XML 33 R10.htm IDEA: XBRL DOCUMENT v3.8.0.1
Asset Quality
12 Months Ended
Dec. 31, 2017
Asset Quality [Abstract]  
Asset Quality
ASSET QUALITY
We closely monitor economic conditions and loan performance trends to manage and evaluate our exposure to credit risk. Trends in delinquency rates may be a key indicator, among other considerations, of credit risk within the loan portfolios. The measurement of delinquency status is based on the contractual terms of each loan. Loans that are 30 days or more past due in terms of payment are considered delinquent. Loan delinquencies exclude loans held for sale, purchased impaired loans, nonperforming loans and loans accounted for under the fair value option which are on nonaccrual status, but include government insured or guaranteed loans and accruing loans accounted for under the fair value option.
Nonperforming assets include nonperforming loans and leases, OREO, foreclosed and other assets. Nonperforming loans are those loans accounted for at amortized cost whose credit quality has deteriorated to the extent that full collection of contractual principal and interest is not probable. Interest income is not recognized on these loans. Loans accounted for under the fair value option are reported as performing loans as these loans are accounted for at fair value. However, when nonaccrual criteria is met, interest income is not recognized on these loans. Additionally, certain government insured or guaranteed loans for which we expect to collect substantially all principal and interest are not reported as nonperforming loans and continue to accrue interest. Purchased impaired loans are excluded from nonperforming loans as we are currently accreting interest income over the expected life of the loans.
See Note 1 Accounting Policies for additional information on our loan related policies.
The following tables display the delinquency status of our loans and our nonperforming assets at December 31, 2017 and December 31, 2016, respectively.

Table 39: Analysis of Loan Portfolio (a)
 
 
Accruing
 
 
 
 
 
 
 
 
 
Dollars in millions
 
Current or Less
Than 30 Days
Past Due

 
30-59
Days
Past Due

 
60-89
Days
Past Due

 
90 Days
Or More
Past Due

 
Total
Past
Due (b)

 
 
Nonperforming
Loans

 
Fair Value
Option
Nonaccrual
Loans (c)

 
Purchased
Impaired
Loans

 
Total
Loans (d)

December 31, 2017
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial Lending
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial
 
$
109,989

 
$
45

 
$
25

 
$
39

 
$
109

  
 
$
429

 
 
 
 
 
$
110,527

Commercial real estate
 
28,826

 
27

 
2

 

 
29

  
 
123

 
 
 
 
 
28,978

Equipment lease
financing
 
7,914

 
17

 
1

 
 
 
18

  
 
2

 
 
 
 
 
7,934

Total commercial lending
 
146,729

 
89

 
28

 
39

 
156

  
 
554

 


 


 
147,439

Consumer Lending
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
 
26,561

 
78

 
26

 


 
$
104

  
 
818

 
 
 
$
881

 
28,364

Residential real estate
 
14,389

 
151

 
74

 
486

 
711

(b) 
 
400

 
$
197

 
1,515

 
17,212

Credit card
 
5,579

 
43

 
26

 
45

 
114

  
 
6

 
 
 
 
 
5,699

Other consumer
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Automobile
 
12,697

 
79

 
20

 
8

 
107

  
 
76

 
 
 
 
 
12,880

Education and other
 
8,525

 
105

 
64

 
159

 
328

(b) 
 
11

 
 
 
 
 
8,864

Total consumer lending
 
67,751

 
456

 
210

 
698

 
1,364

  
 
1,311

 
197

 
2,396

 
73,019

Total
 
$
214,480

 
$
545

 
$
238

 
$
737

 
$
1,520

  
 
$
1,865

 
$
197

 
$
2,396

 
$
220,458

Percentage of total loans
 
97.29
%
 
.25
%
 
.11
%
 
.33
%
 
.69
%
 
 
.85
%
 
.09
%
 
1.08
%
 
100.00
%
December 31, 2016
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial Lending
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Commercial
 
$
100,710

 
$
81

 
$
20

 
$
39

 
$
140

  
 
$
496

 
 
