Segment Information (Tables)

9 Months Ended

Sep. 30, 2013

Segment Reporting [Abstract]

Schedule of total assets by reporting segment

Information concerning total assets by reporting segment is as follows (in millions): 

	September 30, 2013			December 31, 2012
Financial Services	$	1,407.3		$	1,589.0
Healthcare Services	310.3			382.1
Customer Communications	434.8			385.5
Investments and Other	1,014.4			1,102.3
Elimination Adjustments	(63.5		)	(66.4		)
	$	3,103.3		$	3,392.5

Schedule of financial information concerning segments

	Nine Months Ended September 30, 2013
	Financial Services		Healthcare Services		Customer Communications		Investments / Other		Elimination Adjustments			Consolidated Total
Operating revenues	$	713.5	$	242.7	$	492.8	$	11.5	$	—		$	1,460.5
Intersegment operating revenues	32.8		—		5.7		31.8		(70.3		)	—
Out-of-pocket reimbursements	31.9		4.2		500.2		0.1		(5.6		)	530.8
Total revenues	778.2		246.9		998.7		43.4		(75.9		)	1,991.3
Costs and expenses	577.2		202.8		923.0		22.1		(67.8		)	1,657.3
Depreciation and amortization	47.5		14.2		32.7		8.0		(2.0		)	100.4
Income (loss) from operations	153.5		29.9		43.0		13.3		(6.1		)	233.6
Other income (loss), net	—		0.2		0.2		174.6		—			175.0
Equity in earnings of unconsolidated affiliates	14.1		0.3		0.3		4.2		—			18.9
Earnings (loss) before interest and income taxes	$	167.6	$	30.4	$	43.5	$	192.1	$	(6.1	)	$	427.5

	Nine Months Ended September 30, 2012
	Financial Services		Healthcare Services		Customer Communications		Investments / Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	695.2	$	221.9	$	477.6	$	10.7		$	—		$	1,405.4
Intersegment operating revenues	32.4		—		6.1		33.9			(72.4		)	—
Out-of-pocket reimbursements	36.6		3.9		477.7		0.2			(5.8		)	512.6
Total revenues	764.2		225.8		961.4		44.8			(78.2		)	1,918.0
Costs and expenses	573.1		194.1		905.7		40.6			(70.4		)	1,643.1
Depreciation and amortization	56.7		13.2		33.3		15.5			(1.9		)	116.8
Income (loss) from operations	134.4		18.5		22.4		(11.3		)	(5.9		)	158.1
Other income, net	12.7		0.3		—		283.3			—			296.3
Equity in earnings of unconsolidated affiliates	6.0		0.2		0.3		3.3			—			9.8
Earnings (loss) before interest and income taxes	$	153.1	$	19.0	$	22.7	$	275.3		$	(5.9	)	$	464.2

Summarized financial information concerning the Company’s Segments is shown in the following tables (in millions):

	Three Months Ended September 30, 2013
	Financial Services		Healthcare Services		Customer Communications		Investments / Other		Elimination Adjustments			Consolidated Total
Operating revenues	$	237.1	$	80.7	$	158.8	$	3.6	$	—		$	480.2
Intersegment operating revenues	11.7		—		1.7		11.0		(24.4		)	—
Out-of-pocket reimbursements	8.8		1.5		163.1		0.1		(1.9		)	171.6
Total revenues	257.6		82.2		323.6		14.7		(26.3		)	651.8
Costs and expenses	187.0		66.0		297.2		4.6		(23.4		)	531.4
Depreciation and amortization	16.2		4.8		10.9		2.9		(0.7		)	34.1
Income (loss) from operations	54.4		11.4		15.5		7.2		(2.2		)	86.3
Other income, net	2.6		0.1		0.5		70.2		—			73.4
Equity in earnings of unconsolidated affiliates	2.5		0.1		0.2		1.0		—			3.8
Earnings (loss) before interest and income taxes	$	59.5	$	11.6	$	16.2	$	78.4	$	(2.2	)	$	163.5

	Three Months Ended September 30, 2012
	Financial Services		Healthcare Services		Customer Communications		Investments / Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	231.4	$	71.2	$	157.7	$	3.7		$	—		$	464.0
Intersegment operating revenues	10.8		—		1.9		11.4			(24.1		)	—
Out-of-pocket reimbursements	11.7		1.2		156.9		0.1			(1.9		)	168.0
Total revenues	253.9		72.4		316.5		15.2			(26.0		)	632.0
Costs and expenses	189.9		62.7		294.7		20.6			(23.5		)	544.4
Depreciation and amortization	17.4		4.3		11.2		8.2			(0.6		)	40.5
Income (loss) from operations	46.6		5.4		10.6		(13.6		)	(1.9		)	47.1
Other income, net	7.3		0.1		—		65.0			—			72.4
Equity in earnings of unconsolidated affiliates	0.7		0.1		0.1		2.2			—			3.1
Earnings (loss) before interest and income taxes	$	54.6	$	5.6	$	10.7	$	53.6		$	(1.9	)	$	122.6

	Year Ended December 31, 2012
	Financial Services		Healthcare Services		Customer Communications			Investments / Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	935.0	$	300.6	$	642.0		$	14.8		$	—		$	1,892.4
Intersegment operating revenues	43.6		—		8.0			44.1			(95.7		)	—
Out-of-pocket reimbursements	49.7		5.1		636.7			0.3			(7.6		)	684.2
Total revenues	1,028.3		305.7		1,286.7			59.2			(103.3		)	2,576.6
Costs and expenses	777.0		255.9		1,214.9			47.9			(92.8		)	2,202.9
Depreciation and amortization (including goodwill and impairment)	74.3		17.7		107.4			19.6			(2.6		)	216.4
Income (loss) from operations	177.0		32.1		(35.6		)	(8.3		)	(7.9		)	157.3
Other income, net	8.1		0.3		0.1			365.0			—			373.5
Equity in earnings of unconsolidated affiliates	27.6		0.3		0.5			3.8			—			32.2
Earnings (loss) before interest and income taxes	$	212.7	$	32.7	$	(35.0	)	$	360.5		$	(7.9	)	$	563.0

	Year Ended December 31, 2011
	Financial Services		Healthcare Services			Customer Communications		Investments / Other			Elimination Adjustments			Consolidated Total
Operating revenues	$	858.8	$	270.8		$	602.1	$	12.3		$	—		$	1,744.0
Intersegment operating revenues	40.4		—			7.7		44.0			(92.1		)	—
Out-of-pocket reimbursements	36.8		5.3			607.0		1.6			(6.0		)	644.7
Total revenues	936.0		276.1			1,216.8		57.9			(98.1		)	2,388.7
Costs and expenses	657.2		240.5			1,148.9		38.0			(87.6		)	1,997.0
Depreciation and amortization	56.9		19.6			46.7		11.0			(2.6		)	131.6
Income (loss) from operations	221.9		16.0			21.2		8.9			(7.9		)	260.1
Other income (loss), net	8.0		(1.4		)	0.1		32.0			—			38.7
Equity in earnings (losses) of unconsolidated affiliates	22.0		—			0.6		(0.9		)	—			21.7
Earnings (loss) before interest and income taxes	$	251.9	$	14.6		$	21.9	$	40.0		$	(7.9	)	$	320.5