(2,945) Write-down of goodwill and intangible assets1($614m FY20, nil FY19) Write-down of goodwill associated with our Life Insurance and our Auto Finance businesses, along with a write-down of capitalised software Asset sales and revaluations1 ($123m FY20, $83m gain FY19) This includes the revaluation of Life insurance liabilities and a loss on the sale of our vendor finance business offset a benefit from a revaluation of the Group’s holding in Zip Co Ltd Wealth reset1 (Nil FY20, $172m FY19) In 2019 the Group reset its Wealth business, in FY20, no further provisions for this reset were raised Net interest income(85)(246)(13) - -(344) Non-interest income (2)(12) 34(40) (717)(737) Expenses 25(57)(15)(30) (384)(461) Core earnings(62)(315)6(70)(1,101)(1,542) Impairment charges-- - - --Tax and non-controlling interests 29 959 23339 495 Cash earnings(33)(220)15(47)(762)(1,047) 1 For further information refer to Westpac’s 2020 Full Year Financial Results Announcement. 2 In A$.

 

 

 

 

2140_21-40_page_13.gif  FY20 ChangeChange FY20 - FY19 2H20 - 1H20 Balance sheet Total assets ($bn) Common equity Tier 1 (CET1) capital ratio (APRA basis) (%) CET1 capital ratio (Internationally comparable2) (%) CET1 capital ($bn) Risk weighted assets (RWA) ($bn) Average interest-earning assets ($bn) Loans ($bn) Customer deposits ($bn) Net tangible assets per share ($) Funding and liquidity Customer deposit to loan ratio (%) Net stable funding ratio (%) Liquidity coverage ratio3 (%) Total liquid assets4 ($bn) 911.9 11.1 16.5 48.7 437.9 821.7 693.1 555.5 15.67 80.1 122 150 221.2 1%(6%) 46bps32bps 65bps69bps 7%2% 2%(1%) 3%2% (3%)(4%) 6%2% 2%2% 7ppts5ppts 10ppts5ppts 23ppts4ppts 30%11%

 

 

 

 

2140_21-40_page_14.gif Improving risk management through the CORE program. Responding to the findings of our CGA assessments. Governance and risk management Background: • Westpac completed a Culture, Governance and Accountability (CGA) self-assessment in 2018 • Implementation of 30 of the recommendations commenced in February 2019 • Following AUSTRAC’s Statement of Claim in November 2019, Westpac conducted a reassessment of the CGA remediation plan to determine whether it is ‘fit for purpose’. This was completed in June 2020 • Program established to respond to the findings of the reassessment with more rigorous prioritisation and oversight – the program is called Customer Outcomes and Risk Excellence (CORE) Program objective Pillars Direction and tone set by Board and Group Executive Improving Customer Outcomes and Risk Excellence (CORE) Clear risk boundaries for decision making Accountable and empowered people What good looks like • Better customer outcomes and proactive risk culture • Clear direction for risk appetite and culture is set by the Board, and risk management and performance is governed with constructive challenge • Clear expectations for culture, governance and accountability set by Executives and they role model behaviours • A transformation in our culture, including risk culture • Our people make decisions within clear risk boundaries • Risk management frameworks, policies and limits are robust, clear and fit for purpose • Risk boundaries are applied consistently and supported by the right data, systems and controls • Our risk team has the skills, experience and confidence to provide the right balance of challenge and insight • People know they are accountable and empowered to own the risks in their role • First Line has capability to manage risks/issues/controls • Decisions and actions are executed with clear authority and boundaries • Individuals respect the right of the accountable person to act but provide input to decisions and speak up if there is unethical or non-compliant behaviour

 

 

 

 

2140_21-40_page_15.gif  Overview •In 2018 Westpac self-reported to AUSTRAC a failure to report certain international funds transfer instructions (IFTIs). AUSTRAC subsequently began investigating this and a number of other areas relating to Westpac’s financial crime processes, procedures and monitoring •20 November 2019 - AUSTRAC commenced civil proceedings against Westpac in relation to alleged contraventions of our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) (AUSTRAC proceedings) •25 November 2019 - Westpac announced a detailed Response Plan including immediate actions, lifting our standards and protecting people •4 June 2020 – Westpac announced the findings of its internal review into AML/CTF compliance issues, including applying remuneration consequences. Released the Advisory Panel Report into Board governance of AMT/CTF obligations •24 September 2020 - AUSTRAC and Westpac reached an agreement to resolve the AUSTRAC proceedings. The Statement of Agreed Facts and Admissions (SAFA) along with a civil penalty of $1.3 billion for admitted contraventions of the AML/CTF Act. The SAFA acknowledges that Westpac had not: ‒Maintained an AML/CTF program that fully complied with the requirements of the AML/CTF rules; ‒Reported over 19.5 million IFTIs on time; ‒Included all required information about the payer in relation to over 76,000 IFTIs that were reported on time; ‒Passed on all relevant information in relation to ~10,500 IFTIs; ‒Kept appropriate records on over 3.5m IFTIs; ‒Appropriately assessed the risks posed by our correspondent banks; and ‒Appropriately monitored a number of customers’ transactions for child exploitation risk. While we failed in our obligations, the SAFA acknowledged that the contraventions were not the result of any deliberate intention to breach the AML/CTF Act •21 October 2020 – The Court approved the penalty amount Our Response to date 1. Immediate changes Outstanding IFTIs reported to AUSTRAC, closed relevant products, updated transaction monitoring rules and implemented enhanced process oversight 2. Lifting AML and risk management standards and oversight ‒Established a Board Legal, Regulatory & Compliance Committee ‒Created a new role reporting to the CEO, Group Executive Financial Crime Compliance and Conduct (Group Executive, FCCC) ‒Westpac’s money-laundering reporting officer is now a General Manager ‒Increased risk resources, including adding over 200 additional employees to our financial crime team ‒Appointed Promontory to assess our Financial Crime Program ‒Established an independent Advisory Panel to review Board governance of AML/CTF obligations 3. Applying consequences ‒Following completion of internal review we applied ~ $20m of remuneration consequences to 38 individuals. Some individuals had already left the company and as they had no deferred remuneration currently outstanding additional consequences could not be applied 3. Protecting people: −Established the Safer Children, Safer Communities Roundtable to guide investments to help prevent online child exploitation −Developed multi-year funding partnerships with International Justice Mission and Save the Children (Australia) and launched a new Impact Grants program Further information on the AUSTRAC proceedings, including media releases, the Panel report, and our response plan is available at westpac.com.au/investorcentre

 

 

 

 

2140_21-40_page_16.gif  Progressing customer refunds: • Extensive product, process and policy reviews • In 2019 we created a Group remediation hub to create guidelines and reporting to help ensure consistency in remediations across the Group • Over $640 million in remediation payments have been made to ~2.7 million customer accounts Provisions for customer refunds, payments and associated costs: • Provisioned $384 million (after tax) in FY20 for estimated customer refunds, payments and associated costs, including for: − Certain business customers who were provided with business loans where they should have been provided with loans covered by the National Consumer Credit Protection Act and the National Credit Code; − Refunds to customers for insurance trail commissions that were incorrectly charged following implementation of Future of Financial Advice reforms; and − Provisions for customers where certain wealth fees were inadequately disclosed, and for aligned advisor remediation following the completion of further reviews. 1 Excludes provisions and costs associated with litigation.

 

 

 

 

2140_21-40_page_17.gif  MFI Share1,2 Net Promoter Score (NPS)2 Consumer WestpacSt.George brandsPeers 29.6% 15.9% WestpacSt.George brandsPeers 3.4 0.1 -1.2 -5.5 -6.9 11.6% Aug-17Feb-18Aug-18Feb-19Aug-19Feb-20Aug-20 Peer 1Peer 2Peer 3Westpac Group Customer numbers (#m) Australian bankingNew ZealandOther WestpacSt.George brandsPeers 5.9 -9.5 -11.4 -11.5 -15.7 Business Aug-17Feb-18Aug-18Feb-19Aug-19Feb-20Aug-20 1.7 1.7 1.7 1.6 1.4 1.4 1.3 1.3 11.1 11.2 11.2 11.2 New Zealand 39 32 28 14 Sep-18Sep-19Mar-20Sep-20 1 Main Financial Institution for Consumer customers. Data at August 2020. 2 Refer page 117 for details of the metric provider. Chart may not add due to rounding. Sep-17Mar-18Sep-18Mar-19Sep-19Mar-20Sep-20

 

 

 

 

2140_21-40_page_18.gif Continued migration to digital. Putting customers in control and reducing cost to serve. Digital transformation Digitally active customers (#m)Accounts with eStatements Sales via digital (%) Digital transactions1 (#m) Number (#m)eStatements (%) 60 5557 42234242 257267 277 4.814.90 4.995.045.09 Up 1% 4952 8.48.9 9.69.810.3 39 38 3737 Up 2% Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 2H181H192H191H202H20 2H181H192H191H202H20 Australian ATMs (#)Australian branches (#) Westpac Red interactions (AI chatbot) Branch OTC2 transactions (#m) 2,542 During FY20 we sold 740 non-branch ATMs to Prosegur 2,2132,1932,133 1,399 1,006971955931929 Conversations (#'000s) Resolved by Red (%) 76 707171 934942 800 20.1 18.617.7 16.5 12.5 Down 24% 127 Down 29% Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 1H192H191H202H20 2H18 1H19 2H19 1H20 2H20 1 Digital transactions include all payments transaction (Transfer Funds, Pay Anyone and BPAY) within Westpac Live and Compass, excl. Corporate Online and Business Banking online. 2 Over the counter.

 

 

 

 

2140_21-40_page_19.gif Customer Service Hub. Digital transformation Westpac 1st Party roll-out complete with significant improvements to the customer and banker experience. Capabilities delivered Customer access via any channel Customer applications available across all channels (banker/branch/phone/online) Sustained improvement in Customer NPS1 Banker dashboard Single point for bankers to view customer information and loan application status Customer digital upload and application tracker Customers can upload documents and check loan status at any time 90% track applications online Settlement Streamlined digital settlement integrated with land titles registry Digital offer and acceptance Simple, secure loan documents including critical information upfront and one click acceptance 69% of customers accept documents digitally Simplification assessment/approval for customer & banker Digitised a number of manual processes Leading to: Improved customer experience 50% reduction in customer documents Increased banker productivity 25% reduction in banker time processing Lower cost of change 1.7x to 1.2x reduction in change costs. Single platform across multiple brands More home ownership needs met at origination 10% more of customers’ lifestyle and protection needs met. Increased efficiency 25% reduction in the cost of mortgage origination 1 Channel NPS for Customer Service Hub loans higher for 6 monthly moving average and September 20 spot results (September 20 spot channel NPS 80 vs legacy 75, brand NPS 47 vs legacy 45). This is an internal measure of NPS based on customer surveys. 38Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

2140_21-40_page_20.gif Panorama. Supporting advisers and investors. Digital transformation • Best Mobile Platform1 • Highest Planner FUA on Panorama ($m)Investors on Panorama (#) 31,240 67,109 Satisfaction with Mobile Access & App2 • Fastest growing platform3 9,363 12,402 17,041 23,387 24,700 Up 34% 17,608 23,462 32,444 44,314 54,781 Up 51% Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Active advisers on Panorama (#)SMSF funds on Panorama (#) One system for all investors & advisers One core operating system 2,291 2,494 2,827 3,017 9,289 10,981 12,310 Bank connectivity /security BT Panorama’s unique offering SMSFs 1,584 1,775 5,332 6,215 7,204 Digital user experience Up 21% Up 33% Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 1 Investment Trends 2019 and 2018 Platform and Competitive Analysis and Benchmarking Report. 2 Investment Trends 2020, 2019 and 2018 Planner Technology Report. 3 On a rolling 12-month basis, Strategic Insights June 2020 data. 39Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

 

4160_41-60_page_01.gif  1 Westpac Scholars Trust (ABN 35 600 251 071) is administered by Westpac Scholars Limited (ABN 72 168 847 041) as trustee for the Westpac Scholars Trust. Westpac Scholars Trust is a private charitable trust and neither the Trust nor the Trustee are part of Westpac Group. Westpac provides administrative support, skilled volunteering, and funding for operational costs of the Westpac Scholars Trust. 2 Westpac Foundation is administered by Westpac Community Limited (ABN 34 086 862 795) as trustee for Westpac Community Trust (ABN 53 265 036 982). The Westpac Community Trust is a Public Ancillary Fund, endorsed by the ATO as a Deductible Gift Recipient. None of Westpac Foundation, Westpac Community Trust Limited nor the Westpac Community Trust are part of Westpac Group. Westpac provides administrative support, skilled volunteering, donations and funding for operational costs of the Westpac Foundation. 3 Jobs created through the Westpac Foundation job creation grants to social enterprises are as at 30 June 2020. 4 IJGlobal, September 2020. 5 Group Internal Dispute Resolution complaints excluding WIB. 6 Australian Banking includes Consumer and Business divisions products, except wealth management and insurance.

 

 

 

 

4160_41-60_page_02.gif  Climate change solutions1 exposure (% of TCE) at 30 September 2020 Electricity generation exposure (% of TCE)2 at 30 September 2020 Our lending to electricity generation in Australia and New Zealand (%) 4.4 3.6 1.9 1.6 42.3 Green buildings Renewable energy 2.80.6 6.4 Renewable energy 80% 70% 60% 11.7 TCE $10.1bn Low carbon transport Adaptation infrastructure Forestry Waste 15.6 TCE $4.3bn 74.6 Gas Black coal Brown coal Liquid fuel 50% 40% 30% 20% Renewable 34.5 Other 10% 0% Non-renewable FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 Climate change solutions exposure ($bn, TCE) 9.19.3 10.1 Emissions intensity (tCO2-e/MWh)2,3 at 30 September 2020 Westpac electricity generation portfolio National electricity market (NEM) benchmark 4 Mining exposure ($bn, TCE) Sep-19Mar-20Sep-20 10.510.3 7.0 2020 target: below 0.30tCO₂-e/MWh 0.860.82 9.0 0.36 0.750.72 0.280.260.26 6.1 6.3 5.7 3.6 3.3 2.8 0.8 0.7 0.5 Sep-17Sep-18Sep-19Sep-20 FY17FY18FY19FY20 TotalNon-fossil fuel Oil and gas Coal - thermal & metallurgical 5 For further information see Westpac’s 2020 Annual Report and Sustainability Performance Report. 1 Climate solutions definition is available in our Sustainability Performance Report glossary. 2 Exposures in WIB only. TCE is total committed exposure. 3 Australia only. NEM benchmark is sourced from Australian Energy Market Operator. 4 Target surpassed in 2018, 2019 and 2020. 5 Thermal coal mining ~ 58% of coal mining exposure (WIB only).

