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Revenue Recognition - Additional Information (Details) - USD ($)
3 Months Ended 9 Months Ended
Jan. 31, 2021
Jan. 31, 2020
Jan. 31, 2021
Jan. 31, 2020
Apr. 30, 2020
Revenue Recognition [Line Items]          
Amounts received for reimbursement of travel and other out-of-pocket expenses $ 0 $ 400,000 $ 16,000 $ 1,300,000  
Deferred revenue recognized 15,000,000   30,900,000    
Transaction price allocated to remaining performance obligations 80,000,000.0   80,000,000.0    
Total deferred commissions 32,023,000   32,023,000   $ 34,227,000
Impairment losses 0   0    
Sales Commissions          
Revenue Recognition [Line Items]          
Total deferred commissions 3,000,000.0   3,000,000.0   $ 3,500,000
Amortization of sales commissions $ 500,000   $ 1,400,000    
Minimum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     1 year    
Maximum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     3 years