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Asset Quality and Allowances for Loan and Lease Losses and Unfunded Loan Commitments and Letters Of Credit (Tables)
9 Months Ended
Sep. 30, 2011
Asset Quality [Abstract] 
Age Analysis of Past Due Accruing Loans
Age Analysis of Past Due Accruing Loans 
                                   
    Accruing            
    Current or Less     90 Days              
    Than 30 Days 30-59 Days 60-89 Days Or More  Total Past  Nonperforming  Purchased  Total 
In millionsPast Due Past Due Past Due Past Due  Due (a)  Loans  Impaired  Loans 
September 30, 2011                               
 Commercial $60,843 $163  $54  $34  $251   $994  $162 $62,250 
 Commercial real estate  14,071  84   25   13   122    1,425   795  16,413 
 Equipment lease financing  6,141  9   4   2   15    30      6,186 
 Residential real estate (b)  8,128  319   191   2,135   2,645    722   3,160  14,655 
 Home equity   29,387  177   101   206   484    484   2,808  33,163 
 Credit card  3,668  39   26   45   110    7      3,785 
 Other consumer (c)  17,367  216   143   333   692    30   2  18,091 
  Total  $139,605 $1,007  $544  $2,768  $4,319   $3,692  $6,927 $154,543 
 Percentage of total loans  90.34% .65%  .35%  1.79%  2.79%   2.39%  4.48% 100.00%
December 31, 2010                               
 Commercial $ 53,273 $ 251  $ 92  $ 59  $ 402   $ 1,253  $ 249 $ 55,177 
 Commercial real estate   14,713   128    62    43    233     1,835    1,153   17,934 
 Equipment lease financing   6,276   37    2    1    40     77       6,393 
 Residential real estate (b)   9,150   331    225    2,121    2,677     818    3,354   15,999 
 Home equity    30,334   159    91    174    424     448    3,020   34,226 
 Credit card   3,765   46    32    77    155            3,920 
 Other consumer (c)   16,312   260    101    234    595     35    4   16,946 
  Total  $ 133,823 $ 1,212  $ 605  $ 2,709  $ 4,526   $ 4,466  $ 7,780 $ 150,595 
 Percentage of total loans  88.86% .81%  .40%  1.80%  3.01%   2.97%  5.16% 100.00%
(a)Past due loan amounts exclude purchased impaired loans as they are considered current loans due to the accretion of interest income.
(b)Past due loan amounts at September 30, 2011, include government insured or guaranteed residential real estate mortgages, totaling $.1 billion for 30 to 59 days past due, $.1
  billion for 60 to 89 days past due and $2.0 billion for 90 days or more past due. Past due loan amounts at December 31, 2010, include government insured or guaranteed
  residential real estate mortgages, totaling $.1 billion for 30 to 59 days past due, $.1 billion for 60 to 89 days past due and $2.0 billion for 90 days or more past due.
(c)Past due loan amounts at September 30, 2011, include government insured or guaranteed other consumer loans, totaling $.2 billion for 30 to 59 days past due, $.1 billion for
  60 to 89 days past due and $.3 billion for 90 days or more past due. Past due loan amounts at December 31, 2010, include government insured or guaranteed other consumer
  loans, totaling $.2 billion for 30 to 59 days past due, $.1 billion for 60 to 89 days past due and $.2 billion for 90 days or more past due.
Nonperforming Assets
Nonperforming Assets
              