 

 

 

 

4160_41-60_page_03.gif  Alignment with the TCFD •Westpac continues to integrate the consideration of climate-related risks and opportunities into its operations. This includes alignment with the recommendations of the Task Force on Climate-related Financial Disclosures (TCFD) •Climate change-related risks are managed within the Group’s risk management framework Transition risk – key points •Westpac assessed potential transition risks (policy, legal, technology and market changes related to climate change) •Analysis focused on our current Australian Business and Institutional lending1 and exposure to sectors that are likely to face growth constraints under 1.5-degree and 2-degree scenarios2 •Approximately 1.9% of current Australian Business and Institutional lending is exposed to sectors that by 2030, are likely to experience higher risk in a transition to a 1.5-degree economy •Approximately 0.9% current Australian Business and Institutional lending is exposed to sectors that by 2030, are likely to experience higher risk in a transition to a 2-degree economy Australian mortgage portfolio physical risk 4 degree scenario Share of current portfolio exposed to higher physical risk (%) Data presented shows the share of current exposure to postcodes that may experience higher physical risk at 2050 under our IPCC RCP 8.5 Scenario2 1.7% Physical risk – key points •Along with the Group’s commitment to the Paris Climate Agreement, Westpac continues to assess the resilience of its Australian mortgage portfolio to physical risks in line with TCFD recommendations •Westpac assessed potential physical risks3 (financial impacts of changes in climate patterns and extreme weather events) •Focused on the Australian mortgage portfolio and exposure to postcodes that may face increased physical risk under a 4-degree scenario2 •Approximately 1.7% of the current Australian mortgage portfolio is in postcodes which by 2050, may be exposed to higher physical risk under a 4-degree scenario 1 Australian Business and Institutional lending, excludes retail, sovereign, and bank exposures. 2 For further information see Westpac’s Sustainability Performance Report. 3 Five natural perils were assessed: inundation, soil contraction, floods, wind and cyclones, and bushfires.

 

 

 

 

4160_41-60_page_04.gif  Earningsdrivers

 

 

 

 

4160_41-60_page_05.gif Composition of lending and deposits. Lending 3% lower and deposits up 6% over the year. Revenue Composition of lending (% of total) Gross loans ($bn) +1% in NZ$ Australian mortgage lending3 ($bn) 2 Aust. mortgages 12 Aust. business 718.4 724.9 (5.5)(3.8) (12.4) (3.3)(1.2) 698.7 33 449446 (38) 441 8 1363 Aust. institutional Aust. other consumer New Zealand Down 4% 1 Down 1% Down 2% Sep-19 Mar-20 Consumer Business WIB New Zealand Other2 Sep-20 Sep-19 Mar-20 New lending Net run off Sep-20 Composition of deposits (% of total) Customer deposits ($bn) +3% in NZ$ Australian mortgage offset ($bn) Term deposits 29 38 Savings 524.5 543.8 10.99.7 (7.1)(1.6)(0.2) Up 2% 555.5 40.141.041.8 43.0 46.7 Up 6% Up 9 % 1 33 Up 12% Sep-19 Mar-20 Consumer Business WIB New Zealand Other2 Sep-20 1 In A$. 2 Includes Group Businesses and Specialist Businesses. 3 Gross loans.

 

 

 

 

4160_41-60_page_06.gif Net interest margin. Down 13bps excluding Treasury & Markets and notable items. Revenue Net interest margin (NIM) movement (%) Treasury & Markets impact on NIMNIM excl. Treasury & Markets Net interest margin (%) NIMNIM excl. Treasury & Markets 2.132.13 0.090.12 3bps2.16 0.12 5bps (1bps) (7bps) (3bp) (7bps) 1bp2.04 0.13 (1bp) 2.03 0.13 Restated for adoption of AASB 9 and 15 2.03 1.90 1H162H161H172H171H182H181H192H191H202H20 2.042.012.04 2H19 1H20 Add back notable items 1H20 ex-notable items Short term wholesale funding Loans Customer deposits Capital & other Liquidity Treasury & Markets 2H20 ex-notable items Notable items 2H20 1.911.90 Net interest margin by division (%) Ex notable NIMitems Ex notable NIMitems Ex notable NIMitems Consumer Business WIB NZ 2.252.28 3.183.30 1.581.58 2.092.12 2.332.33 3.053.20 1.461.46 2.062.07 2.412.41 2.932.98 1.231.23 1.891.90

 

 

 

 

4160_41-60_page_07.gif  Non-interest income contributors ($m)Net fee income (ex notable items) ($m) FeesWealth and insuranceTradingOther Facility feesNet transaction feesOther non-risk fee income 1,714 1,988 Down 16% 16 1,675 Up 11% 1,865 991947 Down 5% Down 9% 464 323 101 443 700 10251 429499 481278 902 10610161823 120 510491469 344 826829755837 375355372359 1H192H191H202H20 1H192H191H202H20 Wealth management income (ex notable items) ($m)Insurance income (ex notable items) ($m) Funds AustraliaOther (incl NZ) LifeGeneralLMI and NZ 525527 Down 20% Down 9% 233 71 275 75 Down 49% 140 Up 74% 244 66 9397 422386 66 30 1067261 432430392320 146 94112117 1H192H191H202H20 . (44) 1H192H191H202H20

 

 

 

 

4160_41-60_page_08.gif  Expense movements FY20 – FY19 ($m) FTE (#) 10,031 (461) 9,570 (169) 15945414710,161 2,53912,700 Up 11% 471189 36,849 Ongoing expenses Notable items Sep-19 Other Sep-20 Investment spend ($m) FY18 FY19 FY20 Expensed 583 608 680 Capitalised 881 898 1,040 Total investment spend 1,464 1,506 1,720 Investment spend expensed 40% 40% 40% Capitalised software ($m) FY18 FY19 FY20 Opening balance 1,916 2,177 2,365 Additions 882 906 1,035 Amortisation (618) (694) (799) Other1 (3) (24) (171) Closing balance 2,177 2,365 2,430 Average amortisation period 3.1yrs 3.1yrs 2.7yrs Other deferred expenses Deferred acquisition costs 71 61 52 Other deferred expenses 29 29 31 FY19 reported Notable items FY19 ex-notable items COVID-19 response Risk and compliance (RC) Investments ex RC FY20 ex-notable items FY20 reported Risk and compliance (RC) COVID-19 response Projects ex RC Insourcing Growth and productivityRisk and compliance Other technology 1,4641,506 197219 1,720 250 377503806 890784664 FY18FY19FY20 1 Includes write-offs, impairments and foreign exchange translation.

 

 

 

 

4160_41-60_page_09.gif  Impairment charges ($m) Individually assessedCollectively assessed New individually assessed 351 283 Institutional – driven by small number of large corporate exposures Business division – exposures across several sectors Write-backs and recoveries (170) (147) Mainly write-backs in Business division and recoveries in Consumer division Total individually assessed181136 Impairment charge ($m)1H20 ($m)2H20 ($m)Drivers of 2H20 charge 170 New IAPs 351 283 Write-backs & recoveries Write-offs direct 535 438 438 Other mvmts in CAP 1,619 366461 2,238 940 Individually assessed 2H19 1H20 2H20 2H19 1H20 2H20 2H19 1H20 2H20 2H19 1H20 2H20 2H19 1H20 2H20 (74) Impairment charges and stressed exposures (bps) 80 Impairment charge to average loans annualised (lhs) 500 Collectively assessed Stressed exposures to TCE (rhs) 60 40 20 0 27bps 191bps Write-offs 438 438 Mainly Australian unsecured portfolios Other movements in CAP 1,619 366 Updated economic forecast (no change to scenario weights) (-$88m) Increased overlays (+$15m) Portfolio & other movements (+$439m) Total collectively assessed2,057804 Total impairment charge2,238940 300 200 100 0 200820102012201420162H172H182H192H20

 

 

 

 

4160_41-60_page_10.gif  COVID-19 deferral packages

 

 

 

 

4160_41-60_page_11.gif Australian mortgage support for customers1. Deferral packages reducing as customers return to repayments. COVID-19 Mortgage deferral packages1 ($bn and % by balances ) Mortgage deferral package new requests2 (%) 7.0% 54.6 30.4 19.2 100% 66 31 3 Returned to repayment 4-month extension to 2021 Restructured or hardship 6.0% 5.0% 4.0% 3.0% 2.0% 1.0% 0.0% Melbourne lockdown Stage 3Melbourne lockdown Stage 4 Total deferrals provided since March 2020 Balance at 31 July 2020 Balance at 19 October 2020 Deferrals expired after 21-Mar-20 4-Apr-20 18-Apr-20 2-May-20 16-May-20 30-May-20 13-Jun-20 27-Jun-20 11-Jul-20 25-Jul-20 8-Aug-20 22-Aug-20 5-Sep-20 19-Sep-20 3-Oct-20 17-Oct-20 at 19 October 2020 Australian mortgage portfolio by State (% of total by balances) Westpac Group portfolioMortgages in deferral1 Mortgage deferral package extension rates1 (%) Deferred loan balances that have expired and where an additional 4-month extension to 2021 has been provided, by State 4139 37 27 16 13 877 4 NSW & ACTVIC & TASQLDWASA & NT 38Total Australia 32extension rate 31% 22 18 NSWVICQLDWA 1 Mortgage deferral package data at 19 October 2020. Based on product information, not APRA EFS definition. 2 Shows 7 day moving average as % of total approved by deferral request date.

 

 

 

 

4160_41-60_page_12.gif Borrower characteristics. Mortgages in deferral1 by dynamic LVR6 and paid ahead7 (% by balance) <3 months ahead>3 months and <1 year ahead>1 year ahead Total mortgageMortgage deferral portfolio atpackages 30 September 20201outstanding1 at 19 October 2020 Number of accounts1.6m 48k Balances$441bn $19bn Owner-occupier60% 63% Principal & interest76% 80% Variable rate / Fixed rate72% / 28% 69% / 31% High risk industries2,3 14% 19% Metropolitan84% 87% Weighted average seasoning4 53 months 61 months Receiving Job Seeker5 2% 6% 4 344 7 4 34 23 15 1 190.3 1381 0-6061-8081-90>90 Mortgages in deferral1,3 by employment sectors (% by balance) Elec, Gas & Water0 Agri, Forestry & Fishing1 Mining1 Non-working2 Govt & Defence2 Education2 Cultural & Recreational Services3 Wholesale Trade3 Personal & Other Services3 Manufacturing3 Property & Business Services3 Accom.,Café & Restaurants4 Transport & Storage4 Construction6 Health & Community Services8 Retail Trade9 Communication9 Finance & Insurance11 Professional Services827 1 As at 19 October 2020. Based on product information and not APRA EFS definition. 2 Retail trade, Accommodation, Café & Restaurants, Transport & Storage, Cultural and Recreational services. 3 Excludes RAMS. 4 Weighted average number of months between the current reporting date and the date on which individual loans were originated. 5 Receiving JobSeeker payments in September 2020 through a Westpac or St.George account. Westpac and St.George transactional accounts apply to approximately 61%. Excludes RAMS. 6 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance as at 30 September 2020, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. 7 Paid ahead rates include offset account balances. 8 Professional services includes legal, information technology, business administration and consulting services.

 

 

 

 

4160_41-60_page_13.gif Borrower repayment buffers. Australian housing dynamic loan-to-value ratios2 (LVRs) (%) Total mortgageMortgage deferral portfolio atpackages 30 September 2020outstanding1 at 19 October 2020 Number of accounts1.6m 48k Balances$441bn $19bn Average loan size$275k $401k More than 3 months ahead on repayments43% 22% Weighted average dynamic LVR2 56% 67% Loans in negative equity (dynamic LVR >100%)2% 3% 51 34 24 18 161715 10 42 2132 Australian mortgage portfolio (% by balances) 1 Mortgages in deferralTotal portfolio 0<=6060<=7070<=8080<=9090<=9595<=100>100 Australian mortgage customers repayment buffers3 (% by balances) 1 35 30 25 20 15 1510 31 31 24 1918 15 11 37Mortgages in deferralTotal portfolio 30 27 24 18 108 5 51 3 0 810 10 4 12 <=100k>100k <=200k >200k <=300k >300k <=500k >500k <=750k >750k <=1mm >1mm BehindOn time< 1 Mth< 3 Mths < 6 Mths< 1 Yr< 2 Yrs> 2 Yrs 1 As at 19 October 2020. Based on product information and not APRA EFS definition. 2 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. 3 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments. Includes mortgage offset accounts. ‘Behind’ is more than 30 days past due. ‘On time’ includes up to 30 days past due.

 

 

 

 

4160_41-60_page_14.gif Support for Australian small businesses1. COVID-19 Support provided to Australian business customers Australian business portfolio by State (% of total) Westpac Group Business Lending PortfolioBusiness portfolio in deferral1 Repayment relief packages approved • Over 32,9002 small business customers • Over $9.5bn lending (15% of the business40 portfolio)34 Business customers approved for unsecured/ SME Government Guarantee Loans Merchant accounts with facility fees refunded • 2,519 customers approved • Approx. $300m lending • Over 319,000 accounts • Approx. $16m fees refunded 27 2422 18 11988 NSW & ACTVIC & TASQLDWASA & NT Business deferral packages1 ($bn) 9.59.30.10.1(8.1) Customer check-ins •$8.1bn expired packages •Customer check-ins in progress 1.4 Total deferrals provided since March 2020 Balance at 31 July 2020NewGranted extension to 2021 Expired (reached end of 6m deferral) Balance at 18 Oct 2020 1 As at 18 October 2020. Business customers includes SME <$3m, Commercial customers up to $10m and auto finance. Analysis is based on total committed exposures. Based on internal product information and not APRA EFS definition. For eligibility and terms and conditions, refer to the Westpac website www.westpac.com.au. 2 Customers may have multiple accounts. Repayment relief provided to over 78,000 accounts.

 

 

 

 

4160_41-60_page_15.gif Support for Australian small businesses1,2 Borrower characteristics. COVID-19 Total business1 Total business portfoliodeferral packages provided at 18 at 30 Sep 2020October 20201,2 Total number of accounts380k 79k (21%) Total committed exposure (TCE)$61bn $10bn (17%) High risk industries3 34% 44% CBD proportion4 3% 5% Melbourne CBD1% 2% Fully secured 59% Partially secured 33% Unsecured 8% 45% 48% 8% Relationship managed97% 89% Receiving Job Keeper (Westpac transactional accounts5) 42% 58% Cash flow stable or higher vs same55% time last year5 51% Cash flow reduced by >30%5 17% 18% Making repayments in full95% 11% Property and property services 62 5Retail and wholesale trade 26Agriculture 9Finance and professional services Other services 5Construction 811 2 11 15 Manufacturing Accommodation and hospitality Transport and storage Healthcare Education Total business TCE1 by industry (%) Property and property services 4 24Agriculture 7Finance and professional services Other services Construction 9 11Manufacturing Accommodation and hospitality 7 Transport and storage 1413Healthcare Education 1 Business customers includes SME <$3m, Commercial customers up to $10m and auto finance. Analysis is based on total committed exposures. Charts may not add to 100 due to rounding. 2 Refers to total deferral packages provided at 18 October 2020. 3 High risk industries predominately include sub-sectors within property, property services construction, accommodation and hospitality and retail trade. 4 CBD includes Canberra, Sydney, Melbourne, Darwin, Brisbane, Adelaide, Hobart and Perth. 5 Westpac transactional accounts available for approximately 89% of accounts on a weighted basis.

