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Asset Quality (Credit Card and Other Consumer Loan Classes Asset Quality Indicators) (Details)
$ in Millions
Sep. 30, 2019
USD ($)
Dec. 31, 2018
USD ($)
Sep. 30, 2018
USD ($)
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 237,377 [1] $ 226,245 [1] $ 223,053
Automobile Loan [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 16,004 14,419  
Automobile Loan [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 16,004 $ 14,419  
Weighted average updated FICO score 724 726  
Automobile Loan [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 8,444 $ 7,740  
Automobile Loan [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 4,845 4,365  
Automobile Loan [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,152 1,007  
Automobile Loan [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,240 1,027  
Automobile Loan [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 323 280  
Credit Card [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 6,815 6,357  
Credit Card [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 6,815 $ 6,357  
Weighted average updated FICO score 731 733  
Credit Card [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 3,989 $ 3,809  
Credit Card [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 1,955 1,759  
Credit Card [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 325 280  
Credit Card [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 376 332  
Credit Card [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 170 177  
Education [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 3,461 3,822  
Education [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,455 $ 1,541  
Weighted average updated FICO score 775 774  
Education [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,184 $ 1,240  
Education [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 185 194  
Education [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 22 26  
Education [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 22 24  
Education [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 42 57  
Education [Member] | Other Internal Credit Metrics [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 2,006 2,281  
Other Consumer [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 4,856 4,585  
Other Consumer [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 2,463 $ 2,157  
Weighted average updated FICO score 731 732  
Other Consumer [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,452 $ 1,280  
Other Consumer [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 755 641  
Other Consumer [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 122 106  
Other Consumer [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 107 105  
Other Consumer [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans 27 25  
Other Consumer [Member] | Other Internal Credit Metrics [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 2,393 $ 2,428  
[1]
Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $1.5 billion, Loans of $.8 billion and Other assets of $.1 billion at September 30, 2019 and Loans held for sale of $.9 billion, Loans of $.8 billion and Other assets of $.2 billion at December 31, 2018.