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Segment Information (Tables)
 3 Months Ended 6 Months Ended
Jun. 30, 2013
Jun. 30, 2013
Segment Reporting [Abstract]    
Schedule of total assets by reporting segment  
Information concerning total assets by reporting segment is as follows (in millions): 
 
June 30,
2013
 
December 31,
2012
Financial Services
$
1,501.0

 
$
1,589.0

Healthcare Services
295.9

 
382.1

Customer Communications
380.5

 
385.5

Investments and Other
1,234.7

 
1,102.3

Elimination Adjustments
(64.7
)
 
(66.4
)
 
$
3,347.4

 
$
3,392.5
Schedule of financial information concerning segments
Summarized financial information concerning the Company’s Segments is shown in the following tables (in millions):
 
 
Three Months Ended June 30, 2013
 
Financial
Services
 
Healthcare Services
 
Customer Communications
 
Investments /
Other
 
Elimination
Adjustments
 
Consolidated
Total
Operating revenues
$
238.4

 
$
82.0

 
$
160.8

 
$
3.9

 
$
 
$
485.1

Intersegment operating revenues
10.3

 
 
 
2.0

 
10.5

 
(22.8
)
 


Out-of-pocket reimbursements
11.1

 
1.4

 
161.2

 


 
(1.7
)
 
172.0

Total revenues
259.8

 
83.4

 
324.0

 
14.4

 
(24.5
)
 
657.1

 
 
 
 
 
 
 
 
 
 
 
 
Costs and expenses
192.6

 
67.3

 
304.7

 
8.7

 
(22.0
)
 
551.3

Depreciation and amortization
15.5

 
4.7

 
11.0

 
2.6

 
(0.7
)
 
33.1

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from operations
51.7

 
11.4

 
8.3

 
3.1

 
(1.8
)
 
72.7

Other income, net
1.9

 


 
0.5

 
26.0

 


 
28.4

Equity in earnings of unconsolidated affiliates
8.1

 
0.1

 


 
1.3

 


 
9.5

 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) before interest and income taxes
$
61.7

 
$
11.5

 
$
8.8

 
$
30.4

 
$
(1.8
)
 
$
110.6

 
 
Three Months Ended June 30, 2012
 
Financial
Services
 
Healthcare Services
 
Customer Communications
 
Investments /
Other
 
Elimination
Adjustments
 
Consolidated
Total
Operating revenues
$
229.6

 
$
75.8

 
$
156.5

 
$
3.6

 
$
 
$
465.5

Intersegment operating revenues
10.8

 


 
2.2

 
11.5

 
(24.5
)
 


Out-of-pocket reimbursements
11.7

 
1.4

 
156.1

 


 
(1.9
)
 
167.3

Total revenues
252.1

 
77.2

 
314.8

 
15.1

 
(26.4
)
 
632.8

 
 
 
 
 
 
 
 
 
 
 
 
Costs and expenses
189.0

 
64.3

 
299.1

 
11.0

 
(23.8
)
 
539.6

Depreciation and amortization
23.0

 
4.2

 
11.1

 
4.6

 
(0.6
)
 
42.3

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from operations
40.1

 
8.7

 
4.6

 
(0.5
)
 
(2.0
)
 
50.9

Other income, net
0.6

 


 


 
193.6

 


 
194.2

Equity in earnings of unconsolidated affiliates
0.9

 


 


 
0.5

 


 
1.4

 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) before interest and income taxes
$
41.6

 
$
8.7

 
$
4.6

 
$
193.6

 
$
(2.0
)
 
$
246.5



Earnings before interest and income taxes in the segment reporting information above less interest expense of $9.3 million and $11.7 million for the three months ended June 30, 2013 and 2012 is equal to the Company’s income before income taxes on a consolidated basis for the corresponding periods.
 