 

 

 

 

4160_41-60_page_16.gif  Total Total mortgageMortgage mortgagedeferral deferral portfoliopackagespackages at 30 Sepprovidedoutstanding 2020at 19 Oct 2020at 19 Oct 2020 Number of accounts370k29.1k % of total portfolio8% 9.4k 3% Balances (NZ$bn)$55bn$6.5bn % of total portfolio12% $2.4bn 4% Owner-occupier75%83% 79% Principal & interest87%95% 92% More than 3 months ahead on66%21% repayments 13% Weighted average dynamic LVR60%62% 62% 100% 6.5 5.9 2.4 91% Returned to Payment Extension to 2021 Restructured 9%1% Total deferrals provided since March 2020 Balance at 31 July 2020 Balance at 19 October 2020 Deferrals expired after 6 months (%) at 19 October 2020 Chart may not add due to rounding. Mortgage deferral packages by dynamic LVR2 (% of total) 1 30% - 60% As at 19 October 2020 • 74% of accounts (NZ$4.5bn balances) have reached the end of their initial six month deferral54 • Most have returned to paying with $0.5bn of balances granted an extension 61% - 80% 42 81% - 90% >90% 1 At 19 October 2020. 2 At 30 September 2020.

 

 

 

 

4160_41-60_page_17.gif  New Zealand Business Loans Total business portfolio at 30 Sep 2020 Total business deferral packages provided at 19 Oct 2020 Business deferral packages outstanding at 19 Oct 2020 Number of accounts 23.5k 7.3k 0.6k 2% TCE (NZ$bn) $23.0bn $2.0bn $0.1bn 1% Relationship managed 91% 79% 89% High risk industries2 7% 15% 14% Agriculture, Forestry and Fishing 44 1017 7 13 8 11 9 910 Transport, Postal and Warehousing Rental, Hiring and Real Estate Services Accommodation and Food Services Manufacturing Professional, Scientific and Technical Services Wholesale Trade Retail Trade Electricity, Gas, Water and Waste Services Health Care and Social Assistance Other Construction Education and Training Financial and Insurance Services Other business customer support4 Business portfolio at 19 Oct 2020 Business support packages outstanding at 19 Oct 2020 Business support loans provided5 (#) 175 174 Loan accounts assisted6 (#) 9.8k 3.1k TCE of loan accounts assisted (NZ$bn) $5.8bn $3.9bn Temporary Overdrafts established (#) 3.9k 0.3k Temporary Overdrafts established (NZ$bn) $319m $35m Agriculture, Forestry and Fishing 3 2 2 1 3 5 5 7 7 Manufacturing Transport, Postal and Warehousing Wholesale Trade 36Other Professional, Scientific and Technical Services Rental, Hiring and Real Estate Services Retail Trade Health Care and Social Assistance Electricity, Gas, Water and Waste Services Construction 813 Accommodation and Food Services Education and Training Financial and Insurance Services 1 Excludes institutional customers. 2 Hospitality, Accommodation and Tourism sectors. 3 Data at 19 October. Charts may not add to 100 due to rounding. Excludes null or blank industry codes. 4 Refers to other support that has been provided to customers. All loans noted here undergo our normal credit assessment process. 5 Loans provided that are covered by 80% government guarantee. 6 Includes loans that have had term extensions.

 

 

 

 

4160_41-60_page_18.gif  Creditquality andprovisions

 

 

 

 

4160_41-60_page_19.gif  Provisions for impairments Sept-19 Mar-20 Sep-20 Loan provisions to gross loans (bps) 54 80 88 Impaired asset provisions to impaired assets (%) 45 50 41 Collectively assessed provisions to credit RWA (bps) 95 140 154 Overlay 2 Stage 1 CAP Collectively assessed provisions to credit RWA (bps) 154 139144128 Stage 2 CAP Stage 3 CAP Collectively assessed provisions (Pre 2019) Individually assessed provisions (Stage 3) 3,9953,922 5,788 795 1,019 6,159 3 708 1,032 WestpacPeer 1Peer 2Peer 3 3,332 388 3,602 389 3,1193,053 229171 766818 2,247 30 Sep 202030 Sep 2020 30 Jun 2020 30 Jun 2020 323301 2,317 Expected Credit Loss (ECL)1($m) Currently holding ~$1.4bn in impairment provisions above the base case economic scenario 8,315 2,275 2,344 2,3162,330 1,6421,578 1,561 6,132 4,750 925943 669869480422433 1,051 412606611 Reported probability-100% base case ECL100% downside ECL Sep-15Sep-16Sep-17Sep-18Mar-19Sep-19Mar-20Sep-20 weighted ECL AASB 139 AASB 9 1 Includes ECL overlays and IAP. Excludes provisions for debt securities. 2 Overlay for Mar-20 and Sep-20 includes New Zealand overlay. 3 Excludes provisions for debt securities at fair value through other comprehensive income.

 

 

 

 

4160_41-60_page_20.gif  Exposures as a % of TCE Provisioning to TCE (%) Mar-19Sep-19Mar-20 Sep-20 Stage 1 provisions Fully performing portfolio Small cover as low probability of default (PD)0.090.090.12 0.11 Stage 2 provisions Non-stressed but significant increase in credit risk Lifetime expected loss based on future economic conditions4.184.326.78 Watchlist & substandard Still performing but higher cover reflects deterioration5.595.2710.67 3.411 8.25 Stage 3 provisions 90+ day past due and not impaired In default but strong security12.3411.0711.61 Impaired assets In default. High provision cover reflects expected recovery45.7444.9250.09 11.98 41.45 Fully performing portfolio Non-stressed but significant increase in credit risk 95.6695.7795.72 3.032.96 3.24 92.10 5.99 0.85 Stage 2 exposures increased, from movement from Stage 1 in line with staging methodology change and TCE associated with overlays Watchlist & substandard 0.500.55 0.62 0.80 Stage 3 exposures increased, from net 90+ day past due and not impaired Impaired 0.430.480.50 0.170.170.200.26 Mar-19 Sep-19 Mar-20 Sep-20 transfers to Stage 3 from Stages 1 and 2, mainly mortgages 1 Movement in coverage ratio reflects staging methodology changes: loans and credit commitments associated with overlay ECL and Forward Looking SICR components were transferred to Stage 2 to ensure alignment of ECL and loans and credit commitments.

 

 

 

 

 

6180_61-80_page_01.gif  Asset composition (%)Loan composition at 30 September 2020 (% of total) Total assets ($912bn) Sep-18 Sep-19 Sep-20 Loans 81 79 76 Investment securities 7 8 10 Trading securities and financial assets at fair value through income statement 3 4 4 Derivative financial instruments 3 3 3 Cash and balances with central banks 3 2 3 Collateral paid and other financial assets 1 1 1 Intangible assets 1 1 1 Life insurance assets and other assets 1 2 2 Total loans 71 $693bn 10 2 Housing Business Institutional Other consumer Exposure by risk grade at 30 September 2020 ($m) 1 Risk grade equivalent. 2 Exposure by booking office.

 

 

 

 

6180_61-80_page_02.gif  Exposures at default1 by sector ($bn) Top 10 exposures to corporations and NBFIs5 (% of TCE) 2 Finance & insurance 3 Government admin. & defence The single largest corporation/NBFI exposure is 0.3% of TCE Property Wholesale & retail trade Manufacturing Property services & business services Sep-19 Mar-20 1.11.2 1.3 1.11.2 1.01.11.01.01.01.1 Services Agriculture, forestry & fishing Transport & storage Utilities 4 Construction Accommodation, cafes & restaurants Mining Other Sep-20 020406080100120140 Sep-11 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Sep-17 Sep-18 Sep-19 Mar-20 Sep-20 Top 10 exposures to corporations & NBFIs at 30 September 2020 ($m) A+ BBB+ S&P rating or equivalent BBB-A- BBB+ BB BBB+ A A-A- 06001,2001,8002,4003,000 1 Exposures at default is an estimate of the committed exposure expected to be drawn by a customer at the time of default. Excludes consumer lending. 2 Finance and insurance includes banks, non-banks, insurance companies and other firms providing services to the finance and insurance sectors. 3 Property includes both residential and non-residential property investors and developers, and excludes real estate agents. 4 Construction includes building and non-building construction, and industries serving the construction sector. 5 NBFI is non-bank financial institutions.

 

 

 

 

6180_61-80_page_03.gif  Stressed exposures as a % of TCEMovement in stress categories (bps) Watchlist and substandard •Downgrades following review of Business Lending customers deemed to be at high risk 90+ days past due and not impaired1 •Rise in mortgage 90+ delinquencies of 63bps2 Impaired •Migration to impaired mostly from small business and institutional portfolios 6 301 2.07 2.17 Sep-19 Impaired 90+ dpd not impaired 1 Substandard Watchlist Mar-20 Impaired 90+ dpd not impaired 1 Substandard Watchlist Sep-20 1.24 1.60 0.85 1.24 0.99 1.20 1.051.081.10 1.20 1.32 0.62 0.85 New and increased gross impaired assets ($m)3 1,194 1,078 0.46 0.35 0.31 0.71 0.26 0.54 0.65 0.33 0.560.55 0.55 0.50 0.430.480.50 0.80 997 958 708 609 607 633 477 589 440 471 450 519 550 897 864 0.670.58 0.44 0.25 0.340.39 Sep-10 Sep-12 Sep-13 Sep-14 Sep-15 Sep-16 Sep-17 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 2H12 1H13 2H13 1H14 2H14 1H15 2H15 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20

 

 

 

 

6180_61-80_page_04.gif  Corporate and business stressed exposures by industry sector ($bn) 2.0 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 Wholesale & retail trade Manufacturing Sep-19Mar-20Sep-20 5Accommodation 11 Pubs, taverns & bars 13 Cafes & restaurants 71 Clubs Property Accommodation, cafes & restaurants Agriculture, forestry & fishing Property & business services Services1 Construction Transport & storage Mining Finance & insurance Utilities Sector retail tradeProperty Accomm., cafes & restaurants Agriculture, forestry & fishing Property & business services ServicesManufacturing Construction Transport & storageMining Finance & InsuranceUtilities 1H20 (%)5.61.84.66.93.23.22.64.02.61.3 0.10.2 2H20 (%)6.22.816.06.65.14.03.55.83.12.3 0.20.2 1 Services includes education, health & community services, cultural & recreational services and personal & other services.

 

 

 

 