Dollars in millionsSeptember 30, 2011 December 31, 2010 
Nonperforming loans         
 Commercial  $ 994  $ 1,253 
 Commercial real estate    1,425    1,835 
 Equipment lease financing    30    77 
   TOTAL COMMERCIAL LENDING    2,449    3,165 
 Consumer (a)         
  Home equity    484    448 
  Residential real estate (b)    722    818 
  Credit card (c)    7     
  Other consumer    30    35 
   TOTAL CONSUMER LENDING    1,243    1,301 
Total nonperforming loans (d)    3,692    4,466 
OREO and foreclosed assets         
 Other real estate owned (OREO) (e)    553    589 
 Foreclosed and other assets    53    68 
   TOTAL FORECLOSED AND OTHER ASSETS    606    657 
Total nonperforming assets  $ 4,298  $ 5,123 
Nonperforming loans to total loans    2.39%   2.97%
Nonperforming assets to total loans, OREO and foreclosed assets    2.77    3.39 
Nonperforming assets to total assets    1.59    1.94 
(a)Excludes most consumer loans and lines of credit, not secured by residential real estate, which are charged off after 120 to 180 days past due and are not placed
  on nonperforming status.
(b)Effective in 2011, nonperforming residential real estate excludes loans of $68 million accounted for under the fair value option as of September 30, 2011. The comparable balance at December 31, 2010 was not material.
(c)Effective in the second quarter 2011, the commercial nonaccrual policy was applied to certain small business credit card balances. This change resulted in loans being placed on nonaccrual status when they become 90 days or more past due, rather than being excluded and charged off at 180 days past due.
(d)Nonperforming loans do not include government insured or guaranteed loans, loans held for sale, loans accounted for under the fair value option and purchased impaired loans.
(e)Other real estate owned excludes $256 million and $178 million at September 30, 2011, and December 31, 2010, respectively, related to serviced loans insured by the Federal
 Housing Administration (FHA) or guaranteed by the Department of Veterans Affairs (VA).
Commercial Lending Asset Quality Indicators
Commercial Lending Asset Quality Indicators  
        Criticized Commercial Loans   
      Pass  Special          Total 
In millions  Rated (a) Mention (b) Substandard (c) Doubtful (d)  Loans 
September 30, 2011                  
 Commercial $56,815 $1,712  $3,279  $282 $62,088 
 Commercial real estate  11,179  913   3,189   337  15,618 
 Equipment lease financing  5,945  65   163   13  6,186 
 Purchased impaired loans   109  37   603   208  957 
  Total commercial lending (e) $74,048 $2,727  $7,234  $840 $84,849 
December 31, 2010                  
 Commercial $48,556 $1,926  $3,883  $563 $54,928 
 Commercial real estate  11,014  1,289   3,914   564  16,781 
 Equipment lease financing  6,121  64   162   46  6,393 
 Purchased impaired loans   106  35   883   378  1,402 
  Total commercial lending (e) $65,797 $3,314  $8,842  $1,551 $79,504 
(a)Pass Rated loans include loans not classified as "Special Mention", "Substandard", or "Doubtful".
(b)Special Mention rated loans have a potential weakness that deserves management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration
  of repayment prospects at some future date. These loans do not expose us to sufficient risk to warrant adverse classification at this time.
(c)Substandard rated loans have a well-defined weakness or weaknesses that jeopardize the collection or liquidation of debt. They are characterized by the distinct possibility
  that we will sustain some loss if the deficiencies are not corrected.
(d)Doubtful rated loans possess all the inherent weaknesses of a Substandard loan with the additional characteristics that the weakness makes collection or liquidation in full
  improbable due to existing facts, conditions, and values.
(e)Loans are included above based on their contractual terms as "Pass", "Special Mention", "Substandard" or "Doubtful".
                      
Consumer Higher Risk Real Estate Secured Asset Quality Indicators
Consumer Higher Risk Real Estate Secured Asset Quality Indicators
                      