 
$
18

 
$
101,364

Commercial real estate
 
28,769

 
5

 
2

 
 
 
7

  
 
143

 
 
 
91

 
29,010

Equipment lease
financing
 
7,535

 
29

 
1

 
 
 
30

  
 
16

 
 
 
 
 
7,581

Total commercial lending
 
137,014

 
115

 
23

 
39

 
177

  
 
655

 


 
109

 
137,955

Consumer Lending
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Home equity
 
27,820

 
64

 
30

 
 
 
94

  
 
914

 
 
 
1,121

 
29,949

Residential real estate
 
12,425

 
159

 
68

 
500

 
727

(b) 
 
501

 
$
219

 
1,726

 
15,598

Credit card
 
5,187

 
33

 
21

 
37

 
91

  
 
4

 
 
 
 
 
5,282

Other consumer
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Automobile
 
12,257

 
51

 
12

 
5

 
68

  
 
55

 
 
 
 
 
12,380

Education and other
 
9,235

 
140

 
78

 
201

 
419

(b) 
 
15

 
 
 
 
 
9,669

Total consumer lending
 
66,924

 
447

 
209

 
743

 
1,399

  
 
1,489

 
219

 
2,847

 
72,878

Total
 
$
203,938

 
$
562

 
$
232

 
$
782

 
$
1,576

  
 
$
2,144

 
$
219

 
$
2,956

 
$
210,833

Percentage of total loans
 
96.73
%
 
.27
%
 
.11
%
 
.37
%
 
.75
%
 
 
1.02
%
 
.10
%
 
1.40
%
 
100.00
%
(a)
Amounts in table represent recorded investment and exclude loans held for sale. Recorded investment in a loan includes the unpaid principal balance plus net accounting adjustments, less any charge-offs. Recorded investment does not include any associated valuation allowance.
(b)
Past due loan amounts exclude purchased impaired loans, even if contractually past due (or if we do not expect to receive payment in full based on the original contractual terms), as we are currently accreting interest income over the expected life of the loans. Past due loan amounts include government insured or guaranteed Residential real estate mortgages totaling $.6 billion at both December 31, 2017 and December 31, 2016, and Education and other consumer loans totaling $.3 billion and $.4 billion at December 31, 2017 and December 31, 2016, respectively.
(c)
Consumer loans accounted for under the fair value option for which we do not expect to collect substantially all principal and interest are subject to nonaccrual accounting and classification upon meeting any of our nonaccrual policies. Given that these loans are not accounted for at amortized cost, these loans have been excluded from the nonperforming loan population.
(d)
Net of unearned income, net deferred loan fees, unamortized discounts and premiums, and purchase discounts and premiums totaling $1.2 billion and $1.3 billion at December 31, 2017 and December 31, 2016, respectively.






In the normal course of business, we originate or purchase loan products with contractual characteristics that, when concentrated, may increase our exposure as a holder of those loan products. Possible product features that may create a concentration of credit risk would include a high original or updated LTV ratio, terms that may expose the borrower to future increases in repayments above increases in market interest rates, and interest-only loans, among others.
We originate interest-only loans to commercial borrowers. Such credit arrangements are usually designed to match borrower cash flow expectations (e.g., working capital lines, revolvers). These products are standard in the financial services industry and product features are considered during the underwriting process to mitigate the increased risk that the interest-only feature may result in borrowers not being able to make interest and principal payments when due. We do not believe that these product features create a concentration of credit risk.
At December 31, 2017, we pledged $18.7 billion of commercial loans to the Federal Reserve Bank (FRB) and $62.8 billion of residential real estate and other loans to the Federal Home Loan Bank (FHLB) as collateral for the ability to borrow, if necessary. The comparable amounts at December 31, 2016 were $22.0 billion and $60.8 billion, respectively.
Table 40: Nonperforming Assets
Dollars in millions
 
December 31
2017

 
December 31
2016

 
Nonperforming loans
 
 
 
 
 
Total commercial lending
 
$
554

 
$
655

 
Total consumer lending (a)
 