6180_61-80_page_05.gif Sectors in focus. Accommodation, cafes & restaurants and Construction. Credit quality Accommodation, cafes and restaurants Sep-19Mar-20Sep-20 Portfolio security composition (TCE) (%)Portfolio by sub-sector (TCE) (%) Total committed exposures (TCE)$9.6bn$9.7bn$9.8bn8 7Accommodation Lending$8.6bn$8.7bn$8.5bn24 As a % of Group TCE0.920.900.92 % of portfolio graded as stressed1,2 4.34.616.0 % of portfolio impaired2 0.30.40.7 24 68 Unsecured 32 37Pubs, Taverns and Bars Cafes and Clubs (Hospitality) Construction Sep-19Mar-20Sep-20 Portfolio security composition (TCE) (%)3 Portfolio by sub-sector (TCE) (%) Building Construction Total committed exposures (TCE) $11.6bn$11.7bn$11.5bn17 Fully Secured 25 Non-Building Construction 24 Site Preparation Lending$8.5bn$8.5bn$7.9bn As a % of Group TCE1.111.081.09 % of portfolio graded as3.84.05.834 stressed1,2 % of portfolio impaired2 0.80.91.6 49Partially Secured 7 Unsecured 16 Services Building Structure 13Installation Trade Building Completion 9Services Services 1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Fully secured: Secured loan to collateral value ratio ≤ 100%, Partially secured: Secured loan to collateral value ratio > 100%, but < 150%, Unsecured: Secured loan to collateral value ratio > 150%, or no security held. 64Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_06.gif Sectors in focus. Commercial property. Credit quality Commercial property Sep-19Mar-20Sep-20 Total committed exposures (TCE)$66.9bn$67.6bn$65.9bn Lending$51.7bn$52.7bn$51.9bn Commercial property as % of TCE (lhs) As a % of Group TCE6.376.256.22 410 Median risk grade (S&P equivalent)BB+BB+BB+ 25 % of portfolio graded as stressed1,2 1.611.842.83 Sep-11 Mar-12 Sep-12 Mar-13 Sep-13 Mar-14 Sep-14 Mar-15 Sep-15 Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 % of portfolio impaired2 0.150.110.16 Commercial property portfolio composition (TCE) (%) Region (%) 23 NSW & ACT VIC Borrower type (%) 14 Investors & Developers <$10m Sector (%) 8Commercial offices 9 QLD 459SA & NT WA 2NZ & Pacific Institutional Developers >$10m 42 Investors >$10m 37 Diversified Property 7Groups and Property Trusts >$10m 34Residential 11Retail Industrial 21Corporate 17 Other 1 Includes impaired exposures. 2 Percentage of commercial property portfolio TCE. 65Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_07.gif Sectors in focus. Mining and Manufacturing. Credit quality Mining (inc. oil and gas) Portfolio by sub-sector (TCE) (%) Sep-19Mar-20Sep-20 Total committed exposure (TCE) $10.5bn $10.3bn $9.0bn Lending $5.5bn $5.8bn $5.1bn As a % of Group TCE 1.00 0.95 0.85 Median risk grade (S&P equivalent) BBB BBB BBB-% of portfolio graded as stressed1,2 0.99 1.25 2.26 % of portfolio impaired2 0.16 0.16 0.49 5 932 Oil and gas Other metal ore Iron ore Coal Manufacturing Sep-19Mar-20Sep-20 Portfolio by region (TCE) (%)Portfolio by sub-sector (TCE) (%) Food, Beverage and Tobacco Total committed exposures (TCE)$30.6bn$30.0bn$25.6bn Lending$18.2bn$19.0bn$14.4bn 14Asia Australia 14 5 26Metal Product 18Non-Metallic Mineral Product As a % of Group TCE2.992.772.41 7 % of portfolio graded as stressed1,2 1.922.583.50 % of portfolio impaired2 0.180.591.18 New Zealand6 54North America9 13 Petroleum, Coal, Chemical and Associated Product Printing, Publishing and 20Recorded Media Textile, Clothing, Footwear Other 1 Includes impaired exposures. 2 Percentage of portfolio TCE. 66Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_08.gif Sectors in focus. Retail trade. Credit quality Retail trade Sep-19Mar-20Sep-20 Retail trade exposure by sub-sector (TCE) ($bn) Sep-19Mar-20Sep-20 Total committed exposures (TCE)$16.0bn$15.5bn$15.0bn Lending$11.6bn$11.1bn$9.5bn As a % of Group TCE1.521.431.41 7.0 7.0 7.0 3.8 3.6 Median risk gradeBB equivalent BB equivalent BB equivalent % of portfolio graded as stressed1,2 6.056.707.26 % of portfolio impaired2 1.301.441.84 Personal and household goods retailing Motor vehicle retailing and services Food retailing Retail trade portfolio graded as stressed (%)Retail trade by internal risk grade category (TCE) ($bn) Rising stress reflects challenging economic conditions, in particular the impact of lower new car sales on motor vehicle retailing 6.70 6.05 5.43 7.26 7.07.0 4.64.4 Investment Sub-investment Stressed 3.83.6 4.674.84 3.02 Mar-20Sep-20Mar-20Sep-20Mar-20Sep-20 Sep-17Mar-18Sep-18Mar-19Sep-19Mar-20Sep-20 1 Includes impaired exposures. 2 Percentage of retail trade portfolio TCE. Personal and household good retailing Motor vehicle retailing and services Food retailing 67Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_09.gif Sectors in focus. Services and Transport & Storage. Credit quality Services Total committed Sep-19Mar-20Sep-20 Portfolio security composition (TCE) (%)Portfolio by sub-sector (TCE) (%) Education exposures (TCE)$22.4bn$23.2bn$23.6bn Lending$15.3n$15.8bn$14.9bn As a % of Group TCE2.132.142.22 % of portfolio graded as stressed1,2 3.73.24.0 % of portfolio impaired2 0.30.30.6 Fully Secured 47Partially Secured 19 Unsecured Health & Community Services Recreational Services Services Transport & Storage Sep-19Mar-20Sep-20 Total committed Portfolio security composition (TCE) (%)Portfolio by sub-sector (TCE) (%) Road Freight Transport exposures (TCE)$17.8bn$19.1bn$16.5bn16 Lending$11.2bn$13.0bn$10.6bn As a % of Group TCE1.701.761.56 % of portfolio graded as stressed1,2 2.52.63.1 % of portfolio impaired2 0.40.40.9 Fully Secured 711 12 9 48 Road Passenger Transport Water Transport Air and Space Services to Transport Other Transport Storage 1 Includes impaired exposures. 2 Percentage of portfolio TCE. 3 Fully secured: Secured loan to collateral value ratio ≤ 100%, Partially secured: Secured loan to collateral value ratio > 100%, but < 150%, Unsecured: Secured loan to collateral value ratio > 150%, or no security held. 68Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_10.gif  Australian consumer unsecured lending portfolio1Australian consumer unsecured 90+ day delinquencies (%) Sep-19Mar-20Sep-20 Lending$19.5bn$18.4bn$15.7bn 2.50 30+ day delinquencies (%)3.684.223.62 90+ day delinquencies (%)1.771.972.09 1.50 1.77 2.09 90+ day delinquencies up 32bps over the year, reflecting 41bps increase from balance sheet contraction, offset by 9bps in underlying portfolio improvement. 0.50 Mar-18Sep-18Mar-19Sep-19Mar-20Sep-20 Australian consumer unsecured portfolio ($bn)1Australian consumer unsecured portfolio ($bn) 8.7 8.3 Sep-19Mar-20Sep-20 2% of Group loans 25 19.5 18.4 20 15.7 15 10 Unsecured performing loans balance ($bn lhs) Unsecured 90+ day delinquencies balance ($bn rhs)3 2 6.8 4.1 3.8 3.0 6.7 6.3 5.91 5 Sep-18 Nov-18 Jan-19 Mar-19 May-19 Jul-19 Sep-19 Nov-19 Jan-20 Mar-20 May-20 Jul-20 Sep-20 Credit cardsPersonal loansAuto loans (consumer) Total consumer unsecured 1 Does not include Margin Lending.

 

 

 

 

6180_61-80_page_11.gif  Australian mortgages Sep-19 Mar-20 Sep-20 30+ day delinquencies (bps) 161 188 214 90+ day delinquencies (bps) (inc. impaired mortgages) 88 94 162 Consumer properties in possession 558 468 256 Actual mortgage loss rate annualised2 (bps, for the 6 months ending) 3 3 3 − 56bps from hardship •Our approach to applying COVID-19 relief meant an increased number of customers have entered hardship arrangements − 12bps from customers remaining in 90+ days delinquencies for longer, largely due to the on-hold repossession activities to support customers in difficulty Mortgage delinquencies 90+ days past due Australian mortgage 90+ day delinquencies by State (%) 3.0 As reportedExcluding hardship 1 3.0 NSW/ACTVIC/TASQLD WA SA/NT ALL 2.0 2.0 1.0 1.0 Sep-16 Dec-16 Jun-17 Sep-17 Dec-17 Jun-18 Sep-18 Dec-18 Jun-19 Sep-19 Dec-19 Jun-20 Sep-20 Mar-17 Mar-18 Mar-19 Mar-20 Sep-16Sep-17Sep-18Sep-19Sep-20 1 Financial hardship assistance is available to customers experiencing unforeseen events, including changes in income due to illness, a relationship breakdown or natural disasters. Hardship assistance often takes the form of a reduction or deferral of repayments for a short period. Customer requesting financial hardship assistance must provide a statement of financial position and an assessment is made regarding the customer’s eligibility. 2 Mortgage loss rates are write-offs for the 6 months ending.

 

 

 

 

6180_61-80_page_12.gif  Australian mortgage portfolioSep-19 balance Mar-20 balance Sep-20 balance 2H20 Flow1 Australian mortgage portfolio by product and repayment type (%) Total portfolio ($bn)449.2445.7440.933.5 Owner-occupied (OO) (%)58.359.460.469.6 Investment property loans (IPL) (%)38.537.636.629.9 Portfolio loan/line of credit (LOC) (%)3.22.92.50.4 Variable rate / Fixed rate (%)75 / 2577 / 2372 / 2870 / 30 Sep-19Sep-202H20 Westpac Group drawdowns 66 55 49 1820 22 Interest only (I/O) (%)26.923.420.616.3 330 18 15 12 964 Proprietary channel (%)55.755.554.847.9 First home buyer (%)8.48.89.011.7 Mortgage insured (%)15.616.116.012.2 Sep-19Mar-20Sep-202H20 Flow1 LOCIPL-I/OIPL-P&IOO-I/OOO-P&I Australian offset account balances ($bn) 46.7 43.0 Average loan size2 ($’000)277276275344 40.141.041.8 Customers ahead on repayments including offset account balances3 (%)707071 Actual mortgage losses net of insurance ($m, for the 6 months576758 ending) Actual mortgage loss rate annualised4 (bps, for the 6 months ending)333 1 Flow is new mortgages settled in the 6 months ended 30 September 2020 and includes RAMS. 2 Includes amortisation. Calculated at account level, where split loans represent more than one account. 3 Loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments. 4 Mortgage loss rates are write-offs for the 6 months ending.

 

 

 

 

6180_61-80_page_13.gif Australian mortgage portfolio. Majority of borrowers have significant equity. Mortgage asset quality Australian housing loan-to-value ratios (LVRs) (%)Australian housing loan-to-value ratios (LVRs) (%) 100 90 80 70 2H20 drawdowns LVR at origination Portfolio LVR at origination Portfolio dynamic LVR 1 % of total portfolio 41% of total portfolio where dynamic LVR >90% % of total portfolio where dynamic LVR >100% 6027 51 5048 43 40 16 30 22 2018 10 16 14 1617 8 12 12 107 7 7 20 2 1 0 N/A 2 0.8 0.3 0.5 0.2 0.9 0.5 1.1 1.1 0.3 0.2 0<=6060<=7070<=8080<=9090<=9595<=100>100 NSW & ACTVIC & TASQLDWASA & NT Sep-19 balance Mar-20 balance Sep-20 balance Capital city Dwelling prices %chg last 6mths (Sep-20)4 Dwelling prices YoY (Sep-20)4 Sydney Down 2.4% Up 7.7% Melbourne Down 5.5% Up 3.1% Brisbane Down 0.2% Up 3.8% Perth Down 1.7% Down 1.0% 1 Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. During the half, Westpac updated its methodology for calculating Dynamic LVR, including changes to the treatment of cross collateralised loans and changing the property valuation source. 2 Weighted average LVR calculation considers size of outstanding balances. 3 Average LVR of new loans is on rolling 6 months. 4 Source: CoreLogic.

 

 

 

 

6180_61-80_page_14.gif Australian mortgage portfolio underwriting. Credit policy as at 16 October 2020 Mortgage asset quality Australian mortgage portfolio by year of origination (% of total book) Calendar year Income •Income verified via payslips or tax returns with other supporting documentation such as PAYG income statements and salary credits to accounts where required (minimum standards for documents apply) •Discount of at least 20% applies to less certain income sources i.e. rental income, bonuses Credit Score & Credit Bureau •Bespoke application scorecards segmented by new and existing customers •Credit and score override rates tracked and capped •Credit bureau checks required Expenses •Expenses are assessed as the higher of a borrower’s HEM1 comparable expenses or HEM, plus any expenses that are not comparable to HEM (e.g. private school fees, life insurance) •HEM is adjusted by income bands, post settlement postcode location, marital status and dependants •17 expense categories used, aligned with Melbourne Institute guidelines and LIXI standards Serviceability assessment •For serviceability assessment, interest rate applied to all mortgage debt is the greater of: – Actual interest rate plus buffer of 2.50%; and – Minimum assessment rate of 5.05% (effective 9 October 2020, previously 5.35%) •For I/O Loans, serviceability is assessed on a P&I basis over the residual term •All existing customer commitments are verified •Review Westpac Group accounts and Comprehensive Credit Reporting (CCR) to identify customer commitments •Limits apply to Debt-to-Income lending from 6x; above 7x referred for manual credit assessment •Credit card repayments assessed at 3.8% of limit Genuine savings deposit requirements •Minimum 5% proof of genuine savings for higher LVR loans (typically LVR >85%). First Home Owners Grants not considered genuine savings Security •LVR restrictions apply depending on location, property value and nature of security •Restrictions on high-density apartments based in postcode defined areas (generally Capital City CBD’s) and properties in towns heavily reliant on a single industry (e.g. mining, tourism) LMI •Mortgage insurance for higher risk loans, such as high LVRs. Exception policy applies for certain professionals and Westpac Group staff Pre-2006 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 3 2 3 3 12 13 13 13 11 9 7 5 Variable mortgage interest rates2 (%) Owner occupiedInvestorBuffer. Serviceability assessment rate 5.05% Floor rate 5.69 2.50 6.286.246.50 2.502.502.50 4.00 3.193.783.74 P&II/OP&II/O 1 HEM is the Household Expenditure Measure, produced by the Melbourne Institute. 2 Interest rates for Westpac Rocket Repay Home Loan inclusive of Premier Advantage Package discount assuming loan amount above $250,000 and LVR <70%. Pricing at 16 October 2020.

 

 

 

 

6180_61-80_page_15.gif Interest only mortgages. 21% of the total Australian mortgage portfolio. Australian mortgage Mortgage asset quality Scheduled I/O term expiry4 •72% weighted average LVR at origination1 •63% of customers ahead of repayments (including offset accounts)2 •90+ day delinquencies 125bps (compared to P&I portfolio 172bps) •Annualised loss rate (net of insurance claims) 4bps (1H20:5bps, 2H19: 5bps) delinquencies (%) I/OP&I 2.0 1.5 1.0 0.5 (% of total I/O loans) 242222 101011 2 0<1 Yr 1<2 Yrs 2<3 Yrs 3<4 Yrs 4<5 Yrs 5<10 Yrs 10 Yrs+ Sep-18Mar-19Sep-19Mar-20Sep-20 I/O lending by dynamic LVR3 and income band (%) Australian I/O loan portfolio ($bn) Applicant gross income bands <$100k$100k - $250k>$250k 52 15 34 10 2614 194 118 200 100 50 I/O performing loans balance (lhs) I/O 90+ day delinquencies balance (rhs)14 12 10 8 6 4 63 <=60%60%<=80%>80% 00 Chart does not add due to rounding Dynamic LVR bands (%) Sep-18Mar-19Sep-19Mar-20Sep-20 1 Weighted average LVR calculation takes into account size of outstanding balances. 2 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments. 3 Excludes RAMS. Dynamic LVR is the loan-to-value ratio taking into account the current loan balance, changes in security value, offset account balances and other loan adjustments. Property valuation source CoreLogic. 4 Excludes line of credit loans, I/O loans without date (including bridging loans and loans with construction purpose) and I/O loans that should have switched to P&I but for the previously announced mortgage processing error.

 

 

 

 

6180_61-80_page_16.gif Australian investment property portfolio. Portfolio reducing. Mortgage asset quality Investment property lending (IPL) portfolioSep-19Mar-20Sep-20 Weighted averages1 LVR of IPL loans at origination (%)727272 2 Dynamic LVR3 of IPL loans (%)605757 Investment property portfolio by number of properties per customer (%) 72 1 LVR of new IPL loans in the period (%)707069 Average loan size4 ($’000) 322 322 320 Customers ahead on repayments including offset accounts5 (%) 59 60 62 90+ day delinquencies (bps) 73 78 148 Annualised loss rate (net of insurance clai ms) (bps)4 5 3 1 2 3 4 5 646+ Mortgage portfolio by gross income band (%)Mortgage portfolio by LVR at origination (%) 30Owner occupiedIPL 25 20 15 10 5 <=50 50<=75 75<=100 100<=125 125<=150 150<=200 500<=1m 50Owner occupiedIPL 40 30 20 10 0<=60 60<=70 70<=75 75<=80 80<=85 85<=90 90<=95 95<=97 97+ 200<=500 1m+ 5 Customer loans ahead on payments exclude equity/line of credit products as there are no scheduled principal payments.