     Higher Risk Loans (a)  All Other Loans Home Equity and Residential Real Estate Loans 
      % of Total    % of Total      
Dollars in millionsAmount Loans  Amount Loans    Amount 
September 30, 2011                  
 Home equity (b) $961  3%  $32,202  97%  $33,163 
 Residential real estate (c)  553  4%   14,102  96%   14,655 
  Total (d) $1,514  3%  $46,304  97%  $47,818 
December 31, 2010                  
 Home equity (b) $1,203  4%  $33,023  96%  $34,226 
 Residential real estate (c)  671  4%   15,328  96%   15,999 
  Total (d) $1,874  4%  $48,351  96%  $50,225 
(a)Higher risk loans are defined as loans with both a recent FICO credit score of less than or equal to 660 and a LTV ratio greater than or equal to 90%. Higher risk loans
 exclude loans held for sale and government insured or guaranteed loans.
(b)Within the higher risk home equity class at September 30, 2011, approximately 13% were in some stage of delinquency and 8% were in late stage (90+ days) delinquency status.
 The majority of the September 30, 2011 balance related to higher risk home equity loans is geographically distributed throughout the following areas: Pennsylvania 30%,
 Ohio 14%, New Jersey 11%, Illinois 7%, and Michigan 6%. All other states, none of which comprise more than 4%, make up the remainder of the balance.
 At December 31, 2010, approximately 10% were in some stage of delinquency and 6% were in late stage (90+ days) delinquency status. The majority of the December 31,
 2010 balance related to higher risk home equity loans is geographically distributed throughout the following areas: Pennsylvania 28%, Ohio 13%, New Jersey 11%, Illinois
 7%, Michigan 6%, and Kentucky 5%. All other states, none of which comprise more than 4% make up the remainder of the balance.
(c)Within the higher risk residential real estate class at September 30, 2011, approximately 41% were in some stage of delinquency and 31% were in late stage (90+ days)
 delinquency status. The majority of the September 30, 2011 balance related to higher risk residential real estate loans is geographically distributed throughout the following
 areas: California 22%, Illinois 13%, Florida 10%, Maryland 7%, Pennsylvania 5%, and Ohio 5%. All other states, none of which comprise more than 4%, make up the remainder of
 the balance. At December 31, 2010, approximately 49% were in some stage of delinquency and 38% were in late stage (90+ days) delinquency status. The majority of the
 December 31, 2010 balance related to higher risk residential real estate loans is geographically distributed throughout the following areas: California 23%, Florida 11%,
 Illinois 11%, and Maryland 8%. All other states, none of which comprise more than 5%, make up the remainder of the balance.
(d)Total loans include purchased impaired loans of $6.0 billion at September 30, 2011 and $6.4 billion at December 31, 2010.
Consumer Real Estate Secured High LTVs
Consumer Real Estate Secured High LTVs 
           
     Loans with LTV > 100% 
      % of Total  
Dollars in millionsAmount Loan Class  
September 30, 2011       
 Home equity $252  1% 
 Residential real estate  1,014  7% 
  Total  $1,266  3% 
December 31, 2010       
 Home equity  $285  1% 
 Residential real estate   1,331  8% 
  Total  $1,616  3% 
Credit Card and Other Consumer Loan Classes Asset Quality Indicators
Credit Card and Other Consumer Loan Classes Asset Quality Indicators
               
