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Revenue Recognition - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Oct. 31, 2019
Oct. 31, 2018
Oct. 31, 2019
Oct. 31, 2018
Apr. 30, 2019
Revenue Recognition [Line Items]          
Expense reimbursement included in professional services $ 28,210 $ 28,033 $ 55,593 $ 55,432  
Deferred revenue recognized 14,000   23,000    
Transaction price allocated to remaining performance obligations 76,000   76,000    
Total deferred commissions 32,563   $ 32,563   $ 33,283
Minimum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     1 year    
Maximum          
Revenue Recognition [Line Items]          
Contractual period of maintenance contract     3 years    
Reimbursement          
Revenue Recognition [Line Items]          
Expense reimbursement included in professional services 500 $ 400 $ 900 $ 700  
Sales Commissions          
Revenue Recognition [Line Items]          
Total deferred commissions 2,900   2,900   $ 2,300
Amortization of sales commissions $ 400   $ 700