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Loans and Related Allowance for Credit Losses (Credit Quality Indicators for Automobile, Credit Card, Education and Other Consumer Loan Classes) (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Total loans, net [1] $ 319,781   $ 321,508
Gross charge-offs      
Total 330 $ 282  
Updated FICO scores      
Gross charge-offs      
Year one     8
Year two 11   24
Year three 6   22
Year four 5   17
Year five 3   30
Prior 7   20
Total 32   121
Updated FICO scores | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 1,582   5,797
Year two 5,318   3,630
Year three 3,283   2,912
Year four 2,578   1,174
Year five 991   1,004
Prior 1,036   343
Total loans, net 14,788   14,860
Updated FICO scores | Greater than or equal to 780 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 927   2,722
Year two 2,230   1,650
Year three 1,480   1,483
Year four 1,288   535
Year five 443   368
Prior 340   88
Total loans, net 6,708   6,846
Updated FICO scores | 720 to 779 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 438   1,797
Year two 1,727   1,104
Year three 983   778
Year four 689   301
Year five 250   250
Prior 252   80
Total loans, net 4,339   4,310
Updated FICO scores | 660 to 719 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 206   1,014
Year two 1,009   604
Year three 549   408
Year four 368   186
Year five 159   186
Prior 195   70
Total loans, net 2,486   2,468
Updated FICO scores | Less than 660 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 11   264
Year two 352   272
Year three 271   243
Year four 233   152
Year five 139   200
Prior 249   105
Total loans, net 1,255   1,236
Credit card      
Gross charge-offs      
Revolving Loans 83   290
Revolving Loans Converted to Term 9   29
Total 92   319
Credit card | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 6,814   7,111
Revolving Loans Converted to Term 73   69
Total loans, net 6,887   7,180
Credit card | Greater than or equal to 780 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 1,938   2,017
Revolving Loans Converted to Term 1   1
Total loans, net 1,939   2,018
Credit card | 720 to 779 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 1,879   1,976
Revolving Loans Converted to Term 4   4
Total loans, net 1,883   1,980
Credit card | 660 to 719 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 1,901   1,979
Revolving Loans Converted to Term 14   13
Total loans, net 1,915   1,992
Credit card | Less than 660 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 989   1,036
Revolving Loans Converted to Term 51   48
Total loans, net 1,040   1,084
Credit card | No FICO score available or required | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Revolving Loans 107   103
Revolving Loans Converted to Term 3   3
Total loans, net 110   106
Education      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 13   106
Year two 133   160
Year three 155   83
Year four 78   68
Year five 64   85
Prior 1,416   1,443
Total loans, net 1,859   1,945
Gross charge-offs      
Year three   1
Year four   1
Year five   2
Prior 4   13
Total 4   17
Education | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 13   106
Year two 133   160
Year three 155   83
Year four 78   68
Year five 64   85
Prior 590   538
Total loans, net 1,033   1,040
Education | Greater than or equal to 780 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 1   35
Year two 61   88
Year three 85   45
Year four 44   40
Year five 37   51
Prior 360   331
Total loans, net 588   590
Education | 720 to 779 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 4   32
Year two 44   47
Year three 45   24
Year four 23   19
Year five 18   24
Prior 146   131
Total loans, net 280   277
Education | 660 to 719 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 4   20
Year two 17   17
Year three 17   8
Year four 7   6
Year five 6   8
Prior 60   54
Total loans, net 111   113
Education | Less than 660 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 1   4
Year two 3   3
Year three 3   2
Year four 1   1
Year five 1   2
Prior 23   21
Total loans, net 32   33
Education | No FICO score available or required | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 3   15
Year two 8   5
Year three 5   4
Year four 3   2
Year five 2    
Prior 1   1
Total loans, net 22   27
Education | Other internal credit metrics      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Prior 826   905
Total loans, net 826   905
Other consumer      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 173   712
Year two 626   573
Year three 511   222
Year four 183   139
Year five 82   137
Prior 174   75
Revolving Loans 2,355   2,398
Revolving Loans Converted to Term 16   15
Total loans, net 4,120   4,271
Gross charge-offs      
Year one 17   75
Year two 6   23
Year three 6   18
Year four 5   14
Year five 2   14
Prior 4   8
Revolving Loans 3   11
Revolving Loans Converted to Term   1
Total 43   164
Other consumer | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 170   693
Year two 615   476
Year three 410   189
Year four 153   91
Year five 69   66
Prior 73   41
Revolving Loans 236   249
Revolving Loans Converted to Term 5   5
Total loans, net 1,731   1,810
Other consumer | Greater than or equal to 780 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 49   241
Year two 219   127
Year three 104   47
Year four 37   21
Year five 15   14
Prior 17   11
Revolving Loans 36   39
Revolving Loans Converted to Term 1   1
Total loans, net 478   501
Other consumer | 720 to 779 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 77   286
Year two 242   157
Year three 130   54
Year four 43   26
Year five 19   17
Prior 19   11
Revolving Loans 75   80
Revolving Loans Converted to Term 1   1
Total loans, net 606   632
Other consumer | 660 to 719 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 44   147
Year two 126   140
Year three 125   57
Year four 46   27
Year five 21   21
Prior 21   11
Revolving Loans 83   87
Revolving Loans Converted to Term 2   2
Total loans, net 468   492
Other consumer | Less than 660 | Using FICO Credit Metric      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   19
Year two 28   52
Year three 51   31
Year four 27   17
Year five 14   14
Prior 16   8
Revolving Loans 42   43
Revolving Loans Converted to Term 1   1
Total loans, net 179   185
Other consumer | Other internal credit metrics      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 3   19
Year two 11   97
Year three 101   33
Year four 30   48
Year five 13   71
Prior 101   34
Revolving Loans 2,119   2,149
Revolving Loans Converted to Term 11   10
Total loans, net $ 2,389   $ 2,461
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $0.7 billion, Loans held for investment of $1.2 billion and Other assets of $0.1 billion at March 31, 2024. Comparable amounts at December 31, 2023 were $0.7 billion, $1.2 billion and $0.1 billion, respectively.