 Credit Card (a)  Other Consumer (b) 
     % of Total Loans     % of Total Loans 
     Using FICO     Using FICO  
Dollars in millions Amount Credit Metric   Amount Credit Metric 
September 30, 2011             
 FICO score greater than 719$ 1,929  51%  $ 5,284  62% 
 650 to 719  1,079  28     2,079  24  
 620 to 649  186  5     325  4  
 Less than 620  297  8     470  6  
 No FICO score available or required (c)  294  8     337  4  
Total loans using FICO credit metric  3,785  100%    8,495  100% 
 Consumer loans using other internal credit metrics (b)         9,596    
Total loan balance$ 3,785     $ 18,091    
Weighted-average current FICO score (d)     721       735  
December 31, 2010             
 FICO score greater than 719$ 1,895  48%  $ 4,135  58% 
 650 to 719  1,149  29     1,984  28  
 620 to 649  183  5     295  4  
 Less than 620  424  11     652  9  
 No FICO score available or required (c)  269  7     81  1  
Total loans using FICO credit metric  3,920  100%    7,147  100% 
 Consumer loans using other internal credit metrics (b)         9,799    
Total loan balance$ 3,920     $ 16,946    
Weighted-average current FICO score (d)     709       713  
(a)At September 30, 2011, we had $47 million of credit card loans that are higher risk (i.e., loans with both FICO scores less than 660 and in late stage (90+ days) delinquency
 status). The majority of the September 30, 2011 balance related to higher risk credit card loans is geographically distributed throughout the following areas: Ohio 20%,
  Pennsylvania 14%, Michigan 14%, Illinois 8%, and Indiana 7%. All other states, none of which comprise more than 6%, make up the remainder of the balance. At December
 31, 2010, we had $70 million of credit card loans that are higher risk. The majority of the December 31, 2010 balance related to higher risk credit card loans is geographically
 distributed throughout the following areas: Ohio 20%, Michigan 14%, Pennsylvania 14%, Illinois 8%, and Indiana 7%. All other states, none of which comprise
 more than 5%, make up the remainder of the balance.  
(b)Other consumer loans for which FICO scores are used as an asset quality indicator include non-government guaranteed or insured education loans, automobile loans
 and other secured and unsecured lines and loans. Other consumer loans for which other internal credit metrics are used as an asset quality indicator include primarily
 government guaranteed or insured education loans, as well as consumer loans to high net worth individuals. Other internal credit metrics may include delinquency status,
 geography or other factors.             
(c)Credit card loans and other consumer loans with no FICO score available or required refers to new accounts issued to borrowers with limited credit history, accounts for
 which we cannot obtain an updated FICO (e.g., recent profile changes), cards issued with a business name, and/or cards secured by collateral. Management proactively
 assesses the risk and size of this loan portfolio and, when necessary, takes actions to mitigate the credit risk.
(d)Weighted-average current FICO score excludes accounts with no FICO score available or required.
Summary of Troubled Debt Restructuring
Summary of Troubled Debt Restructurings 
         
    Sept. 30  Dec. 31  
In millions  2011  2010 
Total consumer lending$1,751 $1,422 
Total commercial lending 396  236 
 Total TDRs $2,147 $1,658 
Nonperforming  $1,062 $784 
Accruing (a)  780  543 
Credit card (b)  305  331 
 Total TDRs $2,147 $1,658 
(a)Accruing loans have demonstrated a period of at least six months of performance under the restructured terms and are excluded from nonperforming loans.
(b)Includes credit cards and certain small business and consumer credit agreements whose terms have been restructured and are TDRs. However, since our policy is to exempt these loans from being placed on nonaccrual status as permitted by regulatory guidance as generally these loans are directly charged off in the period that they become 180 days past due, these loans are excluded from nonperforming loans. 
Financial Impact of TDRs
Financial Impact of TDRs (a)            
              
Three months ended September 30, 2011    Pre-TDR Recorded  Post-TDR Recorded 
Dollars in millions Number of Loans   Investment  Investment 
Commercial lending            
 Commercial   168  $ 45  $ 38 
 Commercial real estate   16    88    70 
 Equipment lease financing (b)   2         
TOTAL COMMERCIAL LENDING   186    133    108 
Consumer lending            
 Home equity   817    64    63 
 Residential real estate  399    116    112 
 Credit card   4,305    30    30 
 Other consumer   129    3    3 
TOTAL CONSUMER LENDING   5,650    213    208 
 Total TDRs   5,836  $ 346  $ 316 
Nine months ended September 30, 2011    Pre-TDR Recorded  Post-TDR Recorded 
Dollars in millions Number of Loans   Investment  Investment 
Commercial lending            
 Commercial   486  $ 101  $ 82 
 Commercial real estate   57    233    198 
 Equipment lease financing (b)   2         
TOTAL COMMERCIAL LENDING   545    334    280 
Consumer lending            
 Home equity   3,259    264    263 
 Residential real estate  1,298    316    293 
 Credit card   15,943    105    105 
 Other consumer   303    8    8 
TOTAL CONSUMER LENDING   20,803    693    669 
 Total TDRs   21,348  $ 1,027  $ 949 
(a)Impact of partial charge offs at TDR date are included in this table.
(b)Pre-TDR and Post-TDR amounts each total less than $1 million.
TDRs by Type
TDRs by Type                
  Post-TDR Recorded Investment 
Three months ended September 30, 2011               
Dollars in millions Principal Forgiveness  Rate Reduction   Other  Total 
Commercial lending                
 Commercial $ 1  $ 14  $ 23  $ 38 
 Commercial real estate   29    26    15    70 
TOTAL COMMERCIAL LENDING (a)   30    40    38    108 
Consumer lending                
 Home equity       52    11    63 
 Residential real estate      70    42    112 
 Credit card       30        30 
 Other consumer           3    3 
TOTAL CONSUMER LENDING       152    56    208 
 Total TDRs $ 30  $ 192  $ 94  $ 316 
                  
