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Mortgage Servicing Rights - Data and Key Economic Assumptions Related to the Company's MRSs (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Data and key economic assumptions related to mortgage servicing rights    
Unpaid principal balance $ 5,051,174 $ 4,871,155
Weighted-average prepayment speed (CPR) 13.51% 11.48%
Estimated impact of a 10% increase $ (1,675) $ (2,469)
Estimated impact of a 20% increase $ (3,234) $ (4,774)
Discount rate 9.73% 9.69%
Estimated impact of a 10% increase $ (2,701) $ (2,027)
Estimated impact of a 20% increase $ (5,203) $ (3,908)
Weighted-average coupon interest rate 4.01% 4.04%
Weighted-average servicing fee (basis points) 29.62% 29.20%
Weighted-average remaining maturity (in years) 5 years 7 months 24 days 6 years 4 months 6 days