1,311

 
1,489

 
Total nonperforming loans
 
1,865

 
2,144

 
OREO, foreclosed and other assets
 
170

 
230

 
Total nonperforming assets
 
$
2,035

 
$
2,374

 
Nonperforming loans to total loans
 
.85
%
 
1.02
%
 
Nonperforming assets to total loans,
    OREO, foreclosed and other assets
 
.92
%
 
1.12
%
 
Nonperforming assets to total assets
 
.53
%
 
.65
%
 
Interest on nonperforming loans (b)
 
 
 
 
 
Computed on original terms
 
$
114

 
$
111

 
Recognized prior to nonperforming
    status
 
$
19

 
$
21

 
(a)
Excludes most consumer loans and lines of credit not secured by residential real estate, which are charged off after 120 to 180 days past due and are not placed on nonperforming status.
(b)
Amounts are for the year ended.
Nonperforming loans also include certain loans whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulties. In accordance with applicable accounting guidance, these loans are considered TDRs. See Note 1 Accounting Policies and the TDR section of this Note 3.
Total nonperforming loans in Table 40 include TDRs of $1.0 billion at December 31, 2017 and $1.1 billion at December 31, 2016. TDRs that are performing, including consumer credit card TDR loans, totaled $1.1 billion at both December 31, 2017 and December 31, 2016, and are excluded from nonperforming loans. Nonperforming TDRs are returned to accrual status and classified as performing after demonstrating a period of at least six months of consecutive performance under the restructured terms. Loans where borrowers have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us and loans to borrowers not currently obligated to make both principal and interest payments under the restructured terms are not returned to accrual status. See the TDRs section of this Note 3 for more information on TDRs.
Additional Asset Quality Indicators
We have two overall portfolio segments – Commercial Lending and Consumer Lending. Each of these two segments comprises multiple loan classes. Classes are characterized by similarities in initial measurement, risk attributes and the manner in which we monitor and assess credit risk. The Commercial Lending segment is composed of the commercial, commercial real estate and equipment lease financing loan classes. The Consumer Lending segment is composed of the home equity, residential real estate, credit card and other consumer loan classes.
Commercial Lending Asset Classes
Commercial Loan Class
For commercial loans, we monitor the performance of the borrower in a disciplined and regular manner based upon the level of credit risk inherent in the loan. To evaluate the level of credit risk, we assign an internal risk rating reflecting the borrower’s PD and LGD. This two-dimensional credit risk rating methodology provides granularity in the risk monitoring process on an ongoing basis. These ratings are reviewed and updated, generally at least once per year. Additionally, no less frequently than on an annual basis, we review PD rates related to each rating grade based upon internal historical data. These rates are updated as needed and augmented by market data as deemed necessary. For small balance homogeneous pools of commercial loans, mortgages and leases, we apply statistical modeling to assist in determining the probability of default within these pools. Further, on a periodic basis, we update our LGD estimates associated with each rating grade based upon historical data. The combination of the PD and LGD ratings assigned to commercial loans, capturing both the combination of expectations of default and loss severity in event of default, reflects the relative estimated likelihood of loss at the reporting date. In general, loans with better PD and LGD tend to have a lower likelihood of loss compared to loans with worse PD and LGD. The loss amount also considers an estimate of exposure at date of default, which we also periodically update based upon historical data.
Based upon the amount of the lending arrangement and our risk rating assessment, we follow a formal schedule of written periodic review. Quarterly, we conduct formal reviews of a market’s or business unit’s entire loan portfolio, focusing on those loans which we perceive to be of higher risk, based upon PDs and LGDs, or loans for which credit quality is weakening. If circumstances warrant, it is our practice to review any customer obligation and its level of credit risk more frequently. We attempt to proactively manage our loans by using various procedures that are customized to the risk of a given loan, including ongoing outreach, contact, and assessment of obligor financial conditions, collateral inspection and appraisal.
Commercial Real Estate Loan Class
We manage credit risk associated with our commercial real estate projects and commercial mortgages similar to commercial loans by analyzing PD and LGD. Additionally, risks associated with commercial real estate projects and commercial mortgage activities tend to be correlated to the loan structure and collateral location, project progress and business environment. As a result, these attributes are also monitored and utilized in assessing credit risk.
As with the commercial class, a formal schedule of periodic review is also performed to assess market/geographic risk and business unit/industry risk. Often as a result of these overviews, more in-depth reviews and increased scrutiny are placed on areas of higher risk, including adverse changes in risk ratings, deteriorating operating trends, and/or areas that concern management. These reviews are designed to assess risk and take actions to mitigate our exposure to such risks.
Equipment Lease Financing Loan Class
We manage credit risk associated with our equipment lease financing loan class similar to commercial loans by analyzing PD and LGD.

