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Revenue Recognition - Additional Information (Details) - USD ($)
3 Months Ended 6 Months Ended
Oct. 31, 2020
Oct. 31, 2019
Oct. 31, 2020
Oct. 31, 2019
Apr. 30, 2020
Revenue Recognition [Line Items]          
Amounts received for reimbursement of travel and other out-of-pocket expenses $ 12,000 $ 500,000 $ 16,000 $ 900,000  
Deferred revenue recognized 14,600,000   25,000,000    
Transaction price allocated to remaining performance obligations 78,000,000.0   78,000,000.0    
Total deferred commissions 31,206,000   31,206,000   $ 34,227,000
Impairment losses 0   0    
Sales Commissions          
Revenue Recognition [Line Items]          
Total deferred commissions 3,100,000   3,100,000   $ 3,500,000
Amortization of sales commissions $ 500,000   $ 900,000    
Minimum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     1 year    
Maximum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     3 years