  Post-TDR Recorded Investment 
Nine months ended September 30, 2011              
Dollars in millions Principal Forgiveness  Rate Reduction   Other  Total 
Commercial lending                
 Commercial $ 11  $ 24  $ 47  $ 82 
 Commercial real estate   64    97    37    198 
TOTAL COMMERCIAL LENDING (a)   75    121    84    280 
Consumer lending                
 Home equity       240    23    263 
 Residential real estate      210    83    293 
 Credit card       105        105 
 Other consumer       1    7    8 
TOTAL CONSUMER LENDING       556    113    669 
 Total TDRs $ 75  $ 677  $ 197  $ 949 
(a)Excludes less than $1 million of Equipment lease financing in Other TDRs.
TDRs which have Subsequently Defaulted
TDRs which have Subsequently Defaulted        
          
Three months ended September 30, 2011       
Dollars in millionsNumber of Contracts  Recorded Investment 
Commercial lending        
 Commercial   20  $ 16 
 Commercial real estate   10    60 
TOTAL COMMERCIAL LENDING   30    76 
Consumer lending        
 Home equity   291    23 
 Residential real estate  141    32 
 Credit card   26,473    19 
 Other consumer (a)   14     
TOTAL CONSUMER LENDING   26,919    74 
 Total TDRs   26,949  $ 150 
Nine months ended September 30, 2011       
Dollars in millionsNumber of Contracts  Recorded Investment 
Commercial lending        
 Commercial   30  $ 39 
 Commercial real estate   29    111 
TOTAL COMMERCIAL LENDING   59    150 
Consumer lending        
 Home equity   884    66 
 Residential real estate  246    60 
 Credit card   37,852    27 
 Other consumer (a)   17     
TOTAL CONSUMER LENDING   38,999    153 
 Total TDRs   39,058  $ 303 
(a)Excludes less than $1 million of recorded investment. 
Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data
Rollforward of Allowance for Loan and Lease Losses and Associated Loan Data
      