Based upon the dollar amount of the lease and the level of credit risk, we follow a formal schedule of periodic review. Generally, this occurs quarterly, although we have established practices to review such credit risk more frequently if circumstances warrant. Our review process entails analysis of the following factors: equipment value/residual value, exposure levels, jurisdiction risk, industry risk, guarantor requirements, and regulatory compliance as applicable.
Table 41: Commercial Lending Asset Quality Indicators (a)
 
 
 
 
Criticized Commercial Loans
 
 
In millions
 
Pass Rated

 
Special
Mention (b)

 
Substandard (c)

 
Doubtful (d)

 
Total Loans

December 31, 2017
 
 
 
 
 
 
 
 
 
 
Commercial
 
$
105,280

 
$
1,858

 
$
3,331

 
$
58

 
$
110,527

Commercial real estate
 
28,380

 
148

 
435

 
15

 
28,978

Equipment lease financing
 
7,754

 
77

 
102

 
1

 
7,934

Total commercial lending
 
$
141,414

 
$
2,083

 
$
3,868

 
$
74

 
$
147,439

December 31, 2016
 
 
 
 
 
 
 
 
 
 
Commercial
 
$
96,231

 
$
1,612

 
$
3,449

 
$
72

 
$
101,364

Commercial real estate
 
28,561

 
98

 
327

 
24

 
29,010

Equipment lease financing
 
7,395

 
89

 
91

 
6

 
7,581

Total commercial lending
 
$
132,187

 
$
1,799

 
$
3,867

 
$
102

 
$
137,955

(a)
Loans are classified as “Pass”, “Special Mention”, “Substandard” and “Doubtful” based on the Regulatory Classification definitions. We use PDs and LGDs to rate commercial loans.
(b)
Special Mention rated loans have a potential weakness that deserves management’s close attention. If left uncorrected, these potential weaknesses may result in deterioration of repayment prospects at some future date. These loans do not expose us to sufficient risk to warrant a more adverse classification at the reporting date.
(c)
Substandard rated loans have a well-defined weakness or weaknesses that jeopardize the collection or liquidation of debt. They are characterized by the distinct possibility that we will sustain some loss if the deficiencies are not corrected.
(d)
Doubtful rated loans possess all the inherent weaknesses of a Substandard loan with the additional characteristics that the weakness makes collection or liquidation in full improbable due to existing facts, conditions, and values.

