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Goodwill and Intangible Assets (Details) (USD $)
In Thousands, unless otherwise specified
3 Months Ended 12 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Dec. 31, 2012
Cost [Abstract]      
Beginning balance $ 256,842    
Foreign currency translation (2,716)    
Ending balance 254,126   256,842
Accumulated impairment [Abstract]      
Beginning balance (44,939)    
Foreign currency translation 1,788    
Ending balance (43,151)   (44,939)
Net book value [Abstract]      
Beginning balance 211,903    
Ending balance 210,975   211,903
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 12 years 10 months 24 days   13 years
Cost 61,599   62,632
Accumulated Amortization (33,510)   (32,989)
Net 28,089   29,643
Period over which acquired companies have had key relationships with fortune 500 companies, minimum 15 years    
Amortization expense related to other intangible assets 1,049 1,355  
Finite-Lived Intangible Assets, Future Amortization Expense [Abstract]      
Future amortization expense, 2014 4,031    
Future amortization expense, 2015 3,991    
Future amortization expense, 2016 3,851    
Future amortization expense, 2017 3,774    
Future amortization expense, 2018 3,543    
Customer relationships [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 13 years 8 months 12 days   13 years 8 months 12 days
Cost 56,908   57,904
Accumulated Amortization (29,396)   (28,894)
Net 27,512   29,010
Digital images [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 5 years   5 years
Cost 450   450
Accumulated Amortization (450)   (450)
Net 0   0
Developed technologies [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 3 years   3 years
Cost 712   712
Accumulated Amortization (712)   (712)
Net 0   0
Non-compete agreements [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 3 years 7 months 6 days   3 years 7 months 6 days
Cost 868   877
Accumulated Amortization (816)   (821)
Net 52   56
Trade names [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 3 years 10 months 24 days   3 years 10 months 24 days
Cost 1,441   1,469
Accumulated Amortization (916)   (892)
Net 525   577
Contract acquisition cost [Member]
     
Other intangible assets subject to amortization [Abstract]      
Weighted Average Life 3 years   3 years
Cost 1,220   1,220
Accumulated Amortization (1,220)   (1,220)
Net 0   0
Americas [Member]
     
Cost [Abstract]      
Beginning balance 203,987    
Foreign currency translation (446)    
Ending balance 203,541    
Accumulated impairment [Abstract]      
Beginning balance (14,540)    
Foreign currency translation 105    
Ending balance (14,435)    
Net book value [Abstract]      
Beginning balance 189,447    
Ending balance 189,106    
Europe [Member]
     
Cost [Abstract]      
Beginning balance 43,025    
Foreign currency translation (2,235)    
Ending balance 40,790    
Accumulated impairment [Abstract]      
Beginning balance (29,129)    
Foreign currency translation 1,689    
Ending balance (27,440)    
Net book value [Abstract]      
Beginning balance 13,896    
Ending balance 13,350    
Asia Pacific [Member]
     
Cost [Abstract]      
Beginning balance 9,830    
Foreign currency translation (35)    
Ending balance 9,795    
Accumulated impairment [Abstract]      
Beginning balance (1,270)    
Foreign currency translation (6)    
Ending balance (1,276)    
Net book value [Abstract]      
Beginning balance 8,560    
Ending balance 8,519    
Asia Pacific [Member] | Customer relationships [Member]
     
Other intangible assets subject to amortization [Abstract]      
Impairment of intangible assets 27    
Asia Pacific [Member] | Trade names [Member]
     
Other intangible assets subject to amortization [Abstract]      
Impairment of intangible assets $ 9