Six Months Ended June 30, 2013
 
Financial
Services
 
Healthcare Services
 
Customer Communications
 
Investments /
Other
 
Elimination
Adjustments
 
Consolidated
Total
Operating revenues
$
476.4

 
$
162.0

 
$
334.0

 
$
7.9

 
$
 
$
980.3

Intersegment operating revenues
21.1

 

 
4.0

 
20.8

 
(45.9
)
 

Out-of-pocket reimbursements
23.1

 
2.7
 
337.1

 

 
(3.7
)
 
359.2

Total revenues
520.6

 
164.7

 
675.1

 
28.7

 
(49.6
)
 
1,339.5

 
 
 
 
 
 
 
 
 
 
 
 
Costs and expenses
390.2

 
136.8

 
625.8

 
17.5

 
(44.4
)
 
1,125.9

Depreciation and amortization
31.3

 
9.4

 
21.8

 
5.1

 
(1.3
)
 
66.3

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from operations
99.1

 
18.5

 
27.5

 
6.1

 
(3.9
)
 
147.3

Other income (loss), net
(2.6
)
 
0.1

 
(0.3
)
 
104.4

 

 
101.6

Equity in earnings of unconsolidated affiliates
11.6

 
0.2

 
0.1

 
3.2

 

 
15.1

 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) before interest and income taxes
$
108.1

 
$
18.8

 
$
27.3

 
$
113.7

 
$
(3.9
)
 
$
264.0



Six Months Ended June 30, 2012
 
Financial
Services
 
Healthcare Services
 
Customer Communications
 
Investments /
Other
 
Elimination
Adjustments
 
Consolidated
Total
Operating revenues
$
463.8

 
150.7

 
$
319.9

 
$
7.0

 
$
 
$
941.4

Intersegment operating revenues
21.6

 

 
4.2

 
22.5

 
(48.3
)
 

Out-of-pocket reimbursements
24.9

 
2.7

 
320.8

 
0.1

 
(3.9
)
 
344.6

Total revenues
510.3

 
153.4

 
644.9

 
29.6

 
(52.2
)
 
1,286.0

 
 
 
 
 
 
 
 
 
 
 
 
Costs and expenses
383.2

 
131.4

 
611.0

 
20.0

 
(46.9
)
 
1,098.7

Depreciation and amortization
39.3

 
8.9

 
22.1

 
7.3

 
(1.3
)
 
76.3

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from operations
87.8

 
13.1

 
11.8

 
2.3

 
(4.0
)
 
111.0

Other income, net
5.4

 
0.2

 

 
218.3

 
 
 
223.9

Equity in earnings of unconsolidated affiliates
5.3

 
0.1

 
0.2

 
1.1

 
 
 
6.7

 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) before interest and income taxes
$
98.5

 
$
13.4

 
$
12.0

 
$
221.7

 
$
(4.0
)
 
341.6


Earnings before interest and income taxes in the segment reporting information above less interest expense of $18.9 million and $23.4 million for the six months ended June 30, 2013 and 2012 is equal to the Company’s income before income taxes on a consolidated basis for the corresponding periods.

 
Year Ended December 31, 2012
 
Financial
Services
 
Healthcare Services
 
Customer Communications
 
Investments /
Other
 
Elimination
Adjustments
 
Consolidated
Total
Operating revenues
$
935.0

 
300.6

 
$
642.0

 
$
14.8

 
$
 
$
1,892.4

Intersegment operating revenues
43.6

 
 
 
8.0

 
44.1

 
(95.7
)
 
 
Out-of-pocket reimbursements
49.7

 
5.1

 
636.7

 
0.3

 
(7.6
)
 
684.2

Total revenues
1,028.3

 
305.7

 
1,286.7

 
59.2

 
(103.3
)
 
2,576.6

 
 
 
 
 
 
 
 
 
 
 
 
Costs and expenses
777.0

 
255.9

 
1,214.9

 
47.9

 
(92.8
)
 
2,202.9

Depreciation and amortization (including goodwill and impairment)
74.3

 
17.7

 
107.4

 
19.6

 
(2.6
)
 
216.4

 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) from operations
177.0

 
32.1

 
(35.6
)
 
(8.3
)
 
(7.9
)
 
157.3

Other income, net
8.1

 
0.3

 
0.1

 
365.0

 
 
 
373.5

Equity in earnings of unconsolidated affiliates
27.6

 
0.3

 
0.5

 
3.8

 
 
 
32.2

 
 
 
 
 
 
 
 
 
 
 
 
Earnings (loss) before interest and income taxes
$
212.7

 
$
32.7

 
$
(35.0
)
 
$
360.5

 
$
(7.9
)
 
$
563.0