Consumer Lending Asset Classes
Home Equity and Residential Real Estate Loan Classes
We use several credit quality indicators, including delinquency information, nonperforming loan information, updated credit scores, originated and updated loan-to-value (LTV) ratios, and geography, to monitor and manage credit risk within the home equity and residential real estate loan classes. We evaluate mortgage loan performance by source originators and loan servicers. A summary of asset quality indicators follows:
Delinquency/Delinquency Rates: We monitor trending of delinquency/delinquency rates for home equity and residential real estate loans. See Table 39 for additional information.
Nonperforming Loans: We monitor trending of nonperforming loans for home equity and residential real estate loans. See Table 39 for additional information.
Credit Scores: We use a national third-party provider to update FICO credit scores for home equity loans and lines of credit and residential real estate loans at least quarterly. The updated scores are incorporated into a series of credit management reports, which are utilized to monitor the risk in the loan classes.
LTV (inclusive of combined loan-to-value (CLTV) for first and subordinate lien positions): At least annually, we update the property values of real estate collateral and calculate an updated LTV ratio. For open-end credit lines secured by real estate in regions experiencing significant declines in property values, more frequent valuations may occur. We examine LTV migration and stratify LTV into categories to monitor the risk in the loan classes.
Historically, we used, and we continue to use, a combination of original LTV and updated LTV for internal risk management and reporting purposes (e.g., line management, loss mitigation strategies). In addition to the fact that estimated property values by their nature are estimates, given certain data limitations it is important to note that updated LTVs may be based upon management’s assumptions (e.g., if an updated LTV is not provided by the third-party service provider, home price index (HPI) changes will be incorporated in arriving at management’s estimate of updated LTV).
Updated LTV is estimated using modeled property values. The related estimates and inputs are based upon an approach that uses a combination of third-party automated valuation models (AVMs), broker price opinions (BPOs), HPI indices, property location, internal and external balance information, origination data and management assumptions. We generally utilize origination lien balances provided by a third-party, where applicable, which do not include an amortization assumption when calculating updated LTV. Accordingly, the results of the calculations do not represent actual appraised loan level collateral or updated LTV based upon lien balances held by others, and as such, are necessarily imprecise and subject to change as we refine our methodology.
Geography: Geographic concentrations are monitored to evaluate and manage exposures. Loan purchase programs are sensitive to, and focused within, certain regions to manage geographic exposures and associated risks.
A combination of updated FICO scores, originated and updated LTV ratios and geographic location assigned to home equity loans and lines of credit and residential real estate loans is used to monitor the risk in the loan classes. Loans with higher FICO scores and lower LTVs tend to have a lower level of risk. Conversely, loans with lower FICO scores, higher LTVs, and in certain geographic locations tend to have a higher level of risk.
The following table presents asset quality indicators for home equity and residential real estate balances, excluding consumer purchased impaired loans of $2.4 billion and $2.8 billion at December 31, 2017 and 2016, respectively, and government insured or guaranteed residential real estate mortgages of $.8 billion at both December 31, 2017 and 2016, respectively.
Table 42: Asset Quality Indicators for Home Equity and Residential Real Estate Loans – Excluding Purchased Impaired and Government Insured or Guaranteed Loans (a)
 
 
Home Equity
 
Residential 
Real Estate
 
Total

December 31, 2017 – in millions
 
1st Liens

 
2nd Liens

 
 
Current estimated LTV ratios
 
 
 
 
 
 
 
 
Greater than or equal to 125% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
$
108

 
$
385

 
$
126

 
$
619

Less than or equal to 660 (b)
 
21

 
64

 
23

 
108

Missing FICO
 
1

 
5

 
1

 
7

Greater than or equal to 100% to less than 125% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
300

 
842

 
253

 
1,395

Less than or equal to 660 (b)
 
46

 
143

 
45

 
234

Missing FICO
 
2

 
9

 
5

 
16

Greater than or equal to 90% to less than 100% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
331

 
890

 
324

 
1,545

Less than or equal to 660
 
55

 
134

 
55

 
244

Missing FICO
 
2

 
9

 
4

 
15

Less than 90% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
13,954

 
8,066

 
13,445

 
35,465

Less than or equal to 660
 
1,214

 
774

 
507

 
2,495

Missing FICO
 
42

 
57

 
95

 
194

Total home equity and residential real estate loans
 
$
16,076

 
$
11,378

 
$
14,883

 
$
42,337

 
 
Home Equity
 
Residential 
Real Estate
 
Total

December 31, 2016 – in millions
 
1st Liens

 
2nd Liens

 
 
Current estimated LTV ratios
 
 
 
 
 
 
 
 
Greater than or equal to 125% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
$
161

 
$
629

 
$
174

 
$
964

Less than or equal to 660 (b)
 
32

 
110

 
35

 
177

Missing FICO
 
1

 
9

 
2

 
12

Greater than or equal to 100% to less than 125% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
394

 
1,190

 
345

 
1,929

Less than or equal to 660 (b)
 
66

 
211

 
76

 
353

Missing FICO
 
3

 
10

 
7

 
20

Greater than or equal to 90% to less than 100% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
453

