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Asset Quality (Automobile, Credit Card, Education and Other Consumer Loan Classes Asset Quality Indicators) (Details)
$ in Millions
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 239,843 [1],[2] $ 226,245 [1],[2] $ 220,458
Automobile      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 16,754 14,419  
Automobile | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 16,754 $ 14,419  
Weighted average FICO score 726 726  
Automobile | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 9,232 $ 7,740  
Automobile | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 4,577 4,365  
Automobile | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 1,001 1,007  
Automobile | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 1,603 1,027  
Automobile | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 341 280  
Automobile | Other Internal Credit Metrics      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans    
Credit Card      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 7,308 6,357  
Credit Card | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 7,308 $ 6,357  
Weighted average FICO score 724 733  
Credit Card | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 3,867 $ 3,809  
Credit Card | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 2,326 1,759  
Credit Card | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 419 280  
Credit Card | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 544 332  
Credit Card | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 152 177  
Education      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 3,336 3,822  
Education | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 1,403 $ 1,541  
Weighted average FICO score 773 774  
Education | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 1,139 $ 1,240  
Education | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 197 194  
Education | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 25 26  
Education | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 27 24  
Education | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 15 57  
Education | Other Internal Credit Metrics      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 1,933 2,281  
Other Consumer      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 4,937 4,585  
Other Consumer | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 2,566 $ 2,157  
Weighted average FICO score 727 732  
Other Consumer | FICO Score - Greater than 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 1,421 $ 1,280  
Other Consumer | FICO Score - 650 to 719 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 843 641  
Other Consumer | FICO Score - 620 to 649 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 132 106  
Other Consumer | FICO Score - Less than 620 | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 143 105  
Other Consumer | No FICO Score Available Or Required | Using FICO Credit Metric      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans 27 25  
Other Consumer | Other Internal Credit Metrics      
Financing Receivable, Credit Quality Indicator [Line Items]      
Total Loans $ 2,371 $ 2,428  
[1]
Net of unearned income, unamortized deferred fees and costs on originated loans, and premiums or discounts on purchased loans totaling $1.1 billion and $1.2 billion December 31, 2019 and 2018, respectively.
[2]
Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $1.1 billion, Loans of $.7 billion, and Other assets of
$.1 billion at December 31, 2019 and Loans held for sale of $.9 billion, Loans of $.8 billion, and Other assets of $.2 billion at December 31, 2018.