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Asset Quality (Financial Impact and TDRs by Concession Type) (Details)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
my_loan
Sep. 30, 2018
USD ($)
my_loan
Sep. 30, 2019
USD ($)
my_loan
Sep. 30, 2018
USD ($)
my_loan
Financing Receivable, Modifications [Line Items]        
Number of Loans | my_loan 3,677 3,165 11,067 9,080
Pre-TDR Recorded Investment $ 142 $ 160 $ 364 $ 274
Post-TDR Recorded Investment 115 149 332 252
Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 2 3
Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 24 43 73 92
Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 91 $ 104 $ 259 $ 157
Total commercial lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | my_loan 21 18 58 65
Pre-TDR Recorded Investment $ 97 $ 115 $ 233 $ 145
Post-TDR Recorded Investment 72 107 209 133
Total commercial lending [Member] | Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   2   2
Total commercial lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment   24 1 26
Total commercial lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 72 $ 81 $ 208 $ 105
Total consumer lending [Member]        
Financing Receivable, Modifications [Line Items]        
Number of Loans | my_loan 3,656 3,147 11,009 9,015
Pre-TDR Recorded Investment $ 45 $ 45 $ 131 $ 129
Post-TDR Recorded Investment 43 42 123 119
Total consumer lending [Member] | Principal Forgiveness [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment     1
Total consumer lending [Member] | Rate Reduction [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment 24 19 72 66
Total consumer lending [Member] | Other [Member]        
Financing Receivable, Modifications [Line Items]        
Post-TDR Recorded Investment $ 19 $ 23 $ 51 $ 52