Consolidated Income Statement - USD ($) shares in Millions, $ in Millions	12 Months Ended
	Dec. 31, 2019	Dec. 31, 2018	Dec. 31, 2017
Interest Income
Loans	$ 10,525	$ 9,580	$ 8,238
Investment securities	2,426	2,261	1,998
Other	811	741	578
Total interest income	13,762	12,582	10,814
Interest Expense
Deposits	1,986	1,229	623
Borrowed funds	1,811	1,632	1,083
Total interest expense	3,797	2,861	1,706
Net interest income	9,965	9,721	9,108
Noninterest Income
Total noninterest income	7,862	7,411	7,221
Other	1,473	1,205	1,077
Total revenue	17,827	17,132	16,329
Provision For Credit Losses	773	408	441
Noninterest Expense
Personnel	5,647	5,471	5,268
Occupancy	834	818	868
Equipment	1,210	1,103	1,065
Marketing	301	285	244
Other	2,582	2,619	2,953
Total noninterest expense	10,574	10,296	10,398
Income before income taxes and noncontrolling interests	6,480	6,428	5,490
Income taxes	1,062	1,082	102
Net income	5,418	5,346	5,388
Less: Net income attributable to noncontrolling interests	49	45	50
Preferred stock dividends	236	236	236
Preferred stock discount accretion and redemptions	4	4	26
Net income attributable to common shareholders	$ 5,129	$ 5,061	$ 5,076
Earnings Per Common Share
Basic (dollars per share)	$ 11.43	$ 10.79	$ 10.49
Diluted (dollars per share)	$ 11.39	$ 10.71	$ 10.36
Average Common Shares Outstanding
Basic (shares)	447	467	481
Diluted (shares)	448	470	486
Asset management
Noninterest Income
Total noninterest income	$ 1,850	$ 1,825	$ 1,942
Consumer services
Noninterest Income
Total noninterest income	1,555	1,502	1,415
Corporate services
Noninterest Income
Total noninterest income	1,914	1,849	1,742
Residential mortgage
Noninterest Income
Total noninterest income	368	316	350
Service charges on deposits
Noninterest Income
Total noninterest income	$ 702	$ 714	$ 695