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Loans and Related Allowance for Credit Losses (Home Equity and Residential Real Estate Credit Quality Indicators) (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Total loans, net [1] $ 319,781   $ 321,508
Gross charge-offs      
Total 330 $ 282  
Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 689   5,335
Year two 5,145   10,064
Year three 9,935   15,484
Year four 15,318   6,832
Year five 6,731   2,270
Prior 9,568   7,559
Total loans, net 47,386   47,544
Gross charge-offs      
Year two   2
Year three     1
Year four 1   1
Prior   4
Total 1   8
Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   162
Year four 160   1,918
Year five 1,871   868
Prior 3,304   2,592
Revolving Loans 8,076   8,265
Revolving Loans Converted to Term 12,485   12,345
Total loans, net 25,896   26,150
Gross charge-offs      
Prior 1   4
Revolving Loans 4   7
Revolving Loans Converted to Term 5   10
Total 10   21
Greater than or equal to 780 | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 286   3,206
Year two 3,306   7,797
Year three 7,574   12,197
Year four 11,926   5,035
Year five 4,840   1,492
Prior 5,258   4,004
Total loans, net 33,190   33,731
Greater than or equal to 780 | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   102
Year four 100   1,254
Year five 1,211   489
Prior 1,983   1,605
Revolving Loans 4,507   4,604
Revolving Loans Converted to Term 6,138   6,083
Total loans, net 13,939   14,137
720 to 779 | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 354   1,482
Year two 1,241   1,659
Year three 1,740   2,389
Year four 2,442   1,107
Year five 1,178   432
Prior 1,827   1,388
Total loans, net 8,782   8,457
720 to 779 | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   38
Year four 39   423
Year five 415   216
Prior 690   488
Revolving Loans 2,170   2,222
Revolving Loans Converted to Term 3,224   3,225
Total loans, net 6,538   6,612
660 to 719 | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 49   400
Year two 337   508
Year three 518   657
Year four 707   334
Year five 364   171
Prior 887   721
Total loans, net 2,862   2,791
660 to 719 | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   17
Year four 16   174
Year five 176   110
Prior 354   271
Revolving Loans 1,179   1,207
Revolving Loans Converted to Term 1,917   1,894
Total loans, net 3,642   3,673
Less than 660 | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   93
Year two 107   71
Year three 74   133
Year four 136   122
Year five 124   82
Prior 763   680
Total loans, net 1,204   1,181
Less than 660 | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   5
Year four 5   65
Year five 67   52
Prior 269   220
Revolving Loans 212   223
Revolving Loans Converted to Term 1,155   1,089
Total loans, net 1,708   1,654
No FICO score available | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   140
Year two 139   9
Year three 8   92
Year four 91   168
Year five 160   56
Prior 309   266
Total loans, net 707   731
No FICO score available | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year three  
Year four   2
Year five 2   1
Prior 8   8
Revolving Loans 8   9
Revolving Loans Converted to Term 51   54
Total loans, net 69   74
Government insured or guaranteed loans | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   14
Year two 15   20
Year three 21   16
Year four 16   66
Year five 65   37
Prior 524   500
Total loans, net 641   653
Greater than 100% | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   15
Year two 33   139
Year three 148   79
Year four 82   31
Year five 30   10
Prior 38   28
Total loans, net 331   302
Greater than 100% | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   1
Year four 2   12
Year five 14   6
Prior 19   14
Revolving Loans 330   306
Revolving Loans Converted to Term 358   309
Total loans, net 723   648
Greater than or equal to 80% to 100% | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 307   1,665
Year two 902   1,928
Year three 1,727   955
Year four 937   221
Year five 219   69
Prior 150   92
Total loans, net 4,242   4,930
Greater than or equal to 80% to 100% | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   4
Year four 5   40
Year five 38   17
Prior 39   22
Revolving Loans 1,073   1,116
Revolving Loans Converted to Term 1,670   1,743
Total loans, net 2,825   2,942
Less than 80% | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one 382   3,585
Year two 4,146   7,977
Year three 8,039   14,421
Year four 14,270   6,514
Year five 6,417   2,154
Prior 8,852   6,935
Total loans, net 42,106   41,586
Less than 80% | Home equity      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year two    
Year three   157
Year four 153   1,866
Year five 1,819   845
Prior 3,246   2,556
Revolving Loans 6,673   6,843
Revolving Loans Converted to Term 10,457   10,293
Total loans, net 22,348   22,560
No LTV available | Residential real estate      
Financing Receivable, Excluding Accrued Interest, before Allowance for Credit Loss, by Origination Year [Abstract]      
Year one   56
Year two 49  
Year three   13
Year four 13  
Year five  
Prior 4   4
Total loans, net $ 66   $ 73
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $0.7 billion, Loans held for investment of $1.2 billion and Other assets of $0.1 billion at March 31, 2024. Comparable amounts at December 31, 2023 were $0.7 billion, $1.2 billion and $0.1 billion, respectively.