 
1,100

 
463

 
2,016

Less than or equal to 660
 
77

 
171

 
78

 
326

Missing FICO
 
1

 
8

 
6

 
15

Less than 90% and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 660
 
14,047

 
7,913

 
11,153

 
33,113

Less than or equal to 660
 
1,323

 
822

 
586

 
2,731

Missing FICO
 
42

 
55

 
102

 
199

Missing LTV and updated FICO scores:
 
 
 
 
 
 
 
 
Greater than 600
 

 

 
1

 
1

Total home equity and residential real estate loans
 
$
16,600

 
$
12,228

 
$
13,028

 
$
41,856

(a)
Amounts shown represent recorded investment.
(b)
Higher risk loans are defined as loans with both an updated FICO score of less than or equal to 660 and an updated LTV greater than or equal to 100%. The following states had the highest percentage of higher risk loans at December 31, 2017: New Jersey 17%, Pennsylvania 13%, Illinois 13%, Ohio 9%, Maryland 8%, Florida 6%, North Carolina 5% and Michigan 4%. The remainder of the states had lower than 4% of the higher risk loans individually, and collectively they represent approximately 25% of the higher risk loans. The following states had the highest percentage of higher risk loans at December 31, 2016: New Jersey 16%, Pennsylvania 14%, Illinois 12%, Ohio 10%, Florida 7%, Maryland 6%, Michigan 4% and North Carolina 4%. The remainder of the states had lower than 4% of the high risk loans individually, and collectively they represent approximately 27% of the higher risk loans.
Credit Card and Other Consumer Loan Classes
We monitor a variety of asset quality information in the management of the credit card and other consumer loan classes. Other consumer loan classes include education, automobile, and other secured and unsecured lines and loans. Along with the trending of delinquencies and losses for each class, FICO credit score updates are generally obtained monthly, as well as a variety of credit bureau attributes. Loans with high FICO scores tend to have a lower likelihood of loss. Conversely, loans with low FICO scores tend to have a higher likelihood of loss.

Table 43: Credit Card and Other Consumer Loan Classes Asset Quality Indicators
 
 
Credit Card
 
 
Other Consumer (a)
 
Dollars in millions
 
Amount

 
% of Total Loans
Using FICO
Credit Metric

 
 
Amount

 
% of Total Loans
Using FICO
Credit Metric

 
December 31, 2017
 
 
 
 
 
 
 
 
 
 
FICO score greater than 719
 
$
3,457

 
61
%
 
 
$
10,366

 
63
%
 
650 to 719
 
1,596

 
28
%
 
 
4,352

 
27
%
 
620 to 649
 
250

 
4
%
 
 
659

 
4
%
 
Less than 620
 
272

 
5
%
 
 
715

 
4
%
 
No FICO score available or required (b)
 
124

 
2
%
 
 
314

 
2
%
 
Total loans using FICO credit metric
 
5,699

 
100
%
 
 
16,406

 
100
%
 
Consumer loans using other internal credit metrics (a)
 

 
 
 
 
5,338

 
 
 
Total loan balance
 
$
5,699

 
 
 
 
$
21,744

 
 
 
Weighted-average updated FICO score (b)
 
 

 
735

 
 
 

 
741

 
December 31, 2016
 
 
 
 
 
 
 
 
 
 
FICO score greater than 719
 
$
3,244

 
61
%
 
 
$
10,247

 
65
%
 
650 to 719
 
1,466

 
28
%
 
 
3,873

 
25
%
 
620 to 649
 
215

 
4
%
 
 
552

 
3
%
 
Less than 620
 
229

 
4
%
 
 
632

 
4
%
 
No FICO score available or required (b)
 
128

 
3
%
 
 
489

 
3
%
 
Total loans using FICO credit metric
 
5,282

 
100
%
 
 
15,793

 
100
%
 
Consumer loans using other internal credit metrics (a)
 
 
 
 
 
 
6,256

 
 
 
Total loan balance
 
$
5,282

 
 
 
 
$
22,049

 
 
 
Weighted-average updated FICO score (b)
 
