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Goodwill and Mortgage Servicing Rights (Tables)
12 Months Ended
Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill by Business Segment
Allocations of Goodwill by business segment during 2021, 2020 and 2019 follow:

Table 61: Goodwill by Business Segment
In millionsRetail BankingCorporate & Institutional BankingAsset Management GroupTotal
Balance as of December 31, 2021$6,473 $4,254 $189 $10,916 
BBVA acquisition678 796 125 1,599 
Other 84 84 
Balance as of December 31, 2020$5,795 $3,374 $64 $9,233 
Balance as of December 31, 2019$5,795 $3,374 $64 $9,233 
Commercial Mortgage Servicing Rights
Changes in the commercial MSRs follow:

Table 62: Commercial Mortgage Servicing Rights
In millions202120202019
January 1$569 $649 $726 
Additions:
From loans sold with servicing retained87 100 53 
Purchases41 44 103 
Changes in fair value due to:
Time and payoffs (a)(119)(115)(146)
Other (b)162 (109)(87)
December 31$740 $569 $649 
Related unpaid principal balance at December 31$272,556 $243,960 $216,992 
Servicing advances at December 31$463 $437 $157 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates.
Mortgage Servicing Rights Changes in the residential MSRs follow:
Table 63: Residential Mortgage Servicing Rights
In millions202120202019
January 1$673 $995 $1,257 
Additions:
BBVA Acquisition 35 
From loans sold with servicing retained87 45 36 
Purchases411 208 114 
Changes in fair value due to:
Time and payoffs (a)(320)(198)(162)
Other (b)192 (377)(250)
December 31$1,078 $673 $995 
Unpaid principal balance of loans serviced for others at December 31$132,953 $120,778 $120,464 
Servicing advances at December 31$176 $143 $111 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting from market-driven changes in interest rates.
Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions:
Table 64: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsDecember 31
2021
December 31
2020
Fair value$740$569
Weighted-average life (years)4.24.4
Weighted-average constant prepayment rate5.49%4.87%
Decline in fair value from 10% adverse change$12$9
Decline in fair value from 20% adverse change$21$18
Effective discount rate7.75%7.33%
Decline in fair value from 10% adverse change$20$15
Decline in fair value from 20% adverse change$40$31
Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions
Table 65: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsDecember 31
2021
December 31
2020
 
Fair value$1,078  $673  
Weighted-average life (years)5.7 3.8 
Weighted-average constant prepayment rate12.63 %21.13 %
Decline in fair value from 10% adverse change$46  $41  
Decline in fair value from 20% adverse change$89  $82  
Weighted-average option adjusted spread857 bps922 bps
Decline in fair value from 10% adverse change$31  $20  
Decline in fair value from 20% adverse change$60  $38