 

 

 

 

6180_61-80_page_17.gif Lenders mortgage insurance arrangements. Separately capitalised to the bank. Mortgage asset quality Lenders mortgage insurance (LMI) •Where mortgage insurance is required, mortgages are insured through Westpac’s captive mortgage Lenders mortgage insurance arrangements LVR Bandinsurance insurer, Westpac Lenders Mortgage Insurance1 (WLMI), and reinsured through external LMI providers, based on risk profile •WLMI is well capitalised (separate from bank capital) and subject to APRA regulation. WLMI targets a capitalisation ratio of 1.2x PCR2 and has consistently been above this target •Scenarios indicate sufficient capital to fund claims arising from events of severe stress – estimated losses for WLMI from a 1 in 200 year event are $85m net of re-insurance recoveries (1H20: $85m) • LVR ≤80% • Low doc4 LVR ≤60% • LVR >80% to ≤ 90% • Low doc4 LVR >60% to ≤ 80% Not required •Where insurance required, insured through captive insurer, WLMI •LMI not required for certain borrower groups •Reinsurance arrangements: − 40% risk retained by WLMI − 60% risk transferred through quota share arrangements with Arch Reinsurance Limited, Renaissance Re, Endurance Re, Everest Re, Trans Re, AWAC and Capita 2232 •Insurance liabilities were increased over FY20, which included an allowance for the impacts of COVID-19 • LVR >90%•Where insurance required, insured through captive insurer, WLMI •LMI not required for certain borrower groups •100% reinsurance through Arch Reinsurance Limited Australian mortgage portfolio at 30 Sep 2020 (%) 84 Insurance statistics 2H191H202H20 Not insured Insured by third parties3 Insured by WLMI 5 11 Insurance claims ($m)5521 WLMI claims ratio5 (%)161567 WLMI gross written premiums6 ($m)848991 1 Since 18 May 2015 WLMI has underwritten all mortgage insurance, where required, on Westpac originated mortgages. The in-force portfolio of loans includes mortgage insurance provided by external providers. 2 Prudential Capital Requirement (PCR) calculated in accordance with APRA standards. 3 Insured coverage is net of quota share. 4 Low doc loans no longer sold. Refers to arrangements in place for legacy products. 5 Loss ratio is claims over the total earned premium plus exchange commission. 6 WLMI gross written premium includes loans >90% LVR reinsured with Arch Reinsurance Limited. 2H20 gross written premium includes $61m from the arrangement (1H20: $63m and 2H19: $56m).

 

 

 

 

6180_61-80_page_18.gif  Capital,funding andliquidity

 

 

 

 

6180_61-80_page_19.gif CET1 capital ratio of 11.1%. Capital, Funding and Liquidity • CET1 capital ratio of 11.13%, up 32bps from 31 March 2020 • RWA declined 1bp mostly from: - Lower credit RWA due to portfolio management and lower counterparty credit and mark-to-market risk - Partially offset by risk downgrades and a $2.0bn overlay for corporate, business and specialised lending • Deductions and other capital movements mostly reflect economic hedges recognised in net profit, deferred tax assets related to higher provisions and a net increase in capital held in non-consolidated subsidiaries. Partially offset by a lower deduction for goodwill • Westpac is considering the offer of new ASX listed Additional Tier 1 capital securities. A transaction may follow, subject to market conditions1 Key capital ratios (%)Sep-19Mar-20Sep-20 CET1 capital ratio10.710.811.1 Additional Tier 1 capital2.22.12.1 Tier 1 capital ratio12.812.913.2 Tier 2 capital2.83.43.1 Total regulatory capital ratio15.616.316.4 Cash earnings +37bps 1511.13 Risk weighted assets (RWA) ($bn)429444438 Leverage ratio5.75.75.8 Level 1 CET1 ratio11.011.111.4 Internationally comparable ratios2 Leverage ratio (internationally comparable)6.46.36.5 Sep-19Mar-20Cash notable items Notable Deductions RWAFX impact Sep-20 CET1 capital ratio (internationally comparable)15.915.816.5 1 If the transaction proceeds, a disclosure document for the offer will be made available when the securities are offered. Any person who wants to acquire the securities will need to complete an online application or application form that will accompany the disclosure document. 2 Internationally comparable methodology aligns with the APRA study titled ‘International Capital Comparison Study’ dated 13 July 2015. 78Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

6180_61-80_page_20.gif Risk weighted assets. Decrease from lower credit risk RWA. Capital, Funding and Liquidity Risk weighted assets ($bn) Commentary 428.8 443.9 (9.8) 0.43.80.0 Down $6.0bn or 1.4% (0.4) 437.9 • RWA decreased by $6.0bn over 2H20, mostly from lower credit RWA (CRWA), partially offset by non-credit risk • CRWA reduced $9.8bn due to - Corporate portfolio management, lower counterparty credit and mark-to-market risk, FX movements, and modelling and methodology changes - Partially offset by credit deterioration in corporate, business and specialised lending comprising downgrades and a $2.0bn overlay • IRRBB RWA increased by $3.8bn mainly from a higher liquids portfolio Sep-19Mar-20Credit risk Market risk IRRBB Operational risk OtherSep-20 Movement in credit risk weighted assets ($bn) 367.9369.15.4 (3.1)(2.6)(5.6) (3.9) 359.4 Down $9.8bn or 2.6% Sep-19Mar-20Credit qualityLower lendingModelling and methodology changes FX translation impacts Counterparty credit and mark-to-market risk Sep-20 Graph may not add due to rounding 79Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

 

81100_81-100_page_01.gif Internationally comparable capital ratio reconciliation. Capital, Funding and Liquidity APRA’s Basel III capital requirements are more conservative than those of the Basel Committee on Banking Supervision (BCBS), leading to lower reported capital ratios by Australian banks. In July 2015, APRA published a study that compared the major banks’ capital ratios against a set of international peers1. The following details the adjustments from this study and how Westpac’s APRA Basel III CET1 capital ratio aligns to an internationally comparable ratio Westpac’s CET1 capital ratio (APRA basis) (%) 11.1 Equity investmentsBalances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s requirements0.4 Deferred tax assetsBalances below prescribed threshold are risk weighted, compared to a 100% CET1 deduction under APRA’s requirements0.7 Interest rate risk in the banking book (IRRBB)APRA requires capital to be held for IRRBB. The BCBS does not have a Pillar 1 capital requirement for IRRBB0.3 1.8 Unsecured non-retail exposuresLGD of 45%, compared to the 60% or higher LGD under APRA’s requirements0.7 Non-retail undrawn commitmentsCredit conversion factor of 75%, compared to 100% under APRA’s requirements0.4 Specialised lending Use of internal-ratings based (IRB) probabilities of default (PD) and LGDs for income producing real estate and project finance exposures, reduced by application of a scaling factor of 1.06. APRA applies higher risk weights under a supervisory slotting approach, but does not require the application of the scaling factors 0.6 0.2 0.3 Internationally comparable CET1 capital ratio16.5 Internationally comparable Tier 1 capital ratio19.3 Internationally comparable total regulatory capital ratio23.2 1 Methodology aligns with the APRA study titled “International capital comparison study", dated 13 July 2015. 80Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_02.gif Well placed on internationally comparable. CET1 and leverage ratios. Capital, Funding and Liquidity Common equity Tier 1 ratio (%)1 20% 15% Standard Chartered China Construction Bank Toronto Dominion Bank Credit Agricole SA Royal Bank of Canada China Merchants Bank Norinchukin Bank Danske Bank CBA NatWest ANZ Rabobank Westpac 16.5% Nordea Sumitomo Mitsui BPCE ING Group HSBC Intesa Sanpaolo Lloyds Unicredit NAB Barclays Commerzbank Deutsche Bank JPMorgan Chase ICBC BNP Paribas Credit Suisse Societe Generale Mitsubishi UFJ Santander BBVA Citigroup Bank of Montreal Bank of America Mizuho FG Scotiabank Natixis 0% Leverage ratio (%)1 10% 8% China Construction Bank Agricultural Bank of China Norinchukin Bank Intesa Sanpaolo China Merchants Bank Sumitomo Mitsui Standard Chartered Royal Bank of Canada Bank of Montreal Toronto Dominion Societe Generale Deutsche Bank Credit Agricole SA ICBC Bank of China CBA Westpac 6.5% BBVA Credit Suisse NatWest ANZ Rabobank Mitsubishi UFJ Unicredit HSBC Barclays Nordea Lloyds Santander Commerzbank BPCE Mizuho FG Scotiabank Danske Bank ING Group BNP Paribas Natixis Natixis 0% 1 Peer group comprises listed commercial banks with assets in excess of A$700bn and which have disclosed fully implemented Basel III ratios or provided sufficient disclosure to estimate. Based on company reports/ presentations. Ratios at 30 June 2020, except for ANZ and Westpac which are at 30 September 2020, NAB at 31 March 2020, and Bank of Montreal, Scotiabank, Royal Bank of Canada and Toronto Dominion are at 31 July 2020. Leverage ratio is on a transitional basis. Where accrued expected dividends have been deducted and disclosed, these have been added back for comparability. US banks are excluded from leverage ratio analysis due to business model differences, for example from loans sold to US Government sponsored enterprises. NAB has not disclosed an internationally comparable leverage ratio since September 2017. Shows ratios as at the last reporting date, which may take account of measures taken by jurisdictions in response to COVID-19.

 

 

 

 

81100_81-100_page_03.gif Liquidity coverage ratio. Liquidity remains high reflecting deposit growth and QE measures. Capital, Funding and Liquidity Liquidity coverage ratio (LCR)1 (spot basis, $bn and %) Liquidity coverage ratio1 (quarterly average, %) 200.0 180.0 31 March 2020 LCR 154% 190.9 30 September 2020 LCR 150% 185.4 132 140 151 160.0 140.0 120.0 123.6 123.3 100.0 Sep-19Mar-20Sep-20 80.0 60.0 Liquidity coverage ratio1 (spot basis, %) 40.0 20.0 0.0 Net cash outflowsLiquid assetsNet cash outflowsLiquid assets 154 9 (14)(0) 1150 Customer depositsHigh Quality Liquid Assets Wholesale fundingCommitted Liquidity Facility Other flowsTerm Funding Facility (undrawn) Mar-20HQLACLF and TFFCustomer Deposits Wholesale funding and other flows Sep-20 1 LCR is calculated as the percentage ratio of stock of liquid assets over the total net cash outflows in a modelled 30 day defined stressed scenario. Liquid assets include HQLA as defined in APS 210, RBNZ eligible liquids, CLF eligible securities less RBA open repos funding end of day ESA balances with the RBA. The Committed Liquidity Facility (CLF) and Term Funding Facility (TFF) are made available to Australian Authorised Deposit-taking Institutions by the RBA that, subject to qualifying conditions, can be accessed to meet LCR requirements under APS210 – Liquidity. Other flows include credit and liquidity facilities, collateral outflows and inflows from customers.

 

 

 

 

81100_81-100_page_04.gif Funding composition shift towards customer deposits. Funding composition (%) 5 5 4 7 7 6 Wholesale Onshore <1yr1 Wholesale Offshore <1yr1 Net stable funding ratio (NSFR) ($bn) NSFR at 30 September 2020: 122% 624.1 556 121210 1 Wholesale funding and other liabilities 512.7 Liquids and other3 Corp. & Insto deposits Other loans4 Retail & SME deposits Residential mortgages ≤35% risk weight Capital Wholesale Offshore >1yr 118 88 Securitisation Equity 2 Customer deposits Available Stable FundingRequired Stable Funding Net stable funding ratio (NSFR) (%) 636365 117 (0.3) 2.9 (0.2) (3.1) 1.6 3.8 122 Mortgages eligible as Mar-20 Capital Sep-20 Retail & SME Deposits Corporate & Institutional Deposits Wholesale funding and other Residential Mortgages ≤35% Risk Weight Other loans, liquids & other Bars may not add to 100 due to rounding 1 Includes long term wholesale funding with a residual maturity less than or equal to 1 year. 2 Equity excludes FX translation, Available-for-Sale securities and Cash Flow Hedging Reserves. 3 Other includes derivatives and other assets. 4 Other loans includes off balance sheet exposures and residential mortgages >35% risk weight.

 

 

 

 

81100_81-100_page_05.gif Reduced need to access long term funding markets. Deposits to net loans ratio (%) Term Funding Facility (TFF) ($bn) Customer depositsNet customer loansDeposits to net loans ratio 80.1 Additional As at 30 Sep 2020 32Adjusts monthly 73.475.6 715720693 525544555 allowance plementary allowance Initial allowance 2 Drawdown to Jun-21 Drawdown Oct-20 to Jun-21 12 18 Drawdown Mar-20 to Sep-20 18 Sep-19Mar-20Sep-20 TFF AllowanceDrawn down As at 30 September 2020 Term debt issuance and maturity profile1,2,3 ($bn) IssuanceMaturities 3738 32343133 2725 21 13 7 . TFF Sub debt Senior/Securitisation Hybrid Covered bond FY17 FY18 FY19 FY20 FY21 FY22 FY23 FY24 FY25 FY26 >FY26

 

 

 

 

81100_81-100_page_06.gif Tier 2 capital profile.Capital, Funding and Liquidity Westpac Tier 2 issuance and calls/maturities1,2 (notional amount, A$m) 5,000 4,000 IssuanceMaturities FY21 Tier 2 issuance expected to be approx. 3,000 2,000 1,000 0 4,209 2,241 $5-7billion (including buffer) 1,0701,2401,1501,350 2,110 536 2,1101,7592,358 FY191H202H20FY21FY22FY23FY24FY25FY26FY27FY28FY29>FY29 Westpac Total Regulatory Capital CET1Additional Tier 1Tier 2 Westpac Tier 2 capital (notional amount, %) By format3 By currency3 3.15% ($14bn) 2.10% ($9bn) 11.13% ($49bn) 5.0% (approx. $22bn3) 2 9 Callable 20 82 USD AUD Domestic AUD EMTN SGD 59JPY NZD HKD 30 September 2020 APRA-basis 1 Jan 2024 APRA-basis 1 Represents AUD equivalent notional amount using spot FX translation at date of issue for issuance and spot FX translation at 30 September 2020 for maturities. 2 Securities in callable format profiled to first call date, excluding the Perpetual Floating Rate Notes issued 30 September 1986. Securities in bullet format profiled to maturity date. 3 Represents AUD equivalent notional amount using spot FX translation as at 30 September 2020.