 

 
736

 
 
 

 
744

 
(a)
We use updated FICO scores as an asset quality indicator for non-government guaranteed or insured education loans, automobile loans and other secured and unsecured lines and loans. We use internal credit metrics, such as delinquency status, geography or other factors, as an asset quality indicator for government guaranteed or insured education loans and consumer loans to high net worth individuals, as internal credit metrics are more relevant than FICO scores for these types of loans.
(b)
Credit card loans and other consumer loans with no FICO score available or required generally refers to new accounts issued to borrowers with limited credit history, accounts for which we cannot obtain an updated FICO score (e.g., recent profile changes), cards issued with a business name and/or cards secured by collateral. Management proactively assesses the risk and size of this loan portfolio and, when necessary, takes actions to mitigate the credit risk. Weighted-average updated FICO score excludes accounts with no FICO score available or required.


Troubled Debt Restructurings (TDRs)
A TDR is a loan whose terms have been restructured in a manner that grants a concession to a borrower experiencing financial difficulty. TDRs result from our loss mitigation activities, and include rate reductions, principal forgiveness, postponement/reduction of scheduled amortization, and extensions, which are intended to minimize economic loss and to avoid foreclosure or repossession of collateral. Additionally, TDRs also result from borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us. In those situations where principal is forgiven, the amount of such principal forgiveness is immediately charged off.

Some TDRs may not ultimately result in the full collection of principal and interest, as restructured, and result in potential incremental losses. These potential incremental losses have been factored into our overall ALLL estimate. The level of any subsequent defaults will likely be affected by future economic conditions. Once a loan becomes a TDR, it will continue to be reported as a TDR until it is ultimately repaid in full, the collateral is foreclosed upon, or it is fully charged off. We held specific reserves in the ALLL of $.2 billion and $.3 billion at December 31, 2017 and December 31, 2016, respectively, for the total TDR portfolio.

Table 44 quantifies the number of loans that were classified as TDRs as well as the change in the loans’ recorded investment as a result of becoming a TDR during the years 2017, 2016 and 2015. Additionally, the table provides information about the types of TDR concessions. The Principal Forgiveness TDR category includes principal forgiveness and accrued interest forgiveness. The Rate Reduction TDR category includes reduced interest rate and interest deferral. The Other TDR category primarily includes consumer borrowers that have been discharged from personal liability through Chapter 7 bankruptcy and have not formally reaffirmed their loan obligations to us, as well as postponement/reduction of scheduled amortization and contractual extensions for both consumer and commercial borrowers.

In some cases, there have been multiple concessions granted on one loan. This is most common within the commercial loan portfolio. When there have been multiple concessions granted in the commercial loan portfolio, the principal forgiveness concession was prioritized for purposes of determining the inclusion in Table 44. Second in priority would be rate reduction. In the event that multiple concessions are granted on a consumer loan, concessions resulting from discharge from personal liability through Chapter 7 bankruptcy without formal affirmation of the loan obligations to us would be prioritized and included in the Other type of concession in Table 44. After that, consumer loan concessions would follow the previously discussed priority of concessions for the commercial loan portfolio.
Table 44: Financial Impact and TDRs by Concession Type (a)
 
 
Number
of Loans

 
 
Pre-TDR
Recorded
Investment (b)

 
 
Post-TDR Recorded Investment (c)
During the year ended December 31, 2017
Dollars in millions
 
 
Principal
Forgiveness

 
Rate
Reduction

 
Other

 
 
Total

Total commercial lending
 
120

 
 
$
293

 
 
$
18

 
$
7

 
$
227

 
 
$
252

Total consumer lending
 
11,993

 
 
248

 
 


 
146

 
97

 
 
243

Total TDRs
 
12,113

 
 
$
541

 
 
$
18

 
$
153

 
$
324

 
 
$
495

During the year ended December 31, 2016
Dollars in millions
 
  
 
 
  
 
 
  
 
  
 
  
 
 
  
Total commercial lending
 
143

 
 
$
524

 
 


 
$
57

 
$
413

 
 
