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Asset Quality (Credit Card and Other Consumer Loan Classes Asset Quality Indicators) (Details) - USD ($)
$ in Millions
Sep. 30, 2017
Dec. 31, 2016
Sep. 30, 2016
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 221,109 [1] $ 210,833 [1] $ 210,446
% of Loans 100.00% 100.00%  
Credit Card [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 5,375 $ 5,282  
% of Loans 100.00% 100.00%  
Weighted average FICO score 735 736  
Credit Card [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 3,248 $ 3,244  
% of Loans 60.00% 61.00%  
Credit Card [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 1,510 $ 1,466  
% of Loans 28.00% 28.00%  
Credit Card [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 232 $ 215  
% of Loans 4.00% 4.00%  
Credit Card [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 247 $ 229  
% of Loans 5.00% 4.00%  
Credit Card [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 138 $ 128  
% of Loans 3.00% 3.00%  
Other Consumer [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 21,795 $ 22,049  
Other Consumer [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 16,252 $ 15,793  
% of Loans 100.00% 100.00%  
Weighted average FICO score 743 744  
Other Consumer [Member] | FICO Score - Greater than 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 10,446 $ 10,247  
% of Loans 64.00% 65.00%  
Other Consumer [Member] | FICO Score - 650 to 719 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 4,204 $ 3,873  
% of Loans 26.00% 25.00%  
Other Consumer [Member] | FICO Score - 620 to 649 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 596 $ 552  
% of Loans 4.00% 3.00%  
Other Consumer [Member] | FICO Score - Less than 620 [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 652 $ 632  
% of Loans 4.00% 4.00%  
Other Consumer [Member] | No FICO Score Available Or Required [Member] | Using FICO Credit Metric [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 354 $ 489  
% of Loans 2.00% 3.00%  
Other Consumer [Member] | Other Internal Credit Metrics [Member]      
Financing Receivable, Recorded Investment [Line Items]      
Total Loans $ 5,543 $ 6,256  
[1] Our consolidated assets included the following for which we have elected the fair value option: Loans held for sale of $1.6 billion, Loans of $.8 billion and Other assets of $.3 billion at September 30, 2017 and Loans held for sale of $2.4 billion, Loans of $.9 billion and Other assets of $.5 billion at December 31, 2016.