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Description of Business and Accounting Policies - Narrative (Details)
4 Months Ended 8 Months Ended 12 Months Ended
Sep. 07, 2021
USD ($)
$ / shares
Dec. 31, 2021
USD ($)
Customer
Sep. 07, 2021
USD ($)
$ / shares
Dec. 31, 2021
USD ($)
Customer
shares
Dec. 31, 2020
USD ($)
Customer
Dec. 31, 2019
USD ($)
Description of Business and Accounting Policies [Line Items]            
Entity number of employees   5,200   5,200    
Company employees participating in collective bargaining agreement, percentage   22.00%   22.00%    
Trade receivables due from customers, range, minimum       21 days    
Trade receivables due from customers, range, maximum       90 days    
Unbilled receivables, current   $ 70,800,000   $ 70,800,000 $ 41,000,000.0  
Allowance for uncollectible accounts   3,600,000   3,600,000 23,000,000.0  
Accounts receivable sold       0 0  
Goodwill, impairment loss   0 $ 0   0 $ 0
Impairment losses on Indefinite-lived intangible assets   0 0   0 0
Impairment loss on long-lived assets   0 0 0 0 0
Cost method investments   7,000,000.0   $ 7,000,000.0 6,900,000  
Impairment losses on cost method investments   $ 0 $ 0   $ 0 $ 0
Revenue derived from foreign operations   6.00% 6.00%   5.00% 5.00%
Service delivery period, indefeasible right of use contracts, upper range, in years       25 years    
Customer contract, maintenance on telephony equipment, lower range, in years       1 year    
Customer contract, maintenance on telephony equipment, upper range, in years       3 years    
Restructuring liabilities included in other current liabilities   $ 200,000   $ 200,000 $ 4,500,000  
Advertising expense   7,100,000 $ 12,800,000   15,600,000 $ 18,600,000
Regulatory taxes included in revenue   13,200,000 27,200,000   32,200,000 29,200,000
Regulatory taxes included in expense   $ 13,700,000 $ 32,100,000   $ 34,200,000 $ 32,500,000
2017 Stock Plan for Non-Employee Directors            
Description of Business and Accounting Policies [Line Items]            
Number of outstanding awards granted | shares       0    
Hawaiian Telcom 2010 Equity Incentive Plan            
Description of Business and Accounting Policies [Line Items]            
Number of outstanding awards granted | shares       0    
Cincinnati Bell Incorporation            
Description of Business and Accounting Policies [Line Items]            
Business Acquisition, Share Price | $ / shares $ 15.50   $ 15.50      
Cincinnati Bell Incorporation | SG&A [Member]            
Description of Business and Accounting Policies [Line Items]            
Incremental stock-based compensation expense $ 9,300,000   $ 9,300,000      
Cincinnati Bell Incorporation | SG&A [Member] | 2017 Long-Term Incentive Plan            
Description of Business and Accounting Policies [Line Items]            
Number of outstanding awards granted | shares       0    
Verizon Communications Inc. [Member]            
Description of Business and Accounting Policies [Line Items]            
Number of customers, exceeds 10% of total accounts receivable | Customer   1   1 1  
Accounts receivable from one customer greater than 10%, percentage   26.00%   26.00% 20.00%