      Commercial Consumer     
In millions Lending Lending  Total  
September 30, 2011           
 ALLOWANCE FOR LOAN AND LEASE LOSSES           
  January 1 $2,567 $2,320 $4,887  
  Charge-offs  (959)  (823)  (1,782)  
  Recoveries  358  112  470  
   Net charge-offs  (601)  (711)  (1,312)  
  Provision for credit losses  268  694  962  
  Net change in allowance for unfunded loan commitments and letters of credit  (13)  (16)  (29)  
  Other  (1)     (1)  
   September 30 $2,220 $2,287 $4,507  
  TDRs individually evaluated for impairment $28 $511 $539  
  Other loans individually evaluated for impairment  583     583  
  Loans collectively evaluated for impairment  1,366  1,033  2,399  
  Purchased impaired loans  243  743  986  
   September 30 $2,220 $2,287 $4,507  
 LOAN PORTFOLIO           
  TDRs individually evaluated for impairment $396 $1,751 $2,147  
  Other loans individually evaluated for impairment  2,076     2,076  
  Loans collectively evaluated for impairment  81,420  61,973  143,393  
  Purchased impaired loans  957  5,970  6,927  
   September 30 $84,849 $69,694 $154,543  
 Segment ALLL as a percentage of total ALLL  49.26% 50.74% 100.00% 
 Ratio of the allowance for loan and lease losses to total loans   2.62%  3.28%  2.92% 
September 30, 2010           
 ALLOWANCE FOR LOAN AND LEASE LOSSES           
  January 1 $3,345 $1,727 $5,072  
  Charge-offs  (1,476)  (1,092)  (2,568)  
  Recoveries  318  105  423  
   Net charge-offs  (1,158)  (987)  (2,145)  
  Provision for credit losses  660  1,400  2,060  
  Adoption of ASU 2009-17, Consolidations     141  141  
  Net change in allowance for unfunded loan commitments and letters of credit  103     103  
   September 30 $2,950 $2,281 $5,231  
  TDRs individually evaluated for impairment $16 $425 $441  
  Other loans individually evaluated for impairment  959     959  
  Loans collectively evaluated for impairment  1,627  1,298  2,925  
  Purchased impaired loans  348  558  906  
   September 30 $2,950 $2,281 $5,231  
 LOAN PORTFOLIO           
  TDRs individually evaluated for impairment $108 $1,226 $1,334  
  Other loans individually evaluated for impairment  3,446     3,446  
  Loans collectively evaluated for impairment  73,574  63,643  137,217  
  Purchased impaired loans  1,559  6,571  8,130  
   September 30 $78,687 $71,440 $150,127  
 Segment ALLL as a percentage of total ALLL  56.39% 43.61% 100.00% 
 Ratio of the allowance for loan and lease losses to total loans   3.75%  3.19%  3.48% 
Impaired Loans
Impaired Loans 
                    
      Unpaid         Average 
      Principal Recorded Associated  Recorded 
In millions Balance Investment (a) Allowance (b)   Investment (a) 
September 30, 2011               
 Impaired loans with an associated allowance               
  Commercial $1,264 $872  $274  $1,027 
  Commercial real estate  1,504  1,032   337   1,298 
  Residential real estate  823  694   172   578 
  Home equity  755  741   266   687 
  Credit card  272  272   68   287 
  Other consumer  44  44   5   37 
 Total impaired loans with an associated allowance $4,662 $3,655  $1,122  $3,914 
 Impaired loans without an associated allowance               
  Commercial $368 $128      $99 
  Commercial real estate  674  440       431 
 Total impaired loans without an associated allowance $1,042 $568      $530 
 Total impaired loans $5,704 $4,223  $1,122  $4,444 
December 31, 2010               
 Impaired loans with an associated allowance               
  Commercial $1,769 $1,178  $410  $1,533 
  Commercial real estate  1,927  1,446   449   1,732 
  Residential real estate  521  465   122   309 
  Home equity  622  622   207   448 
  Credit card  301  301   149   275 
  Other consumer  34  34   7   30 
 Total impaired loans with an associated allowance $5,174 $4,046  $1,344  $4,327 
 Impaired loans without an associated allowance               
  Commercial $87 $75      $90 
  Commercial real estate  525  389       320 
 Total impaired loans without an associated allowance $612 $464      $410 
 Total impaired loans  $5,786 $4,510  $1,344  $4,737 
(a)Recorded investment in a loan includes the unpaid principal balance plus accrued interest and net accounting adjustments, less any charge-offs. Recorded investment does not
 include any associated valuation allowance. Average recorded investment is for the nine months ended September 30, 2011, and year ended December 31, 2010. 
(b)Associated allowance amounts include $539 million and $509 million for TDRs at September 30, 2011, and December 31, 2010, respectively.
Rollforward of Allowance for Unfunded Loan Commitments and Letters of Credit
Rollforward of Allowance for Unfunded Loan Commitments and Letters of Credit
         
In millions  2011  2010 
         
January 1 $ 188 $ 296 
Net change in allowance for unfunded loan commitments and letters of credit   29   (103) 
 September 30 $ 217 $ 193