 

 

 

 

81100_81-100_page_07.gif  Divisionalresults

 

 

 

 

81100_81-100_page_08.gif Divisional1 contributions. Divisional results 87Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_09.gif Consumer 2H20 performance. Consumer Cash earnings ($m) Key financial metrics2H191H202H20 Change on 1H20 NIM up due to repricing and lower funding costs, partly offset by competition and lower deposit spreads Lower activity including international and travel related fees Costs associated with COVID-19 activity and higher risk and compliance costs Higher provisions from an increase in overlays Revenue1 ($m)4,4944,5604,560– Net interest margin1 (%) 2.252.332.418bps Expense to income1 (%) 42.444.647.0232bps Customer deposit to loan ratio1 (%)51.9952.6856.26358bps 1,592 84 1,472201,492 (83) (108) (183) 911,293 (19) 1,274 Stressed exposures to TCE1 (%)0.790.831.3855bps Key operating metrics 2H19 1H20 2H20 Change on 1H20 Total customers (#m)1 9.7 9.7 9.7 – Active digital banking customers (#m)1 4.45 4.49 4.53 1% Branches (#)2 955 931 929 (2) ATMs (#) Customer satisfaction3,4 6mma5 2,193 7.3 (2nd) 2,133 7.3 (2nd) 1,399 7.4 (=2nd) (734) – Net promoter score (NPS)3,4 6mma5 -8.1 (3rd) -8.6 (3rd) -3.5 (3rd) – 2H19 1H20 Add back notable items 1H20 ex-notable items Tax and NCI 2H20 ex-notable items Notable items 2H20 Net interest income Non-interest income Operating expenses Impairment charges 3 Refer page 117 for metric definitions and details of provider. 4 Customer satisfaction and NPS metrics refer to total Consumer customers across the Westpac Group. Data for 2H20 as at August 2020. 5 6 month moving average. 88Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_10.gif Business 2H20 performance. Business Cash earnings ($m) Lower deposit spreads impacted by low interest Key financial metrics 2H19 1H20 2H20 Change on 1H20 Revenue1 ($m) 2,554 2,455 2,268 (8%) Net interest margin1 (%) 3.18 3.05 2.93 (12bps) Expense to income1 (%) 41.5 43.5 54.2 Large Customer deposit to loan ratio1 (%) 97.1 98.1 108.0 Large Stressed exposures to TCE1 (%) 2.88 3.07 4.70 163bps 944 rates. Margins also lower from COVID-19 customer support income, and fee waivers from COVID-19 customer support 478 88566 (198) Costs to support COVID-19 activities, and higher risk and compliance costs Change (54) (80) 99356 (100) Key operating metrics2H191H202H20 on 1H20 23 Down $210m or 37% Down $222m or 46% 256 Total customers1 ,2 (‘000’s)1,0191,0211,0533% 2H19 1H20 Add back notable items 1H20 ex-notable items Net interest income Non-interest income Operating expenses Impairment charges Tax and NCI 2H20 ex-notable items Notable items 2H20 1 Restated for the impact of customer migrations following the Group’s refinement of the definition of SME customers and the creation of Specialist Businesses. 2 Excludes Private Wealth customers. 3 DBM external ratings as at Aug 20. SME refers to Total SME. Refer page 117 for metric definition and details of provider. 4 Share of sales made digitally for eligible products. 89Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_11.gif WIB 2H20 performance. Westpac Institutional Bank Cash earnings ($m) Restructuring costs and higher risk Key financial metrics2H191H202H20 Change on 1H20 430 Margin down 23bps from lower deposit spreads Movement in derivative valuation adjustments management and compliance spend Lower collectively assessed provisions Revenue ($m)1,2101,1611,132(2%) Net interest margin (%)1.581.461.23(23bps) Expense to income ratio (%)49.553.361.6 Large Net loans73.678.666.2(16%) 147 (99) 70(78) 182 (37) 185 Customer deposits99.0110.0102.9 (6%) Customer deposit to loan ratio (%)134.5139.9155.4Large Stressed exposures to TCE (%)0.591.091.03(6bps) Key operating metrics 2H19 1H20 2H20 Change on 1H20 Customer revenue1 / total revenue (%) 93.7 94.4 88.3 (Large) Trading revenue / total revenue (%) 9.4 15.0 13.1 (191bps) Revenue per FTE ($’000) 808 784 717 (9%) 2H19 1H20 Net interest income Non-interest income Operating expenses Impairment charges Tax expense 2H20 1 WIB customer revenue is lending revenue, deposit revenue, sales and fee income. Excludes trading and derivative valuation adjustments. 90Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_12.gif NZ 2H20 performance1. New Zealand Cash earnings (NZ$m) Decline in NIMLower fee income due to reduced Restructuring costs in 1H20 and timing of investment spend partly offset by costs to support Key financial metrics2H191H202H20 Change on 1H20 from lower deposit spreads 487 activity and fee waivers from COVID-19 customer support COVID-19 activities Higher individually assessed provisions and higher COVID-19 related collectively assessed provisions in 1H20 Revenue (NZ$m)1,1671,1621,120 (4%) Net interest margin (%) 2.09 2.06 1.89(17bps) 2955300 (32) (10)22 102 (24) 358 (4) Expense to income (%) Customer deposit to loan ratio (%) 44.0 76.6 46.6 79.4 46.3 80.7 (31bps) 125bps Stressed exposures to TCE (%) 1.66 1.64 1.59 (5bps) Key operating metrics 2H19 1H20 2H20 Change on 1H20 Customers (#m) 1.35 1.35 1.34 (1%) Branches (#) 155 151 143 (8) Consumer NPS2 +5 +21 +14 Down 7 Business NPS2 +3 +1 +7 Up 6 Agri NPS2 +20 +21 +34 Up 13 Funds (NZ$bn) (spot) 11.5 10.9 12.2 12% Service quality – complaints (000’s) 9.3 9.6 9.5 (1%) Up $58m or 19% 2H19 1H20 Net interest income Non-interest income Operating expenses Impairment charges Tax and NCI 2H20 ex-notables Notable items 2H20 Add back notable items 1H20 ex-notable items 91Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_13.gif NZ balance sheet. New Zealand New Zealand net loans (NZ$bn)New Zealand deposits (NZ$bn) 84.287.01.6 (0.6) 88.0 64.569.12.2 (0.3) 71.0 Up 1%Up 3% Sep-19Mar-20ConsumerBusinessSep-20 Sep-19Mar-20ConsumerBusinessSep-20 New Zealand customer loans (NZ$bn) and % of totalNew Zealand customer deposits (NZ$bn) and % of total Up 3% 82 84 Up 3% 87 Up 1%88 Business Personal Mortgage Flat 6464 Up 7% 69 Up 3%71 Transaction Savings Term deposits 30313232 50515355 36% 1% 63% 16152022 15151618 33343331 31% 25% 44% Mar-19Sep-19Mar-20Sep-20 Mar-19Sep-19Mar-20Sep-20 92Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_14.gif NZ stressed exposures. New Zealand Business stressed exposures as a % of New Zealand business TCE Property 4.9 Watchlist & substandard90+ day past due and not impairedImpaired 5.5 4.4 1915 10 4 Manufacturing Agriculture, forestry & fishing Wholesale trade 3.2 3.33.4 2.32.4 5.0 4.0 3.33.12.9 2.6 Construction 48 0.2 1.50.9 0.1 0.8 3.02.92.52.2 0.2 0.00.10.0 Other 0.10.10.1 Sep-13Sep-14Sep-15Sep-16Sep-17Sep-18Sep-19Mar-20Sep-20 Agribusiness portfolioMilk price (NZ$)Dairy portfolio summary •Overall portfolio health remains sound. Dairy Sep-19Mar-20Sep-20 TCE (NZ$bn)9.59.610.0 Agriculture as a % of total TCE8.17.67.9 Kg Ms $10 $9 $8 $7 $6 $5 $4 Westpac Economics forecast 7.147.00 stressed assets declined 160 bps. Focus remains on supporting existing dairy customers with proven long-term viability •Global dairy prices have firmed on the back of the rebound in Chinese economic growth. Fonterra has revised its 2020/21 milk price forecast range to $6.30/kg to $7.30/kg, while % of portfolio graded as ‘stressed’1 % of portfolio in 10.09.88.2 $36.126.696.35 $2 $1 $0 Westpac has lifted its forecast to $7.00/kg •Uncertainty around environmental regulations, rising compliance costs, world economy impaired0.320.480.48 1 Includes impaired exposures. 2016/172017/182018/192019/202020/21 weakness and geopolitical tensions are ongoing risks to the dairy sector outlook 93Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_15.gif NZ consumer portfolio. New Zealand Mortgage 90+ day delinquencies1 (%)Unsecured consumer 90+ day delinquencies1 (%) 0.6 0.5 0.4 0.3 0.2 Mar-14 Sep-14 Mar-15 Sep-15 Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 90+ day past due (ex-hardship) 90+ day past due Introduction of changes to the reporting of hardship 0.52 0.14 3.0 2.0 1.0 90+ day past due (ex hardship) 90+ day past due Introduction of changes to the reporting of hardship 2.09 1.13 Sep-13 Sep-13 Mar-14 Sep-14 Mar-15 Sep-15 Mar-16 Sep-16 Mar-17 Sep-17 Mar-18 Sep-18 Mar-19 Sep-19 Mar-20 Sep-20 Mortgage portfolio LVR2 (%) of portfolioMortgage loss rates each half (%) 0.25 93% of mortgage portfolio less than 80% LVR 47% 0.20 0.15 23%23% 5%2% 0.10 0.05 0.00 0.0 1H12 2H12 1H13 2H13 1H14 2H14 1H15 2H15 1H16 2H16 1H17 2H17 1H18 2H18 1H19 2H19 1H20 2H20 1 In May 2019 we made changes to the reporting of customers in hardship to align to the method used by APRA. 2 LVR based on current loan property value at latest credit event. 94Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_16.gif Specialist Businesses 2H20 performance. Specialist Businesses Cash earnings ($m) Increase mostly from lower Increase in risk and compliance and costs related Key financial metrics2H19 1H20 2H20 Change on 1H20 Funds ($bn)207 179 193 8% Retail Life Insurance in-force premiums ($m)960 949 942 (1%) General Insurance GWP1 ($m)279 273 282 3% Lenders mortgage insurance (LMI) GWP ($m)84 89 91 2% Auto and Vendor Finance loans ($bn)13.7 13.0 12.0 (8%) Westpac Pacific loans ($bn)1.8 1.8 1.6 (11%) Deposits on platforms ($bn)5.4 5.2 4.9 (6%) Key operating metrics 2H19 1H20 2H20 Change on 1H20 Life insurance claims (loss) ratio (%) 53 54 48 (6ppts) LMI claims (loss) ratio (%)2 16 15 67 Large Investors on Panorama (#) 44,314 54,781 67,109 23% SMSFs on Panorama (#) 9,289 10,981 12,310 12% Lower volumes and lower margins in Auto 335 weather and bushfire insurance claims to increased activity provisions in Westpac Pacific and Auto in 1H20 102195 93 (40) 107 (96) 65(10) 221 Up $26m or 13% Down $692m or 744% (820) (599) 2H19 1H20 Add back notable items 1H20 ex-notable items Net interest income Non-interest income Operating expenses Impairment charges Tax and NCI 2H20 ex-notable items Notable items 2H20 Super) (%)3 181818– 1 Gross written premium. 2 Loss ratio is claims net of reinsurance over the total earned premium plus exchange commission. 3 Strategic Insights, June 2020. 95Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_17.gif  Economics

 

 

 

 

81100_81-100_page_18.gif Australian and New Zealand economic forecasts. Economics Key economic indicators (%) at October 202020192020F2021F Source: Westpac Economics. 1 Year average growth rates. 2 Through the year growth rates. 3 Business investment adjusted to exclude the effect of public sector purchases of public assets. 97Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

81100_81-100_page_19.gif The Australian economy. Population 25.7 million. Economics Australian populationAustralian GDP and employment composition Population 245k Output 2019 - sector contribution to GDP (%)1 Western Northern Territory Queensland Population 5.2m Mining 1910Manufacturing 6Construction Transport, Utilities Population 2.7m AustraliaSouth Australia New South 10 Population 8.2m 8Wholesale, Retail Agriculture 8Household services Population 1.8m Victoria Wales ` ACT Population 430k 6Health 9Education 96Public administration Population 6.7m Tasmania Population 540k Finance Business services Relative size of States (Share of Australia, 2018/19, %) GSPPopulationEmploymentExports Australian employment by sector 2019 (%) Mining 33 32 32 29 26 26 24 14 35 19 20 20 20 14 1528 9 66 8 Manufacturing Construction Transport, Utilities Wholesale, Retail Agriculture Household services Health, Social Assistance 10 11 6 7 7 4 2 2 2 1 14Education 12Public Administration 13Finance NSWVictoriaQueenslandWASATasmania Sources: ABS, Westpac Economics 1 Real, financial years, experimental estimates. 98Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack Business services

 

 

 

 

81100_81-100_page_20.gif The Australian economy. A recession like no other. Economics Australia’s GDP profile (index)Unemployment rate1 (%) 112 indexpre covid forecastcurrent forecast index 112%% 108 104 100 96 Dec 2019 = 100Westpac f’casts 12 108 10 104 1008 966 ’80s recession ’90s recession GFC 12 Westpac f’casts10 COVID-198 6 92 88 Dec-15Dec-17Dec-19Dec-21 Sources: ABS, Westpac Economics. 9244 8822 Sep-81Sep-91Sep-01Sep-11Sep-21 Sources: ABS, Westpac Economics. Some sectors impacted extremely hard in Q2 Consumer & business confidence (index) index 120 110 100 90 80 Employment sectors grouped by COVID impact in Q2, total hours worked, based to 100 in Q4 2019; figures in brackets show share of economy-wide total high (21%)moderate (22%) index 120 110 100 90 80 net bal. 130 110 90 70 monthly net bal. 30 10 -10 -30 70low (42%)positive (16%) 60 7050 Consumer (lhs)Business (rhs) 6030 -50 -70 Dec-17Jun-18Dec-18Jun-19Dec-19Jun-20 Sources: ABS, Westpac Economics. 1 Forecasts factor in potential impact of JobKeeper Payment. 99Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack Oct-06Oct-09Oct-12Oct-15Oct-18 Sources: Westpac MI, NAB, Westpac Economics

 

 

 

 

 

