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Loans and Related Allowance for Credit Losses (Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes) (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2024
Jun. 30, 2023
Jun. 30, 2024
Jun. 30, 2023
Dec. 31, 2023
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Total loans, net [1] $ 321,429   $ 321,429   $ 321,508
Gross charge-offs          
Total 375 $ 293 705 $ 575  
Updated FICO scores          
Gross charge-offs          
Year one         8
Year two     23   24
Year three     13   22
Year four     9   17
Year five     6   30
Prior     13   20
Total     64   121
Updated FICO scores | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 3,199   3,199   5,797
Year two 4,794   4,794   3,630
Year three 2,954   2,954   2,912
Year four 2,265   2,265   1,174
Year five 827   827   1,004
Prior 781   781   343
Total loans, net 14,820   14,820   14,860
Updated FICO scores | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 1,663   1,663   2,722
Year two 2,086   2,086   1,650
Year three 1,387   1,387   1,483
Year four 1,171   1,171   535
Year five 377   377   368
Prior 259   259   88
Total loans, net 6,943   6,943   6,846
Updated FICO scores | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 1,000   1,000   1,797
Year two 1,496   1,496   1,104
Year three 842   842   778
Year four 578   578   301
Year five 202   202   250
Prior 184   184   80
Total loans, net 4,302   4,302   4,310
Updated FICO scores | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 469   469   1,014
Year two 860   860   604
Year three 473   473   408
Year four 307   307   186
Year five 129   129   186
Prior 144   144   70
Total loans, net 2,382   2,382   2,468
Updated FICO scores | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 67   67   264
Year two 352   352   272
Year three 252   252   243
Year four 209   209   152
Year five 119   119   200
Prior 194   194   105
Total loans, net 1,193   1,193   1,236
Credit card          
Gross charge-offs          
Revolving Loans     164   290
Revolving Loans Converted to Term     18   29
Total     182   319
Credit card | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 6,774   6,774   7,111
Revolving Loans Converted to Term 75   75   69
Total loans, net 6,849   6,849   7,180
Credit card | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,975   1,975   2,017
Revolving Loans Converted to Term 1   1   1
Total loans, net 1,976   1,976   2,018
Credit card | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,885   1,885   1,976
Revolving Loans Converted to Term 4   4   4
Total loans, net 1,889   1,889   1,980
Credit card | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 1,857   1,857   1,979
Revolving Loans Converted to Term 14   14   13
Total loans, net 1,871   1,871   1,992
Credit card | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 952   952   1,036
Revolving Loans Converted to Term 53   53   48
Total loans, net 1,005   1,005   1,084
Credit card | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Revolving Loans 105   105   103
Revolving Loans Converted to Term 3   3   3
Total loans, net 108   108   106
Education          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 22   22   106
Year two 129   129   160
Year three 150   150   83
Year four 75   75   68
Year five 60   60   85
Prior 1,296   1,296   1,443
Total loans, net 1,732   1,732   1,945
Gross charge-offs          
Year three     1   1
Year four       1
Year five     1   2
Prior     7   13
Total     9   17
Education | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 22   22   106
Year two 129   129   160
Year three 150   150   83
Year four 75   75   68
Year five 60   60   85
Prior 556   556   538
Total loans, net 992   992   1,040
Education | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 7   7   35
Year two 65   65   88
Year three 87   87   45
Year four 42   42   40
Year five 37   37   51
Prior 347   347   331
Total loans, net 585   585   590
Education | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 7   7   32
Year two 41   41   47
Year three 41   41   24
Year four 22   22   19
Year five 16   16   24
Prior 131   131   131
Total loans, net 258   258   277
Education | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 4   4   20
Year two 14   14   17
Year three 15   15   8
Year four 7   7   6
Year five 5   5   8
Prior 55   55   54
Total loans, net 100   100   113
Education | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 1   1   4
Year two 3   3   3
Year three 3   3   2
Year four 1   1   1
Year five 1   1   2
Prior 22   22   21
Total loans, net 31   31   33
Education | No FICO score available or required | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 3   3   15
Year two 6   6   5
Year three 4   4   4
Year four 3   3   2
Year five 1   1    
Prior 1   1   1
Total loans, net 18   18   27
Education | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Prior 740   740   905
Total loans, net 740   740   905
Other consumer          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 389   389   712
Year two 549   549   573
Year three 443   443   222
Year four 143   143   139
Year five 65   65   137
Prior 143   143   75
Revolving Loans 2,340   2,340   2,398
Revolving Loans Converted to Term 14   14   15
Total loans, net 4,086   4,086   4,271
Gross charge-offs          
Year one     34   75
Year two     12   23
Year three     13   18
Year four     8   14
Year five     4   14
Prior     6   8
Revolving Loans     6   11
Revolving Loans Converted to Term       1
Total     83   164
Other consumer | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 382   382   693
Year two 539   539   476
Year three 348   348   189
Year four 125   125   91
Year five 52   52   66
Prior 49   49   41
Revolving Loans 235   235   249
Revolving Loans Converted to Term 4   4   5
Total loans, net 1,734   1,734   1,810
Other consumer | Greater than or equal to 780 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 123   123   241
Year two 190   190   127
Year three 90   90   47
Year four 30   30   21
Year five 11   11   14
Prior 12   12   11
Revolving Loans 37   37   39
Revolving Loans Converted to Term 1   1   1
Total loans, net 494   494   501
Other consumer | 720 to 779 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 156   156   286
Year two 205   205   157
Year three 109   109   54
Year four 36   36   26
Year five 14   14   17
Prior 13   13   11
Revolving Loans 75   75   80
Revolving Loans Converted to Term 1   1   1
Total loans, net 609   609   632
Other consumer | 660 to 719 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 101   101   147
Year two 114   114   140
Year three 104   104   57
Year four 37   37   27
Year five 16   16   21
Prior 14   14   11
Revolving Loans 82   82   87
Revolving Loans Converted to Term 1   1   2
Total loans, net 469   469   492
Other consumer | Less than 660 | Using FICO Credit Metric          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 2   2   19
Year two 30   30   52
Year three 45   45   31
Year four 22   22   17
Year five 11   11   14
Prior 10   10   8
Revolving Loans 41   41   43
Revolving Loans Converted to Term 1   1   1
Total loans, net 162   162   185
Other consumer | Other internal credit metrics          
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]          
Year one 7   7   19
Year two 10   10   97
Year three 95   95   33
Year four 18   18   48
Year five 13   13   71
Prior 94   94   34
Revolving Loans 2,105   2,105   2,149
Revolving Loans Converted to Term 10   10   10
Total loans, net $ 2,352   $ 2,352   $ 2,461
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $0.9 billion, Loans held for investment of $1.2 billion and Other assets of $0.1 billion at June 30, 2024. Comparable amounts at December 31, 2023 were $0.7 billion, $1.2 billion and $0.1 billion, respectively.