Segment and Geographic Information (Tables)

12 Months Ended

Dec. 31, 2013

Segment Reporting [Abstract]

Schedule of financial information concerning segments

Summarized financial information concerning the Company's segments is shown in the following tables (in millions):

	Year Ended December 31, 2013
	Financial Services		Healthcare Services		Customer Communications		Investments/ Other		Elimination Adjustments			Consolidated Total
Operating revenues	$	959.7	$	333.3	$	652.9	$	14.7	$	—		$	1,960.6
Intersegment operating revenues	44.6		—		7.6		42.5		(94.7		)	—
Out-of-pocket reimbursements	44.4		6.2		654.7		0.1		(7.4		)	698.0
Total revenues	1,048.7		339.5		1,315.2		57.3		(102.1		)	2,658.6
Costs and expenses	772.8		270.5		1,220.2		30.0		(91.4		)	2,202.1
Depreciation and amortization	65.1		19.3		44.0		17.5		(2.6		)	143.3
Income (loss) from operations	210.8		49.7		51.0		9.8		(8.1		)	313.2
Other income, net	3.3		0.3		0.2		239.4		—			243.2
Equity in earnings of unconsolidated affiliates	16.8		0.4		0.3		5.5		—			23.0
Earnings (loss) before interest, income taxes and non-controlling interest	$	230.9	$	50.4	$	51.5	$	254.7	$	(8.1	)	$	579.4

	Year Ended December 31, 2012
	Financial Services		Healthcare Services		Customer Communications			Investments/ Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	935.0	$	300.6	$	642.0		$	14.8		$	—		$	1,892.4
Intersegment operating revenues	43.6		—		8.0			44.1			(95.7		)	—
Out-of-pocket reimbursements	49.7		5.1		636.7			0.3			(7.6		)	684.2
Total revenues	1,028.3		305.7		1,286.7			59.2			(103.3		)	2,576.6
Costs and expenses	777.0		255.9		1,214.9			47.9			(92.8		)	2,202.9
Depreciation and amortization (including goodwill impairment)	74.3		17.7		107.4			19.6			(2.6		)	216.4
Income (loss) from operations	177.0		32.1		(35.6		)	(8.3		)	(7.9		)	157.3
Other income, net	8.1		0.3		0.1			365.0			—			373.5
Equity in earnings of unconsolidated affiliates	27.6		0.3		0.5			3.8			—			32.2
Earnings (loss) before interest, income taxes and non-controlling interest	$	212.7	$	32.7	$	(35.0	)	$	360.5		$	(7.9	)	$	563.0

	Year Ended December 31, 2011
	Financial Services		Healthcare Services			Customer Communications		Investments/ Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	858.8	$	270.8		$	602.1	$	12.3		$	—		$	1,744.0
Intersegment operating revenues	40.4		—			7.7		44.0			(92.1		)	—
Out-of-pocket reimbursements	36.8		5.3			607.0		1.6			(6.0		)	644.7
Total revenues	936.0		276.1			1,216.8		57.9			(98.1		)	2,388.7
Costs and expenses	657.2		240.5			1,148.9		38.0			(87.6		)	1,997.0
Depreciation and amortization	56.9		19.6			46.7		11.0			(2.6		)	131.6
Income (loss) from operations	221.9		16.0			21.2		8.9			(7.9		)	260.1
Other income (expense), net	8.0		(1.4		)	0.1		32.0			—			38.7
Equity in earnings (losses) of unconsolidated affiliates	22.0		—			0.6		(0.9		)	—			21.7
Earnings (loss) before interest, income taxes and non-controlling interest	$	251.9	$	14.6		$	21.9	$	40.0		$	(7.9	)	$	320.5

Schedule of revenues of principal geographic areas

Information concerning the revenues of principal geographic areas is as follows (in millions):

	Year Ended December 31,
	2013		2012		2011
Revenues (1):
U.S.	$	2,193.1	$	2,105.1	$	1,954.0
International revenues
U.K.	272.1		279.6		242.9
Canada	67.0		65.1		60.7
Australia	78.1		74.2		66.3
Others	48.3		52.6		64.8
Total international revenues	465.5		471.5		434.7
Total revenues	$	2,658.6	$	2,576.6	$	2,388.7

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(1) Revenues are attributed to countries based on location of the client.

Schedule long-lived assets (properties and other non-current assets) of principal geographic areas

Information concerning the long-lived assets (properties and other non-current assets) of principal geographic areas is as follows (in millions):

	December 31,
	2013		2012
Long-lived assets:
U.S.	$	409.9	$	414.9
International long-lived assets
U.K.	73.3		82.7
Canada	25.7		29.9
Australia	6.0		6.3
Others	2.7		4.5
Total international	107.7		123.4
Total long-lived assets	$	517.6	$	538.3

Schedule of total assets by reporting segment

Information concerning total assets by reporting segment is as follows (in millions):

	December 31,
	2013			2012
Financial Services	$	1,422.5		$	1,589.0
Healthcare Services	336.6			382.1
Customer Communications	403.0			385.5
Investments and Other	991.8			1,102.3
Elimination Adjustments	(63.4		)	(66.4		)
Total assets	$	3,090.5		$	3,392.5