101120_101-120_page_01.gif The Australian economy. Detailed impact of COVID-19 on segments. Economics GDP growth year end contributions (ppts) GDP-6.3 1.6 Consumer spending by category (ppts) ppts* -4-3-2-101 Consumption Housing Investment Public Exports Imports -7.1 Jun-19 Jun-20 -2.4 -0.5 -0.6 -0.1 -0.7 0.8 1.4 1.5 0.9 0.4 4.0 HH Goods Alcohol Utilities Insurance & finance Communications Education Mar-20Jun-20 *Contribution to qtly % change ppts -8-6-4-2024 Cigarettes Sources: ABS, Westpac Economics. Private sector credit growth (% ann) Food Vehicles % ann 25 20 15 10 5 0 -5 -10 Housing Total credit Business Westpac f’casts Clothing Fuel Health Recreation Other Transport Cafes and Rest. Six categories accounted for 80% of the Q2 hit -4-3-2-101 Aug-08Aug-12Aug-16Aug-20 So.urces: RBA, Westpac Economics Sources: ABS, Westpac Economics. 100 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_02.gif The Australian economy. Significant variances across States. Economics COVID-19 current infections Activity outlook: State view (index) Population (New cases minus deaths, rolling 14day avg) index index % ann NSW (1.1%yr) % ann ‘000s 7 6 5 4 3 2 1 0 NSW Victoria rest ‘000s 7 6 5 4 3 2 1 0 110 105 100 95 90 85 80 NSW Victoria rest Westpac f’casts –2.5% –2.5% –7% 110 105 100 95 90 85 80 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Vic (1.8%yr) 3.0 2.5 2.0 1.5 1.0 0.5 0.0 Feb Mar Apr May Jun Jul Aug Sep Oct Source: JHU CSSE, Westpac Economics Dec-19 Apr-20Jul-20Oct-20Jan-21 Sources: ABS, Westpac Economics. Mar-00 Mar-04 Mar-08 Mar-12 Mar-16 Mar-20 Sources: ABS, Westpac Economics. Weekly payrolls by State (index) Mobility, retail locations by State Credit card transactions by State NSW indexVictoria index indexNSW Victoria index index index 102 100 98 96 94 92 90 14 March = 100 rest 102 100 98 96 94 92 90 20 10 0 -10 -20 -30 -40 -50 -60 rest *index, daily, Jan 3-Feb 6 avg = 0; Google location data, retail locations, 7 day rolling avg 20 10 0 -10 -20 -30 -40 -50 -60 130 120 110 100 90 80 70 60 NSW Victoria rest *index based on value of spending-related transactions vs same week in 2019, benchmarked to 100 avg prior to COVID-19 130 120 110 100 90 80 70 60 Jan-20 Mar-20 May-20Jul-20Sep-20 Sources: ABS, Westpac Economics. Feb-15Apr-11Jun-06 Aug-01 Sep-26 Sources: Google, Westpac Economics. Jan-20 Mar-20 May-20 Jul-20 Sep-20 Nov-20 Sources: Westpac Group. 101 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_03.gif Significant Government support measures. Sharp lift in public debt but servicing costs remain stable. Economics Federal Government support measures ($bn) Direct paymentsJobKeeper Australia: public net debt (% of GDP) % of GDPNet debt (lhs)Interest payments (rhs) % of GDP $bn 120 100 JobSeekerEarly super access Employers, cash flow boostTax cuts $bn 120 100 50 40 30 20 10 0 -10 Federal Government 5 Gov’t forecasts4 to 2023/24 3 2 1 0 -1 8080 6060 1979/801989/901999/002009/102019/20 Sources: Budget papers, ABS, Westpac Economics. General Government gross debt Japan Italy 4040 2020 00 Q2 2020Q3 2020Q4 2020Q1 2021Q2 2021 France Canada UK India Germany Malaysia China Australia South Korea Sweden Indonesia NZ %GDP Figures are for 2019 050100150200250 Sources: Australian government, APRA, ATO, Westpac Economics.Sources: IMF, RBA, Westpac Economics. 102 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_04.gif Australian housing market. Mild dwelling price correction underway prior to strong price recovery in 2022-23. Economics Australian dwelling prices (index) Mortgage interest rates (%) index All dwellings (index, Jan 2004 = 100) %Variable*3 year fixed% 230 210 190 170 150 130 110 90 Rest of Australia Other capitals Sydney-Melbourne 230 210 190 170 150 130 110 90 1010 88 66 44 22 * Standard, owner occupier, including discount 00 Jan-04 Jan-06 Jan-08 Jan-10 Jan-12 Jan-14 Jan-16 Jan-18 Jan-20 Sources: CoreLogic, Westpac Economics. Sep-06Sep-08Sep-10Sep-12Sep-14Sep-16Sep-18Sep-20 Sources: RBA, Westpac Economics. Capital cityPop’n Dwelling prices %ch last 3mths (Sep-20) Dwelling prices YoY (Sep-20) Westpac Economics dwelling price forecasts %* expected price change,% Sydney4.8mDown 1.6%Up 7.7% Melbourne4.5mDown 3.3%Up 3.1% Brisbane2.3mDown 0.5%Up 3.8% 5 0 -5 -10 April 2020 to June 2021 total price change to date 5 0 -5 -10 Perth1.9mDown 0.3%Down 1.0% -15 SydneyMelbourneBrisbanePerthAdelaideAustralia -15 Sources: CoreLogic, Westpac Economics. Sources: CoreLogic, Westpac Economics. 1 Foreign buyers based on annual FIRB approvals. 2 Monthly, capital cities combined, seasonally adjusted by Westpac, smoothed. 103 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_05.gif Australian housing market. Showing resilience, although some uncertainty ahead. Economics Housing finance ($bn) Aust. population growth: medium term prospects (% ann) $bn'Upgraders'InvestorFHBs $bn ann%Population ann% 16Value of housing finance 14 12 10 8 6 4 2 0 16 2.5 14 122.0 101.5 81.0 6 40.5 20.0 0-0.5 Contribution from net migration Gov’t forecasts 2.5 2.0 1.5 1.0 0.5 0.0 -0.5 Aug-15Aug-16Aug-17Aug-18Aug-19Aug-20 Sources: ABS, Westpac Economics. 19801990200020102020 Sources: ABS, Treasury, Westpac Economics. Residential property: listings and sales (‘000s) ‘000s ‘000s Rental vacancy rates (%) Rental vacancy rates (%, quarterly, annual average) new listings (lhs)sales (lhs) 31 29 27 33%SydneyBrisbaneMelbournePerth 318 297 25276 255 23 234 21213 19192 17171 15150 national average since 1980 Mar-08Mar-10Mar-12Mar-14Mar-16Mar-18Mar-20 Sources: REIA, Westpac Economics. Dec-87Dec-92Dec-97Dec-02Dec-07Dec-12Dec-17 Sources: ABS, Westpac Economics. 104Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_06.gif The New Zealand economy. Population 5.1 million. Economics Regional GDP Economy Total nominal GDP 2019: $303 bn Output 2019 - sector shares of GDP (%) Northland, $8bn 4% of population Auckland, $114bn 35% of population Waikato, $26bn 10% of population Taranaki, Whanganui/Manawatu, $21bn 7% of population Tasman/Nelson, $5bn 2% of population Bay of Plenty, $17bn 6% of population Gisborne/Hawke’s Bay, $11bn 4% of population Wellington, $39bn 11% of population 37 107 7 13 36 5 Primary industries Construction Electricity, gas, and water Food manufacturing Manufacturing (excl. food) Wholesale, retail and accommodation Transport Financial and professional services Public administration Social services (incl. health) Other West Coast, $2bn 1% of population Marlborough, $3bn 1% of population NZ employment by sector 2019 (%) 86Primary industries Southland, $6bn 2% of population Canterbury, $38bn 13% of population Otago, $14bn 5% of population 9 19 9 6 19 194 Construction Manufacturing Wholesale / Retail / Accommodation Transport Financial / professional services / IT Public administration Social services (incl. health) Other Sources: Stats NZ, Westpac Economics. Nationwide GDP and employment figures are for the year to Dec 2019, regional figure are for the year to March 2019. Charts may not add to 100 due to rounding. 105 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_07.gif New Zealand recovery underway. Economics Headwinds in some services sectors, but domestic activity lifting faster than expected. Economic indicatorsCurrent Dec 2020 forecast New Zealand GDP $bn$bn Business activity surveys Index Index Cash rate0.25% (21 Oct) Unemployment4.0% (June qtr) 0.25%75 70 6.2% 65 Westpac forecasts 757070 6565 706060 5555 65 5050 4545 GDP (%yr end) -12.4%60 (June qtr)-2.6% 55 60 Pre-Covid forecast55 40 PSI - Services40 3535 PMI - Manufacturing 3030 Private sector credit3.2% (Aug) 3.2%50 Current forecast 502525 201820202022 Sources: Statst NZ, Westpac Economics. 2017201820192020 Sources: ANZ, Westpac Economics. Unemployment rateNew Zealand private sector credit growth 8%Pre-Covid forecast Current forecast 7 6 5 4 3 2 % Westpac8 forecasts 7 6 5 4 3 2 % ann 25 20 15 10 5 0 -5 -10 HousingTotal creditBusiness Forecasts end 2021 200620092012201520182021 Aug-00Aug-04Aug-08Aug-12Aug-16Aug-20 Sources: Stats NZ, Westpac Economics. Sources: Westpac Economics. 106 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_08.gif New Zealand housing market. Policy supporting a strong lift in momentum. Economics New Zealand dwelling prices by regionAnnual house price growth 2500 2300 2100 1900 1700 1500 1300 1100 900 Index Auckland Canterbury Wellington Other regions Index 2300 2100 1900 1700 1500 1300 1100 900 20% 15 10 5 0 -5 -10 % Forecast 20 15 10 5 0 -5 -10 2007200920112013201520172019 Sources: REINZ, Westpac Economics. 200620082010201220142016201820202022 Sources: QVNZ, Westpac Economics. RegionPop’n Dwelling prices %ch last 3mths (Sep 20) Dwelling prices YoY (Sep 20) House sales (monthly, seasonally adjusted) Level 10000 Level 10000 Auckland 1.7m +4.0% +11.4% Wellington 0.5m +5.0% +14.5% Canterbury 0.6m +4.7% +7.8% Nationwide 5.1m +4.0% +11.1% 8000 6000 4000 2000 0 2007200920112013201520172019 8000 6000 4000 2000 0 Sources:REINZ, Stats NZ.Sources: REINZ. 107 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_09.gif The RBNZ’s COVID-19 response. Economics RBNZ supporting market liquidity The RBNZ has introduced a significant amount of support for the economy. Mortgage rates Major policy initiatives include: •Cash rate cut to 25bps •Large scale asset purchases (LSAP) – targeting lower rate by buying $100bn of government debt •Loan-to-value restrictions on residential lending have been eased Westpac Economics expect further stimulus will be introduced over the coming months: •Funding for lending programme expected to be introduced in November 12% 10 8 6 4 2 0 %12 Floating rate 10 2 year fixed 5 year fixed8 6 4 2 0 •OCR expected to be cut to -0.50% in April 2021 Policy measures to date, and expectations of further stimulus, have resulted in mortgage lending rates dropping to low levels, boosting asset prices, particularly in the housing market. Further strong gains are expected New Zealander’s hold a large proportion of their wealth as housing assets. Higher asset prices will stimulate consumer spending, and therefore boost inflation and employment The pick-up in the housing market has seen household debt levels rising. However, reductions in interest rates mean that the proportion of households’ incomes spent on debt servicing has fallen to its lowest level in at least two decades. The labour market has also been more resilient than expected 2007200920112013201520172019 Source: RBNZ. Debt servicing costs as a share of households’ disposable incomes %% 1616 1414 1212 1010 88 66 44 22 00 2000 2002 2004 2006 2008 2010 2012 2014 2016 2018 2020 Source: RBNZ. 108 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_10.gif  Appendix anddisclaimer

 

 

 

 

101120_101-120_page_11.gif Appendix 1: Appendix Cash earnings adjustment 2H19 $m 1H20 $m 2H20 $mDescription Reported net profit3,6111,1901,100Net profit attributable to owners of Westpac Banking Corporation Fair value (gain)/loss on economic hedges(90)(219)581 Fair value on economic hedges (which do not qualify for hedge accounting under AAS) comprise: • The unrealised fair value (gain)/loss on foreign exchange hedges of future New Zealand earnings impacting non-interest income is reversed in deriving cash earnings as they may create a material timing difference on reported results but do not affect the Group’s cash earnings over the life of the hedge. Westpac has ceased this activity, and at this stage no further adjustments will be recognised; and • The unrealised fair value (gain)/loss on hedges of accrual accounted term funding transactions are reversed in deriving cash earnings as they may create a material timing difference on reported results but do not affect the Group’s cash earnings over the life of the hedge Ineffective hedges(15)(24)(37)The unrealised (gain)/loss on ineffective hedges is reversed in deriving cash earnings because the gain or loss arising from the fair value movement in these hedges reverses over time and does not affect the Group’s profits over time Adjustments related to Pendal Group4063(32) Consistent with prior periods, this item has been treated as a cash earnings adjustment given its size and that it does not reflect ongoing operations. The adjustment relates to the mark to market of the shares. Westpac disposed of its holdings in Full Year 2020. As a result, no further adjustments will be recognised Treasury shares7(17)3 Under AAS, Westpac shares held by the Group in the managed funds and life businesses are deemed to be Treasury shares and the results of holding these shares cannot be recognised in the reported results. In deriving cash earnings, these results are included to ensure there is no asymmetrical impact on the Group’s profits because the Treasury shares support policyholder liabilities and equity derivative transactions which are re-valued in determining income. As at 30 September 2020, there are no Treasury shares Cash earnings3,5539931,615 110 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_12.gif Appendix 2: Reinventure – Investing in fintech businesses1. Appendix Westpac has invested $150m in fintech venture capital fund, Reinventure. Reinventure enables Westpac to access insights and adjacent business opportunities, both in Australia and offshore. The model also helps Westpac to source commercial partnerships that create value for customers New business models New technology capabilitiesData, AI and analytics Peer-to-peer (P2P) online lending platform connecting borrowers and investors Helps home sellers make decisions about who they choose to sell their property Full stack payments platform Uses data to shed light on Comprehensive cloud-based human resources and employee benefits platform to streamline HR processes Business loan marketplace that matches SMEs to the best lender based on their characteristics and needs A payment app for customers when dining out or grabbing a coffee on the go Enterprise cyber security company that protects businesses from malicious bot attacks Enabling software development teams to scale processes and improve code quality A fund of funds for cryptocurrency and blockchain technology Connects ordering apps, payment devices, loyalty and reservations platforms to any point of sale Digitised debt collection, leveraging modern communications, automation and machine learning A natural language AI system for data analysis targeting relatively simple business queries that comprise 70% of an analyst’s work in a large organisation Open Banking API platform that provides connectivity to over 100 financial sources across Australia and NZ A trust framework and secure platform that allows users to exchange data safely and securely Conversational voice-based AI for digital interviewing, powered by machine learning AI company that integrates neuroscience into their platform creating capability that not only manages complex problems but is able to form intrinsic relationships with humans high volume crimes, improving prevention and detection A consumer digital Smart receipts that automatically link purchase receipts to customers’ bank accounts Pioneering a new asset class AI-powered, context-as-a-service platform, to deliver personalised experiences to customers Standardises mobile forms into an A bitcoin wallet and platform A leading digital credit platform in Indonesia lending platform Turning buildings into community-centric dwellings called Tradeable Income Based Securities (TIBS) Creating real-game assets for developers, using blockchain technology easily readable format and fillable at the tap of a button B2B platform for physical retail stores that provides insights through their AI engine and in-store sensors 1 Logos are of the respective companies. 111 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_13.gif  Industry awards1Sustainability indexes1Inclusion and diversity recognition1 Received “B” rating in the 2019 CDP for our response to climate change, announced January 2020 Achieved highest ISS QualityScore for Environment and Social dimensions Member of the DJSI Indexes since 2002 ESG risk rating of 27.5 (medium risk), in line with rating of major Australian banks2 Recognised by the Bloomberg Gender Equality Index for the 4th consecutive year Recognised as Silver Tier Employer in 2020 in the Australian Workplace Equality Index Awards Rated Prime status of “C” by ISS ESG (formerly ISS-oekom) Member of the FTSE4Good Index Series, of which Westpac has been a member for over 12 years, announced in June 2020 Received the 2020 Advancement Award in recognition of Westpac’s innovative autism hiring program, Tailored Talent Ranked 'A' by MSCI ESG Ratings3 Included in the 2019-20 Australian Network on Disability Access and Inclusion Index 1 At 30 September 2020, unless otherwise indicated. 2 Copyright ©2020 Sustainalytics. 3 The inclusion of WBC in any MSCI Index, and the use of MSCI logos, trademarks, service marks or index names herein, do not constitute a sponsorship, endorsement or promotion of WBC by MSCI or any of its affiliates. The MSCI Indexes are the exclusive property of MSCI. MSCI and the MSCI index names and logos are trademarks or service marks of MSCI or its affiliates.

