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Loans and Related Allowance for Credit Losses (Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes) (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2024
Sep. 30, 2023
Sep. 30, 2024
Sep. 30, 2023
Dec. 31, 2023
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Total loans, net [1] $ 321,381   $ 321,381   $ 321,508
Gross charge-offs          
Total 376 $ 233 1,081 $ 808  
Updated FICO scores          
Gross charge-offs          
Year one     4   8
Year two     33   24
Year three     21   22
Year four     13   17
Year five     9   30
Prior     18   20
Total     98   121
Updated FICO scores | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 4,988   4,988   5,797
Year two 4,320   4,320   3,630
Year three 2,629   2,629   2,912
Year four 1,958   1,958   1,174
Year five 673   673   1,004
Prior 567   567   343
Total loans, net 15,135   15,135   14,860
Updated FICO scores | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 2,590   2,590   2,722
Year two 1,901   1,901   1,650
Year three 1,227   1,227   1,483
Year four 1,010   1,010   535
Year five 304   304   368
Prior 181   181   88
Total loans, net 7,213   7,213   6,846
Updated FICO scores | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 1,533   1,533   1,797
Year two 1,309   1,309   1,104
Year three 747   747   778
Year four 494   494   301
Year five 164   164   250
Prior 132   132   80
Total loans, net 4,379   4,379   4,310
Updated FICO scores | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 720   720   1,014
Year two 756   756   604
Year three 417   417   408
Year four 266   266   186
Year five 104   104   186
Prior 106   106   70
Total loans, net 2,369   2,369   2,468
Updated FICO scores | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 145   145   264
Year two 354   354   272
Year three 238   238   243
Year four 188   188   152
Year five 101   101   200
Prior 148   148   105
Total loans, net 1,174   1,174   1,236
Credit card          
Gross charge-offs          
Revolving Loans     240   290
Revolving Loans Converted to Term     28   29
Total     268   319
Credit card | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 6,748   6,748   7,111
Revolving Loans Converted to Term 79   79   69
Total loans, net 6,827   6,827   7,180
Credit card | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 2,000   2,000   2,017
Revolving Loans Converted to Term 1   1   1
Total loans, net 2,001   2,001   2,018
Credit card | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,864   1,864   1,976
Revolving Loans Converted to Term 5   5   4
Total loans, net 1,869   1,869   1,980
Credit card | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,836   1,836   1,979
Revolving Loans Converted to Term 15   15   13
Total loans, net 1,851   1,851   1,992
Credit card | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 946   946   1,036
Revolving Loans Converted to Term 55   55   48
Total loans, net 1,001   1,001   1,084
Credit card | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 102   102   103
Revolving Loans Converted to Term 3   3   3
Total loans, net 105   105   106
Education          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 49   49   106
Year two 124   124   160
Year three 146   146   83
Year four 72   72   68
Year five 56   56   85
Prior 1,246   1,246   1,443
Total loans, net 1,693   1,693   1,945
Gross charge-offs          
Year three     1   1
Year four     1   1
Year five     1   2
Prior     10   13
Total     13   17
Education | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 49   49   106
Year two 124   124   160
Year three 146   146   83
Year four 72   72   68
Year five 56   56   85
Prior 528   528   538
Total loans, net 975   975   1,040
Education | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 10   10   35
Year two 61   61   88
Year three 83   83   45
Year four 41   41   40
Year five 34   34   51
Prior 332   332   331
Total loans, net 561   561   590
Education | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 14   14   32
Year two 39   39   47
Year three 40   40   24
Year four 21   21   19
Year five 15   15   24
Prior 123   123   131
Total loans, net 252   252   277
Education | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 10   10   20
Year two 15   15   17
Year three 15   15   8
Year four 6   6   6
Year five 5   5   8
Prior 51   51   54
Total loans, net 102   102   113
Education | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 2   2   4
Year two 3   3   3
Year three 4   4   2
Year four 1   1   1
Year five 1   1   2
Prior 21   21   21
Total loans, net 32   32   33
Education | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 13   13   15
Year two 6   6   5
Year three 4   4   4
Year four 3   3   2
Year five 1   1    
Prior 1   1   1
Total loans, net 28   28   27
Education | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Prior 718   718   905
Total loans, net 718   718   905
Other consumer          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 599   599   712
Year two 476   476   573
Year three 383   383   222
Year four 113   113   139
Year five 49   49   137
Prior 125   125   75
Revolving Loans 2,303   2,303   2,398
Revolving Loans Converted to Term 15   15   15
Total loans, net 4,063   4,063   4,271
Gross charge-offs          
Year one     55   75
Year two     19   23
Year three     19   18
Year four     11   14
Year five     6   14
Prior     8   8
Revolving Loans     8   11
Revolving Loans Converted to Term     1   1
Total     127   164
Other consumer | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 593   593   693
Year two 466   466   476
Year three 290   290   189
Year four 99   99   91
Year five 37   37   66
Prior 33   33   41
Revolving Loans 232   232   249
Revolving Loans Converted to Term 4   4   5
Total loans, net 1,754   1,754   1,810
Other consumer | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 189   189   241
Year two 157   157   127
Year three 75   75   47
Year four 24   24   21
Year five 8   8   14
Prior 8   8   11
Revolving Loans 37   37   39
Revolving Loans Converted to Term 1   1   1
Total loans, net 499   499   501
Other consumer | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 232   232   286
Year two 171   171   157
Year three 89   89   54
Year four 28   28   26
Year five 10   10   17
Prior 9   9   11
Revolving Loans 74   74   80
Revolving Loans Converted to Term 1   1   1
Total loans, net 614   614   632
Other consumer | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 163   163   147
Year two 105   105   140
Year three 87   87   57
Year four 29   29   27
Year five 11   11   21
Prior 9   9   11
Revolving Loans 80   80   87
Revolving Loans Converted to Term 1   1   2
Total loans, net 485   485   492
Other consumer | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 9   9   19
Year two 33   33   52
Year three 39   39   31
Year four 18   18   17
Year five 8   8   14
Prior 7   7   8
Revolving Loans 41   41   43
Revolving Loans Converted to Term 1   1   1
Total loans, net 156   156   185
Other consumer | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 6   6   19
Year two 10   10   97
Year three 93   93   33
Year four 14   14   48
Year five 12   12   71
Prior 92   92   34
Revolving Loans 2,071   2,071   2,149
Revolving Loans Converted to Term 11   11   10
Total loans, net $ 2,309   $ 2,309   $ 2,461
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $0.7 billion, Loans held for investment of $1.2 billion and Other assets of $0.1 billion at September 30, 2024. Comparable amounts at December 31, 2023 were $0.7 billion, $1.2 billion and $0.1 billion, respectively.