$
470

Total consumer lending
 
11,262

 
 
245

 
 
 

 
157

 
76

 
 
233

Total TDRs
 
11,405

 
 
$
769


 


 
$
214

 
$
489

 
 
$
703

During the year ended December 31, 2015
Dollars in millions
 
  
 
 
  
 
 
  
 
  
 
  
 
 
  
Total commercial lending
 
158

 
 
$
284

 
 
$
22

 
$
4

 
$
198

 
 
$
224

Total consumer lending
 
10,962

 
 
311

 
 
 

 
190

 
106

 
 
296

Total TDRs
 
11,120

 
 
$
595

 
 
$
22

 
$
194

 
$
304

 
 
$
520

(a)
Impact of partial charge-offs at TDR date are included in this table.
(b)
Represents the recorded investment of the loans as of the quarter end prior to TDR designation, and excludes immaterial amounts of accrued interest receivable.
(c)
Represents the recorded investment of the TDRs as of the end of the quarter in which the TDR occurs, and excludes immaterial amounts of accrued interest receivable.
After a loan is determined to be a TDR, we continue to track its performance under its most recent restructured terms. We consider a TDR to have subsequently defaulted when it becomes 60 days past due after the most recent date the loan was restructured. The recorded investment of loans that were both (i) classified as TDRs or were subsequently modified during each 12-month period preceding January 1, 2017, 2016 and 2015, and (ii) subsequently defaulted during the 12-month period following each of January 1, 2017, 2016 and 2015, totaled $.1 billion, $.2 billion and $.1 billion, respectively.
Impaired Loans
Impaired loans include commercial and consumer nonperforming loans and TDRs, regardless of nonperforming status. TDRs that were previously recorded at amortized cost and are now classified and accounted for as held for sale are also included. Excluded from impaired loans are nonperforming leases, loans accounted for as held for sale other than the TDRs described in the preceding sentence, loans accounted for under the fair value option, smaller balance homogeneous type loans and purchased impaired loans. We did not recognize any interest income on impaired loans that have not returned to performing status, while they were impaired during the year ended December 31, 2017 and December 31, 2016. The following table provides further detail on impaired loans individually evaluated for impairment and the associated ALLL. Certain commercial and consumer impaired loans do not have a related ALLL as the valuation of these impaired loans exceeded the recorded investment.

Table 45: Impaired Loans
In millions
 
Unpaid
Principal
Balance

 
Recorded
Investment

 
Associated
Allowance

 
Average
Recorded
Investment (a)

December 31, 2017
 
 
 
 
 
 
 
 
Impaired loans with an associated allowance
 
 
 
 
 
 
 
 
Total commercial lending
 
$
580

 
$
353

 
$
76

 
$
419

Total consumer lending
 
1,061

 
1,014

 
195

 
1,072

Total impaired loans with an associated allowance
 
1,641

 
1,367

 
271

 
1,491

Impaired loans without an associated allowance
 
 
 
 
 
 
 
 
Total commercial lending
 
494

 
366

 
 
 
330

Total consumer lending
 
1,019

 
638

 
 
 
648

Total impaired loans without an associated allowance
 
1,513

 
1,004

 


 
978

Total impaired loans
 
$
3,154

 
$
2,371

 
$
271

 
$
2,469

December 31, 2016
 
 
 
 
 
 
 
 
Impaired loans with an associated allowance
 
 
 
 
 
 
 
 
Total commercial lending
 
$
742

 
$
477

 
$
105

 
$
497

Total consumer lending
 
1,237

 
1,185

 
226

 
1,255

Total impaired loans with an associated allowance
 
1,979

 
1,662

 
331

 
1,752

Impaired loans without an associated allowance
 
 
 
 
 
 
 
 
Total commercial lending
 
447

 
322

 
 
 
365

Total consumer lending
 
982

 
608

 
 

 
604

Total impaired loans without an associated allowance
 
1,429

 
930

 


 
969

Total impaired loans
 
$
3,408

 
$
2,592

 
$
331

 
$
2,721

(a)
Average recorded investment is for the years ended December 31, 2017 and 2016.