 

 

 

 

101120_101-120_page_14.gif  Key commitments and partnerships1 Principles for Responsible Banking Signatory 2019 Principles for Responsible Investment Signatory (2007) UN Sustainable Development Goals CEO Statement of Commitment (2015) Paris Climate Agreement Supporter (2015) The Equator Principles Founding Adopter, First Australian Bank (2003) RE100, an initiative of The Climate Group in partnership with CDP Member (2019) UN Environment Program Finance Initiative Founding Member (1991) Commitment to United Nations Global Compact Signatory (2002), Global Compact Network Australia Founding Member (2009) Financial Stability Board’s Task Force on Climate-related Financial Disclosures Align with and support Global Investor Coalition Statement on Climate Change Signatory (2014) Climate Action 100+ Signatory (2018) The Montreal Carbon Pledge Signatory (2014) Climate Bonds Initiative Partner Carbon Markets Institute Corporate Member Australian Business Roundtable for Disaster Resilience & Safer Communities Founding member (2012) Australian Sustainable Finance Initiative Steering Committee Member Carbon Neutral Certification Since 2012 (previously NCOS) Supply Nation (for Indigenous owned businesses) Founding member (2016) WeConnect International (for women owned businesses) (2014) United Nations Tobacco-Free Finance pledge Founding signatory (2018) 1 As at 30 September 2020, unless otherwise indicated.

 

 

 

 

101120_101-120_page_15.gif  Westpac NZ Westpac New Zealand provides banking, wealth and insurance products and services for consumer, business and institutional customers in New Zealand. Westpac conducts its New Zealand banking business through two banks: Westpac New Zealand Limited, which is incorporated in New Zealand, and Westpac Banking Corporation (New Zealand Branch), which is incorporated in Australia. Westpac New Zealand operates through a network of branches and ATMs in both the North and South Islands. Business and institutional customers are also served through relationship and specialist product teams. Banking products and services are provided under the Westpac brand while insurance and wealth products are provided under Westpac Life and BT brands, respectively. New Zealand maintains its own infrastructure, including technology, operations and treasury in accordance with regulatory requirements Specialist Businesses Specialist Businesses provides automobile finance, Australian life, general and lenders mortgage insurance investment product and services (including margin lending and equities broking), superannuation and retirement products as well as wealth administration platforms. It also manages Westpac Pacific which provides a full range of banking services in Fiji and Papua New Guinea. The division operates under the Westpac, St.George, BankSA, Bank of Melbourne, and BT brands. Specialist Businesses works with Consumer, Business and WIB in the provision of select financial services and products Group Businesses or GB This segment provides centralised Group functions including Treasury, Technology and Core Support (finance, human resources etc.). Costs are partially allocated to other divisions in the Group, with costs attributed to enterprise activity retained in Group Businesses. This segment also reflects Group items including: earnings on capital not allocated to divisions, earnings from non-core asset sales, earnings and costs associated with the Group’s fintech investments and certain other head office items such as centrally raised provisions. Following the Group’s decision to restructure the Wealth business and to exit the Advice business in 2019, the remaining Advice business (including associated remediation) and support functions of BTFG Australia has been transferred to Group Businesses

 

 

 

 

101120_101-120_page_16.gif  Stage 2: Lifetime ECL – performing For financial assets where there has been a significant increase in credit risk since origination but where the asset is still performing a provision for lifetime expected losses is recognised. Interest revenue is calculated on the gross carrying amount of the financial asset Stage 3 Lifetime ECL – non-performing For financial assets that are non-performing a provision for lifetime expected losses is recognised. Interest revenue is calculated on the carrying amount net of the provision for ECL rather than the gross carrying amount Impaired assets Includes exposures that have deteriorated to the point where full collection of interest and principal is in doubt, based on an assessment of the customer’s outlook, cashflow, and the net realisation of value of assets to which recourse is held: •facilities 90 days or more past due, and full recovery is in doubt: exposures where contractual payments are 90 or more days in arrears and the net realisable value of assets to which recourse is held may not be sufficient to allow full collection of interest and principal, including overdrafts or other revolving facilities that remain continuously outside approved limits by material amounts for 90 or more calendar days; •non-accrual assets: exposures with individually assessed impairment provisions held against them, excluding restructured loans; •restructured assets: exposures where the original contractual terms have been formally modified to provide for concessions of interest or principal for reasons related to the financial difficulties of the customer; •other assets acquired through security enforcement (includes other real estate owned): includes the value of any other assets acquired as full or partial settlement of outstanding obligations through the enforcement of security arrangements; and •any other assets where the full collection of interest and principal is in doubt. Stressed exposures Watchlist and substandard, 90 days past due and not impaired and impaired exposures. Stressed exposures do not include stressed exposures which are on an active COVID-19 deferral package as of 30 September 2020 Total committed exposures (TCE) Represents the sum of the committed portion of direct lending (including funds placement overall and deposits placed), contingent and pre-settlement risk plus the committed portion of secondary market trading and underwriting risk Watchlist and substandard Loan facilities where customers are experiencing operating weakness and financial difficulty but are not expected to incur loss of interest or principal

 

 

 

 

101120_101-120_page_17.gif  Earnings Drivers Average interest-earning assets (AIEA) The average balance of assets held by the Group that generate interest income. Where possible, daily balances are used to calculate the average balance for the period Leverage ratio As defined by APRA (unless stated otherwise). Tier 1 capital divided by ‘exposure measure’ and expressed as a percentage. ‘Exposure measure’ is the sum of on-balance sheet exposures, derivative exposures, securities financing transaction exposures and other off-balance sheet exposures Cash earnings per ordinary share Cash earnings divided by the weighted average ordinary shares (cash earnings basis) Risk weighted assets or RWA Assets (both on and off-balance sheet) are risk weighted according to each asset’s inherent potential for default and what the likely losses would be in case of default. In the case of non-asset-backed risks (ie. market and operational risk), RWA is determined by multiplying the capital requirements for those risks by 12.5 Core earningsNet operating income less operating expenses Full-time equivalent employees (FTE) Net interest A calculation based on the number of hours worked by full and part-time employees as part of their normal duties. For example, the full-time equivalent of one FTE is 76 hours paid work per fortnight Liquidity Committed liquidity facility (CLF) The RBA makes available to Australian Authorised Deposit-taking Institutions a CLF that, subject to qualifying conditions, can be accessed to meet LCR requirements under APS210 Liquidity margin (NIM)Calculated by dividing net interest income by average interest-earning assets Net tangible High quality liquid assets (HQLA) Assets which meet APRA’s criteria for inclusion as HQLA in the numerator of the LCR assets per ordinary share Weighted average ordinary shares (cash earnings) Net tangible assets (total equity less goodwill and other intangible assets less minority interests) divided by the number of ordinary shares on issue (reported) Weighted average number of fully paid ordinary shares listed on the ASX for the relevant period Liquidity coverage ratio (LCR) An APRA requirement to maintain an adequate level of unencumbered high quality liquid assets, to meet liquidity needs for a 30 calendar day period under an APRA-defined severe stress scenario. Absent a situation of financial stress, the value of the LCR must not be less than 100%, effective 1 January 2015. LCR is calculated as the percentage ratio of stock of HQLA and CLF over the total net cash out-flows in a modelled 30 day defined stressed scenario Capital Capital ratiosAs defined by APRA (unless stated otherwise) Internationally comparable regulatory capital ratios are Westpac’s estimated ratios Net stable funding The NSFR is defined as the ratio of the amount of available stable funding (ASF) to the amount of required stable funding (RSF) defined by APRA. The amount of ASF is the portion of an ADI’s capital and liabilities expected to be a reliable source of Internationally comparable ratios after adjusting the capital ratios determined under APRA Basel III regulations for various items. Analysis aligns with the APRA study titled “International capital comparison study” dated 13 July 2015 ratio (NSFR) funds over a one year time horizon. The amount of RSF is a function of the liquidity characteristics and residual maturities of an ADI’s assets and off-balance sheet activities. ADI’s must maintain an NSFR of at least 100%

 

 

 

 

101120_101-120_page_18.gif  Net Promoter Score or NPS Net Promoter Score measures the net likelihood of recommendation to others of the customer’s main financial institution for retail or business banking. Net Promoter ScoreSM is a trademark of Bain & Co Inc., Satmetrix Systems, Inc., and Mr Frederick Reichheld. Using a 11 point numerical scale where 10 is ‘Extremely likely’ and 0 is ‘Extremely unlikely’, Net Promoter Score is calculated by subtracting the percentage of Detractors (0-6) from the percentage of Promoters (9-10) NPS Agri (Westpac NZ) 6 month rolling Agri Market Monitor data (survey conducted by Key Research). Respondents are asked about likelihood to recommend their main business bank to business colleagues, friends or family on a scale of 1 (extremely unlikely) to 10 (extremely likely). Net Promoter Score is represents % of Promoters (recommend score of 9 or 10) minus % of Detractors (recommend score of 1 to 6) NPS Business (Westpac NZ) Source: 6 month rolling Business Finance Monitor data (survey conducted by Kantar TNS among businesses with an annual turnover of $5 to $150 million). Respondents are asked about likelihood to recommend their main business bank to business colleagues and associates on a scale of 1 (extremely unlikely) to 10 (extremely likely). Net Promoter Score is represents % of Promoters (recommend score of 9 or 10) minus % of Detractors (recommend score of 1 to 6) NPS Consumer (Westpac NZ) Source: 3 month rolling Retail Market Monitor data (survey conducted by Camorra Research). Respondents are asked about likelihood to recommend their main bank to family and friends on a scale of 1 (extremely unlikely) to 10 (extremely likely). Net Promoter Score is represents % of Promoters (recommend score of 9 or 10) minus % of Detractors (recommend score of 1 to 6) NPS – overall consumer Source: DBM Consultants Consumer Atlas, August 2017 – August 2020, 6MMA. MFI customers NPS – overall business Source: DBM Consultants Business Atlas, August 2017 – August 2020, 6MMA. MFI customers, all businesses SGB Brands SGB Brands (Consumer): St.George Bank, Bank of Melbourne, BankSA, RAMS, Dragondirect SGB Brands (Business): St.George Bank, Bank of Melbourne and BankSA Westpac Group rank The ranking refers to Westpac Group’s position relative to the other three major Australian banking groups (ANZ Group, CBA Group and NAB Group)

 

 

 

 

101120_101-120_page_19.gif Investor Relations Team. Contact Us. Contact us Andrew Bowden Head of Investor Relations +61 2 8253 4008 andrewbowden@westpac.com.au Jacqueline Boddy Head of Debt Investor Relations +61 2 8253 3133 jboddy@westpac.com.au Nicole Mehalski Head of Institutional +61 2 8253 1667 nicole.mehalski@westpac.com.au Louise Coughlan Head of Rating Agencies and Analysis +61 2 8254 0549 lcoughlan@westpac.com.au www.westpac.com.au/investorcentre • Annual reports • Presentations and webcasts • 5 year financial summary • Prior financial results Danielle Stock Director +61 2 8253 0922 danielle.stock@westpac.com.au Alec Leithhead Senior Analyst +61 2 8254 0159 alec.leithhead@westpac.com.au Rebecca Plackett Director +61 2 8253 6556 rplackett@westpac.com.au Or email: investorrelations@westpac.com.au 118 Westpac Group 2020 Full Year Results Presentation & Investor Discussion Pack

 

 

 

 

101120_101-120_page_20.gif Disclaimer Disclaimer The material contained in this presentation is intended to be general background information on Westpac Banking Corporation (Westpac) and its activities. The information is supplied in summary form and is therefore not necessarily complete. It is not intended that it be relied upon as advice to investors or potential investors, who should consider seeking independent professional advice depending upon their specific investment objectives, financial situation or particular needs. The material contained in this presentation may include information derived from publicly available sources that have not been independently verified. No representation or warranty is made as to the accuracy, completeness or reliability of the information. All amounts are in Australian dollars unless otherwise indicated. Unless otherwise noted, financial information in this presentation is presented on a cash earnings basis. Cash earnings is a non-GAAP measure. Refer to Westpac’s 2020 Full Year Financial Results (incorporating the requirements of Appendix 4E) for the twelve months ended 30 September 2020 available at www.westpac.com.au for details of the basis of preparation of cash earnings. Refer to page 29 for an explanation of cash earnings and Appendix 1 page 110 for a reconciliation of reported net profit to cash earnings. This presentation contains statements that constitute “forward-looking statements” within the meaning of Section 21E of the US Securities Exchange Act of 1934. Forward-looking statements are statements about matters that are not historical facts. Forward-looking statements appear in a number of places in this presentation and include statements regarding our intent, belief or current expectations with respect to our business and operations, market conditions, results of operations and financial condition, including, without limitation, future loan loss provisions, financial support to certain borrowers, indicative drivers, forecasted economic indicators and performance metric outcomes. We use words such as ‘will’, ‘may’, ‘expect’, ‘intend’, ‘seek’, ‘would’, ‘should’, ‘could’, ‘continue’, ‘plan’, ‘estimate’, ‘anticipate’, ‘believe’, ‘probability’, ‘risk’, ‘aim’, or other similar words to identify forward-looking statements. These forward-looking statements reflect our current views with respect to future events and are subject to change, certain risks, uncertainties and assumptions which are, in many instances, beyond our control, and have been made based upon management’s expectations and beliefs concerning future developments and their potential effect upon us. There can be no assurance that future developments will be in accordance with our expectations or that the effect of future developments on us will be those anticipated. Actual results could differ materially from those which we expect, depending on the outcome of various factors. Factors that may impact on the forward-looking statements made include, but are not limited to, those described in the section titled ‘Risk factors' in Westpac’s 2020 Annual Report available at www.westpac.com.au. When relying on forward-looking statements to make decisions with respect to us, investors and others should carefully consider such factors and other uncertainties and events. We are under no obligation to update any forward-looking statements contained in this presentation, whether as a result of new information, future events or otherwise, after the date of this presentation.