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Goodwill and Mortgage Servicing Rights (Tables)
12 Months Ended
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill by Business Segment
Allocations of Goodwill by business segment during 2020, 2019 and 2018 follow:

Table 59: Goodwill by Business Segment
In millionsRetail BankingCorporate & Institutional BankingAsset Management GroupTotal
December 31, 2020$5,795 $3,374 $64 $9,233 
December 31, 2019$5,795 $3,374 $64 $9,233 
December 31, 2018$5,795 $3,359 $64 $9,218 
Commercial Mortgage Servicing Rights
Changes in the commercial MSRs follow:

Table 60: Commercial Mortgage Servicing Rights
In millions202020192018
January 1$649 $726 $668 
Additions:
From loans sold with servicing retained100 53 57 
Purchases44 103 93 
Changes in fair value due to:
Time and payoffs (a)(115)(146)(143)
Other (b)(109)(87)51 
December 31$569 $649 $726 
Related unpaid principal balance at December 31$243,960 $216,992 $180,496 
Servicing advances at December 31$437 $157 $220 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting primarily from market-driven changes in interest rates.
Mortgage Servicing Rights Changes in the residential MSRs follow:
Table 61: Residential Mortgage Servicing Rights
In millions202020192018
January 1$995 $1,257 $1,164 
Additions:
From loans sold with servicing retained45 36 44 
Purchases208 114 129 
Changes in fair value due to:
Time and payoffs (a)(198)(162)(170)
Other (b)(377)(250)90 
December 31$673 $995 $1,257 
Unpaid principal balance of loans serviced for others at December 31$120,778 $120,464 $125,388 
Servicing advances at December 31$143 $111 $156 
(a)Represents decrease in MSR value due to passage of time, including the impact from both regularly scheduled loan principal payments and loans that were paid down or paid off during the period.
(b)Represents MSR value changes resulting from market-driven changes in interest rates.
Commercial Mortgage Loan Servicing Assets - Key Valuation Assumptions The following tables set forth the fair value of commercial and residential MSRs and the sensitivity analysis of the hypothetical effect on the fair value of MSRs to immediate adverse changes of 10% and 20% in those assumptions:
Table 62: Commercial Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsDecember 31
2020
December 31
2019
Fair value$569 $649 
Weighted-average life (years)4.44.1
Weighted-average constant prepayment rate4.87 %4.56 %
Decline in fair value from 10% adverse change$$
Decline in fair value from 20% adverse change$18 $17 
Effective discount rate7.33 %7.91 %
Decline in fair value from 10% adverse change$15 $17 
Decline in fair value from 20% adverse change$31 $34 
Residential Mortgage Loan Servicing Assets - Key Valuation Assumptions
Table 63: Residential Mortgage Servicing Rights – Key Valuation Assumptions
Dollars in millionsDecember 31
2020
December 31
2019
 
Fair value$673  $995  
Weighted-average life (years)3.8 5.2 
Weighted-average constant prepayment rate21.13 %13.51 %
Decline in fair value from 10% adverse change$41  $46  
Decline in fair value from 20% adverse change$82  $89  
Weighted-average option adjusted spread922 bps769 bps
Decline in fair value from 10% adverse change$20  $27  
Decline in fair value from 20% adverse change$38  $52